Nissan Quest Complaints

2,121 consumer complaints on file.

#11365118October 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL LEVEL AND DISCOVERED THAT THERE WAS NO OIL IN ENGINE. THE CONTACT TOOK THE VEHICLE TO NISSAN WORLD OF RED BANK (NEWMAN SPRINGS RD E, RED BANK, NJ 07701) WHERE THE VEHICLE WAS SERVICED FOR AN UNKNOWN FAILURE AND WAS RETURNED TO THE CONTACT. A YEAR LATER, THE CONTACT STATED THAT THE SAME FAILURE REOCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364342October 14, 2020
POWER TRAIN
AT 119,000 MILES THE VEHICLE EXPERIENCED A COMPLETE TRANSMISSION FAILURE WHILE DRIVING. THE VEHICLE WOULDN'T GET OUT OF 1ST GEAR, MAKING ACCELERATION FROM A DEAD STOP NEARLY IMPOSSIBLE. SEVERAL CALLS TO MY NISSAN DEALERSHIP AND TO NISSAN CORPORATION RESULTED IN "I'M SORRY BUT WE CAN'T DO ANYTHING FOR YOU BUT OFFER A COMPLETE REPLACEMENT OF YOUR TRANSMISSION AT AT COST OVER $5000". THE VEHICLE IS ONLY 19K MILES OUT OF THE EXTENDED WARRANTY THAT I PURCHASED FROM NISSAN, BUT THEY ARE CLAIMING THEY DON'T LOOK AT THAT, THEY LOOK AT THE ORIGINAL MANUFACTURE WARRANTY. NISSAN IS AWARE OF ISSUES WITH THE CVT TRANSMISSION THEY HAVE PUT IN THEIR CARS BUT REFUSE TO FIX THE ISSUES OR WORK WITH CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362629October 4, 2020
UNKNOWN OR OTHER
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361348September 27, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
ACCELERATION FROM A FULL STOP IS UNRELIABLE. THE ISSUE IS MOST PROMINENT WHEN GOING UP A SLIGHT INCLINE AND WILL CONTINUE UNTIL THE VEHICLE IS ABLE TO LEVEL OFF, WHEN ACCELERATION RESUMES TO NORMAL RESPONSE. EVEN ON LEVEL ROAD SURFACES, THE ACCELERATION IS INCONSISTENT ONCE ACCELERATOR IS PRESSED. THIS HAS BEEN A CONSISTENT ISSUE FOR WELL OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360158September 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT THE HORN ACTIVATED INDEPENDENTLY. THE CONTACT USED THE KEYFOB TO DEACTIVATE THE HORN HOWEVER, AFTER APPROXIMATELY 15 MINUTES, THE FAILURE RECURRED. THE CONTACT DISCONNECTED THE BATTERY TERMINALS TO DISABLE THE HORN FUNCTION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVER'S FRONT TIRE EXPERIENCED A BLOWOUT. THE TIRE BLOWOUT CAUSED THE HOOD LATCH CABLE TO DETACH. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR THE REPLACEMENT OF THE TIRE. THE VEHICLE WAS LATER TAKEN TO BAYOU NISSAN (13050 I-10 SERVICE RD, NEW ORLEANS, LA 70128), AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A FEE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354413September 11, 2020
ENGINE
TL* THE CONTACT OWNED A 2012 NISSAN QUEST. THE CONTACT STATED WHILE HIS SON WAS DRIVING AT APPROXIMATELY 65 MPH, AN EXPLOSION WAS HEARD IN THE ENGINE COMPARTMENT AND BLACK SMOKE WAS SEEN COMING FROM THE REAR OF THE VEHICLE. THE DRIVER STOPPED ON THE SIDE OF THE HIGHWAY AND THE FAMILY EXITED SAFELY HOWEVER SMOKE FILLED THE INSIDE OF THE VEHICLE IMMEDIATELY WHEN THE DOORS WERE OPENED. THE CONTACT STATED THAT THE FAMILY MEMBERS NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE AS FLAMES WERE EXITING THE FRONT OF THE VEHICLE. THE SHERIFF ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER HOWEVER WAS UNABLE TO. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED MORE THAN HALF OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS UNAWARE IF A FIRE OR POLICE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED AND WAS AWAITING TO INSPECT THE VEHICLE. THE DEALER TROPHY NISSAN ( 5031 N GALLOWAY AVE, MESQUITE, TX 75150) WAS MADE AWARE OF THE FAILURE HOWEVER, THE OFFERED NO ASSISTANCE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS TRANSFERRED TO ROADSIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *LN*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11353955September 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND STATED HE SAW SMOKE EXITING THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARKED ON THE SIDE OF THE ROAD AND EXITED SAFETY THE VEHICLE WITH HIS FAMILY. THE CONTACT STATED HE SAW FIRE EXITING THE FRONT PASSENGER SIDE WHEEL. THE CONTACT STATED THE POLICE WAS ON THE LOCATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE. THE CONTACT STATED HE WAS UNAWARE IF THERE WAS A POLICE OR FIRE REPORT COMPLETED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVE. THE VEHICLE WAS TOWED TO RECORD SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,632.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350693August 21, 2020
ENGINE
TIMING CHAIN ISSUES . HAD IT REPAIRED A SECOND TIME AND IT SEEMS IT'S STILL HAS PROBLEMS. LAST REPAIR WAS DUE TO BROKEN GUIDE AND AND BROKEN TENSIONERS. AM WORRIED IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342584July 31, 2020
STRUCTURE:BODY
BOTH TRACKS THAT THE SLIDING DOORS SLIDE ON HAVE BROKEN AND THE DOORS WILL FALL OFF IF THE DOORS ARE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341757July 28, 2020
POWER TRAIN
DRIVING DOWN THE FREEWAY, TRANSMISSION GAVE OUT AS WE WERE PULLING INTO THE EXIT. WERE ABLE TO CRUISE TO A READ. CVT COMPLETE FAILURE AT 95,852 MILES. HAVE ALWAYS LOVED NISSAN BUT HAVE HAD TWO MAJOR ISSUES IN THE LAST FEW MONTHS THAT HAVE LEFT A BAD TASTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341764July 28, 2020
POWER TRAIN
CVT TRANSMISSION COMPLETE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341123July 23, 2020
POWER TRAIN
I WAS DRIVING AND UNABLE TO ACCELERATE. THE VEHICLE JUDDERS AT LOW SPEEDS. THERE IS A WINNING SOUND THAT COMES FROM THE ENGINE. I HAVE HAD MULTIPLE SENSORS REPLACED FOR THE CVT BUT NOTHING HAS FIXED THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331421June 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE HESITATED, JERKED, AND FAILED TO PROPERLY SHIFT GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED AN UNKNOWN FAULT CODE PERTAINING TO THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED ROUNTREE MOORE NISSAN (4262 US-90, LAKE CITY, FL 32055, (386) 752-5050) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329498June 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
NISSAN COMMON PROBLEM IS THE BREAK SENSOR SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327861June 8, 2020
STRUCTURE:BODY
WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326768June 1, 2020
POWER TRAIN, UNKNOWN OR OTHER
VEHICLE ACCELERATION DROPS OFF WHEN ACCELERATING FROM A STOP FOR THE PAST COUPLE MONTHS. VEHICLE ACCELERATES NORMALLY AFTER A COUPLE SECONDS OF UNRESPONSIVE ACCELERATION. DEALERSHIP ADVISED ON SERVICE VISITS, THEY CLAIM THEY CAN NOT DUPLICATE THE ISSUE, BUT I CAN WHILE LEAVING THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323578May 6, 2020
STRUCTURE:BODY
SEVERE SUB-FRAME ROT ONLY ON PASSENGER SIDE. BROUGHT TO MY ATTENTION DURING ROUTINE MAINTENANCE, AND WAS TOLD THIS WAS A VERY COMMON ISSUE. DRIVER SIDE APPEARS FINE. APPEARS A/C DRIP IS SUSPECT, AND THE FRAME JUST ROTS DIRECTLY BELOW IT. ONLINE SEARCH REVEALED NUMEROUS EXACT COMPLAINTS. ALL OTHER COMPONENTS ARE SOLID. HOW IS THIS NOT A SAFETY RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319560March 28, 2020
ENGINE
THIS VEHICLE HAS HARD TAKE OFF FROM 0 TO 10 MPH. ACCELERATION NOT SMOOTH AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318821March 20, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE SENSOR WAS BROUGHT IN FOR RECALL BUT ISSUE STILL EXISTS. DEALER CLAIMS I NEED TO PAY TO DETERMINE IF IT IS STILL THE SAME PROBLEM. DEALER ALSO CONFIRMED THEY DO NOT VERIFY THE RECALL WORK DONE WAS SUCCESSFUL. ALL THEY ARE REQUIRED TO DO IS "PUT IN THE NEW PARTS". WHEN I FILL THE TANK WITHIN 5 MINS. IT GOES BACK TO EMPTY ON THE GAS GAUGE. THE RECALL DID NOTHING TO SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312144February 28, 2020
POWER TRAIN
UPON ACCELERATING FROM A STATIONARY POSITION AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE DRIVER WAS TURNING RIGHT, AND SHE WAS ABLE TO GET THE CAR TO THE SHOULDER WHERE SHE TURNED OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, SHE WAS ABLE TO DRIVE AWAY WITH LITTLE NOTICEABLE PROBLEM. SHE STATES THE CAR WILL OFTEN JERK INTO GEAR AND SOMETIMES WILL SEEM TO JUMP IN/OUT OF GEAR WHILE DRIVING. THE ENGINE LIGHT CAME ON, AND THE CODE READS "P0746".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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