Nissan Murano Complaints

5,967 consumer complaints on file.

#10329358May 7, 2010
ENGINE AND ENGINE COOLING
2005 NISSAN MURANO TAKEN IN TO NISSAN OF GASTONIA ON 4/27/10 TO HAVE THE AIR INTAKE RECALL CORRECTED. MILEAGE IS ABOUT 52,000 MILES. ON 4/29/10, MY CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY HAD TROUBLE WITH DELAYED STARTING. CODE P0345 CAMSHAFT POSITION SENSOR A BANK 2 CIRCUIT MALFUNCTION. CALLED DEALERSHIP AND MADE APPOINTMENT FOR THEIR NEXT AVAILABLE DATE 5/4/10 AND TOOK IT IN TO BE LOOKED AT. SERVICE MANAGER FELT QUITE CERTAIN THAT THEY HAD LEFT SOMETHING UNPLUGGED. HE CAME BACK TO ME 1 HOUR LATER TO ADVISE THAT I NEEDED A NEW CAMSHAFT POSITION SENSOR. IT COST ME $247 TO REPLACE THE SENSOR. TOO MANY ISSUES WITH THIS SENSOR ON LINE ON NISSAN RECALLS FOR THIS NOT TO BE A SAFETY CONCERN ON THE 05 MURANOS' TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329098May 6, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I AM EXPERIENCING A SERIOUS SAFETY ISSUE WITH MY 2009 NISSAN MURANO. I AM NOTIFYING THE NHTSA OF THIS ISSUE BECAUSE IT NEEDS FURTHER INVESTIGATION. I AM STUNNED THAT NISSAN HAS BEEN SO CARELESS WITH MY SAFETY, ESPECIALLY IN THE WAKE OF THE TOYOTA DEBACLE. THERE IS AN OPEN RECALL ON MY VEHICLE'S MAKE AND MODEL FOR ITS FAULTY TIRE PRESSURE MONITORING SYSTEM (TPMS). THE NISSAN RECALL NUMBER IS 09V393000, WHICH STATES THAT THE TPMS IS FLAWED AND PRONE TO CORROSION AND FAILURE DUE TO A FAULTY NUT USED IN THE MANUFACTURING PROCESS. THE RECALL AFFECTS VEHICLES IN NORTHERN STATES WHERE THE SALTY ROADS EXCESSIVELY CORRODES THE NUT USED TO MANUFACTURE THE 2009 TPMS, AT WHICH POINT "THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH," ACCORDING TO THE NISSAN RECALL. I WAS NOT AWARE OF THE RECALL UNTIL MY CAR FAILED INSPECTION RECENTLY. NISSAN'S CONSUMER AFFAIRS DEPARTMENT HAS DENIED SERVICE TO MY VEHICLE. THEY CLAIM THAT MY VIN NUMBER DOESN'T APPLY TO THE RECALL. AFTER INSPECTING MY CAR, IRA NISSAN IN TEWKSBURY, MA STATED IN ITS REPORT THAT MY VEHICLE IS CLEARLY AFFECTED BY THE TPMS DEFECT. NISSAN HEADQUARTERS STATES MY VEHICLE WAS NOT MANUFACTURED WITH THE NUT IN QUESTION - THE NUT THAT THE COMPANY HAS PUBLICLY ACKNOWLEDGED IS SERIOUSLY FLAWED. MY RESPONSE? THEN THE EVIDENCE SUGGESTS THIS ISSUE IS MUCH LARGER IN SCOPE THAN THIS ONE NUT FROM THIS ONE VENDOR. NISSAN IS UNWILLING TO ACKNOWLEDGE THEY HAVE A LARGER ISSUE ON THEIR HANDS. PERHAPS THERE WERE MULTIPLE VENDORS THAT PROVIDED OTHER FLAWED NUTS IN THE TPMS. OR PERHAPS THE NUT IS NOT THE SOURCE OF THE PROBLEM AT ALL. WHATEVER THE CASE, THIS SAFETY ISSUE NEEDS FURTHER INVESTIGATION. THIS FLAW AFFECTS THE TIRES - A CRITICAL PIECE TO THE SAFETY OF ANY VEHICLE. THE SAFETY OF THOUSANDS OF CONSUMERS IS AT STAKE. THE PARALLELS TO THE TOYOTA DEBACLE IS STRIKING. A VERY SMALL PIECE OF EQUIPMENT IS PUTTING DRIVERS AND PASSENGERS AT RISK... UNBEKNOWNST TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329144May 6, 2010
VISIBILITY
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SAFETY ISSUE WITH 2003 NISSAN MURANO SUN VISOR: MY WIFE'S 2003 MURANO HAS AN ISSUE WITH THE SUN VISOR THAT CREATES A SERIOUS SAFETY ISSUE WHILE DRIVING; THE VISOR POPS DOWN RANDOMLY, BOTH WITH BUMPS IN THE ROAD, AND ON ITS OWN. IT GOES WITHOUT SAYING; THIS IS A VERY SERIOUS ISSUE THAT NISSAN SHOULD ADDRESS IMMEDIATELY. IN THE INTERIM, WHAT I HAVE DONE TO MITIGATE THE RISK IS REMOVED THE VISOR UNTIL 1. I CAN SOURCE A REPLACEMENT SOMEPLACE OTHER THAN THE DEALER, OR 2. FIGURE OUT IF THERE ARE DEALER REPLACEMENT OPTIONS - AT DEALERS COST. I TALKED TO NISSAN AND CONFIRMED THERE ARE NO KNOWN RECALL CAMPAIGNS FOR THIS ITEM. IN READING NISSAN FORUM INPUT, THERE ARE ISSUES WITH MORE THAN JUST MY YEAR, THERE ARE ALSO ISSUES WITH 2004, AND 2005'S AS WELL. THAT SAID I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE NISSAN HAS NOT ADDRESSED THIS AS A SAFETY CONCERN, AND WILL NOT REPLACE AS A WARRANTY ITEM EITHER. ALL NISSAN OWNERS NEED THE HELP OF THIS AGENCY TO DRIVE THE POINT HOME; NISSAN SHOULD LAUNCH A RECALL TO HAVE THEM REPLACED SAVING OWNERS $250-$300 OR MORE FOR INFERIOR PARTS, PARTS THAT FOR SOME OWNERS HAVE FAILED MORE THAN ONCE. REFERENCE: HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329208May 6, 2010
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING AT SPEEDS OF 45 MPH, THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES THEN ENGAGED WITHOUT DRIVER WARRANT. THE CONTACT HAD NOT DEPRESSED THE BRAKE PEDAL AND INSTEAD, ATTEMPTED TO DEPRESS THE ACCELERATOR BUT TO NO AVAIL. THE DEALER ADVISED THE ALTERNATOR HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,000 AND THE CURRENT MILEAGE WAS 116,891.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329014May 5, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2006 NISSAN MURANO WON'T STAY UP ANYMORE. LIKE THE OTHER COMPLAINTS, IT JUST DROPS DOWN. ON OCCASION, IT WILL STAY FOR A SHORT WHILE, ONLY TO DROP INTO MY LINE OF SIGHT WHILE DRIVING!! DEFINITELY SAFETY HAZARD THAT NISSAN NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329040May 5, 2010
SEATS
ON MY 2006 NISSAN MURANO SE THE DRIVER'S SIDE SEAT IS LIKE A ROCKING CHAIR. IT APPEARS THAT ONE OF THE BRACKETS BROKE UNDERNEATH. I TOOK IT TO A NISSAN DEALERSHIP WHO CONFIRMED THE PROBLEM AND THEN NISSAN CORPORATE SAID THEY WOULD DO NOTHING TO FIX THE PROBLEM. I HAVE FOUND THAT HUNDREDS OF MURANO OWNERS HAVE HAD THE SAME PROBLEM AND THIS IS A REALLY SAFETY CONCERN BUT I FEAR THAT NISSAN WILL ONLY DO SOMETHING ONCE SOMEONE DIES FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328758May 4, 2010
SEATS
THE DRIVERS SEAT FRAME IS MADE WITH PLASTIC PARTS AND IT BREAKS IN HALF. DRIVERS SEAT THEN BECOMES LOOSE AND COMPLETELY UNSTABLE. THIS IS THE FIRST TIME I HAVE HAD TO REPLACE THE FRAME. THE PART IS $750 WITHOUT INSTALL. ACCORDING TO THE BLOG POSTS THIS IS A KNOW PROBLEM WITH THE NISSAN MURANOS 2003-2006. WISH I WOULD HAVE LOOKED THAT UP BEFORE BUYING THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328827May 4, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 09V393000 (TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328852May 4, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE SUN VISOR ON THE DRIVER SIDE WOULD CONTINUOUSLY FALL DOWN. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE THE CONTACT WAS TRAVELING ON A BUMPY ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THE VISOR WOULD BE REPLACED AT THE CONTACTS EXPENSE. THE CURRENT MILEAGE WAS 89,461. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328614May 3, 2010
VISIBILITY
THE SUN VISOR CONTINUES TO FALL INTO THE DRIVERS LINE OF VISION WHILE OPERATING THE VEHICLE. THE VISOR FALLS ON ITS OWN WITHOUT ANY ACTION FROM THE DRIVER AND WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328404May 2, 2010
VISIBILITY
2007 NISSAN MURANO DRIVERS SIDE SUN VISOR KEEPS FALLING DOWN, SAFETY ISSUE. I'VE READ ON FORUMS AND THEY HAVE HAD THIS ISSUE FOR QUITE A FEW YEARS, AND FROM WHAT I'VE READ THEY WANT TO RIP YOU OFF ON PRICE FOR A NEW ONE. YOU LOSE YOUR TOTAL VISION OF THE ROAD WHEN IT FALLS. IT FALLS VERY OFTEN, ABOUT EVERY 5 MINUTES. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328419May 2, 2010
SEATS
DRIVER'S SIDE SEAT JUST BROKE - SEAT ROCKS BACK AND FORTH WHILE DRIVING, MORE NOTICEABLE WHEN STOPPING AND ACCELERATING. LOOKED UNDERNEATH SEAT AND IT APPEARS ONE WELD IS BROKEN, THE OTHER SIDE'S WELD MAY BE CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328349May 1, 2010
LATCHES/LOCKS/LINKAGES
MY 2005 NISSAN MURANO HAD THE FRONT PASSENGER DOOR LOCK ACTUATOR STOPPED WORKING IN 2008. TODAY, MAY 1, 2010 THE BACK PASSENGER SIDE DOOR LOCK ACTUATOR STOPPED WORKING. I FIND THIS TO BE A SERIOUS PROBLEM THAT THE DOOR DOES NOT LOCK AND/OR UNLOCK UNLESS YOU MANUALLY DO IT. I HAVE CHILDREN AND TO GET THE BABY OUT OF THE CAR SEAT I HAVE TO REACH BACK UNLOCK THE DOOR MANUALLY AND THEN GO AROUND THE CAR TO TAKE HIM OUT. THE DEALERSHIP INFORMED IT WOULD BE $389 PER DOOR. I TRIED CALLING NISSAN HEADQUARTERS WHAT A JOKE....I'VE BEEN TOLD THEY NEVER HEARD OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328359May 1, 2010
VISIBILITY
2006 NISSAN MURANO DRIVER SIDE SUN VISOR FALLS DOWN AND BLOCKS DRIVER'S VISION. DEALERSHIP DENIES THERE IS A SAFETY PROBLEM AND CHARGES $400 FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328175April 30, 2010
SEATS
APPROXIMATELY 15 MONTHS AGO, OUR DRIVERS SIDE SEAT BROKE UNDERNEATH THE SEAT CAUSING THE SEAT TO LEAN TO THE LEFT AGAINST THE DRIVERS SIDE DOOR. I TOOK THE SEAT OUT TO SEE WHAT HAD HAPPENED AND FOUND THE METAL FRAME SUPPORT BAR UNDERNEATH THE SEAT HAD SNAPPED. WE CALLED THE DEALER AND THEY TOLD US TO BRING IT IN AND IT COULD COST UPWARDS OF $500 INITIALLY. I DECIDED TO FIX THE SEAT MYSELF AND RE-WELD THE METAL. I CONTACTED NISSAN TO SEE IF THEY WOULD DO ANYTHING FEELING THAT THIS IS A HUGE SAFETY CONCERN BEING THAT THE SEAT IS PART OF THE RESTRAINT SYSTEM AND THEY TOLD ME TO TAKE IT TO THE DEALER WHICH I DID, THEN, TO HAVE THE DEALER CONTACT THEM. THE DEALER CHARGED ME $107 TO TAKE THE SEAT OUT LOOK AT IT, PRINT OFF SOME PAPERS AND PUT IT BACK IN THE CAR. NISSAN THEN CONTACTED ME AND DENIED ANY ACCOUNTABILITY FOR THE DEFECT, TOLD ME I WAS OVER WARRANTY AND FURTHERMORE THAT I VOIDED THE WARRANTY WHEN I FIXED MY OWN SEAT. I AM OUTRAGED THAT THERE HAS NOT BEEN A RECALL ON SUCH AN IMPORTANT PART OF THE CAR! AS I CHECK WITH PARTS PEOPLE OR EVEN DO RESEARCH ONLINE ABOUT THIS PROBLEM IT'S CLEARLY EVIDENT THAT THIS IS A MAJOR PROBLEM WITH THIS CAR AND EVERYONE KNOWS IT. I HAVE FIXED THIS SEAT 3 TIMES OVER THE PAST 15 MONTHS AND I AM FED UP WITH IT. NISSAN WANTS $1000 TO FIX THIS. I THINK THAT SUCKS AND THEY SHOULD BE STANDING BY THEIR PRODUCT AND FIXING IT LIKE A REAL REPUTABLE COMPANY WOULD. THE WEBSITE I READ SEVERAL STORIES ON WAS CARCOMPLAINTS.COM. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328192April 30, 2010
VISIBILITY
2006 NISSAN MURANO DRIVER SIDE SUN VISOR FALLS DOWN AND BLOCKS YOUR VISION,I HAVE NOT HAD AN ACCIDENT BUT CAN SEE THE POSSIBILITY! CALLED DEALERSHIP AND THEY DENY ANY PROBLEMS,CHECKED THE INTERNET AND THERE ARE MULTIPLE COMPLAINTS WITH SAME PROBLEM.....NOTE-DEALERSHIP WANTS $400= TO REPLACE A FAULTY SUN VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328197April 30, 2010
SEATS
BROKEN DRIVERS SEAT FRAME - NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328014April 29, 2010
POWER TRAIN
2003 NISSAN MURANO FAILS TO ACCELERATE INTERMITTENTLY. THIS HAS BEEN RANDOM FOR THE PAST FEW YEARS. NEVER KNOW WHEN IT WILL OCCUR BUT NEVER WHEN TAKEN TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328081April 29, 2010
VISIBILITY
DRIVER AND PASSENGER SIDE SUN VISOR WILL NOT REMAIN IN THE UP POSITION. THE DRIVER SIDE IS THE SAFETY HAZARD; IT WILL FALL DOWN WITHOUT NOTICE. IT WILL NOT STAY UP AT ALL NOW; CAUSING A RESTRICTED VIEW. THIS IS THE 2ND VISOR I HAVE HAD; THE FIRST TIME IS WAS REPLACED UNDER THE WARRANTY BUT THAT HAS RUN OUT AND THEY WILL NOT REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327930April 28, 2010
SEATS
MY 2006 NISSAN MURANO DRIVER SIDE SEAT FRAME ASSEMBLY HAS BROKEN ON THE LEFT SIDE CAUSING THE SEAT TO MOVE AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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