Nissan Quest Complaints

2,121 consumer complaints on file.

#11031563October 3, 2017
UNKNOWN OR OTHER
ON 8/7/17 MY WIFE WAS HIT IN THE LEFT SIDE OF HER EYE/HEAD AREA BY THE PASSENGER SIDE SLIDING DOOR WHILE SHE WAS TRYING TO GET OUR 2 YEAR OLD SON OUT OF THE CAR. OUR CAR WAS PARKED IN OUR DRIVEWAY. SHE WENT INSIDE OUR HOME TO GET A BAG FOR A BEACH DAY WITH OUR 5 CHILDREN, BUT AFTER A FEW MINUTES, SHE DIDN'T COME BACK TO THE CAR. I WENT INSIDE WITH OUR CHILDREN TO FIND OUT WHAT SHE WAS DOING, AND I FOUND HER ON THE FLOOR, HEAD DOWN, WITH A POOL OF BLOOD BEHIND HER HEAD, AND SHE WAS UNCONSCIOUS. I CALLED 911 AND MY SON BEGAN CPR, AS SHE HAD FOAM COMING FROM HER MOUTH. MY SON AFTER NUMEROUS CONTINUOUS PUMPS TO HER CHEST, AROUND 5 MINUTES, SHE FINALLY TOOK A BREATH. WHEN THE PARAMEDICS ARRIVED, THEY TOOK MY WIFE TO THE HOSPITAL WHERE SHE CONTINUED TO HAVE A VERY HARD TIME BREATHING AND UPON ARRIVAL TO THE HOSPITAL, SHE WAS INTUBATED WITH A VENTILATOR TO HELP HER BREATH. TESTS REVEALED SHE HAD A BRAIN HEMORRHAGE AND SEVERAL LACERATIONS TO HER HEAD. SHE WAS KEPT IN THE HOSPITAL FOR 11 DAYS, AND WAS DISCHARGED HOME TO BED REST AND GRADUAL WALKING WITH THE HELP OF A PHYSICAL THERAPIST, NURSE AND OCCUPATIONAL THERAPIST. WE HAVE 5 CHILDREN, ALL OF WHOM CAN BE HIT BY THE SLIDING DOOR IF THE ELECTRICAL BUTTON IS PUSHED ON. WE NOW LEAVE THAT BUTTON OFF, AS WE FEAR THEY WILL ALSO GET HIT BY THE DOOR, AS THE SENSOR DOES NOT WORK IF SOMETHING OR SOMEONE IS IN THE DOOR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11030796October 2, 2017
UNKNOWN OR OTHER
TAKATA RECALL.... TRANSMISSION IS JERKING UNCONTROLLABLY. WHEN IT SNAPS INTO PLACE IT FEELS LIKE YOU'VE BEEN HIT BY ANOTHER CAR. THIS HAS BEEN GOING ON FOR 2 MONTHS. THIS HAPPENS WHEN SHIFTING INTO ANOTHER GEAR OR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030410September 28, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON DIFFERENT OCCASIONS, WHEN ATTEMPTING TO DRIVE FROM 0MPH, THE VEHICLE WILL NOT ACCELERATE. I HAVE TO TURN IT OFF THEN TURN IT BACK ON THEN USUALLY IT WILL WORK. ALSO SOMETIMES IT WON'T START IT TURNS OVER STRONG BUT WILL NOT CRANK. I'LL WAIT SEVERAL MINUTES OR SO THEN ATTEMPTED AGAIN THEN IT WILL CRANK AND DRIVE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025032September 22, 2017
ELECTRICAL SYSTEM
AT VARIOUS SPEEDS THE CAR WILL DIE AND LIGHTS FLASH AND I HAVE TO PULL OVER AND TRY AND START THE CAR. IT WILL RESTART BUT THIS HAPPENS INTERMITTENTLY AND AT VARIOUS TIMES AND SPEEDS. THEY TOLD US THIS HAPPENS ON A LOT OF THESE MODELS AND IT IS THE ECM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023799September 16, 2017
ELECTRICAL SYSTEM
THE VEHICLE MAIN COMPUTER IS DIRECTLY UNDER THE DRIVER WINDSHIELD. IT RUSTED OUT AND FAILED. BECAUSE IT WAS TOTALLY UNPROTECTED AND SUBJECT TO RAIN,SNOW EXCESSIVE HEAT, I HAD TO HAVE IT REPLACED TO THE COST OF $1,000. COMPLETELY PREVENTABLE. I DEMAND A REFUND AND A RECALL NOTICE ISSUED. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021823September 6, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019586August 25, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING ON A DECLINE. ONCE THE CONTACT REACHED THE BOTTOM OF THE DECLINE, SHE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015551August 15, 2017
POWER TRAIN
VAN HAS HAD ISSUES SLIPPING ON HILLS AFTER STOP WITH GEARS GRINDING AND JERKING. BROUGHT IN TO DEALERSHIP AND THEY COULD NOT REPLICATE. I MENTIONED I THOUGHT IT MIGHT BE TRANSMISSION AND HOW WE CAN DO PREVENTIVE MAINTENANCE. THEY RECOMMENDED FLUSHING TRANSMISSION FLUID FOR $125 WHICH I DID. LESS THAN MONTH LATER, SLIPPING STILL OCCURRED ON HILLS AFTER STOPS. ON WAY HOME THIS PAST SATURDAY, I WAS GOING ABOUT 30-40 MPH WHEN THERE WAS A STOP LIGHT ON A SLIGHT INCLINE. I SLOWED DOWN TO ABOUT 5-10MPH WHEN THE LIGHT TURNED GREEN. I THEN PRESSED THE ACCELERATOR PEDAL AND THE GEAR GRINDED AND I HAD NO POWER. AS I PRESSED THE GAS NO POWER WAS COMING TO VAN AND I HAD TO PULL OVER. I HAD TO TURN OFF THE VEHICLE AND WAIT A MINUTE OR SO AND AFTER STARTING THE CAR, THE VEHICLE SEEMED NORMAL AGAIN. I NOTICED THE CHECK ENGINE LIGHT ALSO WAS NOW ON. BROUGHT THE VAN IN TO DEALERSHIP AND AFTER DOING A DRIVE TEST AND REPLICATING ON A HILL, THEY CONFIRMED THE SLIPPING. THEY ALSO DID A DIAGNOSTIC AND CONFIRMED TRANSMISSION NEEDED TO BE REPLACED TO TUNE OF $4100. LOOKING UP THIS CASE THERE APPEARS TO BE NUMEROUS PROBLEMS WITH NISSAN CVT TRANSMISSIONS. NISSAN ALSO PROVIDED AN EXTENDED WARRANTY FOR PRIOR VAN MODELS FROM 2003-2010 TO 100K MILES. MY VEHICLE IS A 2012 NISSAN QUEST WITH 81K MILES. WITH ALL THE NISSANS HAVING CVT TRANSMISSION ISSUES, IT APPEARS THERE IS A PERVASIVE ISSUE THAT NEEDS TO BE ADDRESSED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014723August 11, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHEN THE FUEL TANK REACHED A QUARTER TANK AND THE VEHICLE WAS IN A DECLINE, THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED TO THE BOTTOM OF THE DECLINE FROM WHERE THE CONTACT PROCEEDED TO PURCHASE FUEL AND FILLED THE TANK ABOVE A QUARTER OF THE TANK. THE DEALER WAS CONTACTED (COUGHLIN AUTOMOTIVE IN NEWARK, OHIO) WHERE IT WAS DIAGNOSED THAT ONE OF THE FUEL SENSORS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011623July 31, 2017
WHEELS
VEHICLE WHEEL/TIRE SENSORS ARE FAULTY. IT KEEPS GIVING ME WARNING SIGNAL TO CHECK TIRE PRESSURE. I TOOK MY VEHICLE TO DEALERSHIP TO FIX IT AND IT WAS FINE FOR 2 WEEKS AND THIS WEEK ITS AGAIN GIVING SAME CHECK TIRE PRESSURE SIGNAL. I HAVE IT CHECKS WITH DEALERSHIP ONCE AND WITH LES SCHWAB TWICE. IN ONE MONTH PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011176July 27, 2017
POWER TRAIN
CVT TRANSMISSION GAVE OUT AT 64K MILES POWER TRAIN WARRANTY ONLY GOOD THRU 5/YEAR 69K MILES DEALER REFUSING TO FIX/PAY FOR REPAIR EVEN THOUGH THERE ARE SEVERAL INSTANCES WHEEE THEY HAVE EXTENDED THE WARRANTY TO 10/YEAR 139K MILES ENGINE LIGHT STARTED TO FLICKER AT ABOUT 57K MILES BUT STAY ON NO PERFORMANCE ISSUES NOTED AT THE TIME LENGIBEVWARNING LIGHT WOULD GO OFF SO COULD NOT GET A CODE STARTED TO NOTICE NO EXCELERATION WHEN GAS PEDDLE WAS PRESS FINALLY ENGINE LIGHT STATED ON AND GOT A P1778 CODE AND TOOK INTO THE DEALER WITH ABOVE RESULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006031July 17, 2017
POWER TRAIN
JERKING MOTION: SUDDEN TWITCHING AND OSCILLATING MOTION OF ACCELERATION AND DECELERATION. AFTER DRIVING NORMALLY FOR ABOUT 10~30 MINTS, IT HAPPENS AT ABOUT 2000 RPM ~ 2500 RMP ON UPHILL (WITH ACCELERATOR GENTRY PRESSED DOWN). IT STOPES WHEN I RELEASE THE ACCELERATOR, WHEN THE ENGINE COMES DOWN TO BELOW 2000 RPM. HTTPS://YOUTU.BE/7VCLGUAUMOE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004701July 12, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I JUST PAID MY VAN OFF WHEN I STARTED HAVING ENGINE ISSUES.AT 120,000 CODES READ P1701 TCM WIRING , P0746 PRESSURE CONTROL SOLENOID , P1778 STEP MOTOR , P0868 PRESSURE CONTROL MODULE .IS IT THE TRANSMISSION THE MECHANIC DOESNT WANT TO TOUCH IT JUST WANTS TO CHANGE THE TRANNY . I CAN NOT AFFORD THIS. I AM SINGLE MOM IS THERE NOT SOMEONE THAT CAN REBUILD THEM PROPERLY ???? I BOUGHT A NISSAN BECAUSE I THOUGHT IT WOULD LAST LONGER. I HAVE NOT DRIVEN THE VAN IN 6 MONTHS ITS A TOTAL LOSS IF I SPEND THE MONEY AND IT HAPPENS AGAIN THEN I AM PUTTING GOOD MONEY AFTER BAD. IT'S NOT WORTH ANYTHING AS A DOWN PAYMENT IF I HAVE TO TOW IT IN. HAS ANYONE GOT TO THE BOTTOM OF THIS??? HOW I FOUND OUT IS THAT I TURNED ONTO A BUSY STREET PUSHED THE GAS IT WOULDNT GO. THE CAR BEHIND ME HAD TO DRIVE UPON THE CURVE ACCIDENT NARROWLY AVOIDED. THIS SUCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001623June 27, 2017
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001460June 26, 2017
VEHICLE SPEED CONTROL
AFTER DRIVING ON THE HIGHWAY, THE SPEEDOMETER NEEDLE REMAINED AT 50 MPH WHILE THE VEHICLE IS STOPPED. WHEN WE DRIVE, THE NEEDLE MOVES BEGINNING AT THE 50 MPH MARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000354June 21, 2017
POWER TRAIN
TRANSMISSION FAILURE AT 80000 MILES. JERKING ETC. STARTED EARLIER AROUND 75000 MILES. RIDICULOUS. PLEASE ALERT ME TO ANY CLASS ACTION SUITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991207May 23, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY DEFECT AND WOULD NOT BE COVERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983773May 5, 2017
ENGINE, POWER TRAIN
NOISE, VIBRATION AND SOUNDS INDICATING IMMINENT FAILURE OF ONE OR MORE VALVETRAIN COMPONENTS IN THE VEHICLE'S 3.5L V6 ENGINE. PROBLEM IS KNOWN TO NISSAN; ADDRESSED IN A SERVICE BULLETIN IN 2004. COMPANY FAILED TO REMEDY THE DEFECT, WHICH CONSISTS OF PREMATURE FAILURE OF TIMING CHAIN AND/OR VALVETRAIN COMPONENTS, INCLUDING VARIABLE VALVE TIMING MODULE AND PARTS. THE PROBLEM IS CURRENTLY THE SUBJECT OF CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983613May 4, 2017
ENGINE
TIMING CHAIN PROBLEM. LOUD RATTLING WHEN STATIONARY AND MOVING. VERY EXPENSIVE FIX, $1670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980547April 25, 2017
UNKNOWN OR OTHER
DASH CRACK ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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