Nissan Murano Complaints

5,967 consumer complaints on file.

#10327083April 22, 2010
SEATS
FRONT DRIVER SEAT BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327098April 22, 2010
VISIBILITY, EQUIPMENT:MECHANICAL
2006 NISSAN MURANO. DRIVERS SIDE SUNVISOR WILL NOT STAY IN THE "UP" POSITION. VISOR IS VERY STIFF TRYING TO PUSH UP, AND CONTINUALLY STAYS IN THE "DOWN" POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326790April 21, 2010
VISIBILITY
MY PASSENGER SIDE SUNVISOR FALLS DOWN WHILE I'M DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326812April 21, 2010
VISIBILITY
DRIVER'S SIDE SUNVISOR DEFECT CAUSES IT TO FALL FROM THE UP POSITION TO THE DOWN POSITION WITHOUT WARNING, CAUSING LOSS OF FULL VISION WHEN DRIVING. IT OCCURS CONSTANTLY. NISSAN REFUSES TO FIX THE PROBLEM AT THEIR EXPENSE. COST TO OWNER IS $400 TO REPLACE THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326857April 21, 2010
VISIBILITY
NISSAN MURANO 2006; REPEATING SUN VISOR FAILURE ON DRIVER AND PASSENGER SIDE BEGAN IN LATE 2009; DISTRACTING DURING DRIVING WHEN VISOR DROPS IN FRONT OF LINE OF VISION. VISORS WILL NOT STAY UP AND OUT OF LINE OF VISION. THIS IS A DEFINITE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326899April 21, 2010
VISIBILITY
2005 NISSAN MURANO (40K MILES). MY DRIVER SIDE SUN VISOR STARTED FALLING DOWN IN MY FACE WHILE DRIVING. ALSO PASSENGER SIDE SUN VISOR HAS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326908April 21, 2010
SEATS
2005 NISSAN MURANO.NO PREVIOUS ISSUES WITH THE SEAT. I HAVE APPROX 95K MILES. BEGINNING ON FRIDAY APRIL 16TH 2010. DRIVERS SIDE SEAT BEGAN TO WOBBLE (SIDE TO SIDE) AS I WAS COMING TO A STOP. I WAS CONCERNED FOR MY SAFETY AS I THOUGHT THAT THE ENTIRE SEAT HAD COME OFF THE TRACK. I HAD TO PULL OVER AND TRIED TO SEE WHAT HAD HAPPENED. I WAS NOT ABLE TO SEE ANYTHING DUE TO THE PLASTIC COVERS ETC ON THE SIDES OF THE SEAT. HOWEVER, I DID NOTICE THAT I COULD COMPLETELY LIFT THE SEAT LEFT TO RIGHT. I VERY CAUTIOUSLY DROVE HOME. UPON FURTHER INSPECTION, WE FOUND THAT A METAL PART UNDER THE SEAT IS COMPLETELY BROKEN IN HALF. THE SEAT IS STILL ON THE TRACK AND ALL OF THE POWER FUNCTIONS ARE STILL OPERATIONAL. HOWEVER, MY SEAT NOW WOBBLES EVERY TIME I SLOW DOWN, MAKE TURNS OR COME TO A STOP. THIS IS NOT A WEAR AND TEAR ITEM. AFTER ONLINE RESEARCH, I HAVE FOUND A SIGNIFICANT NUMBER OF REPORTS AND COMPLAINTS WITH THE EXACT SAME ISSUE. THIS SEEMS TO BE MORE OF A SAFETY HAZARD. I HAVE CONTACTED MY LOCAL NISSAN DEALERSHIP AND HAVE BEEN TOLD THAT IT IS NOT A COVERED ITEM UNDER MY EXTENDED WARRANTY AND THAT THEY ARE FAMILIAR WITH THIS ISSUE AND IT WILL COST APPROX. $1000 PART AND LABOR TO REPAIR!! HOW MANY MORE COMPLAINTS BEFORE NISSAN VOLUNTARILY RECALLS THIS ITEM OR DO ACTUAL DEATHS HAVE TO OCCUR BEFORE SOMETHING CHANGES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326928April 21, 2010
VISIBILITY
DRIVER'S SUN VISOR HAS BECOME LOOSE - WILL NOT RELIABLY STAY IN POSITION WHEN IN ANY POSITION EXCEPT A FULLY UPRIGHT ONE. WHEN LOWERED TO A SHADE POSITION IT WILL DROP LOWER AND BLOCK MY DRIVING VIEW. THIS CAN HAPPEN SLOWLY ON A SMOOTH ROAD OR SUDDENLY WHEN I HIT A BUMP. I HAVE HAD TO USE A TEMPORARY PUTTY TO TRY TO KEEP IT FROM FLOPPING DOWN. THIS IS A CONSTANT PROBLEM. I HAVE OCCASIONALLY HAD TO HOLD THE VISOR IN THE NEEDED POSITION WHEN THE SUN WAS SHINING IN MY FACE - THUS ILLEGALLY AND UNSAFELY DRIVING WITH ONE HAND. MY DEALER SAYS IT WILL COST AROUND $400 TO REPLACE THE VISOR, MONEY I DO NOT HAVE. MY FULL WARRANTY HAD RUN OUT WHEN THIS STARTED AND THE PARTIAL WARRANTY DID NOT COVER "ACCESSORIES", WHICH IS WHAT THEY CLAIM THIS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326934April 21, 2010
VISIBILITY
IN MY 2005 NISSAN MURANO THE SUN VISOR WONT STAY UP AND CONTINUOUSLY FALLS DOWN WHILE DRIVING, INSTANTLY BLOCKING MY VISION, AND HAS ALMOST CAUSED MANY ACCIDENTS. I HAVE READ OVER 300 COMPLAINTS OF THE SAME ISSUE FROM OTHER NISSAN MURANO OWNERS, AND THERE ARE MANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326405April 19, 2010
VISIBILITY
TL*-THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH OVER A BUMPY ROAD SURFACE THE DRIVER SIDE SUNVISOR RELEASED IN A DOWNWARD POSITION INTERMITTENTLY. WHENEVER THE VEHICLE ENCOUNTERED BUMPY ROAD CONDITIONS THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 55,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326198April 18, 2010
VISIBILITY
I HAVE A 2004 NISSAN MURANO. BOTH SUN VISORS WILL NO LONGER STAY UP AND FLOP DOWN IN MY LINE OF VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326240April 18, 2010
SEATS
2005 MURANO SEAT RAIL SNAPPED / FAILED. SEAT DETACHED FROM SEAT MOUNT ON LEFT SIDE DRIVERS SIDE. SEAT IS NOW LOOSE AND UNSTABLE / NOT FACTORY SECURED TO MOUNTING RAIL SYSTEM. THIS IS A SEVERE HAZARD AS PROPER OPERATIONS OF RESTRAINT AND AIRBAG SYSTEMS CANNOT BE GUARANTEED WITH THE SEAT NOT PROPERLY ATTACHED TO FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326135April 17, 2010
SEATS, VISIBILITY
2006 NISSAN MURANO DRIVERS SEAT AND SUN VISOR. MY 2006 NISSAN MURANO HAS HAD TWO PARTS FAIL THAT I BELIEVE ARE A SAFETY CONCERN AND WARRANT A RECALL. THE 1ST PART IS THE DRIVERS SEAT. I'M NOT A LARGE PERSON BUT THE LEFT SIDE SEAT BRACKET BROKE AND NOW MY SEAT ROCKS LEFT AND RIGHT. I CAN'T RAISE THE SEAT UP AND DOWN BECAUSE ONLY THE RIGHT SIDE WORKS. THE SEAT ALSO BOUNCES UP AND DOWN. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE MURANO AND NISSAN'S EXCUSE IS "WEAR AND TEAR." SERIOUSLY??? NISSAN OFFERED TO REPLACE THE DRIVER'S SEAT FOR $1000 +. THE SECOND PART THAT HAS FAILED IS THE DRIVER'S SUN VISOR. WHENEVER I HIT A BUMP, THE SUN VISOR SWIVELS DOWN AND TOTALLY BLOCKS THE DRIVERS VIEW OUT THE WINDOW. THIS IS NOT SAFE. NISSAN OFFERED TO REPLACE THE SUN-VISOR FOR $350. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326154April 17, 2010
AIR BAGS, AIR BAGS:FRONTAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) YOUR MESSAGE HAS BEEN SENT. <> THANK YOU. WE WILL RESPOND TO YOUR QUESTION AS SOON AS POSSIBLE. THE DETAILS OF YOUR MESSAGE ARE BELOW. PLEASE PRINT THIS PAGE FOR YOUR RECORDS. YOUR CONTACT INFORMATION [XXX] YOUR MESSAGE MESSAGE: I WAS IN AN AUTO ACCIDENT AT 0730/4-16-2010 AND I HIT ANOTHER CAR AND MY SPEED WAS LEGAL AT 55MPH AND AT INPACT THE AIR BAG DID NOT DEPLOY. DID I BUY A LEMON, I WAS WEARING MY SEATBELTS, BUT IF I NEEDED AN AIRBAG THE ONE IN MY MURANO DID NOT WORK, WAS THERE A RECALL ON AIRBAGS IN THE 2009 MURANOS.?? DO I NEED TO CONTACT THE DEPT OF TRANPORTATION AND REPORT THIS INFRACTION TO THEM. IF YOU NEED TO CHECK THE CAR IT IS AT CROUSE AUTO BODY IN ELKTON 410-398-9420. MR CROUSE AS WELL AS MARYLAND STATE POLICE MADE AWARE OF THE FACT THAT AIRBAG DID NOT DEPLOY. LEMON OR DEFECTIVE? YOU TELL ME. I AM VERY DISAPPOINTED IN THE WAY THAT THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10325986April 16, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD AND WE CRASHED,THE AIRBAG DEPLOYED AND WHEN I CAME TO I HEARD MY SON SCREAMING THEN I TRIED TO OPEN DRIVER SIDE DOOR AND IT WOULD NOT OPEN THE UNLOCK BUTTON DID NOT WORK EITHER NOR DID THE WINDOW. I THEN TRIED THE PASSENGER SIDE AND THOSE DID NOT WORK EITHER SO I THEN HOPED IN THE BACK SEAT AND UNLATCHED MY SON AND TOOK THE BABY OUT HIS SEAT AND COVERED THEIR FACES BECAUSE OF THE SMOKE TRIED TO OPEN THE BACK DOORS AND WINDOWS AND THEY DID NOT WORK EITHER WE WERE TRAPPED IN THE CAR AND I THEN TRIED TO KICK THE WINDOWS OUT HOWEVER, WAS NOT SUCCESSFUL IT WAS NOT UNTIL A BYSTANDER SAW THE RICKING OF THE CAR AND A FEW MEN HAD TO BREAK THE WINDOWS OUT WITH A CROW BAR AND A HAMMER..SHOULD THIS HAVE HAPPENED THE CAR IS A 2009 NISSAN MURANO WHY DID THE ELECTRICAL SYSTEM FAIL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10326008April 16, 2010
SEATS
I HAVE A 2006 NISSAN MURANO WITH 29K MILES. WHILE DRIVING IN NORMAL CONDITIONS I FELT A POP IN MY DRIVER'S SEAT AND HEARD A METALLIC SOUND FROM UNDER THE SEAT. FROM THAT POINT FORWARD THE DRIVER'S SEAT HAS FELT UNSTABLE AND WOULD MOVE FREELY DURING TURNS AND NORMAL ACCELERATION/BRAKING. THIS INCIDENT SEEMS COMMON BASED ON AN INTERNET SEARCH AND IS REFERRED TO AS A BACK-LEFT LEANING PROBLEM. A TECHNICAL BULLETIN WAS ISSUED BUT NO RECALL. THIS SEEMS EXTREMELY UNSAFE AND SHOULD BE TREATED AS A MANUFACTURING DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326029April 16, 2010
SEATS
MY DRIVERS SIDE SEAT SUDDENLY MADE A METALLIC POPPING NOISE AND MY SEAT TILTED BACKWARDS WHILE I WAS DRIVING. UPON INVESTIGATING THE PROBLEM, THINKING PERHAPS A BOLT HAD LOOSENED, DISCOVERED THAT THE SUPPORT BARS FOR THE SEAT HAD COMPLETELY BROKEN AWAY FROM THE SEAT. I AM DISMAYED BY THE NUMBER OF COMPLAINTS I FOUND ON THE INTERNET WITH THE EXACT SAME PROBLEM. MY DEALER SAID HE HAS TO FIX ONE EVERY COUPLE OF MONTHS. I AM NOW PROPPING MY SEAT UP WITH THREE REAMS OF PAPER. THIS IS A SERIOUS SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325795April 15, 2010
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 TO 45 MPH AND PROCEEDING TO MAKE A LEFT TURN, THERE WAS AN UNUSUAL SOUND AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO UTILIZE EXTREME FORCE IN ORDER FOR THE STEERING WHEEL TO MOVE. WHEN SHE MOVED THE VEHICLE ONTO THE EMERGENCY LANE, SHE NOTICED POWER STEERING FLUID LEAKING UNDER THE VEHICLE. THE CONTACT CONTINUED TO ADD POWER STEERING FLUID; HOWEVER, IT WOULD NOT STAY IN THE VEHICLE. SHE HAD TO FILL THE RESERVOIR EVERY TWO TO THREE DAYS TO MAINTAIN ADEQUATE POWER STEERING FLUID LEVELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A DEFECT IN THE POWER STEERING HOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/19/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325840April 15, 2010
VISIBILITY
2003 NISSAN MURANO. SUN VISOR FAILED WHILE THE VEHICLE WAS JUST PAST ORIGINAL WARRANTY. DEALERSHIP REPLACED THE VISOR FOR FREE BECAUSE I HAD HAD OTHER WORK DONE THERE. SUN VISOR IS NOW FAILING FOR A SECOND TIME, FLOPS DOWN UNEXPECTEDLY OVER WINDSHIELD WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325867April 15, 2010
UNKNOWN OR OTHER
2005 NISSAN MURANO - DRIVERS SIDE SUN VISOR IS BROKEN AND WILL NOT STAY IN THE UP POSITION. FALLS SUDDENLY AND COMPLETELY BLOCKS VISION OF THE ROAD. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THIS ISSUE. NISSAN SAYS IT IS NOT A WARRANTY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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