Nissan Murano Complaints

5,967 consumer complaints on file.

#10290542November 1, 2009
SEATS
DRIVER'S SEAT BRACKET IS BROKEN ON 2005 NISSAN MURANO. NO ABNORMAL USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290444October 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO, CAR WILL DRIVE AND THEN WHEN STOP AT LIGHT OR TRAFFIC CAR WILL NOT MOVE, THE CAR WILL STALL CAUSING TO PUT ME AND MY CHILD IN DANGER. IT HAPPENS ALL THE TIME AND IT HAPPENED DURING RUSH HOUR TRAFFIC. COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290327October 30, 2009
SEATS
I AM THE OWNER OF A 2005 NISSAN MURANO WHICH CURRENTLY HAS 6,700 MILES.AT AT 4,000 MILES I NOTICED THE FRONT DRIVER SEAT STARTED ROCKING FROM LEFT TO RIGHT. I TOOK THE CAR IN TO THE DEALERSHIP SEVERAL TIMES AND I WAS TOLD THAT I HAVE TO PAY FOR THE REPAIR. AFTER RESEARCHING THE ISSUE ONLINE, I REALIZE THAT HUNDREDS OF OWNERS EXPERIENCE THE SAME PROBLEM WITH THEIR DRIVER FRONT SEAT. I THINK THAT THIS IS A VERY VERY SERIOUS SAFETY ISSUE BECAUSE IF THE EVENT OF AN ACCIDENT, FRONT ON OR REAR END COLLISION, THE DRIVER COULD BE EASILY EJECTED FROM THE FRONT SEAT RESULTING IN AN INSTANT FATALITY. AS A RESPONSIBLE CITIZEN, CAR OWNER AND OUT OF CONCERN FROM THE DRIVING PUBLIC, I THINK A RECALL SHOULD BE ISSUED FOR THIS DEFECT. PLEASE SEE A NUMBER OF FORUMS REPORTING THE ISSUE. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F14EC7A HTTP://WWW.NISSANMURANO.ORG/FORUMS/FORUMDISPLAY/F-66.HTML HTTP://WWW.WWW.CARCOMPLAINTS.COM/NISSAN/MURANO/2005/ACCESSORIES-INTERIOR/SEAT_IS_BROKEN.SHTML HTTP://WWW.MY3CENTS.COM/SHOWREVIEW.CGI?ID=41775. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290190October 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 NISSAN SUV MURANO / NEW CAR APROX. 8 MONTHS OLD KEY DEFECTIVE AND OR TRANSMISSION DEFECTIVE : WHEN YOU PULL OUT THE KEY AND FORGET TO PUT THE AUTO TRANSMISSION IN PARK THE TRANSMISSION (DOSE NOT LOCK). THEREFORE, WHEN YOU LEAVE THE AUTO, THE CAR CAN ROLL! THERE IS A SLIGHT BEEPER TONE, WHICH SOMETIME DOSE NOT WORK. THIS HAS HAPPENED TO ME SEVERAL TIMES. ON ONE OF THOSE OCCASIONS SOMEONE WAS BEHIND THE AUTO AND ALMOST SERIOUSLY GOT HEART . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290266October 29, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2003 NISSAN MURANO AND RECENTLY STARTED HAVING PROBLEMS WITH THE DOOR LOCKS. THE FAILURE OCCURS EVERY SINGLE TIME. THE DRIVER DOOR WON'T LOCK UNLESS I LOCK IT MANUALLY AND WON'T UNLOCK UNLESS DONE MANUALLY. THE PASSENGER DOOR AND REAR LEFT DOOR ARE MORE SPORADIC. SOMETIMES THEY LOCK SOMETIMES THEY DON'T SOMETIMES THEY LOCK HALFWAY AND THEN WON'T OPEN AND THERE IS NO KEYLOCK TO OPEN THE REAR AND PASSENGER SIDE DOORS SO I HAVE TO OPEN THE DRIVERS DOOR TO THEN TRY AND OPEN THE OTHER DOORS. I WAS TOLD BY NISSAN THAT NEW DOOR ACTUATORS ARE REQUIRED. I WAS LUCKY AND MY EXTENDED WARRANTY PAID FOR MY DRIVER'S DOOR REPAIR BUT REFUSED THE OTHER TWO DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290098October 28, 2009
LATCHES/LOCKS/LINKAGES
ALL THE ACTUATOR MOTORS ON OUR 2005 NISSAN MURANO SUSPICIOUSLY WENT BAD AT THE SAME TIME. THE CAR IS MUCH EASIER TO GAIN ENTRY TO FROM A POSSIBLE THIRD PARTY. IN BOTH OUR NEIGHBORHOOD AND NEIGHBORHOODS WE MAY PARK THE VEHICLE, THERE HAVE BEEN MANY BREAK-INS. IF THE DOORS ARE NOT EASY TO LOCK, A POTENTIALLY HOSTILE PARTY COULD GAIN ENTRY TO THE VEHICLE WITH THE DRIVER IN IT AND CAUSE BODILY INJURY IF NOT DEATH. WHILE THE DOOR LOCKING MECHANISM FAILURE IS INTERMITTENT, INABILITY TO HAVE CONSTANT RELIANCE ON THE DOOR LOCKS IS DANGEROUS IN CASE OF AN EMERGENCY. THE NISSAN DEALERSHIP QUOTED US UPWARDS OF $1,600 TO FIX THIS HAZARDOUS SITUATION AND WE FRANKLY CANNOT AFFORD THAT EVEN THOUGH IT IS A MATTER OF SAFETY. NISSAN NEEDS TO COVER THIS ISSUE BECAUSE AS I HAVE SEEN, IT IS NOT LIMITED TO OUR VEHICLE, BUT COUNTLESS OTHER NISSAN MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290123October 28, 2009
SEATS
DRIVERS SEAT CONNECTION RAIL FAILS UNDER NORMAL DRIVING CONDITIONS CAUSING UNSTABLE DRIVING CONDITIONS. THIS HAPPENED SUDDENLY A FEW MONTHS AGO WHILE I WAS STEERING THROUGH A TURN. THE SEAT RAIL SNAPPED, AND THE SEAT BECAME DETACHED ON ONE SIDE CAUSING MY WEIGHT TO SHIFT UNEXPECTEDLY. THIS ALMOST CAUSED AN ACCIDENT. I BROUGHT THE CAR TO THE DEALER AND THEY WANTED $1,100 TO REPAIR IT. $700 FOR 12" LONG SEAT RAIL. I ENDED UP HAVING ANOTHER AUTO SERVICE WELD THE BROKEN RAIL BACK TOGETHER FOR HALF THE COST, BUT AS OF TODAY IT HAS BROKEN AGAIN. I'M 6' TALL 200 LBS AND THE VEHICLE IS DRIVEN MOSTLY IN CITY DRIVING CONDITIONS. THERE IS NO REASON FOR A SEAT RAIL TO BREAK UNDER THESE CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290049October 27, 2009
SEATS
ELECTRIC MOTOR THAT ALLOWS FOR FORWARD/BACKWARD ADJUSTMENT OF DRIVER SEAT EITHER BURNS OUT OR GEARS ON TRACK STRIP PREMATURELY, THUS PREVENTING FORWARD/BACKWARD ADJUSTMENT OF SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289821October 26, 2009
SEATS, STRUCTURE:FRAME AND MEMBERS
FRONT SEAT BROKEN ON DRIVER'S SIDE. THE FRONT SEAT DRIVER FRAME HAS BROKEN IN 2 PLACES MAKING THE SEAT A SAFETY HAZARD. MY WIFE AND I ARE THE ONLY DRIVERS OF OUR 2005 MURANO SE. IT HAS 6 WAY ELECTRIC SEATS. NOW WE HAVE TO LOWER THE SEAT TO THE FLOOR IN ORDER TO STABILIZE THE SEAT. OTHERWISE THE SEAT ASSEMBLY & FRAME WILL END UP BREAKING COMPLETELY OFF AT THE FRAME. MY LOCAL MECHANIC SAYS HE'S NEVER SEEN A SEAT FRAME BREAK AT 2 PLACES LIKE OURS. I HAVE NOT CONTACTED NISSAN AS OF YET TO SEE IF THIS IS UNDER WARRANTY OR NOT BUT YOU WOULD THINK THE SEAT ASSEMBLY WOULD LAST FOR THE LIFETIME OF THE VEHICLE. I WEIGH 230 POUNDS AND MY WIFE WEIGHS APPROX. 185 NO ONE HAS EVER DRIVEN OUR VEHICLE BUT US OTHER THAN GARAGE REPAIRMEN. I FOUND A WEB SITE THAT HAS A DETAILED DRAWING OF THE SEAT AND MECHANISM THAT IS BROKEN. THE WEB SITE IS WWW.NISSANPARTSWAREHOUSE.COM THEN GO TO "SEATS AND TRACKS" THEN "TRACKS AND COMPONENTS" THEN "CONNECTOR ROD ADJUSTER" CLICK ON "VIEW ILLUSTRATION" AND IT IS PART #1 IN THE DRAWING. THIS PART BOLTS DIRECTLY ONTO THE VEHICLE FRAME CHASSIS. THE PART IS BROKEN AT 2 PLACES ON THE FRONT CONNECTION. THE BREAKS ARE WHERE THE ROD CONNECTS TO THE RIGHT AND LEFT SIDES OF THIS PART. I CAN SEND YOU A DIAGRAM IF YOU WILL SEND ME AN E-MAIL WHERE I CAN ATTACH THIS DIAGRAM. HERE'S THE COMPLETE WEB SITE ADDRESS BELOW. HTTP://WWW.NISSANPARTSWAREHOUSE.COM/PARTLOCATOR/INDEX.CFM?ACTION=GETJOINTLOCATOR&SITEID=214315&CHAPTER=&SECTIONIDS=0,51873&GROUPID=51876&SUBGROUPID=3241&COMPONENTID=2666&MAKE=25&MODEL=MURANO&YEAR=2005&CATALOGID=2&DISPLAYCATALOGID=0 I'VE BEEN TO A FEW OTHER WEB SITES AND NOTICED OTHER PEOPLE WHO HAVE MURANO'S THAT HAVE ALSO EXPERIENCED BROKEN DRIVER SEAT ASSEMBLIES. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289828October 26, 2009
SEATS
2003 MURANO DRIVER SEAT ASSEMBLY HAS BROKEN FOR THE SECOND TIME IN DIFFERENT LOCATION. FIRST TIME WAS UNDER THE FRONT PART OF THE SEAT STEEL SUPPORT ROD WAS DISLODGED FROM STEEL SEAT SUPPORT ABOUT A MONTH AGO AND I HAD TO HAVE IT WELDED BACK TOGETHER. NOW THE BACK STEEL SUPPORT HAS BROKEN. NISSAN DEALERS SAY IT IS NOT COVERED IN ANY WARRANTY THEY HAVE AND IT WILL COST APPROXIMATELY 1000.00 FOR THEM TO ORDER A NEW SEAT AND INSTALL IT. I'VE READ MULTIPLE OTHER COMPLAINTS ON THIS VERY SAME ISSUE AND THIS IS VERY CONCERNING AS THIS IS CLEARLY A SAFETY ISSUE THAT NISSAN CHOOSES TO IGNORE. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289878October 26, 2009
SEATS
MY 06 NISSAN MURANO IS HAVING AN ISSUE WITH THE SEAT MOVING FROM SIDE TO SIDE AROUND CORNERS AND SUCH.... I HAVE FOUND SEVERAL FORUMS ON THIS AND IT IS OBVIOUSLY A KNOWN ISSUE... YET WHEN YOU GO TO THE DEALER, THEY SAY TOUGH LUCK AND IT IS $900 TO FIX.... THAT IS WRONG... THIS IS A KNOWN SAFETY ISSUE AND SHOULD NOT COST ME TO HAVE FIXED... I AM AT RISK EVERY TIME MY WIFE OR MYSELF DRIVE THE VEHICLE AND THIS IS SOMETHING THAT SHOULD BE FIXED WITHOUT CHARGE... IMAGINE HOW MUCH IT WILL COST IF WE GET IN AN ACCIDENT AND WE SUE NISSAN FOR NOT FIXING A KNOWN ISSUE.... I AM NOT ASKING FOR ANYTHING OTHER THAN HAVING MY SEAT FIXED FOR SAFETY REASONS..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289720October 25, 2009
LATCHES/LOCKS/LINKAGES, AIR BAGS
WE OWN A 2005 NISSAN MURANO - THE DRIVER'S DOOR AND PASSENGER DOOR ON THE DRIVER'S SIDE WILL NOT UNLOCK WITH THE REMOTE OR THE SWITCH - THEY REQUIRE A MANUAL UNLOCK - THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES FROM MY RESEARCH ONLINE - I FEEL IT IS A SAFETY ISSUE THAT NISSAN SHOULD REPAIR AT NO CHARGE TO THE CONSUMER. ALSO, THE AIRBAG LIGHT STAYS ON - WE HAVE HAD THIS CHECKED, AND IT CONTINUES TO BE ON - THIS IS ALSO ANOTHER SAFETY ISSUE. OUR VEHICLE IS IN PERFECT CONDITION OTHERWISE. WE HAVE LESS THAN 60,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289674October 24, 2009
SEATS
I HAVE NISSAN MURANO S 2005 , 60000 MILES. LATELY, DURING NORMAL DRIVING THE DRIVERS SEAT BROKE DOWN AND I HEARD POPPING NOISE FROM UNDERNEATH MY SEAT. RIGHT AFTER THAT IT STARTED ROCK SIDEWAYS. I DON'T THINK MY WEIGHT IS AN ISSUE HERE(160 LBS) BECAUSE I STARTED SEARCHING THE INTERNET AND MANY PEOPLE HAVE THE SAME PROBLEM. I CONTACTED THE NISSAN DEALER BUT THEY TOLD ME IT'S NOT RECALLED AND MY WARRANTY WON'T COVER IT. I'M PRETTY UPSET WITH THAT INFORMATION BECAUSE IT LOOKS LIKE IT'S NISSAN RESPONSIBILITY TO TAKE CARE OF THAT AND IT'S A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289337October 22, 2009
SEATS
AFTER BUYING A USED 2005 NISSAN MURANO FROM A CT DEALERSHIP, 8 MONTHS LATER MY DRIVER SEAT GUIDE WENT COMPLETELY BUST WHILE DRIVING ON THE HIGHWAY. I STARTED FEELING MORE AND MORE LOOSE AS I DROVE AND ONCE I GOT OFF THE HIGHWAY I WAS COMPLETELY THROWN FROM LEFT TO RIGHT AT EVERY SLIGHT CURVE AS MY SEAT WAS COMPLETELY DETACHED ON ONE SIDE. EVEN ONCE I MADE MY WAY TO THE DEALERSHIP THE PART WAS NOT READY AVAILABLE, SO I HAVE BEEN DRIVING THE CAR IN THOSE CONDITIONS FEARFUL THAT THE SEAT MY COMPLETELY COME OFF AND I WON'T BE ABLE TO SEE THE ROAD AHEAD OF ME. NOT TO MENTION THAT THE REPAIR IS OVER $ 1,200, AND THE MANUFACTURER REFERS TO THE GUIDE FAILURE TO HOLD THE SEAT A "WEAR AND TEAR" ISSUE. I FOUND MANY OTHER COMPLAINTS LIKE MINE ALL OVER THE INTERNET FROM OTHER 4 TO 5 YEARS OLD MURANO OWNERS. EVEN THE SERVICE PEOPLE AT THE DEALERSHIP HAVE VOICED THEIR OPINION ABOUT THE PROBLEM INDICATING THAN NISSAN SHOULD ISSUE A RECALL FOR THIS MANUFACTURING DEFECT. WHAT'S NEXT? THE STEERING WHEELS COMING OFF THE DASHBOARD BECOMING A WEAR AND TEAR ISSUE AS WELL BECAUSE THE MANUFACTURER DECIDES TO CUT SOME CORNERS? I SHOULD NOT HAVE SAT ON THE SEAT? THE TRUTH IS THAT THERE WAS NO EVENT LEADING TO THE FAILURE OF THE PART. NOT A BUMP, NOT A PUDDLE, NOT AN ACCIDENT, NOT AN ABRUPT STOP, NOT A FAST TURN. AND BY THE WAY, I WEIGH 185 POUNDS. HOW COME THE REST OF THE CAR IS PRACTICALLY BRAND NEW AND THIS PART IS COMPLETELY "WORN OUT'? IS IT POSSIBLE THAT THE PART MAY BE DEFECTIVE AND UNRELIABLE? WHAT I KNOW IS THAT WITHOUT YOUR HELP I, THE CONSUMER, AM COMPLETELY POWERLESS WHEN IT COMES TO HOLDING COMPANIES LIKE NISSAN LIABLE FOR THEIR MISTAKES. THE NHTSA SHOULD CORRECT THE PROBLEM OR COMPANIES WILL DO THEIR MATH VERY CAREFULLY WHEN WEIGHING IN PROFITS VERSUS PRODUCT SAFETY. UNLESS THE MANUFACTURES ARE HOLD RESPONSIBLE AND LIABLE FOR THEIR MISTAKES THEY WILL KEEP PUSHING FOR LOWER QUALITY PRODUCTS AND LESS RELIABLE PARTS THAT WILL KEEP FAILING AND ENDANGERING PEOPLE'S SAFETY AND COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289215October 21, 2009
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE FRONT DRIVER SEAT WAS NOT PROPERLY ATTACHED TO THE FRAME. AS A CONSEQUENCE WHEN DRIVING THE SEAT MOVES OUT OF ITS POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE CRANK ARM NEEDED TO BE REPLACED AT AN EXPENSE OF $1,000. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 11/24/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289008October 19, 2009
SEATS
DRIVERS SEAT LEFT REAR BRACKET SNAPPED IN HALF, SEAT NOW ROCKS UP AND DOWN 3 INCHES AND LEANS RIGHT. EMAILED NISSAN CORPORATE THEY HAD ME BRING IT TO A DEALER WHO QUOTED ME $1089.00 TO FIX, REVIEWED COST WITH NISSAN CORPORATE AND THEY HAVE HEARD OF THE PROBLEM OCCURRING WITH THE MURANO BUT CAN'T COVER THE REPAIR EXPENSE, SHE SAID "KEEP THE RECEIPT IN CASE WE RECALL IT YOU WILL GET SOME MONEY BACK". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288853October 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 NISSAN MURANO HAS TRANSMISSION PROBLEMS. AFTER DRIVING A COUPLE OF HOURS ON HIGHWAY, IT WILL NOT PULL UP A HILL, PASS A VEHICLE, ESPECIALLY IF I PRESS ON THE ACCELERATOR HARD, IT JERKS, SLOWS DOWN AND ALMOST STOPS. IT ONLY DOES THIS WHEN WARM/HOT. IT WON'T DO IT WHEN COLD, SO THE NISSAN DEALER CAN NOT SEE THE PROBLEM. IT SEEMS TO BE GETTING WORSE WITH AGE. IT IS A VERY DANGEROUS CONDITION. I DARE NOT LET ANYONE DRIVE IT IN THE FAMILY EXCEPT ME. NISSAN SHOULD REPLACE THE TRANSMISSION. IT IS OBVIOUSLY A COMMON DEFECT FROM WHAT I READ ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288618October 16, 2009
STEERING
1. NORMAL DRIVING OF NISSAN MURANO APPROXIMATELY 65,000 MILES. 2. HIGH PRESSURE HOSE ON POWER STEERING SYSTEM FAILED. LEAKDOWN RATE PROVIDED SOME WARNING DUE TO NOISE BUT FAILURE CAN CAUSE A SUDDEN DANGEROUS LOSS OF STEERING CAPABILITY. 3. BECAUSE NISSAN HAS SO MANY OF THESE PARTICULAR FAILURES, NO OEM HOSES ARE AVAILABLE AT THIS DATE. MANY DEALERSHIPS ARE AWAITING REPLACEMENT HOSES FOR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288624October 16, 2009
SEATS
NISSAN MURANO DRIVER'S SIDE SEAT BRAKES DID BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288670October 16, 2009
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 20 MPH THE VEHICLE BEGAN TO SHIMMY AND THEN STALL. THE ABS, BRAKE, AND AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE BATTERY WOULD LOOSE POWER. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR), THEREFORE HE WAS INELIGIBLE FOR A FREE REMEDY. THE CURRENT MILEAGE WAS 51,500. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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