Nissan Quest Complaints

2,121 consumer complaints on file.

#11181320February 20, 2019
FUEL/PROPULSION SYSTEM
MULTIPLE TIMES GOT INTO THE VEHICLE (NO SPECIFIC TIME THIS WOULD OCCUR) AND ATTEMPTED TO START THE VEHICLE. THE VEHICLE WOULD START AS IT WAS IN THE PARK POSITION. WHEN THE VAN WOULD BE PLACED IN REVERSE IT WOULD ENGAGE AND BACKING UP WOULD OCCUR. ONCE THEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD THEN SHUTTER AND THEN STALL OUT. THIS DID OCCUR TWICE WHILE DRIVER WAS PULLING OUT, AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AFTER MULTIPLE ATTEMPTS THE VEHICLE WOULD FINALLY START. AFTER THE FIRST TWO TIMES THIS OCCURRED, WE STARTED DOCUMENTING THE AMOUNT OF FUEL IN THE VEHICLE AND EACH TIME THIS OCCURRED IT WAS ON OR BELOW A QUARTER OF A TANK OF GAS. SINCE KEEPING AT LEAST A 1/2 TANK OF FUEL, THE VEHICLE HAS NOT EXHIBITED THIS BEHAVIOR. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC TO BE LOOKED AT. AFTER ASSESSING THE VEHICLE BASED ON OUR DESCRIPTION, THE MECHANIC STATED THAT THE VEHICLE NEEDS TO BE TAKEN TO A NISSAN DEALER DUE TO BEING A TSB OUT ON THIS YEAR AND MODEL OF VEHICLE. PRIOR TO THIS ISSUE, THE VEHICLE WOULD SHUTTER AFTER BEING STOPPED IN DRIVE (STOP SIGN, PULLING OUT MOVING FORWARD, OR ACCELERATING UP A HILL). TESTING WAS DONE, AND CODE P0500 WAS LISTED. WE HAD THE MASS AIR FLOW SENSOR CHANGED, NEW BATTERY, AND UP /LOWER MANIFOLD GASKETS CHANGED, IN ATTEMPT TO FIX THIS ISSUE. AFTER EACH OF THESE SERVICES WERE DONE, THE VEHICLE DID RUN SOMEWHAT BETTER, BUT STILL OCCURS OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180477February 16, 2019
AIR BAGS
TAKATA RECALL ON 11/ 23/20015 MY AIR BAG MODUEL WAS REPLACED DO TO A DEFECT SOMETHING LOOSE AND RATTLING IN THE STERRING WHELL AIRBAG MODULE CLIP/SPRING CAME OFF NEEDED REPLACEMENT I WAS TOLD MY WARRANANTY WAS EXPIRED BY ONE MONTH SO IT COST ME $821.79 TO HAVE IT REPLACED IF THIS WAS A SAFTY ISSUE I SHOULD HAVE NOT BEEN CHARGE TO REPLACE THE AIR BAG MODULE IF THERE ARE RECALLS PERTAINING TO THE TAKATA RECALL EVEN IF WAS BACK IN 2015 I HAD IT REPLACED DUE TO A SAFTY ISSUE I DIDNT WANT THE AIR BAG TO DEPLOY AND A PIECE OF CLIP OR SPRING TO COME OUT IF NIT WAS DEPLOYED DUE TO A ACCIDENT IBELIEVE I SHOULD BE REIMBURSED FOR MY EXPENCE OF $821.79 IF THIS WAS A MANUFACTURE DEFECT AND JUST NOW THERE IS A RECALL THANK GOD I DIDNT GET INTO A ACCIDENT AND HAVE THE AIRBAG DEPLOYED BEFORE I HAD IT REPLACED I MIGHT OF BEEN KILLED OR SERIOS LY INJURED AS I SEE HAS HAPPENED TO OTHER VEHICLE OWNERS WHO HAD THE TAKATA AIRBAG RECALL ALL I WANT IS TO BE RECONIZED THAT I HAD A DEFECTED AIR BAG AND GET REIMBURSED BY THE SO CALLED MANUFACTURE TAKATA AIRBAG I WOULD BE MORE THAN WILLING TO EMAIL OR FAX MY INVOICE OVER OF THE REPLACEMENT OF THE AIRBAG MODUEL THANK YOU AND I LOOK FORWARD TO BE HEARING FROM YOU PERTAINING TO THIS TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175748February 8, 2019
AIR BAGS
THE LIGHT ON MY DASHBOARD, INDICATING AIR BAG PROBLEM, IS ON. IS MY VAN UNDER RECALL?FOR AIR BAG PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173844February 3, 2019
STEERING
STEERING LOCKS UP AT LOW/HIGH SPEEDS. RACK AND PINION COMES APART INTERNALLY. CAN CAUSE ACCIDENT/DEATH. FIRST STEERING WILL BE SLOW IN COLD WEATHER MAKING NOISE SECOND METAL SHOWS UP IN POWER STEERING RESIVORE THIRD A DRAGGING POPPING NOISE FROM STEERING FORTH FAILURE STEERING SYSTEM. COULD BREAK LEAVING TIRES TO SEPARATE IN THE V PATTERN OR LOCK UP CAUSING LOSS OF STEERING. THIS VEHICLE LOCKED UP UNEXPECTEDLY ON A SIDE STREET AT LOW SPEEDS. WHILE TURNING RIGHT. ABLE TO FREE UP TO AVOID GOING THROUGH A GARD RAIL (WITH A 60FT DROP OFF) ONLY TO HAVE LOCK UP AGAIN WHILE CORRECTING THE SUDDEN JAR AND GETTING OUT OF ONCOMING TRAFFIC. TO END UP IN A BUSINESS PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166371January 10, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR WON'T OPEN, IF IN A EMERGENCY CASE HOW CAN THE DRIVER GET OUT OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163697December 27, 2018
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK GAUGE INDICATED THAT THE TANK WAS EMPTY. THE CONTACT STATED THAT TWO HOURS AFTER FILLING UP THE FUEL TANK, THE TANK WOULD BE EMPTY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160935December 12, 2018
STRUCTURE:BODY
I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155616December 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED FOR A MINUTE AND WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE FOUND. THE CONTACT CALLED FERMAN NISSAN AT (913) 933-6641 (LOCATED AT 11001 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153187November 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FUEL GUAGE DOESN'T SHOW AMOUNT OF GAS IN TANK. I PUT GAS OFTEN AS POSSIBLE EVEN THOUGH AT TIMES IT DOESN'T NEEDS MUCH. THE ODOMETER FUNCTION ON AND ONE DOESN'T KNOW WHAT MILEAGE ON VEHICLE. . ENGINE LIGHT COMES ON EVEN WHEN ALL CHECK SHOWS VEHICLE SERVICE IS OK CAUSED FROM COMPUTER MALFUNCTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144512October 31, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TOWED AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE CONTACT CALLED PASSPORT NISSAN OF MARLOW HEIGHTS DEALER ((301) 423-8400, 5500 AUTH WAY, MARLOW HEIGHTS, MD 20746) AND WAS INFORMED, THE VIN WAS NOT PART OF A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT PART OF A RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144528October 31, 2018
UNKNOWN OR OTHER
TIMINIG CHAIN IS VERY LOUD AND NEEDS TO REPLACED AT ONLY 141K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142545October 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE WHILE DRIVING. THE CONTACT WAS UNAWARE OF A FUEL LEAK UNDER THE VEHICLE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142104October 23, 2018
FUEL/PROPULSION SYSTEM
THE FUEL METER DON'T SHOW THE FUEL MEASUREMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140847October 17, 2018
ELECTRICAL SYSTEM
WHILE VAN WAS PARKED, TURNED OFF, AND NO KEY IN IGNITION, THE LIGHTS STARTED FLASHING AND WIPERS STARTED GOING. STARTED TO SMOKE. A WITNESS CALLED FIRE DEPARTMENT AND IT WAS IN FLAMES BEFORE THEY GOT THERE. APPARENTLY ELECTRICAL SYSTEM MALFUNCTIONED AND CAUGHT FIRE. WE WERE INSIDE A MALL WHEN THIS HAPPENED. FIRE DEPARTMENT CALLED US AND FIRE WAS OUT BEFORE WE GOT TO VEHICLE. VAN IS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140390October 15, 2018
STEERING
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE CONTACT HAD TO USE EXTRA STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT MENTIONED THAT THERE WAS A LEAK FROM THE POWER STEERING SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133538October 5, 2018
POWER TRAIN
DOESN'T WANT TO SPEED WHEN ACCELERATE, SPECIALLY ON A HILL. NO ELECTRICAL PROBLEMS DETECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132904October 2, 2018
UNKNOWN OR OTHER
WE HAVE HAD TO REPLACE OUR BATTERY SEVERAL TIMES SINCE PURCHASING OUR VEHICLE. IN 2018 ALONE WE PURCHASED 3 BATTERIES THEN THE FINAL STRAW IS THAT THERE IS AN "H" SLIT IN THE DASH YET THE CAR HAS NEVER BEEN IN ANY ACCIDENTS. WHICH DURING OUR FINANCING TIME PERIOD WAS NEVER A CONCERNED TO THE DEALER. NOW THAT THE CAR IS PAID OFF, THESE 2 SPECIFIC HABITUAL PROBLEMS HAVE SIGNIFICANTLY AFFECTED THE PRICE OF OUR VEHICLE. UPON RESEARCHING THE VEHICLE IT SEEMS OUR VAN MAY BE PART OF THE SOFTWARE RECALL BUT I AM ALSO THINKING THAT THE CRANKSHAFT MAY BE A HUGE FACTOR ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132678October 1, 2018
STRUCTURE:BODY
THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE VEHICLE TO TURN OFF COMPLETELY (WHILE DRIVING) THAT COMPLETELY JAMS THE STEERING WHEEL AND BRAKE FAILURE. THE VEHICLE COULD ONLY BE BROUGHT TO STOP BY APPLYING PARKING BRAKE). I DON'T TRUST NISSAN TO TAKE ANY ACTION UNLESS THEY ARE FORCED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131856September 27, 2018
POWER TRAIN
88,000 MILES ON MY MINIVAN. THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) SLIPS REPEATEDLY. CAR LOOSES POWER AND WILL NOT ACCELERATE FOR 10-60 SECONDS FREQUENTLY. CVT JERKS AT TAKEOFF MOST OF THE TIME. I TRIED CROSSING A BUSY HIGHWAY AND I WENT HALFWAY ACROSS THEN THE VAN STOPPED MOVING FORWARD. LUCKILY THERE WERE NO OTHER VEHICLES IN THE LANE IT STOPPED IN. IT TOOK ABOUT 2 MINUTES BEFORE IT WOULD MOVE FORWARD AGAIN. THIS IS A DANGEROUS VEHICLE TO DRIVE OR RIDE IN BECAUSE YOU CAN'T TRUST THE TRANSMISSION TO WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124465September 5, 2018
AIR BAGS, SEATS
THE PRESSURE SENSOR IN THE FRONT PASSENGER SEAT HAS FAILED. THE SEAT BELT WARNING IS ALWAYS ILLUMINATED WHEN NO PASSENGER IS IN THE SEAT AND THE AIRBAG DISABLE LIGHT NEVER TURNS OFF EVEN WITH A FULL-SIZE ADULT. THIS SEEMS TO BE A COMMON ISSUE IN NISSANS, INCLUDING A RECALL ON 2013-2016 MODEL YEARS OF OTHER MODELS BUT NEVER THE QUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest