Nissan Rogue Complaints

7,429 consumer complaints on file.

#11526282June 9, 2023
SERVICE BRAKES
The contact owns a 2015 Nissan Rogue. The contact stated while approaching a stop light, the contact heard an abnormal sound coming from the vehicle. When the contact accelerated the vehicle would not accelerate and suddenly the vehicle accelerated at high speed. The contact desperately pressed on the brake pedal, but the vehicle would not stop, causing the contact to strike a crane that was in front, causing front damage to the vehicle but no damage to the crane. No one was injured. A police report was not filed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526248June 9, 2023
ENGINE
On May 10, 2023 my 2023 Nissan Rogue with 16,633 miles on it suffered an engine malfunction and completely stalled unexpectedly on an off-ramp of State Route 28. There were no warning lights or indicators that flashed. My car would not restart. If this would have happened minutes if not seconds sooner while I was on the highway, no vehicle behind me would have been able to stop and someone would have been seriously injured. It was later determined the engine completely seized due to metal shavings being that were found in it. The engine was replaced under warranty at a dealership but given the newness of my car and the fact that I drive more miles to work and back than most people, I worry that this could happen to other 2023 Nissan Rogues that have not been driven that much. A cause was never relayed to me as to what happened. I asked for various information from the dealership in regards to diagnostic reports, daily work logs and so on. I received only a 3 page invoice with no listing of specific diagnostics that were completed on my car. I am driving a car that could suffer the same malfunction and the dealership did not seem the least bit concerned about the potentional safety hazard this situation could have created. I was told by the dealership that the new technology had not been fully tested and this was a risk of buying a brand new car. I understand minor issues with a new car but metal shavings in an engine is not minor. I am not sure if the engine is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525983June 8, 2023
SEAT BELTS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2016 Nissan Rogue. The contact stated that the front passenger’s side seat belt warning light was illuminated. The contact stated that after buckling the passenger’s side seat belt, the light turned off. The vehicle was taken to the local dealer, where it was diagnosed that the ORS unit sensor needed to be replaced. The mechanic informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The approximate failure mileage was 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526004June 8, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526127June 8, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The car will not go when she come to stop at shakes and jerks, so hard you cannot accelerate once you come from a stop if you do the car dies the car dies when trying to merge onto the highway due to the acceleration especially on hot days almost died a few times on the way home from work hitting St. Louis traffic. The car is a piece of junk. Good luck surviving trying to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525861June 7, 2023
STRUCTURE:BODY
My car has started leaking water onto the driver's side floorboard. I thought it might be from the sunroof and cleaned out the channels on both sides of the car. There was a recall years ago about a harness causing a problem with leaking water and possibly causing electrical problems. I took the car in for the repair. They told me that they fixed the problem. My car has started leaking again as it rains. The leak is getting worse and I need some advice. I am retired and have very limited funds. Sincerely, [XXX] [XXX] ph# [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525864June 7, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525702June 6, 2023
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2015 Nissan Rogue. The contact stated that the air bag warning light was flashing on the instrument panel upon starting the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that the clockspring was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525677June 6, 2023
ENGINE, FUEL/PROPULSION SYSTEM
When driving in stop and go traffic, the cabin of my Nissan Rogue gets a strong smell of fuel. After driving it, I park in my garage and the entire garage smells like gasoline as well. There is no other source for this smell in my garage. I have taken it to the dealership looking for a gasoline leak and they said it is not leaking, yet I smell gasoline while driving as well as when it is parked inside the garage and outside in parking lots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525649June 6, 2023
STRUCTURE:BODY
The fuel door cover flew off the 2021 Nissan Rogue while traveling the speed limit on I-71S between Columbus, OH and Cincinnati, OH. Prior to leaving my residence I verified that all doors and covers were secure. 3 hours into my drive on I-71 every safety warning lit up and sounded on the car, the cruise control disengaged, and in my mirrors I watched the fuel door cover skin land on the pavement and be destroyed by the semi that was behind me. Speed 75. I was in the middle lane caught in the wash of air coming from semis travelling beside me and in front of me. I contacted Nissan USA and they say they have not heard of anything. I spoke with the dealership and they just blew it off. This could be a serious issue if these trim panels come off the vehicles and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525506June 5, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving at approximately 25mph in a subdivision and my car turned off. I pulled over immediately to try to crank it but it would not crank. I noticed smoke coming from the engine so I exited the vehicle with my child. The smoke got way worse within a few minutes and then the front engine was engulfed in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525427June 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I driving in the freeway my car began to slow down, even when is visible cars in front me and back were present. The car slowing down for it's own , which didn't not give rear drivers an opportunity to slow down in time I had to stop completely and needless braking can cause collisions, that was very scary for my and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525294June 4, 2023
FUEL/PROPULSION SYSTEM
After owning the car for about four months, the car smells like gasoline. The smell of gasoline fills the cabin and if parked in the home, the whole house smells of gasoline. My children get sick if they have to be in the car for more than 45 minutes. Nissan of Boulder claims that the fuel system is working fine, but it is not. Other owners of 2022 Nissan Rogue are experiencing the same problem without any remedy or recall from Nissan corporation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525219June 3, 2023
STEERING, UNKNOWN OR OTHER
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525222June 3, 2023
STRUCTURE:BODY
2018 Nissan Rogue SUV: Hood suddenly flew open while driving about 30-35 mph. I was able to safely pull over; although hood and fenders were damaged, I could close the hood and subsequently brought it to a Nissan dealer. A tech at the dealership identified the problem as a "frozen" (open) hood latch. I am awaiting an insurance adjuster to inspect the car. There were no warnings or any symptoms of problems prior to this incident. Had this happened at faster speeds, or on a multi-lane highway, who knows what consequences could have ensued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524769June 1, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
There is a severe acceleration issue happening with this vehicle. When ibling for to long or stop/go traffic, the acceleration of the vehicle disappears and seems to ride with little mobility. The rpms will sky rocket, yet the car will not move fast at all. It's gotten quite scary crossing two lanes of traffic from a stoplight. There is an attached doc from the manufacturer communications section stating just this issue on Jan 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524770June 1, 2023
SERVICE BRAKES
when i got the car my speakers were out and the brakes were bad i been to the nissan dealership to get my recall fix but they always tell me they don’t have the parts I don’t drive the vehicle anymore after I found out about the recall two years after I purchased the vehicle it’s putting me in my family at risk because I was driving a recall safety hazard vehicle for years without me knowing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524639May 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524569May 31, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
May 1st, 2023 at approx. 3:30pm There were NO warning lights or messages of ANY kind received. No warning given by mail or phone call from selling agent that was issued March 12th, 2021. Was driving on interstate going south headed home after work. Approx 15 mi from home when smoke starting coming into the vehicle & from under the hood. Traveling in fast lane, appox 70mph in heavy traffic. Tried to pull over to see what the problem was but traffic wouldn't allow it, & I could not get to side of road & missed the next exit. So I proceeded to next rest area that I knew was less than a mile on my side. When there is smoke you usually find fire! As I entered the exit ramp to rest area I passed out from smoke inhalation. SUV continued traveling straight ahead at approx 55 mph & hit parked 18 wheeler tractor-trailer, I bounced off it, circled around & ended up facing West. I was still unconscious, truck driver & security guard pulled me from my suv. Just as they did the vehicle exploded into flames. Nothing left of vehicle. Rescuers could not see if any other passengers were in car because the black smoke was so thick & flames were shooting from under hood. Transported via ambulance to regional trauma & burn center to critical care ICU. There they did full test to check for stroke, heart, or other problems but I was in great health. I did have 4 broken ribs on left, cut in top of skull that took 8 staples, stitches in right eyebrow, damaged forehead, & various 1st, 2nd, & 3rd degree burns on my face, neck, right ear, left forearm, & both hands burned sufficiently! My shirt MELTED. SUV definitely had a problem that I was NOT aware of, for it to just start smoking, driving down the road. Purchased 3-7-23 from Hertz Car Sales. Only had SUV for 79 days/ 2 months! Loved the vehicle but it almost killed me! Thanks forever to my guardian Angel that saved my life! This model SUV must be recalled to save lives in the future & repair such a dangerous issue!
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11524461May 30, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
2015 Nissan Rogue-Consumer would like Nissan to replace the faulty transmission for 100% of the cost as is being done with other Nissan owners with the same transmission model even if the consumer is outside of the extended warranty by 8 months but 20,000 miles under the mileage limit that was set by the lawsuit. Notice to submit claim attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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