Nissan Sentra Complaints

5,975 consumer complaints on file.

#11590384May 23, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Only the drivers window works. The passenger and 2 rear windows won't go up or down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589520May 19, 2024
STEERING
Dealership is refusing to repair recall: NHTSA Recall Number: 23V581000 Manufacturer Recall Number: R23B3 On [XXX] approx [XXX] I backed out of a parking spot in a strip mall parking lot in Oceanside, NY. When I shifted into drive, I completely lost the ability to steer. Luckily I was in a parking lot and was able to avoid a collision with another vehicle or pedestrian. I had my car towed to Nissan of Rockville Centre (Long Island, New York), where they advised that my tie rod broke, which damaged the tire rack, and the repair would be $3200. I was advised to put a claim into my insurance. Upon researching, I found that this part was in fact being recalled for this very issue. Dealership is claiming outside forces, however I was pulling out of a parking spot extremely slowly when this incident occurred, with no potholes or debris in the parking lot that could've caused the damage. Nissan Consumer Affairs and the dealership both have given me the runaround for almost two months waiting on their warranty department to either approve or deny the claim. Meanwhile, I have spent over $4000 on rental vehicles to be able to continue working, still waiting for their decision. This has been going on since late March and it is 5/19/24 at the date of this complaint. My car was inspected when I bought it the lease in January/ February of this year, and has been serviced multiple times without the dealership noting the recall, perhaps because the "remedy is not yet available"? I am thankful that this tie rod didn't snap while I was commuting to work on the Belt Parkway in Brooklyn. Nissan is not taking responsibility for this malfunction and associated damage. They are still in possession of my vehicle since late March, refusing to repair the recalled parts, when I am still receiving email and text alerts from Nissan to have the recall repaired urgently! It already broke and the dealership is blaming me. I am requesting support in having this issue remedied. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589533May 19, 2024
ENGINE, ELECTRICAL SYSTEM
The car keeps throwing a P0101 code. The MAF Sensor has been replaced and the throttle body has been clean and the engine light and code keep showing up. It is causing acceleration issues making it dangerous to start moving or going fast to get up to speed on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589286May 17, 2024
ENGINE
The contact owns a 2017 Nissan Sentra. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the instrument panel was displayed properly; however, the vehicle failed to start. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact was instructed by the mechanic to replace the key fob battery, but the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 139,401.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589268May 17, 2024
SERVICE BRAKES
The contact owns a 2021 Nissan Sentra. The contact stated while driving at approximately 35 MPH, the emergency brake warning light had illuminated. In addition, the contact stated while depressing the brake pedal the vehicle did not come to a complete stop and rolled forward. The contact stated that they had crashed into a vehicle in front of them. No police report was filed. No injuries were sustained. The vehicle was taken to a local independent mechanic where it was diagnosed that the front vehicle sensory and the bumper needed to be replaced. The vehicle was repaired. The contact mentioned that the brake pedal failure reoccured on several occasions. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588783May 14, 2024
STRUCTURE:BODY
Car was T-bone only the two doors passenger already fixed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588478May 13, 2024
STEERING
The contact owns a 2022 Nissan Sentra. The contact stated while having maintenance performed on the vehicle, it was diagnosed and determined that the tie rod was a dent. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588268May 11, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The sensor just abruptly went out and is a known issue on these cars yet Nissan refuses to issues a recall instead they want to charge you $2000 to get it fixed, and it’s a safety concern being since it’s supposed to alert you and help brake if you approach a car to quickly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587820May 9, 2024
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering). The contact stated that while driving at various speeds on several occasions, the steering wheel vibrated abnormally. Additionally, the contact observed a popping noise emanating from the steering column while making left and right turns. The vehicle was taken to several dealers however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587855May 9, 2024
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the steering wheel and the vehicle shuddered violently. Additionally, the front wheels were wobbling abnormally. The contact stated that the failure also occurred while driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the tie rod had fractured. The contact stated that the dealer declined to perform an interim repair because the tie rod was not bent; however, the recall remedy involved replacing bent or broken tie rods, free of charge. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken back to the dealer who declined to perform the interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587750May 8, 2024
UNKNOWN OR OTHER
This car has the CVT, and it is worthless. I have a 2016 Nissan Sentra just hit over 100,000 miles, and I already had to replace the transmission in February 2024, and it just went again and needs replaced. That’s three months. it might have a warranty, but this is not worth my time. There is no way this should’ve went in three months and the first month, I did not drive because I had knee replacement. Nissan is not helpful at all about this issue and we have put over $4,000 Into this, and that does not count utilizing a car while the cars in the shop or anything else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587104May 6, 2024
POWER TRAIN
The contact owns a 2016 Nissan Sentra. The contact stated while driving at approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact pulled off the highway and attempted to shift the vehicle into park(P) however, the vehicle started moving backwards. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586996May 4, 2024
STEERING
I have been trying to get my car fixed for the tire rod recall and to this date 5/4/2024 they cant fix it and send me on my way this is outrageous i already had this replaced once a few years ago when i was originally leasing this they need to be quicker 9 months really? This isnt okay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586550May 2, 2024
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brakes independently activated as if there was an object in front of the vehicle. No warning lights were illuminated. The vehicle was taken to two different dealers where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585728April 29, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I have noticed that there was false alarms coming out of the Forward Collision Warning system and the Automatic Rear Parking Warning system. When I was driving down a road, there was a person walking on the sidewalk not near the actual road itself. My car thought that I was going to hit that person and sounded the warning. For the rear, when I was reversing out of my driveway, the rear parking warning sounded and the automatic breaking came into effect. The car thought i was going to hit the ground, although I had enough clearance. I believe the automatic breaking system for the rear and front is defective and needs more work. I used to own a 2021 Nissan Sentra, same features and I never had these kinds of false alarms as I have with my current 2023 Nissan Sentra.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585597April 27, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Me and my daughter was pulling out onto a bypass highway and the car wouldn't go anywhere and we were stuck in the middle of the highway with cars coming towards us. So I had to jump out and while it was still in drive I had to push it out of the highway so we wouldn't get hit by the on coming traffic. I finally pushed it fast enough and jumped back into the car and pressed the gas pedal and it caught so I could drive it home and I parked it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585608April 27, 2024
VEHICLE SPEED CONTROL
My 2018 Sentra recently stop driving in forward gear. It only drive in reverse and I’m over the mileage and Nissan refuses to fix it. I need help 😭
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585414April 26, 2024
POWER TRAIN
The contact owns a 2015 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact and his daughter exited the vehicle while the transmission was in drive(D) and pushed the vehicle to the side of the road. The contact then shifted the transmission from park(P) to drive(D) but the vehicle failed to move immediately. Eventually, the contact was able to drive the vehicle to the residence. The contact related the failure to the transmission; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 176,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585210April 25, 2024
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65MPH, and attempting to make a turn, the ESP warning light illuminated, and the tires were slipping without proper traction. The local dealer was contacted. The vehicle was diagnosed, and the contact was informed that an unknown part had failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584822April 23, 2024
UNKNOWN OR OTHER
nothing is wrong with the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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