Nissan Versa Complaints
3,327 consumer complaints on file.
- #10651581October 31, 2014SUSPENSION, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED WHEN MAKING LEFT TURNS, A LOUD CLUCKING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING WAS CORRODED. THE VEHICLE HAD NOT BEEN REPAIRED. LATER, THE CONTACT MENTIONED THAT THE FAILURE BECAME PROGRESSIVELY WORSE CAUSING THE LEFT BALL JOINT AND STRUT TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651291October 30, 2014ENGINE
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE STARTED TO EMIT FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC. HOWEVER, THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10650759October 28, 2014SUSPENSION
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE FRONT RIGHT STRUT SNAPPED. LESS THAN 30,000 MILES ON THE CAR. THERE WERE NO POTHOLES, DITCHES, OR ANYTHING THAT COULD HAVE CAUSED THIS BREAKAGE. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT..UPDATED 11/03/14 *BF UPDATED 11/06/14
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10650431October 27, 2014AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649358October 23, 2014AIR BAGS
VEHICLE HIT THE CORNER OF ANOTHER VEHICLE BACKING AT 25 MPH. VEHICLE FOLDED AROUND OTHER VEHICLE AS IF IT WAS A POLE, CAVING IN THE FRONT BUMPER, RADIATOR, CONDENSER AND FRAME. AIR BAGS DID NOT DEPLOY. SUFFERED WHIPLASH, CRACKED TEETH DESPITE WEARING SEAT BELT. CAR WAS IMMACULATELY MAINTAINED. CAR WAS DECLARED TOTALED AS REPAIRS WERE IN EXCESS OF $7500. BODY SHOP, ADJUSTER AND DEALER PERSONNEL ALL INDICATED AIR BAGS SHOULD HAVE DEPLOYED. PHOTOS AND ESTIMATE AVAILABLE FOR EXAMINATION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10649515October 23, 2014SUSPENSION
FRONT BROKEN COIL SPRINGS. WHEN I TOOK MY NISSAN VERSA 1.8 S HATCHBACK FOR A REGULAR OIL MAINTENANCE AND TIRE ROTATION THE MECHANIC TOLD ME BOTH COIL SPRINGS HAD SNAPPED AND BROKEN AND IN ALMOST THE EXACT SAME LOCATION ON THE BOTTOM COIL, MILEAGE ON MY CAR IS ON 33,400 MILES, AND 4 YEARS OLD. NOT SURE WHEN THE COILS WERE SNAPPED AND BROKEN. I SPOKE TO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT I MIGHT HAVE DRIVEN VERY HARD OVER THE POT HOLES AND BROKE THEM MYSELF AND THEY ARE NOT FAULTY PARTS, WHICH SOUNDS VERY RIDICULOUS TO ME. THIS IS VERY UNUSUAL FOR A 4 YEAR OLD AND LESS MILEAGE CAR WOULD HAVE A BROKEN COILS. I HAVE RESEARCHED ON THE INTERNET AND SAW SEVERAL PEOPLE COMPLAINING ABOUT THE SAME SITUATION, HERE IS THE LINK TO THE DISCUSSION FORUMS. HTTP://WWW.NISSANVERSAFORUMS.COM/BRAKES-SUSPENSION/2743-BROKEN-COIL-SPRINGS.HTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649259October 22, 2014VEHICLE SPEED CONTROL, STRUCTURE
WHEN PRESSING THE ACCELERATOR, THE RIGHT SIDE OF THE SHOE GETS STUCK UNDER THE HARD PLASTIC ON THE RIGHT OF THE ACCELERATOR, MAKING IT HARD TO REMOVE YOUR FOOT FROM THE ACCELERATOR. I HAVE CHANGED SHOES, AND THE SAME THING STILL HAPPENS. ... UPDATED 03/19/15*BF UPDATED 6/18/2015 *JS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648953October 20, 2014AIR BAGS
THE AIRBAG LIGHT CONTINUOUSLY BLINKS AND SAYS THAT IT IS TURNED OFF, I AM AFRAID THAT IF I AM IN AN ACCIDENT THE AIRBAGS WON"T DEPLOY AND MY LIFE IS IN DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10645072October 16, 2014SUSPENSION
BACKING UP TO CHANGE PARKING SPOT AT WORK. HEARD A REALLY LOUD NOISE FRONT RIGHT. IT ENDED UP BEING THE COIL SPRING APPARENTLY. DIDN'T KNOW THAT IT WAS BECAUSE THE CAR DROVE OKAY AFTER THAT. BUT WHEN I TOOK IT IN FOR OIL CHANGE AND TIRE ROTATION, THAT'S WHEN IT WAS DISCOVERED IT WAS BROKEN. QUITE COSTLY TO REPLACE. THEN IN SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10645075October 16, 2014SUSPENSION
THIS IS SECOND INCIDENT IN WITHIN 3 MONTHS PERIOD. SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVE-ABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644419October 14, 2014STRUCTURE
I FILED A REPORT ON CARCOMPLAINTS AND THEY SAID I NEEDED TO FILE ONE HERE AS WELL. WHILE DRIVING IN DIRECT SUNLIGHT, THE GLARE FROM THE DASHBOARD REFLECTS ONTO THE WINDSHIELD AND IT OBSTRUCTS VISIBILITY. I'VE HAD THE WINDSHIELD REPLACED (FACTORY GLASS WAS CHIPPED AND I GOT A NEW ONE), AND THE GLARE IS STILL INTENSE. NO MATTER HOW DUSTY I LET THE DASHBOARD GET, THE REFLECTION IS ALWAYS THERE IN DIRECT SUNLIGHT (USUALLY DRIVING EAST OR WEST). IT'S ANNOYING, EVEN THOUGH I DEAL WITH IT BECAUSE I LOVE MY CAR. IS THERE ANYTHING NISSAN CAN DO?!?!??!?!?!?!? I REALLY DON'T WANT TO CRASH BECAUSE I CAN'T SEE THROUGH THE REFLECTION AS WELL AS ONE SHOULD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644269October 13, 2014SUSPENSION
WHILE DRIVING ON A LEVEL ROADWAY AT A SPEED OF 45MPH I NOTICED A SHARP NOISE COME FROM THE FRONT END OF THE VEHICLE. JUST AFTER HEARING THIS NOISE I NOTICED THE TIRE MONITOR LIGHT ILLUMINATE. I DROVE TO A SAFE AREA AND SAW THAT THE DRIVER'S SIDE FRONT TIRE WAS COMPLETELY FLAT. I TOOK OFF THE FRONT TIRE AND NOTICED A LARGE PUNCTURE IN THE INSIDE SIDEWALL OF THE TIRE AND FIGURED I HAD RUN OVER A LARGE BOLT OR OTHER ITEM AND CAUGHT IT JUST RIGHT ON THE SIDEWALL. I PUT THE SPARE ON THE CAR AND CONTINUED TO DRIVE HOME. I NOTICED THAT THE FRONT OF THE CAR SEEMED TO HAVE SQUATTED SOMEWHAT AND THE CAR WAS EXHIBITING A SLIGHT PULL. UPON INSPECTION I FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD SNAPPED IT TWO. THIS BROKEN SPRING HAD THEN PUNCTURED MY TIRE. FORTUNATELY IT DID NOT IMMEDIATELY CAUSE A BLOWOUT OF THE TIRE. I SEE NO REASON WHY THIS SPRING SHOULD HAVE BROKEN. I HAVE SINCE DISCOVERED THAT THIS VERY ISSUE APPEARS TO HAPPEN QUITE A BIT WITH THE NISSAN VERSA AND IS DOCUMENTED IN MANY INCIDENTS ON THE INTERNET. I AM OUTSIDE OF THE WARRANTY RANGE FOR THE VEHICLE AND WILL HAVE TO EAT THE COST OF THIS REPAIR. I FEEL THAT THIS FAILURE IS PROBABLY THE RESULT OF USING INFERIOR METAL IN THE MANUFACTURE OF THE SPRING. I HAVE NEVER OWNED ANOTHER CAR THAT HAD AN ISSUE LIKE THIS. THIS IS NOT A RUST PROBLEM EITHER. IT IS APPARENTLY METAL FATIGUE/FAILURE. WHAT WOULD HAPPEN AT HIGHWAY SPEEDS IF THE TIRE HAD BLOWN? WHO WOULD ACCEPT RESPONSIBILITY WHEN MY CHILDREN ARE IN THE CAR AND I AM IN AN ACCIDENT BECAUSE OF THIS? THERE WAS NO WARNING. HOW DO I CONTINUE TO DRIVE THIS CAR? I AM VERY DISAPPOINTED WITH NISSAN OVER THIS ISSUE. I DOUBT I WOULD BUY ANOTHER OF THEIR PRODUCT BECAUSE OF THIS. I FEEL THEY SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT. I HOPE BY MY SHARING MY EXPERIENCE I CAN KEEP OTHERS MORE INFORMED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644025October 11, 2014ELECTRICAL SYSTEM, STRUCTURE:BODY
1) THE REVERSE LIGHTS STOPPED WORKING AND REPLACING BOTH BULBS DID NOT FIX THE PROBLEM. THE PROBLEM IS ELECTRICAL AND COSTLY TO FIX. 2) THE FRONT PASSENGER WINDOW SWITCH/MOTOR STOPPED WORKING IN 2009 AND COSTS $500 TO REPAIR SO STILL BROKEN. 3) THE REAR LEFT PASSENGER DOOR WILL NOT ALWAYS OPEN FROM THE OUTSIDE WITH THE REMOTE UNLOCK SWITCH ON MY KEY 'FOB', AND SOMETIMES THE REMOTE WILL NOT LOCK SAME DOOR. THE DOOR NOT OPENING HAS NOTHING TO DO WITH THE CHILD SAFETY SWITCH ON THE INNER DOOR. SOMETIMES THE SAME DOOR CANNOT BE OPENED FROM THE INSIDE WITH THE CHILD SAFETY LOCK IN THE 'UNLOCK' POSITION AND THE DOOR UNLOCKED FROM WITHIN. IT COULD BECOME A 'TRAP' IN AN EMERGENCY SITUATION. THIS IS AN ON AND OFF PROBLEM, AND IT HAPPENS QUITE FREQUENTLY. IT REMAINS UNADDRESSED. 4)THE FRONT EXTERIOR DRIVER DOOR HANDLE CAME APART UPON OPENING AND IS $500 TO FIX. 5) THE RUBBER SEALS AROUND 2 OF THE DOORS SPONTANEOUSLY CAME OFF AND HAVE TO BE MANUALLY RE-ATTACHED REGULARLY. 6) THERE IS A FLAPPING SOUND COMING FROM THE FRONT DRIVER WHEEL WELL AREA, AND MECHANICS COULD NOT FIND THE SOURCE OF THE SOUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643122October 7, 2014ENGINE AND ENGINE COOLING
THIS CAR WAS PURCHASED NEW FROM THE CAR DEALER IN THE SPRING. WHEN TURNING ON THE AC PARTICLES CAME OUT OF THE AIR VENTS AND INTO MY EYES. I WEAR CONTACT LENSES AND IT TEMPORARILY BLINDED ME. LUCKILY, I WAS ABLE TO PULL OVER WITHOUT INCIDENT AND GET THE PARTICLES OUT OF MY EYES. THE PARTICLES LOOKED LIKE GRASS SEEDS. SINCE THEN, I ALWAYS TURN ON MY BLOWER BEFORE MOVING TO CLEAR THE VENTS. I WENT TO THE DEALER AND WAS TOLD THAT THE CAR DOES NOT COME EQUIPPED WITH A CABIN AIR FILTER, EVEN THOUGH THERE IS A PLACE FOR ONE TO BE INSTALLED. I CHECKED WITH NISSAN OF AMERICA AND THEY CONFIRMED WHAT THE DEALER SAID. I TOLD THEY CHEAPED OUT THE CAR AND THIS IS A SAFETY ISSUE. THE DEALER INSTALLED A CABIN AIR FILTER AT THE COST OF ~ $60.00. MY CONCERN IS THAT IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS THIS INCIDENT COULD HAVE ENDED VERY BADLY AND POSSIBLY RESULTING IN A FATALITY. I FEEL THAT THIS IS A SAFETY ISSUE AND THAT NISSAN SHOULD BE REQUIRED TO EQUIP THEIR CARS WITH CABIN AIR FILTERS. CARS BUILD PRIOR TO CABIN AIR FILTERS DIDN'T SEEN TO HAVE THIS PROBLEM DUE TO THE WAY THEY TOOK AIR INTO THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641510October 5, 2014ENGINE
THE EXHAUST FAILED PREMATURELY. WELDING OF FLANGE AT MUFFLER HAS SNAPPED APART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641438October 4, 2014ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
THIS VEHICLE HAD AN ELECTRICAL PROBLEM. THE ENTIRE ELECTRICAL SYSTEM WOULD RANDOMLY SHUT DOWN, KILLING ALL GAUGES, LIGHTING, POWER STEERING AND ETC. MULTIPLE VISITS TO THE DEALERSHIP BROUGHT "UNABLE TO DUPLICATE" RESPONSES AND NO ATTEMPT TO REPAIR. NISSAN DEALERSHIP RECOMMENDED TO DRIVE THE VEHICLE UNTIL THE STATED PROBLEM COULD BE DISPLAYED AT THE DEALERSHIP (NOTE THAT A CAR CANNOT DRIVE WITHOUT A WORKING ELECTRICAL SYSTEM). WHEN VEHICLES ELECTRICAL SYSTEM SHUT DOWN THE FINAL TIME A FIRE WAS IGNITED UNDER THE HOOD. THE CAR WAS SOON ENGULFED IN FLAMES. IT IS A TOTAL LOSS. VIDEO OF BURNING CAR CAN BE SEEN HERE: HTTP://YOUTU.BE/0_PFV4CESPS. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10640752October 2, 2014POWER TRAIN, ENGINE AND ENGINE COOLING
THE VEHICLE WAS NOT DRIVEN A LOT AND AT 55000 MILES IT DEVELOPED THE PROBLEM OF TRANSMISSION COOLANT FAILURE, THIS WILL CAUSE THE VEHICLE TO LOCK UP EVEN DURING DRIVING AND CAUSE AN UNSAFE DRIVING CONDITION. LUCKILY WE DETECTED QUICK ENOUGH THAT WE DID NOT HAVE ANYONE HARMED DURING THE OPERATION OF THE CAR. NISSAN REFUSES TO COVER ALL REPAIR WORK UNDER THE EXTENDED GUARANTEE AND ENSURE SAFE DRIVING FROM THE DEBRIS LEFT IN THE COOLANT LINE BUT DID REPLACE THE TRANSMISSION AND RADIATOR. THERE IS NO GUARANTEE THAT THE COOLANT PUMP, THERMOSTAT OR OTHER COOLANT DEVICES WON'T FAIL AND CAUSE OTHER OPERATIONAL HAZARDS, IF THEY DO INDEED FAIL AS A RESULT OF THEIR NEGLIGENCE TO PERFORM A FULL REPAIR; AND ENSURING THAT THE LINES AND COOLANT SYSTEMS ARE FREE FROM DEBRIS AND WILL NOT FAIL UNDER USE. FAILURE OF THE COOLANT SYSTEM CAN CAUSE OVERHEATING OF THE ENGINE AND MAY POSE A UNSAFE DRIVING HAZARD, HOWEVER BY THEIR (NISSAN) DEFINITION CHANGING THE RADIATOR AND TRANSMISSION AND LEAVING DEBRIS IN THE COOLANT LINES IS WITHIN REASON AND SAFETY GUIDELINES AND DO NOT HAVE TO FLUSH OR REPLACE ANY OTHER COMPONENT THAT THE OIL MIXTURE HAS TOUCHED EVEN IF IT DID DAMAGE THOSE COMPONENTS AS A RESULT OF THE OIL MIXTURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640845October 2, 2014SUSPENSION
WHILE DRIVING, MY RIGHT FRONT SUSPENSION FAILED; SPRING CUT INTO TIRE AND HAD TO BE REPLACED ALONG WITH BOTH FRONT COILS; I CHECKED THE COMPLAINT REGISTER ON THE NHTSA SITE AND NOTICED SEVERAL SIMILIAR INCIDENTS MAINLY INVOLVING THE RIGHT FRONT SPRINGS. MOST OCCUR UNDER LOW MILEAGE ON THE VEHICLES. IT WOULD APPEAR THAT A DEFECTIVE PART WAS INSTALLED THAT YEAR(2007) ON VERSA 1.8L VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640877October 2, 2014VEHICLE SPEED CONTROL, STRUCTURE:BODY
STOPPED AT PARKING LOT BOOTH WHICH WAS PLACED WITHIN ONE FOOT OF SIDEWALK, PREVENTING STRAIGHTENING OF FRONT WHEELS, WHICH WERE TURNED TO THE LEFT FOLLOWING A LEFT TURN INTO THE LOT. AFTER PAYMENT THROUGH PASSENGER WINDOW, I PLACED A FOOT ON THE ACCELERATOR RESULTING IN SUDDEN UNEXPECTEDLY RAPID ACCELERATION AND A LURCH OF THE CAR TO THE LEFT WITH ALMOST IMMEDIATE IMPACT WITH A CONCRETE CYLINDRIC POST PLACED OPPOSITE THE RISEN ENTRANCE GATE WITHIN 2 FEET OF THE FRONT OF THE PREVIOUSLY STATIONARY CAR. THE FORCE WAS SUCH TO BEND THE RIM OF THE FRONT L WHEEL, STRIKING OF MY HEAD AGAINST THE WINDSHIELD, AND THE FRACTURE OF 2 METATARSALS LIKELY FROM IMPACT WITH THE BRAKE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640097September 30, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DEFROSTER BUTTON FAILED AND THE CONTACT WAS UNABLE TO SEE OUT THE REAR WINDOW. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR DEFROSTER BUTTON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0