Nissan Murano Complaints

5,967 consumer complaints on file.

#11419884June 7, 2021
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2014 Nissan Murano. The contact stated that the convertible hood failed to close securely. The contact stated that the several functions failed to operate with the convertible top unlatched. The contact took the vehicle to the dealer who confirmed that the convertible hood failed and needed to be replaced. The contact was referred to a hood specialist. The vehicle had not been repaired due to the owner not being able to purchase the individual parts needed. The manufacturer was not made aware of the issue. The approximate failure mileage 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419715June 4, 2021
UNKNOWN OR OTHER
Purchased vehicle about 8 months ago, tires needed replaced badly a few weeks ago. During the change I was advised vehicle needed a wheel alignment due to tires going inward. Well today after picking up vehicle I was informed my rear sub frame of vehicle is severely corroded and unsafe to drive, rear body bushings are basically holding up by nothing. After visiting website this seems to be a common finding this year. My thoughts would be they stop selling this year and manner of vehicle due to safety concerns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419650June 4, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As I was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. There were no cars in front of me, and I wasn't close to any required turns in the parking garage. If someone was driving too close, they would have rear-ended my vehicle. The vehicle simply had no reason to stop on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418967May 29, 2021
ENGINE
CVT Transmission stops accelerating at some point after driving. RPMs don’t increase and vehicle struggles to maintain speed. Speed only increases or decreases due to incline or decline of the road. It’s dangerous as it mostly occurs on freeways/highways. Problem has been happening for 2+ years. Dealer cannot confirm as no check engine light code is created and problem ceases to exist only after engine is turned off. Vehicle is available to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418661May 26, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418532May 25, 2021
UNKNOWN OR OTHER
Rear Subframe rusted/corrision causing the rear wheels to turn inward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418547May 25, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen. Then ABS light came on, followed by all the trouble lights on other side of panel. Car would only go about 5 mph. I turned car around and headed home, but it wasn't a smooth ride. I got up to about 45, but it still seemed sluggish and braking was stiff. This happened 2 years ago. Dealer said no recall for 2011, but previous and following years did have recall for this. About 2 weeks after we went to dealer and started a conversation with Nissan corporate, the car stopped having the problem and was fine fir 2vyears until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418141May 22, 2021
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY, POWER TRAIN
Vehicle shutdown while driving in the middle of the road while using a new battery. Fuel pump not reading fuel tank. Vehicle stalls specially whenever acceleration starts after stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418189May 22, 2021
UNKNOWN OR OTHER
1. REAR TRAILING ARM RUSTED SUB FRAME RUSTED SPRING BUCKET RUSTED CONTROL ARM RUSTED 2. NISSAN MECHANIC SAID WHEEL COULD HAVE BROKEN WHILE DRIVEING. HE TOLD US IT WAS NOT SAFE 3. THE PROBLEM HAS NOT BEEN REPRODUCED BUT IT HAS BEEN CONFIRMED BY A NISSAN DEALER 4. THE VEHICLE HAS NOT BEEN INSPECTED BY THE MANUFACTURER. 5. THE PROBLEM FIRST APPEARED WHEN THE CAR PULLED SHARPLEY TO THE LEFT AND ALMOST CRASHED. WE HAVE OWNED THE CAR FOR 18 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417746May 19, 2021
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417804May 19, 2021
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, WITHOUT WARNING THE ABS AND BATTERIES WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER THE VEHICLE FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES TO THE ALTERNATOR HAD MELTED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS CONTACTED HOWEVER, THERE WAS NO RESPONSE FROM THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11417366May 16, 2021
SEATS
The drivers seat frame is broken at the right rear lift arm. The seat frame is electrically adjustable. The seat wobbles causing the driver to move around at random. Loss of control of vehicle is possible as seat moves left and right as vehicle is being driven. As this just occurred within the past 24 hours it has not been inspected by anyone other than myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416782May 16, 2021
POWER TRAIN
TOOK VEHICLE TO NISSAN DEALER FOR REGULAR OIL CHANGE (SERVICE LIGHT ON). VEHICLE HAD HAD A COUPLE OF HESITATIONS SOMEWHAT LIKE HAVING WATER IN THE GAS. THIS HAPPEN WHEN AFTER STOPPING AND THEN TAKING OFF THE HESITATION OCCURRED. NISSAN CHECKED AND THE TRANSMISSION HAS TO BE REPLACED-ONLY 46,000 MILES ON CAR? I DO HAVE AN EXTENDED WARRANTY, THAT I PURCHASED WHEN I BOUGHT THE CAR. IF NISSAN IS HAVING THIS PROBLEM WITH THESE TRANSMISSIONS, THEY SHOULD BE AUTOMATICALLY REPLACING THEM. THE VEHICLE IS CURRENTLY AT NISSAN DEALER WAITING FOR THE NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416756May 15, 2021
ELECTRICAL SYSTEM
WHILE DRIVING I LOST ALL POWER FOR THE MOTOR AND HAD TO HAVE TO BATTERY REPLACED CUZ LOST ALL POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416450May 13, 2021
UNKNOWN OR OTHER
MY DRIVER DOOR WILL NOT OPEN AND I CAN'T FIGURE OUT HOW TO GET IT OPEN. I WOULD ROLL THE WINDOW UP AND IT SOUNDED LIKE IT WAS SNAGGING ON SOMETHING IT WOULD STOP WITH A INCH TO GO AND THE DOOR WOULD POP OPEN THEN I ROLL THE ALL THE WAY DOWN AND IT SNAGGED ON SOMETHING AND DOOR WOULD FINALLY SHUT. NOW IT'S STUCK SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416241May 12, 2021
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PARKED AT A NEARBY PARKING LOT. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. AFTER THE THIRD FAILURE, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HUBLER NISSAN (8435 US-31, INDIANAPOLIS, IN 46227, (317) 888-9227) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416243May 12, 2021
AIR BAGS, STRUCTURE:BODY
1-THE DASHBOARD IS CRACKING ALL OVER. MANY CRACKS AND ALSO CRACKING BY THE RIGHTT SIDE DASH AIRBAG. MY CAR IS IN THE GARAGE 98% OF THE TIME. WE ONLY DRIVE THIS CAR ONCE OR TWICE A MONTH. WE ARE NOT THE ORIGINAL OWNERS WE HAVE THIS CAR FOR ABOUT 2 1/2 YEARS AND ONLY PUT 1000 MILES ON IT. THE CAR HAS 109631 MILES ON IT. THE CAR IS IN MINT CONDITION INSIDE AND OUT. 2- THE AIRBAG LIGHT COMES ON AND WAS DIAGNOSED AS THE PASSENGER FRONT SEAT OCCUPANT SENSOR. ON THIS MODEL THE SENSOR IS BUILT INTO THE SEAT BOTTOM. THIS MEANS THAT YOU NEED TO REPLACE THE WHOLE SEAT BOTTOM WHICH THE PART ALONE RUNS ABOUT 2500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416213May 11, 2021
UNKNOWN OR OTHER
DRIVING ON FREEWAY AT 65 MPH WITH NO OTHER VEHICLES AROUND AND THE SUN ROOF EXPLODED. IT SOUNDED LIKE AN EXPLOSION AND GLASS FELL INTO THE CAR. THERE WAS NO EVIDENCE IN THE CAR THAT ANYTHING FELL ONTO THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416016May 10, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
UNAVAILABLE FRONT RADAR OBSTRUCTION LIGHT COMES ON AND STAYS ON AFTER DRIVING. PROBLEM OCCURS EVERY TIME I DRIVE MORE THAN A SHORT DISTANCE. LIGHT IS NEVER ON WHEN I START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415508May 7, 2021
STRUCTURE:BODY, SUSPENSION
THE REAR SUB FRAME IS COMPLETELY RUSTED IN TWO. THE REAR SWAY BAR FELL OFF IN THE HIGHWAY WHILE DRIVING. THE VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano