Nissan Murano Complaints

5,967 consumer complaints on file.

#11415396May 6, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ANTWERPEN NISSAN SECURITY (1701 WOODLAWN DR - #4006, BALTIMORE, MD 21207, (410) 298-4400) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415427May 6, 2021
ENGINE, VEHICLE SPEED CONTROL
ON MARCH 14TH, I PURCHASED A 2007 NISSAN MURANO FROM A PRIVATE OWNER. I WAS TOLD THE THROTTLE BOTTLE NEEDED TO BE REPLACED. AFTER REPLACING THE THROTTLE BOTTLE THE MURANO FELT LIKE IT LOST ALL POWER WHEN I ACCELERATED BUT THE VEHICLE WAS STILL ON. CONTACTED THE SELLER AND HE SAID THEY'VE NEVER HAD ANY TRANSMISSION ISSUES OR ANYTHING. I FOLLOWED UP WITH GETTING THE SPARK PLUGS CHANGED, TRANSMISSION FUEL AND FILTER CHANGED, A BRAND NEW BATTERY AND AN OIL CHANGE. THIS WORKED FOR ABOUT A MONTH UP UNTIL EARLY APRIL OF 2021. THE VEHICLE NOW SEEMS AS THOUGH IT'S IN LIMO MODE. NO MECHANIC WANTS TO WORK ON IT AND I FEEL COMPLETELY CHEATED AND AT A TOTAL LOSS. VADDEN NISSAN CONSTANTLY HAS AN EXCUSE NOT TO WORK ON MY VEHICLE AND AT THIS POINT, IT'S JUST VERY FRUSTRATING. I'VE SPEND THOUSAND OF DOLLARS ON THIS VEHICLE ONLY FOR ME TO STILL BE AT SQUARE ONE. I'M ALSO AFRAID FOR MY SAFETY BEING IN TRAFFIC AND HAVING TO TURN ON MY SAFETY HAZARD LIGHTS. THE VEHICLE WILL DRIVE NORMAL IF I RESTART IT BUT GOES RIGHT BACK INTO LIMP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415092May 4, 2021
POWER TRAIN
AT ABOUT 47,000 MILES ON THE VEHICLE, WAS DRIVING AT APPROXIMATELY 70 MPH AND VEHICLE BEGAN TO JUDDER VIOLENTLY SHAKING REAR OF VEHICLE CAUSING DIFFICULTY TO CONTROL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414778May 2, 2021
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I STARTED GETTING WORRIED THAT I WAS GOING TO CAUSE AN ACCIDENT, SO I TOOK IT BACK IT TO KERRY, IT WAS AT 62,000 MILES. THEY CALLED ME ON MONDAY 4/25 AND SAID MY TRANSMISSION WAS BAD, THE DIAGNOSTIC CAME BACK WITH AN ERROR CODE, CVT JUDDER. THEY TOLD ME I HAD TO CALL CONSUMER AFFAIRS BECAUSE THE POWERTRAIN WARRANTY EXPIRED AT 60K MILES. CONSUMER AFFAIRS SAID THEY WOULD AGREE TO PAY 50% OF THE REPAIR, EVEN THOUGH THE CAR HAD BEEN IN THE SHOP FOR THE SAME EXACT ISSUE AT 30K MILES!!! AGAIN, REPEATING THAT THE WARRANTY EXPIRED AT 60K MILES....2K MILES EARLIER!!! I GOOGLED THE ISSUE AND IT APPEARS TO BE A HUGE ISSUE WITH CVT TRANSMISSIONS, NISSAN KNOWS IT, THEY KNOW IT'S DANGEROUS, BUT WON'T DO ANYTHING ABOUT IT. THEY'VE BEEN INVOLVED IN SEVERAL CLASS ACTION LAW SUITS OVER THE SAME THING, BUT NOT NEWER MODELS. I WAS QUOTED $4200 FOR THE REPAIR, WHICH IS JUST CRAZY TO ME, ON A CAR THAT IS 3 YEARS OLD!!!! I THOUGHT NISSAN HAD A GOOD REPUTATION WHEN I SPENT $30,000 ON MY CAR, NOT KNOWING THERE WAS SUCH A HUGE ISSUE WHERE THEIR ENTIRE LINEUP OF CARS. THEY ARE CROOKS, AND I DON'T UNDERSTAND HOW THEY CONTINUE TO GET AWAY WITH THIS. THIS IS A ALSO A HUGE SAFETY ISSUE! TRANSMISSIONS ARE FAILING WHILE PEOPLE ARE DRIVING ON THE INTERSTATE, THE CAR JUST STOPS. THERE ARE A TON OF COMPLAINTS, AND THERE NEEDS TO BE A RECALL ON CVT TRANSMISSIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414779May 2, 2021
SUSPENSION
REAR SUBFRAME BROKE (HAVING RUSTED THROUGH ) CAUSING LOSS OF CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414860May 2, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I AM DRIVING MY CAR AND THE BRAKE LIGHT CAME ON BATTERY LIGHT CAME ON AND THEN I LOST POWER AND IT WILL CHARGE THE BATTERY TO BATTERY TIP ACTING LIKE HE WAS DEAD AND I PUT A BRAND NEW BATTERY IN AND IT STILL DID THE SAME THING AND IT WASN'T GIVING THE BATTERY ANY CHARGE I HAVEN'T BEEN ABLE TO DRY MY CAR I GOT IT STUCK ON THE HIGHWAY IT IS WAS IN M MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414868May 2, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS DRIVING AT APPROXIMATELY 25 MPH AND MY VEHICLE SUDDENLY SLAMMED ON THE BRAKES WITHOUT WARNING. A RED WARNING SCREEN LIT UP ON MY DASH. THERE WERE NO PEDESTRIANS OR OTHER VEHICLES IN FRONT OF ME. LUCKILY, THE CAR BEHIND ME WAS ABLE TO STOP WITHOUT HITTING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414195April 27, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
THE FORWARD COLLISION STOPS WORKING AFTER DRIVING THE CAR ONLY A COUPLE OF MILES... HAVE TAKEN TO THE DEALER AND THEY SAID IT WAS BECAUSE OF LOW VOLTAGE FROM THE BATTERY... REPLACED THE BATTERY AND THE PROBLEM STILL HAS HAPPENED.. IT ONLY RESETS AFTER THE CAR HAS BEEN TURNED OFF AND BACK ON AGAIN BUT THE INDICATOR LIGHT COMES ON AGAIN AFTER DRIVING A COUPLE MILES AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413630April 24, 2021
UNKNOWN OR OTHER
I BOUGHT THIS VEHICLE WITH A SALVAGED TITLE. AFTER WAITING A MONTH I GOT IT. THERE WERE NO DETAILS AS TO WHY IT WAS SALVAGE. THERE WERE NO BOXES CHECKED AS FAR AS PARTS BEING REPLACED OR FIXED. ODOMETER SAID 69000. THE VEHICLE IS STILL BRAND NEW BUT REALLY ITS NOT. IT TAKES ON WATER. BAD. UNDER THE HOOD IT HAS NO AIR FILTER. THE BREATHERBOX ISNT EVEN CLAMPED DOWN. NO HISE FROM RAD TO BOX TO ADJUST AIR FLOW FOR THE MASS AF SENSOR. THE WW FILL BOTTLE HAS A HOLE. NO FLUID CAN BE ADDED. THE FRONT WINDSHIELD ISNT AIRTIGHT. IT LEAKS BAD. THERE ARE NO HEADLIGHTS. I DISCOVERED THIS WHEN I NEEDED THEM. THE INSIDE IS OVERCOME WITH MILDEW SMELL. THE AIRBAGDOESNT WORK. HECK NOT CONNECTED. THE LAST INSPECTION STICKER SAID 2020. WHEN SEARCHIMG THE VIN THERES NO I DO TO BE HAD. THE TRIM ARIUND THE FOG LAMPS WAS NEVER FINISHED. THE CATCH PLAYE WASNT EVER ADDED. IT FAILED INSPECTION. AND THE PLACE I BOUGHT IT IS A LICENSED SHOP BIT THEY SENT ME DOWN THE ROAD. DIDNT WAMT THEIR NAME ON THE PAPER I GUESS. THE AC DOESNT WORK RIGHT. I BELIEVE IT TO BE ELECTRICAL. AND THJS WAS SOLD TO ME AS A USED VEHICLE. I WAS MISLEAD. HE'LL WHEREVER IT HAS BEEN SITTING IT WAS COVETED BUT THERES STILL MIUNDS OF MOLD AND FUNK EVERYWHERE. ITS A VERY SUSPICIIUS VEHICLE. I TOOK IT BACK. THEY TOKD ME THEY WOJKD SELL IT AGAIN. NO ONE NEEDS TO BE DRIVI G THIS VEHICLE. THEY ARE SELLING IT AT FULL FAIR MARKET VALUE TOO. I JUST WANTED TO BRING THIS TO YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413005April 20, 2021
SUSPENSION
REAR SUSPENSION SUBFRAME BROKE WHILE DRIVING ON EB I275. APPLIED BRAKES WHILE DRIVING IN HEAVY TRAFFIC. CAR ROTATED HARD IN COUNTERCLOCKWISE DIRECTION CROSSING INTO ANOTHER LANE. AVOIDED ACCIDENT. EXITED NEXT EXIT AND WENT TO AUTO REPAIR SHOP. SUBFRAME WAS SEVERELY CORRODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412769April 19, 2021
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408328April 16, 2021
POWER TRAIN
CAR WILL HARD START, CHECK ENGINE LIGHT ON. DRIVE FINE BUT AFTER STOPPING OR SLOWING DOWN, TRACTION CONTROL LIGHT COMES ON AND RPMS WILL NOT GO OVER 3000. CAR WILL NOT ACCELERATE AND HAVE TO PULL OVER, TURN OFF AND RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407585April 12, 2021
SUSPENSION
VEHICLES SUB FRAME HAS RUSTED COMPLETELY THROUGH MAKING THIS CAR UNSAFE AND NONDRIVABLE. THE VEHICLE WAS RESPONDING ODDLY WHEN STEERING AND I NOTED THAT THE REAR TIRES WERE AT A ODD ANGLE. I TOOK THE CAR IN FOR A WHEEL ALIGNMENT WHEREBY I WAS TOLD THIS CAR WAS UNSAFE AND UNDRIVABLE DUE TO A TOTALLY RUSTED OUT SUBFRAME. I HAD THE CAR TAKEN TO ANOTHER SHOP TO INSTALL A NEW SUBFRAME WHICH COSTED ME $2000.00 TO REPLACE. THIS CAR HAS BEEN BABIED AND IS VERY CLEAN AND LOOKS NEW, I HAVE NEW TIRES, BRAKE PADS, ROTORS, SHOCKS, STRUTS AND ALWAYS KEPT THIS CARS MAINTENANCE UP TO DATE. IT IS UNBELEAVABLE HOW THIS GARAGE KEPT VEHICLE COULD RUST OUT SOO BADLY ON SUCH A CRITICAL SUSPENSION COMPONENT. I GUESTION THAT THE METAL USED WAS UNSATISFACTORY FOR THIS CRITICAL COMPONENT. LUCKILY THIS PART DID NOT FAIL ME WHILE DRIVING ALTHOUGH THE VEHICLE WAS STARTING TO DRIFT AND SWAY UNUSUALLY AS IT WAS DRIVEN WHICH FIRST BROUGHT MY ATTENTION TO THE PROBLEM. I HAVE ALL OF MY RECIEPTS IF COPIES ARE NEEDED FOR VERIFICATION OF THIS FAILURE. I ALSO HAVE MANY PHOTOS OF WHICH I ATTACHED A COUPLE FOR YOU FILES. I WOULD WELCOME A ONSITE REVIEW IF NEEDED. THESE MURANOS ARE A DEFINITE ROAD HAZARD AND A HAZARD THAT IS NOT EASILY SEEN OR IDENTIFIED UNLESS YOU CRAWL UNDER THE CAR TO ASSESS ITS CONDITION WHICH IS WHY I THINK THERE SHOULD BE A RECALL FOR THE SAFETY OF ALL MOTORIST WHO DRIVE AND ARE ALSO ON THE ROAD WITH THIS CAR. THANKS FOR YOUR SUPPORT AND CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407711April 12, 2021
UNKNOWN OR OTHER
MY WIFE WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WITH NO ONE AROUND WHEN THE SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. SHE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AND TOOK PHOTOS. YOU CAN CLEARLY SEE THAT THE SUNROOF GLASS EXPLODED UP AND OUTWARD - NOT INDICATIVE OF AN OBJECT HITTING THE SUNROOF CAUSING IT TO EXPLODE. MY ONE YEAR OLD SON WAS ALSO IN THE VEHICLE AT THE TIME IT EXPLODED. LUCKILY, THE SHADE WAS CLOSED BECAUSE HE HAD TAKEN A NAP EARLIER THAT DAY. HOWEVER, IF THE SHADED WASN'T CLOSED, MY WIFE AND SON WOULD HAVE BEEN COVERED IN GLASS. ALSO, THE EXPLOSION WAS SO LOUD AND STARTLING, SHE NEARLY WRECKED. WE TOOK THE VEHICLE TO THE SAME DEALERSHIP WE BOUGHT IT AND PURCHASED THE EXTENDED WARRANTY FROM BUT THEY ARE STILL REFUSING TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407478April 11, 2021
WHEELS
THE TIRE SENSOR LIGHT HAS BEEN ON SINCE I PURCHASED THE CAR. I SEE THERE ARE ISSUES WITH OTHER VEHICLES WITH THE SAME PROBLEM. I ASSUMED IT WAS A BAD TIRE AND HAD THEM REPLACED AND BALANCED AND THE LIGHT AND THE TIRE MAINTENANCE LIGHT STILL COMES ON. WHAT DO I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406535April 5, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I HAVE A 2020 NISSAN MURANO THAT HAD 3 OCCURRENCES IN A 48 HOUR PERIOD WHERE THE AUTOMATIC EMERGENCY BRAKING SYSTEM CAUSED MY CAR TO STOP IMMEDIATELY WITH NO WARNING OR OBSTRUCTION IN THE ROAD. THE 1ST INCIDENT OCCURRED WHEN I WAS TRAVELING APPROXIMATELY 30 MILES PER HOUR ON A CITY STREET. MY CAR WENT FROM 30 TO 0 WITH NO WARNING. THE MOTOR DIDN'T STALL OUT, THE CAR WAS STILL IDLING BUT THE CAR JUST STOPPED ON THE ROAD. I WAS NOT BRAKING AT THE TIME. I'M THANKFUL NO VEHICLE WAS TRAVELING BEHIND ME AT THE TIME. THE NEXT 2 OCCURRENCES HAPPENED WHILE BACKING OUT OF MY DRIVE WAY. AGAIN THERE WAS NOTHING IN THE WAY TO OBSTRUCT THE VEHICLE FROM BACKING OUT. NO MAINTENANCE LIGHTS OR WARNING LIGHTS SHOWED UP. WHEN I TOOK MY VEHICLE TO THE DEALERSHIP, THEY FOUND NOTHING WRONG. THE COMPUTER DIDN'T SHOW ANYTHING WAS IN NEED OF REPAIR. I TOLD THEM THERE WAS NO MAINTENANCE OR WARNING LIGHT THAT SHOWED ON ANY OF THE 3 OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406061April 2, 2021
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
ANTI LOCK BRAKE SYSTEM KEEPS FAILING IN MOTION DRIVER WINDOW VISOR WON'T STAY UP IN MOTION ALMOST WRECKED BLOCKED VIEW HEAD GASKETS OVER HEATING AND CRACKING REPEATEDLY IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405968April 1, 2021
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED, ALLOWING THE SEAT TO ROCK BACK AND FORTH. THE REAR SUBFRAME OF THE VEHICLE HAD POOR WATER DRAINAGE AND EXCESSIVE RUST. THE CONTACT NOTIFIED HIS STATE ATTORNEY GENERAL AND WAS INFORMED TO CONTACT NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405984April 1, 2021
POWER TRAIN
2011 MURANO STALLS WHEN STARTING FROM A STOP. GOES INTO LIMP MODE AND IS SUPER DANGEROUS WHEN TRYING TO TURN LEFT ACROSS TRAFFIC. NISSAN EXTENDED WARRANTIES ON 2010 FOR THIS EXACT ISSUE BUT NOT THE 2011. DEALERSHIP QUOTED ME $5500 FOR A NEW TRANSMISSION. THE CODES BEING PULLED FROM THE TRANSMISSION ARE THE SAME ONES THE LED NISSAN TO 'EXTEND' THE WARRANTY TO 10 YEARS AND 120K MILES. THIS CAR IS EXTREMELY DANGEROUS AND SHOULD BE PULLED OFF THE ROADS. I CONTACTED CONSUMER CONCERNS FOR NISSAN AND WAS TOLD BY A VERY RUDE REPRESENTATIVE NAMED JOHN - NOTHING THEY WILL DO AND REFUSED TO ALLOW ME TO SPEAK TO SOMEONE ELSE ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405762March 31, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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