Nissan Quest Complaints

2,121 consumer complaints on file.

#11244870August 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244011August 14, 2019
WHEELS
I PURCHASED 2015 NISSAN QUEST ON JULY 3, 2019. AFTER I BROUGHT IT HOME, NOTICED IT HAD A NIL IN FRONT PASSENGER TIRE. WENT BACK TO DEALERSHIP ON JULY 3, AND ADV THE SALES REP STEVE PUSATERI. HE STATED THAT IT WOULD BE FIXED. ALSO ADVISED THAT THERE IS POOR ACCELERATION. JULY 6 2019, HAD AN APPT AND NOTHING WAS FOUND WITH ACCELERATION, THE TIRE WAS FIXED. ON JULY 11, 2019, MY WIFE WAS ON A ROAD TRIP, AND TEXT STEVE TO ADVISE THAT THE VAN IS SHAKING AND THERES A MAINTENANCE ISSUE. ON AUGUST 7TH, MY WIFE TOOK THE VAN TO DUNN TIRE. THAT IS WHERE THEY ADVISED HER THAT THE TIRES ARE T AND V RATING TIRES, AND THEY SHOULD NEVER BE COMBINED AND THAT IS DANGEROUS. DUNN TIRE BROUGHT TO MY ATTENTION THAT THE TIRE DEPTH WAS AT 3-32. TOOK VAN BACK TO DEALER ON THURSDAY AUGUST 8, TO CHECK OUT THE SHAKING, THEY ADVISED THAT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT CAUSES THE SHAKING. AT THAT TIME, WE BROUGHT TO THEIR ATTENTION ABOUT THE MIXTURE OF TIRES ON VAN. AND WE ALSO ADV THAT THE REAR TIRE WAS CRACKED, AND LEAKING AIR PER DUNN TIRE. WHEN WE PURCHASED THE VAN, THE DEALERSHIP ADVISED US THAT THE VAN WAS CERTIFIED AND HAD A DETAILED INSPECTION. ON THE CERTIFIED PRE OWNED INSPECTION CHECKLIST IT READS AS FOLLOWS. THE TREAD DEPTH WAS AT 5-32. HOW COULD MIKE BARNEY NISSAN CERTIFY THE VEHICLE, WITH A COMBINATION OF DIFFERENT TIRES ON THE VAN? THIS WAS A DANGER TO MY WIFE AND 3 CHILDREN, WHILE THEY WERE TRAVELING ON THE HIGHWAY.. WHEN WE PICKED UP THE VAN ON AUGUST 13, THE CAN HAD 4 BRAND NEW TIRES. AFTER LEAVING THAT NIGHT, THE VAN CONTINUES TO SHAKE. MY WIFE LEFT A MESSAGE FOR SERVICE REP AUGUST 14, AND SHE HAS YET TO RETURN THE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243362August 12, 2019
SEAT BELTS
TAKATA RECALL. WORRIED THAT SEAT BELTS WILL EXPLODE WHEN FAMILY IS TRAVELING IN VAN. NO WAY SEAT BELTS CAN TELL US THEY WILL EXPLODE IN 1 WEEK OR EXPLODE NOW! WHY CAN'T YOU REPLACE ALL OF THE SEAT BELTS BEFORE SOMEONE ELSE IS HURT OR KILLED? I AM THINKING SERIOUSLY ABOUT REPLACING SOON IF SEAT BELTS AREN'T REPLACED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233856July 22, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
ON CITY STREETS, THE CAR ACCELERATES WHEN I PRESS THE BRAKE PEDAL. THE RPM INCREASES AND I AM CERTAIN THAT I WAS NOT PRESSING THE GAS PEDAL. UNIVERSAL ATTACHED A BLACK BOX TO THE CAR BUT HAS REFUSED TO SHARE THE DATA. THE LATEST SERVICE WAS DONE RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233350July 19, 2019
SEATS
HELLO, MY NAME IS [XXX] . I BOUGHT A NISSAN QUEST 2012, AND I'VE HAD IT FOR ABOUT 2 OR 3 YEARS. WHEN I BOUGHT IT, THE SEATS WERE GOOD. OVERTIME, THE SEATS HAVE BECOME WORN OUT. THE HANDLE TO REST YOUR HAND HAS A RIP IN HALF. THE SEAT (DRIVER'S) IS ALSO BEING WORN. I'M NOT SURE IF THE LEATHER IS BAD QUALITY BECAUSE IT'S ONLY BEEN ABOUT 7 YEARS OF USE AND THE LEATHER IS BEING WORN OUT. ADDITIONALLY, THE BACK SEATS ARE IN GOOD CONDITION UNLIKE THE PASSENGER SEAT, WHICH IS BEGINNING TO MIRROR WHAT THE DRIVER'S LOOKS LIKE. I ONLY MENTION THIS BECAUSE I OWN OTHER CARS THAT ARE OLDER, AND I'VE HAD FOR A WHILE AND THE LEATHER ISN'T A PROBLEM. I WANTED TO KNOW IF THIS WAS A RECALL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231404July 12, 2019
UNKNOWN OR OTHER
THE CAR WAS PARKED. THE POWER SLIDING DOOR CLOSED ALL THE WAY ON MY CHILD'S HAND. THERE IS SUPPOSE TO BE A SAFETY MECHANISM THAT KEEPS THE DOOR FROM CLOSING ALL THE WAY. IT DID NOT WORK AND I HAD TO HIT THE BUTTON ON THE DOOR FOR IT TO OPEN AND RELEASE HIS HAND.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11228428June 29, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'VE NOTICED THAT IN 2016 AT ABOUT THE TIME I PURCHASED MY VAN IT HAD A JERKING WHENEVER YOU ACCELERATE AFTER COMING TO A COMPLETE STOP OR EVEN TO JUST ACCELERATE I TOOK IT BACK TO THE PLACE I GOT IT THEY TEST DRIVE THE VAN WHILE I SAT IN IT WITH THEM BUT EVEN THEN HE STATED HE DIDN'T FEEL ANYTHING SO I TOOK IT TO A FIRESTONE SHOP EXPLAINED IT TO THEM WHERE HE TOOK IT FOR A TEST DRIVE AND HE SAW AND FELT WHAT I WAS FEELING AND HE GAVE ME THE INFORMATION TO WHAT THE WAS PROBLEM I TOOK IT BACK TO THE PLACE I PURCHASE THE CAR THEY STATED YES IT WAS THE PROBLEM THEY CHANGED IT BUT I DON'T UNDERSTAND WHY I'M STILL HAVING THE PROBLEM AND DRIVE IT FEELS LIKE THE ENGINE IS ABOUT TO DROP OUT THE HOOD OR THE TRANSMISSION I HAVE THIS ISSUE AND IT'S BECOMING ANNOYING WHILE DRIVING. I'M PAYING FOR THIS VEHICLE AND I NEED TO GET THE PROBLEM SOLVED. SOMETIMES I HAVE TO TAKE MY FOOT OFF THE GAS PEDDLE AND ALLOW THE VEHICLE TO STOP JERKING AND BUCKING BEFORE I REPLACE MY FOOT TO ACCELERATE WHICH THEN I HAVE TO APPLY LOTS OF GAS JUST SO IT DON'T START JERKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223128June 28, 2019
STRUCTURE:BODY, SUSPENSION, WHEELS
SUBFRAME ROTTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221509June 20, 2019
ELECTRICAL SYSTEM
THE GAS GAUGE MUST BE FAULTY. IF I FILL UP MAY MOVE OR NOT. USUALLY SHOWS EMPTY. THE VAN MAY BE MOVING OR SITTING STILL . I CALLED NISSAN DEALERSHIP AND WAS VIN WAS INCLUDED IN THE RECALL. I CAN'T UNDERSTAND WHY BECAUSE HAS THE SAME ISSUE AS THE 68,000 VANS THAT WERE REPAIRED. I THINK THE PART IS CALLED SENDER UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217108May 31, 2019
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2014 NISSAN QUEST. WHILE PULLING INTO THE DRIVEWAY AT HIS RESIDENCE, THE FRONT PASSENGER SIDE LOWER CONTROL ARM FRACTURED AND PUNCTURED. THE FAILURE DAMAGED THE FRONT PASSENGER SIDE WHEEL AND FENDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. HORNE DODGE CHRYSLER JEEP NISSAN (LOCATED AT 2046 US-60, GLOBE, AZ 85501, (928) 615-5600) WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.*BF UPDATE: THE CONTACT GOT IN TOUCH WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE AFORMENTIONED ISSUE. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216922May 30, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE THE ENGINE WAS ON AND THE CAR IN DRIVE, BUT STOPPED WITH MY FOOT ON THE BRAKE, THE ENGINE UNEXPECTEDLY REVVED UP TO ABOUT 6000 RPM. THE FIRST TIME WAS ABOUT 2 MONTHS AGO, IN A PARKING LOT. I THOUGHT PERHAPS I HAD INADVERTENTLY PRESSED THE ACCELERATOR WHILE MY FOOT WAS ON THE BRAKE. TWO DAYS AGO IT HAPPENED AGAIN. THIS TIME I HAD DRIVEN ABOUT HALF A MILE, STOPPED THE CAR FOR A COUPLE OF MINUTES, AND WHEN I STARTED AGAIN THE ENGINE RACED ONCE IT WAS PUT IN GEAR. I HAD TO TURN IT OFF AND THEN ON 3 TIMES FOR IT TO COME BACK TO NORMAL. YESTERDAY I DROVE ABOUT ONE MILE TO A TRAFFIC LIGHT, AND WHILE I WAS STOPPED WAITING FOR THE LIGHT TO CHANGE THE CAR STARTED TO REV HIGH AND MOVE INTO THE INTERSECTION UNTIL I MOVED IT OUT OF DRIVE. I HAD TO SHUT OFF AND RESTART FOR IT TO RETURN TO NORMAL. ABOUT 15 OR 20 MORE MILES OF DRIVING AND A HALF DOZEN STOPS, IT HAPPENED AGAIN WHILE I WAS LEAVING A PARKING SPACE. WHEN I GOT HOME I CONNECTED MY CODE READER, THERE WERE NO CODES. IT IS NOW AT MY MECHANIC, BUT THE PROBLEM HAS NOT HAPPENED FOR THEM YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206929May 10, 2019
POWER TRAIN
WE PURCHASED OUR 2013 NISSAN QUEST MINIVAN SIX YEARS AGO, AND THE CVT TRANSMISSION FAILED WHILE DRIVING HOME FROM CHURCH ON SUNDAY, MAY 5TH. AFTER GETTING GAS, I TRIED TO ACCELERATE AND THE ENTIRE FRONT STARTED VIBRATING AND VERY MINIMAL ACCELERATION ABILITY, 0-10MPH. I WENT FROM PARKING LOT ONTO CITY STREETS BARELY ABLE TO MOVE FORWARD/ACCELERATE. ONCE I WAS ON BIGGER STREET, SPEED LIMIT OF 40MPH, I STILL COULDN'TT ACCELERATE OVER 5-10MPH. PARKED IN THE DRIVEWAY;LATER IN AFTERNOON, INDEPENDENT MECHANIC CAME TO OUR HOUSE TO TEST CONTROL PANEL WITH CODE READER, HE CONFIRMED IT WAS THE TRANS. WE TEST DROVE TO DETERMINE IF WE COULD DRIVE 20-30 MINUTES TO NISSAN DEALER, BUT WE BARELY GOT A HALF A BLOCK FROM OUR HOUSE BEFORE WE LOST TOTAL ACCELERATION - COULD NOT MOVE FORWARD AT ALL. WE SHUT THE VAN OFF, RESTARTED IT WHICH ALLOWED US TO GO 5MPH & GET HOME. THE CVT TRANSMISSION NEEDS TO BE REPLACED IN ALL NISSAN MODELS. 6 YEAR OLD VAN, STILL OWE 10 CAR PAYMENTS W/LIMITED WARRANTY VALID UNTIL APRIL 2020, HOWEVER WE HAVE 118,000 MILES,SURPASSING 100K LIMIT. WE'VE READ ONLINE 1KS OF CONSUMER COMPLAINTS ON CVT TRANS FAILURE,SENTRA, ROGUE, MURANO, ALTIMA, QUEST. NISSAN REFUSES TO RECALL FOR CVT TRANS REPLACEMENT BECAUSE IT IS NOT DEEMED A SAFETY ISSUE. BEING UNABLE TO ACCELERATE ABOVE 10MPH IN HEAVY TRAFFIC WITH OUR KIDS IN THE VEHICLE IS A SAFETY ISSUE. NISSAN US CUST SERVICE REP GAVE US THE RUN AROUND: TOW VAN TO DEALER FOR NISSAN TEST THEN THE CASE WOULD BE REVIEWED (SHELL OUT $300) HOWEVER THERE IS NO GUARANTEE OF REPLACEMENT OF CVT TRANSMISSION BY NISSAN. I AM A TEACHER, THIS MINIVAN IS MY TRANSPORTATION TO/FROM SCHOOL. MY HUSBAND WORKS PART-TIME AS WAREHOUSE LABORER, SO WE CANNOT AFFORD TO REPLACE THE CVT TRANS FOR $5000. NISSAN CORPORATE NEEDS TO ADDRESS THIS SAFETY ISSUE INVOLVING THE CVT TRANS & REPLACE ALL CVTS & DEVELOP NEW TRANS. LIVES ARE AT STAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204735April 30, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A UTILITY VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNINJURED AND DROVE HERSELF TO THE HOSPITAL FOR EXAMINATION. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197266April 18, 2019
FUEL/PROPULSION SYSTEM
SE ME PRENDI UNA. SEAL EN LA PANTALLA. LO LLEVE MECNICO. U ME APARECE EL CODIGO PO101 Y AL LEERLO DICE. PROBLEMAS. DE LA CONDUCION GASOLINA AL MOTOR. MALO EL FLUJO GASOLINA TENGO TEMOR. PUES. ANDO CON 3 NIAS. QUE SE. VAYA. A PARAR MI CARRO Y UN ACCIDENTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195710April 11, 2019
SERVICE BRAKES
THE CAR ACCELERATES WHEN I PRESS ON THE BRAKE. I HAVE COMPLAINED TO THE DEALER ABOUT THIS IS OCTOBER 2018 AND TODAY APRIL 2019. THIS IS A PRE-ACCIDENT COMPLAINT. WHEN I DRIVE IN STOP AND GO TRAFFIC IT FEELS LIKE THE ABS BRAKE MOTOR IS TRYING TO MAKE THE CAR GO FASTER INSTEAD OF STOPPING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193602April 3, 2019
ELECTRICAL SYSTEM, ENGINE
SITTING IN A DRIVE THROUGH BREAK ON IN DRIVE CAR REVS UP TO ABOUT 70MPHS. I PUT IN PARK AS ITS MOVONG FORWARD TO NEARLY MISS A CAR INFRONT OF ME AND I TURN THE CAR OFF. NOW BREAK COMPRESS TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187317March 17, 2019
UNKNOWN OR OTHER
LOSS OF POWER WHEN DRIVING. ALSO HAPPENS WHEN STOPPED THEN TRY TO GO. RUMBLES LIKE WHEELS CANT CATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186651March 13, 2019
ENGINE, VEHICLE SPEED CONTROL
CADENA DEL TIENPO ASE RUIDO FUERTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183603March 2, 2019
AIR BAGS, ENGINE, POWER TRAIN
AFTER PURCHASING THIS VEHICLE AND DRIVING HOME THE CHECK ENGINE LIGHT CAME ON THE VEHICLE ENGINE REVED UP BUT DIDN'T MOVE THEN IT CONTINUED TO DRIVE EVERY NOW AND THEN IT DID THIS . NO HORN NO AIR BAGS SUSPENSION THEN FELT FUNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183398March 1, 2019
POWER TRAIN
TOOK MY NISSAN IN FOR THE 60000 SERVICES AND FOUND OUT THERE IS A PROBLEM ON THE CVT HAS A CODE P17F1. THE SERVICE TECH EXPLAINED WHAT'S WRONG HOW IS SHAKES AND JUDDER AND I HAVE BEEN FEELING THIS SINCE 45000MILE AND I'M JUST ABOUT 3000 OUT OF WARRANTY AT 63000 MILES AND NISSAN USA DOES NOT WANT TO COVER THE REPAIR. THE CVT JUDDER UPON ACCELERATION 0-40. I WAS ADVISED TO GET THE VALVE BODY REPLACED AND WAS QUOTED $1340.47. I HAVE BEEN A LOYAL NISSAN OWNER FOR YEARS I HAVE NISSAN TITAN 2006 , 1984 NISSAN 300ZX, 2004 INFINITY I35, 2014 NISSAN ALTIMA,AND HAD 2003 NISSAN MAXIMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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