Nissan Murano Complaints

5,967 consumer complaints on file.

#10327980April 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WORK AROUND (BYPASS) FOR THE REVERSE LOCKOUT PROBLEM IN THE OWNER'S MANUAL SO THE MANUFACTURER WAS AWARE OF A POTENTIAL FOR TROUBLE. ABOUT MARCH 2010 THE PROBLEM APPEARED AND DID NOT DISAPPEAR. I BROUGHT IT TO THE DEALER THEY HAD THE CAR FOR 2 DAYS AND COULD NOT IDENTIFY THE CAUSE. THEY RECOMMENDED REPLACING THE ENTIRE SHIFTER. I REQUESTED THEY DISCONNECT THE LOCKOUT MECHANISM. THEY SAID THEY COULDN'T BECAUSE IT WAS A SAFETY DEVICE. SO I TOLD THEM IT SHOULD BE REPAIRED AT NO COST TO ME. ABOUT A YEAR AGO I FILED A COMPLAINT REGARDING THIS PROBLEM WITH NISSAN. I ASKED THE DEALER TO TALK WITH NISSAN AND GAVE THEM THE COMPLAINT FILE #. NISSAN SAID THE VEHICLE WAS NO LONGER UNDER WARRANTY SO I HAD TO PAY FOR THE REPAIR. MY INTERNET SEARCH INDICATES THERE IS A PROBLEM WITH THE REVERSE LOCKOUT ON THE 2004 MURANO THAT WAS COVERED BY NISSAN IN MOST INSTANCES BUT THERE IS NO TSB ON THE ISSUE AND NISSAN SAYS IT IS NORMAL WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327978April 28, 2010
VISIBILITY
DRIVERS SIDE SUN VISOR UNEXPECTEDLY DROPPED DOWN WHILE DRIVING. THE VISOR WILL NO LONGER STAY IN PLACE, CAUSING A SIGNIFICANT SAFETY HAZARD. ONCE BACK IN PLACE, THE VISOR WILL DROP DOWN ON ITS OWN. I HAVE HAD TO USE A BUNGEE CORD THAT GOES FROM THE REAR-VIEW MIRROR ACROSS THE VISOR TO THE DRIVER'S SIDE CEILING HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327667April 27, 2010
SEATS
THE DRIVER SEAT BECAME UNSTABLE AND WOULD ADJUST WITHOUT USING CONTROLS. SEAT JUST BROKE (THE FRAME) AND ALMOST CAUSED US TO CRASH DUE TO DISPLACEMENT AND LISTING TO THE LEFT. VERY SCARY. JUST FOUND OUT THIS IS A COMMON ISSUE AND THAT IT WILL BE NEARLY $1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327688April 27, 2010
VISIBILITY
2003 NISSAN MURANO SUN VISOR DROPS DOWN AND WILL NOT STAY UP. IT BLOCKS SITE TO TRAFFIC LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327730April 27, 2010
VISIBILITY
TLA* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE TRAVELING AT SPEEDS OF 10 MPH AND UP, THE DRIVER?S SIDE SUN VISOR WOULD FALL WITHOUT WARNING, OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION OF THE FAILURE. THE MANUFACTURER ADVISED THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327771April 27, 2010
ENGINE AND ENGINE COOLING
NISSAN MURANO 2005 - LOOSE MOTOR SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327802April 27, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH DOOR WILL NOT OPEN ON MY 2005 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327804April 27, 2010
VISIBILITY
THE SUN VISOR ON MY 2004 NISSAN MURANO FAILS TO STAY 'UP' OUT OF THE DRIVER'S VISION. IT STARTS TO FALL UNEXPECTEDLY AND BECOMES MORE AND MORE PRONE TO FALLING INTO THE DRIVERS LINE OF VISION. MY FIRST SUN VISOR FAILED BEFORE I HAD THE CAR THREE YEARS BUT AFTER I HAD DRIVEN 36,000 MILES. AFTER A NUMBER OF PHONE CALLS TO NISSAN, THEY REPLACED THE SUN VISOR. NOW, APPROXIMATELY THREE YEARS LATER, THE REPLACEMENT SUN VISOR ALSO FALLS UNTO MY LINE OF SIGHT. THIS IS NOT REPAIRABLE: IT MUST BE REPLACED AT THE COST OF OVER $300 FOR THE PART ALONE, AND I EXPECT, FROM THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE NEXT VISOR WILL ALSO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327547April 26, 2010
LATCHES/LOCKS/LINKAGES
PASSENGER DOOR WILL NOT LOCK OR UNLOCK COMPLETELY. IF YOU USE THE POWER LOCK FEATURE, THE LOCK WILL REMAIN IN THE SAME POSITION IT WAS. YOU MUST MANUALLY LOCK OR UNLOCK THE DOOR, WHICH EXPOSES A HUGE SAFETY RISK AS THERE IS ONLY ONE KEY-HOLE ON CAR. TO OPEN A PASSENGER DOOR, YOU MUST UNLOCK THE DRIVER'S DOOR AND WALK AROUND THE VEHICLE EXPOSING THE DRIVER TO UNNECESSARY SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327576April 26, 2010
SEATS
DRIVER'S LEFT REAR SEAT ATTACHMENT POINT GAVE WAY DURING A SHIFT IN BODY WEIGHT. THIS CREATED A FLOATING TYPE CONDITION AS THE LEFT REAR OF THE SEAT SHIFTED UP AND DOWN IN CORRELATION WITH THE VEHICLES MOVEMENTS/CG SHIFT. TOOK VEHICLE TO DEALER TO POINT OUT UNSAFE CONDITION AND WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY DESPITE THE VEHICLE BEING ONLY 3 YEARS OLD WITH LESS THAN 100,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327587April 26, 2010
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE EXITING THE VEHICLE, THE CONTACT HEARD A SNAP AND NOTICED THAT THE SEAT WAS LEANING BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327352April 25, 2010
VISIBILITY
THE DRIVER'S SIDE SUN VISOR ON MY 2006 NISSAN MURANO WILL NOT STAY UP. IT SUDDENLY FALLS VERTICALLY DOWN AND OBSTRUCTS MY VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327358April 25, 2010
VISIBILITY
DRIVER SIDE VISOR DOES NOT STAY UP COMPLETELY - DROPS INTO LINE OF SIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327361April 25, 2010
SEATS
THE DRIVERS FRONT SEAT BROKE ON MY WIFE'S 2005 NISSAN MURANO WHILE SHE WAS DRIVING AT 55 MPH. THE SEAT STARTED ROCKING BACK AND FORTH. SHE WAS ABLE TO MAKE IT HOME AS SHE WAS ONLY 3 MILES AWAY. THE CAR HAS 32,600 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327149April 23, 2010
VISIBILITY
SUN VISOR ON DRIVERS SIDE DROPS INTO LINE OF SIGHT. WILL NOT STAY IN ONE POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327201April 23, 2010
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE COME SHORT IN COVERING THIS COMPONENT WHICH IS A MECHANICAL PART TO CVT TRANSMISSION. THE COST FOR OUR REPAIR WAS OVER $3000. NEEDLESS TO SAY THIS CAUSES A MAJOR SAFETY CONCERN SINCE THE VEHICLE TENDS TO STALL AND CAN BECOME INOPERABLE AT ANY SPEED. UPDATED IVOQ 05/26/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327200April 23, 2010
SEATS
DRIVER'S SEAT UNSTABLE WHICH MOVES DURING DRIVE MODE. NISSAN SAYS THAT THE CAR IS OUT OF WARRANTY AND WON'T FIX THE PROBLEM. THE COST IS ESTIMATED OVER $750. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327246April 23, 2010
SEATS
AS I WAS DRIVING DOWN THE FREEWAY, I FELT A SNAP FROM UNDER THE SEAT AND SLIGHTLY PULLED ME DOWN, WHICH CAUSED MY FOOT TO RELEASE THE GAS PEDAL. I WAS ABLE TO MAINTAIN CONTROL BECAUSE I AM A SKILLED AND EXPERIENCED DRIVER. I RESEARCHED THE INTERNET AND FOUND THIS WEBSITE AND APPARENTLY THERE IS A LOT OF ISSUES WITH THE DRIVER SEAT OF A 2005 NISSAN MURANO SIMILAR TO MINE. NISSAN NEEDS TO PREVENT A MAJOR ACCIDENT UNLIKE TOYOTA THAT WAS NOT ABLE TO ON SUCH AN INSIGNIFICANT DEFECT. A LOT OF LIVES ARE AT RISK AND THEY DO NOT NEED TO WAIT UNTIL SOMETHING TRAGIC HAPPENS TO ACT ON THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326998April 22, 2010
FUEL SYSTEM, OTHER, STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SINCE I BOUGHT THIS CAR FROM NISSAN DEALERSHIP ITS BEEN ONE THING AFTER THE OTHER FIRST THE CATALYTIC CONVERTER WAS ALREADY BROKE WHEN THE SOLD IT TO US THEY TURNED THE ENGINE LITE OFF PRIOR TO GOING FOR TEST DRIVE THE DAY WE BOUGHT N RODE HOME THE LITE CAME RIGHT BACK ON & HAS BEEN ON SINCE STILL IS DEALER SAID 1500$$ AN THEY WOULD FIX IT NICE... THE FRONT SEAT BROKE, GAS TANK LID WOULDN'T OPEN HAD TO FIX IT, AN NOW STEERING HAS WENT 640$$ TO FIX IT ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327086April 22, 2010
SEATS
LEFT SIDE OF SEAT FRAME BROKE. DRIVERS SEAT. DEALER QUOTED $1250 TO REPAIR. NOT SAFE TO DRIVE WITH LOOSE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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