Nissan Quest Complaints

2,121 consumer complaints on file.

#11120785August 18, 2018
POWER TRAIN
THE VEHICLE STALLS DUE TO TRANSMISSION. CVT FAILED WHEN THE VEHICLE HAS SOME 93,000 MILES. VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION DID NOT MOVE. I HAD TO PUSH IT OFF THE ROAD. VERY DANGEROUS. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120690August 17, 2018
POWER TRAIN
WHEN AT A STOP, OR A VERY SLOW SPEED (LESS THAN 2 OR 3 MPH), AND THEN ATTEMPTING TO ACCELERATE, THE CAR DOES NOT RESPOND RIGHT AWAY. THERE IS A 2 OR 3 SECOND DELAY THEN THE CAR JERKS FORWARD AND ACCELERATES. THE DEALERSHIP HAS CHANGED THE TRANSMISSION TWICE, BUT ISSUE NOT RESOLVED. WHEN DROPPING VEHICLE OFF TO DEALER, THE DEALER SHUTTLE VAN, WHICH IS ALSO A NISSAN QUEST, WAS EXHIBITING THE SAME ISSUE, WHICH I FELT AND THE DRIVER ALSO ACKNOWLEDGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118046August 6, 2018
ENGINE, POWER TRAIN
I WAS DRIVING TO THE DOCTOR WHEN MY VAN LOST ALL POWER IN A LINE OF TRAFFIC ALL MODE GOT HIT BY A TRUCK IN THE REAR END. DO NOT WHAT HAPPENED JUST KNOW IT IS DOWN .CAR HAS NO POWER WILL NOT PULL OUT OR DRIVEWAY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11115192August 1, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VAN BEGAN TO SPUTTER AND SEEMINGLY MISFIRE ONCE SHIFTED INTO GEAR. I SUSPECTED A CASE OF CLOGGED FUEL INJECTORS AND PRESSED FIRMLY WITH THE THROTTLE TO CLEAR THE LINE OF DEBRIS. THE VAN THEN STALLED IN THE INTERSECTION AS I WAS MAKING A LEFT TURN, THE TRANSMISSION DISENGAGED ITSELF AND PROVIDED NO GEAR RESISTANCE. FORTUNATELY THE TIMING OF ONCOMING TRAFFIC ALLOWED ME TO COAST OUT OF THE INTERSECTION, USING THE DOWNWARD GRADE OF A NEARBY ALLEY IN ORDER TO EXIT THE STREET. INSPECTION OF THE VAN REVEALED OBD II CODES: P0500 AND P0720. FURTHER INVESTIGATION REVEALED AN EXISTING RECALL FOR AUTOMOBILES OF THIS MAKE, MODEL AND YEAR, THAT EXHIBIT THE EVENTS I HAVE ENCOUNTERED. I BELIEVE THAT RECALL:12V076000 RECALL DATE 02/29/2012 SHOULD BE EXPANDED TO INCLUDE MY VIN DUE TO THE SIMILARITY OF EVENTS ENCOUNTERED AS WELL AS THE HAZARD THEREBY CREATED. I AM FORTUNATE TO HAVE MADE IT THROUGH THE INTERSECTION WITHOUT GETTING T-BONED. BELOW ARE REFERENCE QUOTES AND LINKS THAT FURTHER DESCRIBE THE EXPERIENCE AND ILLUSTRATE THE IDENTICAL CIRCUMSTANCES THAT PROMPTED THE EXISTING RECALL. REFERENCE A: HTTP://P0500.ENGINETROUBLECODE.COM/NISSAN-QUEST P0500 OBD-II DIAGNOSTIC POWERTRAIN (P) TROUBLE CODE DESCRIPTION P0500 OBD-II TROUBLE CODE THE VEHICLE SPEED SENSOR OUTPUTS A 4 PULSE SIGNAL FOR EVERY REVOLUTION OF THE ROTOR SHAFT, WHICH IS ROTATED BY THE TRANSMISSION OUTPUT SHAFT VIA THE DRIVEN GEAR. AFTER THIS SIGNAL IS CONVERTED INTO A P0500 CODE. REASON FOR P0500 CODE THE REASON OF P0500 OBD-II ENGINE TROUBLE CODE IS FUEL COMPOSITION SENSOR CIRCUIT MALFUNCTION. PARTS OR COMPONENTS SHOULD NOT BE REPLACED WITH REFERENCE TO ONLY A P0500 DTC. THE VEHICLE SERVICE MANUAL SHOULD BE CONSULTED FOR MORE INFORMATION ON POSSIBLE CAUSES OF THE FAULT, ALONG WITH REQUIRED TESTING. REFERENCE B: HTTPS://WWW.CARS.COM/RECALLS/NISSAN-QUEST-2012/ SEE ATTACH. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113932July 26, 2018
SUSPENSION, ENGINE, AIR BAGS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING 30 MPH, THE FUEL GAUGE MOVED UP AND DOWN ERRATICALLY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALL PRO NISSAN OF DEARBORN (24501 MICHIGAN AVE, DEARBORN, MI 48124, 313-749-3200) WHERE IT WAS DIAGNOSED THAT THE FUEL LEVEL SENSOR WAS FAULTY. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE SYMPTOMS RECURRED, BUT THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 151,457. **TR THE CONSUMER STATED HE WAS CHARGED FOR A RECALL THAT WAS SUPPOSED TO BE FREE OF CHARGE. THERE ARE OTHER PROBLEMS WITH THE VEHICLE VIBRATING FRONT END, AIR BAG LIGHT KEEPS FLASHING, BUT THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113661July 25, 2018
UNKNOWN OR OTHER
TRANSMISSION FAILED AT 107K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111125July 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110890July 12, 2018
UNKNOWN OR OTHER
THIS ISSUE IS HAPPENING ON A CITY STREET, BOTH AT A STAND STILL AND IN MOTION. ALSO GOING BOTH STRAIGHT AND TURNING. EXTREMELY DANGEROUS!! OUT OF NOWHERE I WILL HAVE MY FOOT ON THE GAS PEDAL, AND IT ALMOST SEEMS LIKE NO GAS IS GETTING INTO THE SYSTEM. MY FOOT WILL BE ON THE GAS, AND NOTHING WILL HAPPEN. THE RPM GAUGE WON'T EVEN MOVE. IT'S ESPECIALLY SCARY WHEN THIS HAPPENS MID-TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110226July 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MICHAEL JORDAN NISSAN (3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 489-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109927July 6, 2018
POWER TRAIN
THE VEHICLE STOPPED ON THE ROAD WITH NO FAULT INDICATION. ON A LONG HIGH AMBIENT TEMPERATURE DRIVE FROM NASHVILLE, TN TO FLORIDA, WE EXITED THE EXPRESSWAY STOPPED AT A TRAFFIC LIGHT MADE A RIGHT HAND TURN AND AFTER A BRIEF ACCELERATION ALL PROPULSION TO THE WHEELS WAS LOST WHILE THE ENGINE WAS STILL RUNNING. THIS HAPPENED AT 12:30 AM, THE NEXT MORNING WENT TO THE VEHICLE TO SEE IF IT WAS HEAT RELATED, AND THE VEHICLE WOULD START TO ACCELERATE TO A LOW SPEED AND THEN ENGINE TORQUE WOULD DROP AND VEHICLE WOULD ROLL FOR A WHILE AND THEN ACCELERATE. IT WOULD TAKE 4- 6 SECONDS TO ACCELERATE UP TO 35 MPH. DROVE TO THE DEALERSHIP THAT WAS A FEW MILES AWAY. AT THE DEALERSHIP THEY FOUND MULTIPLE DIAGNOSTIC CODES RELATED TO THE TRANSMISSION: P1700, P1778, P1740, P0868. P0746 THEY NEEDED TO REPLACE THE TRANSMISSION TO FIX. AMONGST ALL OF THIS THERE WAS NEVER A FAULT INDICATION TO THE DRIVER. THE VEHICLE QUITS ON THE ROAD WITH TROUBLE CODES IN THE CONTROL MODULE AND NO INDICATION TO THE DRIVER TO GIVE A CHANCE TO SERVICE THE TRANSMISSION BEFORE CATASTROPHIC FAILURE. ALONG WITH THE LACK OF ACCELERATION WITH NO DRIVER NOTIFICATION (WAS EVIDENT THAT THE ENGINE TORQUE WAS BACKED OFF DUE TO TRANSMISSION DTC'S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104526June 28, 2018
ENGINE, SEATS
ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104537June 28, 2018
FUEL/PROPULSION SYSTEM
THERE IS A FUEL SYSTEM GLITCH IN THE SOFTWARE. THE CAR STALLS WHEN IDLING OR TRAVELING AT SPEEDS LOWER THAN 40 MPH. IT ALMOST ALWAYS HAPPENS AT STOP LIGHTS OR STOP SIGNS AS WELL. SOMETIMES THE CAR WILL NOT EVEN DRIVE BUT IT WILL REVERSE. I AM ABLE TO REVERSE OUT OF A PARKING SPOT BUT AM NOT ABLE TO DRIVE FORWARD. IT IT'S VERY INCONSISTENT AND WILL HAPPEN FREQUENTLY FOR WEEKS, THEN GO A COUPLE WEEKS WITHOUT HAPPENING BEFORE IT STARTS BACK AGAIN. A MESSAGE POPS UP ON THE SCREEN ABOUT A SOFTWARE ERROR WHEN THE PROBLEM HAPPENS. IT IS THE EXACT PROBLEM THAT HAS BEEN RECALLED FOR THE 2011-2012 QUESTS BUT MY VIN NUMBER DOES NOT MATCH THE RECALL. I HAVE TAKEN IT TO GET REPAIRED TWICE AND NO ONE COULD FIND THE PROBLEM. AFTER IT WOULD NOT DRIVE AT ALL YESTERDAY, A NEW MECHANIC FOUND THE PROBLEM AND THE BULLETIN ABOUT THE RECALL BUT NISSAN WILL NOT COVER IT BECAUSE MY VIN NUMBER DOESN'T MATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102255June 18, 2018
POWER TRAIN
I'M EXPERIENCING WHINING NOISE WHILE ACCELERATING AND DECELERATING. I DID SOME RESEARCH AND LOTS OF PEOPLE COMPLAINED ABOUT THE SAME ISSUE. NISSAN DID EXTEND THE WARRANTY ON THE EARLIER MODELS. HOWEVER, IT DOENS'T INCLUDE MY MODEL AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100617June 8, 2018
AIR BAGS
THE AIRBAG LIGHT TURNS ON WHEN A PASSENGER IS SITTING ON THE PASSENGER SEAT. THE "AIRBAG OFF" IS "ON" ON VARIOUS OCCASIONS DURING THE DRIVE, IT GOES ON AND THEN AFTER SOME TIMES IT TURNS OFF. THE AIRBAG SEEMS FAULTY. LOOKS LIKE IF THE VEHICLE IS IN AN ACCIDENT, THE AIRBAGS MIGHT NOT DEPLOY, THEREFORE THE PASSENGER IS NOT SAFE FROM A VEHICLE CRASH. IT ALWAYS HAPPENS WHEN I DRIVE THE VEHICLE AND A PASSENGER IS SITTING ON THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100089June 5, 2018
FUEL/PROPULSION SYSTEM
AFTER COMPLETELY FUELING THE TANK, THE CAR RUNS FOR ABOUT 2 TO 3 MILES AND THEN BECOMES TO SAY THAT THAT FUELING TANK IS EMPTY. ITS BEEN OCCURRING FOR THE PAST 4 YEARS. WE'VE TRIED CHANGING THE FUEL PUMP AND THE FUEL CAP, BUT IT STILL CONTINUES TO SHOW THAT THE FUEL TANK IS EMPTY. WHILE DRIVING ON THE CITY STREETS, THE CAR WILL START GOING SLOW AND STOP BY ITS SELF AFTER SHOWING THAT THERE IS NOW GASOLINE. AFTERWARDS, IT WILL COMPLETELY SHUT DOWN AND AFTER A FEW MINUTES, IT STARTS TO RUN NORMALLY. THIS HAPPENS ABOUT EVERY 2 TO 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088770April 18, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN USING THE LEFT SIGNAL ALL THE LIGHTS ON THE DASHBOARD STARTS FLASHING ON AND OFF. THE VEHICLE WAS IN MOTION BUT THIS HAPPENS EVEN WHEN IT IS IN PARK. I TESTED IT IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083199April 4, 2018
FUEL/PROPULSION SYSTEM
TAKATA RECALL MY VAN HAS LEFT US IN THE MIDDLE OF THE ROAD MULTIPLE TIMES AT LEAST 4. WHEN EVER IT GETS TO A QUARTER TANK OF GAS WE GET WORRIED. IT SAYS WE STILL HAVE FUEL BUT IN FACT IS EMPTY. I SAW ONLINE THAT OUR VAN YEAR HAS A RECALL BUT THIS WEBSITE SHOWS THERE IS NOTHING FOR OUR VAN. IT WORRIES US BECAUSE WE HAVE OUR KIDS IN THE VEHICLE NORMALLY AND THE LAST THING WE NEED IS FOR SOMEONE TO HIT US BECAUSE WE RAN OUT OF GAS. WE HAVE BEEN AT STOP LIGHTS AND IT JUST DIES. WE HAVE BEEN IN MOTION AND IT JUST DIES. MY WIFE WORKED NIGHT SHIFT AND 3 AM SHE WAS TRYING TO COME HOME AND IT WAS NO FUEL IN IT. I PUT THE LAST DATE IT HAPPENED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082457April 2, 2018
UNKNOWN OR OTHER
RECALL WHEN YOU ARE STEPPING ON THE GAS TRYING TO TAKE OFF WITH THE VEHICLE IT WILL LOOSE POWER AND YOU NEED TO LET OFF THE GAS AND TRY AGAIN. WHEN TRYING TO GO AGAIN IT WILL HITCH THEN YOUR NEED TO GIVE IT MORE GAS. DOES IT EVERY TIME YOU STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082566April 2, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082377April 1, 2018
ENGINE, UNKNOWN OR OTHER
THE VAN STARTED SMOKING AND BLEW UP 3 TIMES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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