Nissan Murano Complaints

5,967 consumer complaints on file.

#10292194November 15, 2009
SEATS
1. NORMAL USAGE OF THE DRIVER SEAT TO A 2004 NISSAN MURANO. 2. THE SEATS METAL FRAME BROKE ON THE LEFT HAND SIDE WHERE IT LOOKS TO BE A DESIGN FLAW. THE BRACKET IS THINNER ON THE LEFT SIDE WHERE IT BROKE. 3. HAS NOT BEEN REPLACED DUE TO NOT BEING COVERED AND NOT HAVING THE $1,000.00. I CURRENTLY AM DRIVING AROUND WITH A LARGE PLASTIC LUNCHBOX UNDER MY SEAT, BUT I FEAR THAT I HAVE A PERSONAL EJECTION SEAT IF I WERE TO BE IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292147November 14, 2009
VISIBILITY
FORTUNATELY, WE HAVE NOT HAD AN ACCIDENT, BUT THE DRIVERS VISOR ON NISSAN MURANO WILL NOT STAY UP OR DOWN, ITS "FLOPPY" AND IMPAIRS VISION WHILE DRIVING. IT SEEMS TO BE WIDESPREAD FROM READING ONLINE BUT NISSAN JUST WANTS TO SELL A NEW PART TO REPLACE IT, WHICH EVENTUALLY WILL DEVELOP THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291948November 12, 2009
VISIBILITY
DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE AND FALLS, BLOCKING DRIVER'S VIEW. THE ONLY ALTERNATIVE IS TO NOT USE IT AND KEEP IT IN THE "UP" POSITION; HOWEVER, WITHOUT BEING ABLE TO USE THIS TO BLOCK THE SUN, THE MORNING AND LATE AFTERNOON WILL BLIND YOU. SUNGLASSES DO NOT HELP THAT MUCH. I EMAILED NISSAN ABOUT THIS APP. ONE YEAR AGO BUT NEVER RECEIVED A REPLY. THE EXTENDED WARRANTY WILL NOT COVER IT, EITHER. THERE ARE COMPLAINTS ABOUT THIS FROM OTHERS THAT I HAVE FOUND ONLINE. REPLACEMENT COST IS EXPENSIVE, ABOUT $240 AND ENTIRE VISOR MUST BE REPLACED, NOT JUST A PART OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292022November 12, 2009
SEATS
I BOUGHT A USED NISSAN MURANO 2006 AT 42000 MILES. EVERYTHING WAS PERFECT AT THE BEGINNING, TWO MONTHS LATER MY SEAT STARTED MAKING VERY SQUEAKY NOISE. UNTIL YESTERDAY I KEPT DRIVING HAVING NO IDEA WHAT IS GOING ON. ON MY WAY TO WORK MY DRIVER SEAT SNAPPED ON THE LEFT SIDE. I ALMOST CRUSHED BECAUSE IT HAPPENED SO SUDDENLY. I AM GLAD THAT IT HAPPENED AT NIGHT AND THERE WAS NO CARS AROUND ME. APPARENTLY THERE IS MANY COMPLAINTS ABOUT NISSAN DEFECTIVE SEAT AND DEALERS ARE CHARGING CLOSE TO 900$ TO FIX THE PROBLEM THAT SHOULD NOT EVEN OCCURRED EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291915November 12, 2009
SEATS
2003 NISSAN MURANO FRONT DRIVER SEAT BROKE WHILE DRIVING. NOW ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291869November 11, 2009
VISIBILITY
I OWN A 2006 NISSAN MURANO THAT HAS A DEFECTIVE PART IN THE DRIVER'S SIDE VISOR CAUSING IT TO FALL IN THE DRIVER'S FACE. THE ONLY WAY TO FIX IS TO USE VELCRO OR HOLD UP WITH ONE HAND WHILE DRIVING. THIS IS DANGEROUS AS THE VELCRO IS ONLY A TEMPORARY FIX AS IT IS NOT STRONG ENOUGH TO HOLD UP THE HEAVY VISOR AND CONTINUALLY FALLS IN THE FACE OF THE DRIVER. THE VISOR MALFUNCTION STARTED HAPPENING AROUND 50K MILES AND IS NOT COVERED UNDER NISSAN'S WARRANTY. THE VISOR CAN BE REPLACED, BUT AT A COST OF NEAR $500. I FEEL THAT THIS DEFECT IN THE VISOR SHOULD BE COVERED BY NISSAN AS IT IS A SAFETY HAZARD WHILE DRIVING. I BELIEVE THIS TO BE A WIDESPREAD PROBLEM AS I HAVE READ SIMILAR COMPLAINTS ON NISSAN AUTO FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291778November 10, 2009
SEATS
SEAT ROCKS WONT MOVE UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291784November 10, 2009
SEATS
MY 2007 NISSAN MURANO DRIVER SEAT BROKE TONIGHT IT STARTED MAKING A NOISE A COUPLE DAYS PRIOR AND THEN IT JUST STARTED SAGGING DOWN ON THE LEFT SIDE. I HAD TO DRIVE IT HOME WITH IT FLOPPING UP AND DOWN, THIS WAS VERY UNSTABLE AND I AM CONCERNED ABOUT THE SAFETY. WE LOOKED UNDER THE SEAT TO SEE IF PERHAPS A BOLT CAME UNSCREWED ONLY TO SEE ITS A METAL BRACKET AND WOULD NEED TO GO TO THE DEALER TO BE FIXED. MY CAR HAS 50,0000 MILES FROM WHAT I AM SEEING THIS IS A MAJOR ISSUE, BUT SINCE NO BODILY INJURIES OR DEATHS HAVE OCCURRED THEY ARE NOT BEING REQUIRED TO RECALL THIS PROBLEM. I THINK ALLOWING THEM TO CHARGE CONSUMERS 1000.00 TO 1500.00 IS RIDICULOUS. LETS NOT WAIT FOR PEOPLE TO DIE IN ORDER TO FIX THIS PROBLEM. I WILL CALL THE DEALER TOMORROW TO SEE SET UP THE APPT FOR THE ANOTHER RECALL I JUST RECEIVED AND WILL INQUIRE ABOUT FIXING THE SEAT WHICH I AM SURE I WILL BE TOLD ITS OUT OF WARRANTY AND NO RECALL HAS BEEN ISSUED. I HOPE THIS RECALL IS NOT BEING OVERLOOKED BECAUSE OF THE GOVERNMENT BAIL OUTS FOR THESE AUTO DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291574November 9, 2009
LATCHES/LOCKS/LINKAGES
MY WIFE DRIVES A 2005 NISSAN MURANO AND RECENTLY WE HAVE BEEN HAVING PROBLEMS WITH THE DOOR LOCKS. THERE ARE TIMES WHEN THEY WORK AND OTHER TIMES THEY DON'T. I'M CONCERNED THAT IF MY WIFE IS IN AN AREA OF SOME CONCERN THAT THERE IS A WAY TO LOCK ALL THE DOORS. IN AN EMERGENCY THERE IS NO WAY TO KNOW IF THE DOORS WILL UNLOCK WHEN YOU NEED THEM TO. SINCE THE ONLY DOOR WITH A KEY HOLE IS THE DRIVERS DOOR, IF THERE SHOULD BE A SITUATION WERE MY WIFE AND DAUGHTER SHOULD NEED TO RUSH IN THE CAR, THIS WOULD BE A PROBLEM. I TOOK THE CAR IN TO THE SHOP TO GET IT CHECKED OUT AND THEY TOLD ME THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE GENTLEMAN TOLD ME THAT THE ACTUATORS AREN'T SOLD SEPARATELY BUT THAT THE HOLE ASSEMBLY WOULD NEED TO BE PURCHASED AT $409.00 EACH. THIS APPEARS TO BE A WAY TO GREATLY OVER CHARGE. I THINK THAT IF THERE WASN'T A DEFECT IT WOULD BE AN ISOLATED ISSUE BUT WHEN THEY ALL START MALFUNCTIONING AT THE SAME TIME, THERE IS DEFINITELY A PROBLEM. AFTER LEAVING THE DEALER CONCERNED THAT THIS JUST DIDN'T SOUND RIGHT I STARTED TO RESEARCH ON THE INTERNET AND FOUND THIS TO BE HAPPENING TO SEVERAL NISSAN VEHICLES. IF THIS PART IS CAUSING DIFFICULTIES THEN NISSAN SHOULD MAKE THE PART SIMPLE TO REPLACE. I HAVE ALSO RESEARCHED INTO THE COST OF SOME DOOR ACTUATORS ON THE INTERNET AND FIND THEM TO RANGE AROUND $25.00. SINCE I'M NOT A MECHANIC I DON'T KNOW IF THE PART CAN BE PURCHASED OUTSIDE OF NISSAN AND WOULD STILL WORK. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291362November 8, 2009
SEATS
I WAS DRIVING MY 2005 NISSAN MURANO TO WORK ON FRIDAY 11/6/2009 WHEN ALL OF AN SUDDEN MY BOTTOM CROSS BAR TO THE DRIVER SIDE (LEFT SIDE) BROKE, CAUSING MY SEAT TO SWING LEFT TO RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291290November 7, 2009
SEATS
DRIVER'S SEAT BROKE WHILE MY WIFE {160 POUNDS} WAS DRIVING. SEAT LEANED HARSHLY TO THE LEFT. THE SEAT BRACKET MUST NOW BE REPLACED - $1200 REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291335November 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
GAS GAUGE AND ELECTRONIC GAS DISPLAY ARE NOT IN SYNC. FLUCTUATING BETWEEN FULL AND EMPTY. CHECK ENGINE LIGHT CONSTANTLY ON SINCE THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291343November 7, 2009
VISIBILITY
THE DRIVER SIDE SUNVISOR ON MY 2006 NISSAN MURANO REFUSES TO STAY UP AND CONTINUALLY DROPS IN FRONT OF MY FACE WHILE DRIVING UNLESS I HOLD IT WITH ONE HAND. NISSAN KNOWS THE PROBLEM AND REFUSES TO HELP FOR LESS THAN $400-$500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291143November 5, 2009
VISIBILITY
2004 NISSAN MURANO SL DRIVERS SIDE SUN VISOR FALLS DOWN AND BLOCKS THE VIEW OF THE DRIVER UNEXPECTEDLY. STARTED AT ABOUT 6 MONTHS AGO. DEALERSHIP DENIES RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291019November 4, 2009
SEATS
I HAVE A 2003 NISSAN MURANO. THE DRIVERS SIDE SEAT FRAME HAS BROKEN CAUSING THE SEAT TO OVER LEFT TO RIGHT AND FRONTWARD AND BACKWARD FREELY, IT IS OBVIOUS THAT IN A CRASH WITH A SEAT FRAME BROKEN YOU CHANCES OF BEING SERIOUSLY HURT BY THE SEAT COMING LOOSE ARE INCREASED DRAMATICALLY. TALKED TO THE NISSAN REPS AND THEY TOLD US TO TAKE IT TO A NISSAN MECHANIC TO HAVE THE PROBLEM LOOKED AT AND THEN THEY "MAY" BE ABLE TO DO SOMETHING ABOUT IT. LOOKING AT OTHER POSTS ON THE INTERNET THIS IS A COMMON PROBLEM THAT NISSAN WILL DO NOTHING ABOUT FOR THE CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291028November 4, 2009
SEATS
SEVERAL WEEKS AGO I NOTICED THAT THE DRIVER'S SEAT OF MY 2003 NISSAN MURANO WAS ROCKING BACK AND FORTH, PARTICULARLY AROUND CURVES. THIS WEEK, THE LEFT BACK SIDE OF THE DRIVER'S SEAT BROKE. THE LEFT BACK SIDE OF THE SEAT IS NO LONGER STATIONARY. IT MOVES UP AND DOWN WITH ANY TURN OR BUMP. THE SEAT IS NO LONGER LEVEL OR PROPERLY SUPPORTIVE. I WENT TO A NISSAN FORUM AND REALIZED THAT THIS IS THE SAME PROBLEM THAT MANY OTHER NISSAN MURANO OWNERS HAVE HAD. THE DESCRIPTIONS OF THE PROBLEM ARE IDENTICAL TO WHAT I HAVE EXPERIENCED. MY CAR IS OUT OF WARRANTY AND I DO NOT HAVE THE $900. THAT EVERYONE IS REPORTING IS QUOTED TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290788November 3, 2009
SEATS, STRUCTURE:FRAME AND MEMBERS
I OWN A 2006 NISSAN MURANO WITH APPROXIMATELY 105,000 MILES. I WEIGH 160 POUNDS AND DO 95% OF MY DRIVING ON A HIGHWAY. WHILE DRIVING ON A HIGHWAY, THE FRAME SUPPORTING THE DRIVER SEAT CRACKED CAUSING THE SEAT TO BECOME UNSTABLE AND CREATING A HAZARDOUS SITUATION. AS A RESULT, I HAVE TO KEEP THE SEAT IN THE LOWEST POSSIBLE POSITION, OTHERWISE IT BECOMES HIGHLY UNSTABLE. THE DEALER ESTIMATED THE REPAIRS AT $1,035. THE RESULT OF MY RESEARCH OF THIS DEFECT DISCLOSED THAT IT IS A FAIRLY COMMON OCCURRENCE FOR 2006 NISSAN MURANOS. HOWEVER, WHEN I CONTACTED NISSAN AND EXPLAINED THE SITUATION, THEY RESPONDED THAT THERE IS NO RECALL FOR THIS DEFECT AND THEY WILL NOT BE ABLE TO REIMBURSE ME FOR ANY PORTION OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290822November 3, 2009
LATCHES/LOCKS/LINKAGES
DOOR LOCK ACTUATOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290885November 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING IN STOP AND GO TRAFFIC OR WHEN THE CAR WARMS UP, THERE IS A HESITATION WHEN THE AS PEDAL IS PRESSED. THIS USUALLY HAPPENS EVERYDAY WHEN PICKING UP OUR CHILDREN FROM SCHOOL. TOOK IT TO A NISSAN DEALERSHIP AND THEY SAID IT WOULD BE $6500 TO REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290486November 1, 2009
SEAT BELTS
DRIVERS SIDE SEATBELT LATCH IS MALFUNCTIONING. SOMETIMES THE LATCH WON'T RELEASE THE SEATBELT AND SOMETIMES YOU CAN'T RELATCH THE BELT. IT IS HAPPENING ALMOST EVERY TIME I GET IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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