Nissan Rogue Complaints

7,429 consumer complaints on file.

#11092566May 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BEGINNING IN NOVEMBER OF 2017, ACCELERATION BEGAN TO HAVE ISSUES. WHEN ACCELERATING, THE CAR WOULD DRAG AND HESITATE BEFORE FULLY DROPPING INTO GEAR. ALL OTHER COMPONENTS WORKED FINE. I WOULD ALLOW THE CAR TO HEAT UP 10-15 MINUTES IN THE MORNING AND THAT DID NOT HELP. SHORTLY AFTER, EACH TIME I STEP ON THE GAS, THE ENGINE REVS TREMENDOUSLY DESPITE THE SLIGHTEST ACCELERATION. THE PIN WILL NOT MOVE THEN MOVE QUICKLY CAUSING A GRINDING/BUZZING SOUND BETWEEN 2K & 3K BEFORE FEELING LIKE IT DROPS I TOM GEAR, EVEN AT 15-25MPH. THIS PROBLEM CONTINUES, BUT THE CAUSE CAN NO TO BE DIAGNOSED. IN JANUARY OF 2018, THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR LOST ACCELERATION. UPON TAKING IT TO THE MECHANIC, I WAS TOLD EVERYTHING TESTED FINE, THE SOFTWARE SIMPLY NEEDED TO BE RESET. AFTER RESETTING, THE LIGHT HAS NOT RETURNED, BUT THE ACCELERATION ISSUE HAS NOT CHANGED. IN MARCH OF 2018 AFTER EXPERIENCING ANOTHER ABRUPT SLOW-DOWN ON A SIDE STREET, I PARKED THE CAR AND SMELLED A BURNING OF SOME TYPE OF FLUID UPON GETTING OUT OF THE CAR. ONCE THE INITIAL SMELL DISPERSED, NO SIGN OF DAMAGE, LEAKING, OR OTHER ISSUE WAS PRESENT. IN APRIL OF 2018, NO FURTHER ACCELERATION ISSUES HAVE OCCURRED, BUT THE WARNING LIGHTS AGAIN CAME ON. AGAIN, NOTHING WAS DIAGNOSED, IT WAS SAID THERE WAS SOME TYPE OF SOFTWARE ISSUE AND SIMPLY NEEDED TO BE RESET AGAIN. SHORTLY AFTER, THE AC UNIT COMPLETELY STOPPED WORKING. I TURNED OFF THE CAR, RESTARTED AND THE SYSTEM CAME BACK ON, BUT NO MATTER WHAT BLOWS OUT HOT AIR WHICH IS HOTTER OFTEN THAN IF THE HEAT IS TURNED ON FULL BLAST. THE CAR HAS BEEN WELL MAINTAINED AND UNDERGONE REGULARLY SCHEDULE MAINTENANCE AND HAS 84K MILES. MY MECHANIC RAN THE VIN AND THERE'S WERE NO OPEN RECALLS, HOWEVER, THE CAR WAS JUST DIAGNOSED WITH AN 'ELECTRICAL ISSUE.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092229May 7, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, SLOWING DOWN FOR INTERSECTION, COMPLETE ELECTRICAL SYSTEM SHUT DOWN, ENGINE WAS STILL RUNNING. PULLED INTO PARKING LOT, NO POWER STEERING, NO BRAKES. GOT THE CAR STOPPED, PUT IT IN THE PARK, I WAS LOCKED INSIDE AS ALL SYSTEMS WERE SHUT DOWN. ENGINE WAS STILL RUNNING AND WOULD NOT SHUT OFF. HEADLIGHTS WERE STILL ON. HAD CAR TOWED, WHILE RUNNING TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092037May 5, 2018
POWER TRAIN
86,000 AND THE CVT TRANSMISSION NEED TO BE REPLACED/REBUILT. I HAVE SPOKEN WITH SEVERAL SHOPS AND THIS CVT TRANSMISSION ON THE 2016 NISSAN ROGUE IS KNOWN FOR HAVING PROBLEMS AND COMMONLY HAS TO BE REPLACED. COST OVER $3000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091592May 3, 2018
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091432May 2, 2018
UNKNOWN OR OTHER
WHEN SHUTTING THE FRONT PASSENGER DOOR THE SUNROOF EXPLODED. NISSAN WOULD NOT COVER IT UNDER WARRANTY BECAUSE THEY SAID THE SUNROOF MUST HAVE PREVIOUSLY BEEN DAMAGED. IT IS ON TOP OF THE CAR, NEARLY IMPOSSIBLE TO BE DAMAGED BY ANY DEBRIS FROM ROAD SINCE IT WOULD EITHER HIT THE WINDSHIELD OR FLY OVER THE VEHICLE, SO HOW WAS IT DAMAGED? NOT TOO HAPPY WITH NISSAN SINCE MY RESEARCH LED TO A WEBSITE THAT STATED THE ROGUE WAS IN THE TOP 10 FOR VEHICLES WITH MOST RANDOMLY EXPLODING SUNROOFS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091122May 1, 2018
UNKNOWN OR OTHER
THE VEHICLE WILL SUDDENLY LOSE ACCELERATION FOR NO REASON. I BROUGHT THIS CAR FOR MY GRANDDAUGHTER AND SHE HAS ALMOST GOTTEN HIT A COUPLE OF TIMES BECAUSE OF THIS PROBLEM. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. SHE WAS DRIVING ON THE INTERSTATE AND ALL OF THE SUDDEN THE SPEED DROPPED ALL THE WAY DOWN TO THIRTY THEN TO TWENTY. SHE HAD TO PULLED OVER ONTO SHOULDER AND WAIT ABOUT TEN MINUTES BEFORE SHE COULD PROCEED, IT STILL WOULD NOT GO OVER FORTY EVEN THOUGH SHE HAD THE PEDAL FLOORED. SINCE THIS IS A PROBLEM WITH SO MANY CARS PLEASE MAKE NISSAN FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091285May 1, 2018
POWER TRAIN
DRIVING BACK FROM SEATTLE AREA, CAR WAS ON HWY 2 IN WASHINGTON STATE, WHEN IT STOPPED FORWARD MOVEMENT. ENGINE STILL RUNNING, BUT NO FORWARD MOVEMENT, AND FLUID AND SMOKE COMMIMG OUT OF REAR END. BARELY GOT TO A SAFE SPOT AND PULLED OVER. CALLED INSURANCE CO. FOR TOW. HAD HOURS OF TRYING TO GET A TOW AFTER HOURS. TOOK CAR (ON A CAR CARRIER ) TO MY MECHANIC. HE DIAGNOSES IT AS TRANSMISSION. HE STATES IT NEEDS A WHOLE NEW TRANSMISSION. HAVE ONLY 117953 MILES ON IT. MAYBE STILL UNDER NISSAN WARRENTY...MAYBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090999April 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,228.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091006April 30, 2018
FORWARD COLLISION AVOIDANCE
FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090859April 29, 2018
POWER TRAIN
ON INTERSTATE I 75, CAR SUDDENLY ACTED LIKE NOT GETTING GAS. SLOWED DOWN BUT WAS STILL GOING. I GOT OFF AND WENT TO AN ADJACENT FORD DEALERSHIP. THE PUT A COMPUTER ON IT AND SAID IT WAS A TORQUE CONVERTER PROBLEM. ADVISED TO DRIVE TO NISSAN DEALERSHIP. WHICH I WAS ABLE TO DO. THEY PUT COMPUTER ON IT AND SAID FORD DIAGNOSIS WAS CORRECT BUT ALSO A TRANSMISSION PROBLEM. REF 15-084A. THE DEALERSHIP DID MOT MENTION THAT THIS WAS SUPPOSED TO BE A COVERED REPAIR. CHARGES WOULD BE 3600. +.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090318April 26, 2018
FUEL/PROPULSION SYSTEM
GOT IN MY CAR TODAY ENGINE LIGHT CAME ON, WENT TO CHECK EATS WRONG AND HE TOLD ME MY MASS AIR FLOW SENSOR WAS SENDING A CODE. I REMEMBER GETTING A RECALL LETTER IN THE MAIL FOR THIS, BUT MY VIN NUMBER IS NOT ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090013April 25, 2018
SEATS
WHEN I PRESS ON THE GAS TO GO, MY DRIVE SEAT FLOPS BACKWARDS AND FORWARDS LIKE I WAS BALANCING ON A BALL. IT HAPPENS EVERY DAY AT EVERY STOP LIGHT. THE MOST RECENT EVENT WAS TODAY 4/25/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090145April 25, 2018
SUSPENSION
STRUT/SHOCK NOISE COMES IN FROM RIGHT FRONT SUSPENSION AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089798April 24, 2018
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089833April 24, 2018
FUEL/PROPULSION SYSTEM, AIR BAGS, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
I HAVE 8 RECALLS ON MY CAR AND NO ONE CONTACT ME ABOUT THEM. 257792,257984,273304,231792,228070,227302,202526,212508. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089960April 24, 2018
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089797April 24, 2018
SUSPENSION
VERY LOUD KNOCKING NOISE FROM FRONT END WHEN GOING OVER ANY BUMPS OTHER THAN A SMOOTH ROAD. COMING FROM FRONT PASSENGER SIDE. THE STEERING IS STILL OK. THE ENGINES IS RUNNING FINE. THE NOISE IS METAL ON METAL LIKE SOMEONE HITTING IT WITH A HAMMER. NOISE STARTED ABOUT BEGINNING OF APRIL AND HAS BEEN GETTING LOUDER AND LOUDER. TODAY'S DATE IS APRIL 23. ALMOST LIKE A RUBBER BUSHING FELL OFF AND NOT THE JOINT IS METAL ON METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089532April 22, 2018
FUEL/PROPULSION SYSTEM
AFTER I TOOK MY CAR TO THE DEALERSHIP WITHIN IT'S WARRANTY PERIOD TO TAKE CARE OF A RECALL RELATED TO FUEL INJECTION, ALL OF A SUDDEN, THE CAR'S MILEAGE FELL WAY BELOW THE ADVERTISED LEVEL . IT WAS ADVERTISED WITH A CITY MILAGE OF 25/ GALLON. I AM AVERAGING 12-16 MILES ON A GALLON . I AM ONLY 4 YEAR INTO MY CAR AND ONLY 25,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089533April 22, 2018
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
ON APRIL 11, 2018, I WAS DRIVING MY BRAND NEW 2018 NISSAN ROGUE. I HAD JUST GOTTEN OFF THE HIGHWAY, AND WAS DRIVING STRAIGHT ALONG A CITY STREET WHEN SUDDENLY THE BRAKES SLAMMED ON, THRUSTING ME FORWARD AND GIVING ME A NEAR HEART ATTACK. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED, HAD THIS HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE EMERGENCY NOTICE ON THE DASHBOARD READ "MALFUNCTION! - SEE DRIVER MANUAL." I HAD THE FORESIGHT TO TAKE PICTURES OF THE DASHBOARD, WHICH I AM INCLUDING IN THIS COMPLAINT. THE ICON WAS THAT OF TWO CARS COLLIDING. THERE HAD BEEN NO CAR IN FRONT OF ME AND NOTHING TO COLLIDE WITH. THE MANUAL INDICATED THAT THE EMERGENCY BRAKE SYSTEM HAD MALFUNCTIONED. NEEDLESS TO SAY, I AM NOT ACHING TO DRIVE ANOTHER NISSAN ... EVER. I FILED A REPORT WITH NISSAN CORPORATE CONSUMER AFFAIRS THE SAME EVENING. THE CAR HAD 600 MILES ON IT. I HAD THE DEALERSHIP TOW THE CAR BACK TO THEIR LOCATION THE NEXT DAY. TO DATE, I HAVE NO CAR AND NO ANSWERS. NEITHER NISSAN, NOR THE DEALERSHIP IS CLAIMING RESPONSIBILITY, AND NEITHER BELIEVES THEY OWE ME ANY KIND OF ACCOMMODATIONS. FURTHERMORE, IN RESEARCHING THIS VERY WEBSITE, I CAME ACROSS FIVE (5) OTHER COMPLAINTS THAT WERE IDENTICAL TO MINE, AND WHICH HAPPENED WITHIN THE PAST MONTH OR TWO. THIS IS UNDOUBTEDLY A SYSTEMIC PROBLEM WITH THE CAR. IF POSSIBLE, I WOULD LIKE TO CONNECT WITH THESE OTHER CONSUMERS WHO ARE EXPERIENCING THIS PROBLEM. AFTER NISSAN FOLLOWED UP A FEW TIMES TO TELL ME THAT MY CASE WAS "UNDER REVIEW," NISSAN'S FINAL RESPONSE ON FRIDAY, APRIL 20, 2018, WAS TO TELL ME TO CALL "THE BETTER BUSINESS BUREAU." THEY EVEN OFFERED TO PROVIDE ME WITH THE PHONE NUMBER! MEANWHILE, I HAVE NO CAR, A REFUSAL FOR ACCOMMODATIONS FROM EITHER PARTY, AND LEGAL BILLS UNDERWAY. NICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089199April 21, 2018
POWER TRAIN
BACKING OUT OF MY DRIVEWAY AND HEARD A LOUD NOISE FROM REAR OF VEHICLE PULL BACKING AND NOTICED FLUID ON THE PAVEMENT. UPON INSPECTION OF FLUID LEAKAGE NOTICED THAT THE DIFFERENTIAL HOUSING WAS CRACKED OPEN AND THAT WAS THE PROBLEM WITH THE NOISE AND LEAK. HAD VEHICLE TOWED TO THE DEALER AND REAR DIFFERENTIAL HADTO BE REPLACED ATA COST OF $2117.12. CONTACTED NISSAN CUSTOMER SERVICE AND WAS TOLD THERE WAS NO RECALL AND THEY STATED IF THERE WAS EVER A RECALL THAT I WOULD BE REIMBURSED IF THERE WAS A RECALL IN THE FUTURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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