Nissan Murano Complaints

5,967 consumer complaints on file.

#10396961April 20, 2011
SEATS
2205 NISSAN MURANO SL AWD, THE DRIVER SEAT BRACKET JUST BROKE. IT ROCKS FROM SIDE TO SIDE. IT IS UNSAFE IF I WERE TO HAVE A ACCIDENT MY SEAT WILL FLY LOOSE. I WANT TO COMPLAIN TO NISSAN FOR NOT RECALLING THE VEHICLE SEATS SINCE THEY ARE DEFICIENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396769April 19, 2011
SEATS, SUSPENSION
1. PURCHASED 2006 NISSAN MURANO IN MAY 2010 WITH 40,000 MILES ON IT. AT 40,000 MILES THE FRONT LEFT TIRE STARTED TO MAKE A GRINDING NOISE. 2. AT 47,000 MILES WHEEL BEARING ON FRONT LEFT TIRE WENT BAD. AT 51,000 MILES WAS DRIVING THE CAR AND HEARD A SNAP AND THE LEFT SIDE OF THE DRIVERS SEAT COLLAPSED AND NOW ROCKS BACK AND FORTH MAKING IT NOT ONLY UNSAFE BUT ALSO UNCOMFORTABLE TO DRIVE. 3. PAID $500 TO GET THE WHEEL BEARING REPAIRED ON THE CAR. TOOK THE CAR INTO NISSAN DEALERSHIP TO GET THE SEAT LOOKED AT AND WERE TOLD THAT IT WOULD BE A $1300 REPAIR BECAUSE NISSAN DOES NOT MAKE THE PART THAT WAS DEFECTIVE, THEREFORE WE WOULD HAVE TO PAY TO GET THE ENTIRE SEAT REPLACED. THESE ARE BOTH SAFETY ISSUES AND THERE ARE 1,000'S OF COMPLAINTS ON BOTH OF THESE ISSUES YET NISSAN STILL REFUSES TO PAY FOR THE REPAIRS OR RECALL THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396620April 18, 2011
SEATS
WHILE DRIVING TO WORK MY 2005 NISSAN MURANO DRIVER SEAT REAR BRACKET FAILED. THIS RESULTED IN THE SEAT DROPPING TO THE LEFT NEARLY CAUSING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396718April 18, 2011
SEATS
THE 8-WAY POWER SEAT FIRST STOPPED MOVING THE INNER LEFT SIDE (CLOSEST TO THE SEAT BACK) OF THE DRIVER'S SEAT (EFFECTIVELY MAKING THE POWER SEAT NON-FUNCTIONAL); THE SEAT LATER STARTED MOVING, ROCKING, SLIGHTLY FORWARD, NOTICEABLY (AND UNFORTUNATELY) DURING BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396099April 16, 2011
SUSPENSION
I HAVE A 2007 NISSAN MURANO WITH ABOUT 58,000 MILES AND ABOUT 6 MONTHS AGO WHEN IT HAD ABOUT 50,000 MILES, I HAD TO REPLACE THE LEFT OUTER TIE ROD. JUST RECENTLY, I HAD TO REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARMS BECAUSE THE BALL JOINTS WERE BADLY WORN. I DIDN'T NOTICE ANY HANDLING, STEERING, RATTLING OR ANY OTHER UNUSUAL ISSUES BEFORE THE PROBLEM WAS NOTICED. I DON'T DRIVE THE CAR OVER ROUGH ROADS OR ABUSE IT IN ANY WAY. THESE DEFECTS WERE DETECTED WHEN THE TIRES WERE ROTATED. IT MAKES ME WONDER WHAT ELSE WILL CAUSE PROBLEMS IN THE SUSPENSION IF THESE THINGS WENT WRONG WITH RELATIVELY LOW MILEAGE. THERE ARE NO RECALLS THAT I CAN DETECT AND THIS IS NOT COVERED UNDER THE BASIC WARRANTY SO I PLAN TO CALL THE DEALER AND DO A LOT OF COMPLAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395839April 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD NOT RESPOND TO ACCELERATOR WHILE IN GEAR WHILE ATTEMPTING TO ACCELERATE FROM STOP. ENGINE WOULD NOT REV, BUT WAS RUNNING. VEHICLE TOWED TO DEALER. DEALER ADVISED CVT TRANSMISSION COMPONENT CALLED VALVE BODY HAD AN INTERNAL FAILURE AND TCM WOULD NEED REPROGRAMMING. VEHICLE HAS 126700 MILES, PURCHASED NEW. CVT WARRANTY WAS EXTENDED BY NISSAN FROM ORIGINAL 5 YEARS 60000 TO 10 YEARS 120000. THIS VEHICLE'S MILEAGE IS BEYOND THIS EXTENDED WARRANTY PERIOD. HOWEVER, MAJOR COMPONENT FAILURE OF CVT IS RECOGNIZED BY NISSAN BY VIRTUE OF EXTENSION OF ORIGINAL WARRANTY. THE EXTENSION IS INADEQUATE AND NISSAN SHOULD BE REQUIRED TO EXTEND FOR LONGER TIME AND MILEAGE. MECHANICS HAVE ADVISED THAT VALVE BODY FAILURES IN TRANSMISSIONS ARE VERY RARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395909April 14, 2011
LATCHES/LOCKS/LINKAGES
1.) MY DRIVER AND PASSENGER DOOR LOCK ACTUATORS ARE NOT WORKING AS OF YESTERDAY 4/13/11. I HAVE TO USE MY KEY TO UNLOCK MY DOOR- THE FAB WILL NOT WORK. FROM THE OUTSIDE AND MY UNLOCK/LOCK BUTTON DOES NOT WORK ON THE INSIDE EITHER. THE FAB DOES UNLOCK THE REARS DOORS ONLY. 2.) FAILURE OCCURS EVERY TIME 3.) HAVE NOT FIXED IT YET BECAUSE BASED ON RESEARCH, THIS IS A NISSAN ISSUE THAT NEEDS TO BE ADDRESSED. I SIGNED A RECENT PETITION WITH OVER 624 OTHER SIGNATURES OF PEOPLE WITH SIMILAR PROBLEMS. NISSAN NEEDS TO FIX THIS NOW AS IT IS A HUGE SAFETY ISSUE AND COULD RESULT IN HARM TO VEHICLE OWNERS IF THEY CANNOT LOCK THEIR DOORS INSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395948April 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE TRANSMISSION ASSEMBLY HAD MALFUNCTIONED AND THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED FIVE YEARS LATER AND THE CONTACT CALLED THE MANUFACTURER REGARDING THE TRANSMISSION ASSEMBLY. THE MANUFACTURER ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395617April 12, 2011
STEERING
STEERING FLUID LEAKING. I REFILL THE FLUID EVERY WEEK. LOOKING ONLINE, THIS IS A COMMON PROBLEM WITH THE 2007 NISSAN MURANO. THERE SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395657April 12, 2011
SEATS
DRIVER'S SIDE SEAT FRAME BROKE AND IS NOW LISTING HEAVILY TO ONE SIDE. NOT EXACTLY SURE WHEN THE FAILURE OCCURRED BUT NOTICED THAT DURING THE RESETTING (BETWEEN BUTTONS 1 AND 2) THAT THE SEAT WOULD ONLY RAISE ON THE RIGHT, NOT LEFT. THAT WAS ABOUT A MONTH AGO. TODAY, WHILE CLEANING THE VEHICLE I WAS WIPING THE SEATS DOWN AND NOTICED THAT THE ENTIRE UNIT IS UNSTABLE. THIS IS A SAFETY CONCERN AND I'M SHOCKED BY THE APPARENT LACK OF NISSAN'S RESPONSE. I HAVE NOT CONTACTED NISSAN YET BUT WILL DO SO IN THE NEXT FEW DAYS. THE EARLIEST I CAN GET THE MURANO INTO THE DEALERSHIP IS TWO WEEKS FROM TODAY. A POOR WAY TO RUN A BUSINESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395484April 11, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD NOT REMAIN IN A SECURE UPWARD POSITION AND WAS OBSTRUCTING THE VISIBILITY OF THE DRIVER. THE SUN VISOR WAS PERMANENTLY REMOVED, THE PART WAS ORDERED AND THE CONTACT PLANNED TO PERFORM A REPAIR WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 05/05/11*LJ UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395490April 11, 2011
VISIBILITY
MY DRIVER SIDE SUNVISOR FLOPS DOWN AND WILL NOT STAY POSITIONED CORRECTLY TO SHIELD THE SUN. I EITHER HAVE TO DRIVE W/O THE VISOR AND BE BLINDED BY THE SUN OR I HAVE MY VIEW OBSTRUCTED FROM THE FLOPPY SUNVISOR BEING RIGHT IN MY LINE OF VISION. THE FAILURE OCCURS ANYTIME I TRY AND USE THE VISOR. THIS STARTED WHEN MY MILEAGE WAS 41,000 AND I DRIVE A 2006 MURANO. THIS IS A BIG SAFETY CONCERN. MY NISSAN DEALER QUOTED ME AT $433.18 TO REPAIR THE VISOR. I HAVE DONE RESEARCH AND THIS APPEARS TO BE AN ONGOING ISSUE WITH NISSAN MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395513April 11, 2011
SEATS
DRIVERS SEAT BROKE UPON ENTERING THE VEHICLE. APPARENTLY THE SEAT FRAME WORE OUT AFTER ONLY 75K MILES AND 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395332April 9, 2011
SEATS
WHILE DRIVING IN A GARAGE AT LOW SPEED, MY DRIVER SIDE SEAT SUDDENLY SNAPPED, AND TILTED DOWN TO LEFT. NOW WHEN I DRIVE, THE SEAT ROCKS BOTH SIDE TO SIDE & FRONT TO BACK, AND IS VERY UNSTABLE. I WORRY THE OTHER SIDE WILL SNAP UNDER THE STRESS OF THE MOTION, AND MY SEAT WILL NO LONGER BE CONNECTED TO THE CAR. ALREADY I CAN FEEL THE MOTION OF THE SEAT FROM MY SEATBELT, AND HONESTLY IT IS A LITTLE HARD TO STEER WHEN MY BODY ISN'T STABLE. I REALIZE AN INVESTIGATION WAS ALREADY DONE INTO THIS MATTER A FEW YEARS AGO WHICH WAS CLOSED BECAUSE THERE WAS NOT EVIDENCE OF HARM DUE TO THE MANUFACTURING PROBLEM. MUST SOMEONE BE INJURED BEFORE NISSAN WILL TAKE RESPONSIBILITY FOR THIS? THERE ARE ALMOST 300 COMPLAINTS REGISTERED ON THIS SITE ALONE FOR THIS PROBLEM, AND THE DEALERS SEEM TO BE MAKING ABOUT $1000 FOR EACH REPAIR SO I DOUBT THEY WILL DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395337April 9, 2011
LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395264April 8, 2011
SEATS
BROKEN DRIVERS SEAT FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395290April 8, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING MY WIFE TO WORK MY CAR STOPPED WORKING AND I PULLED OVER TO THE SIDE OF THE ROAD. THE SERVICE ENGINE SOON LIGHT CAME ON AND I WAS ABLE TO START THE CAR AGAIN. THE NEXT DAY I WAS DRIVING AT ABOUT 50 MILES AND HOUR AND THE SAME THING HAPPEN TWICE. THE CAR WILL NOR START UNLESS I GIVE IT SOME GAS BY STEPPING ON THE ACCELERATOR. I CHECKED THE FAILURE CODES AND GOT P0340, BANK 1 CAMSHAFT POSITIONING SENSOR FAILURE. CALLED MY NISSAN DEALER IN SANTA ROSA CALIF. AND WAS TOLD MY VEHICLE WAS NOT A PART OF RECALL 03V455000. THIS IS WRONG. THIS PROBLEM IS WELL KNOWN AND ALL 2003 NISSAN MURANO'S SHOULD BE INCLUDED. MY CAR HAS 103,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394948April 5, 2011
SEATS
WHILE TRAVELLING FOR A FUNERAL, DRIVER'S SEAT STARTED ROCKING TO THE REAR. INVESTIGATION SHOWED THE SEAT FRAME HAD BROKEN AT THE LEFT REAR CORNER. A NISSAN DEALER IN WISCONSIN REFUSED TO REPAIR THE SEAT FAILURE FOR FREE AS THE CAR IS NO LONGER UNDER WARRANTY. TO GET VEHICLE HOME A BLOCK OF WOOD WAS PLACED UNDER CORNER. ONCE THE CAR WAS IN HOME STATE, DEALER THERE ALSO REFUSED TO REPAIR FOR FREE EVEN THOUGH THIS IS A SAFETY ISSUE. OWNER HAD 3RD PARTY MECHANIC REMOVE AND MAKE WELDING REPAIRS. SEARCHING THE INTERNET SHOWS MANY COMPLAINTS FOR THIS MODEL VEHICLE WITH MULTIPLE PRODUCTION YEARS STARTING IN 2003 THROUGH AT LEAST 2007 FOR THE SAME DRIVER'S SIDE SEAT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394254April 4, 2011
SEATS
TWO DAYS AGO, MY DRIVER'S SEAT BROKE RESULTING IN THE STEEP TILT WHICH PUSHES ME TOWARDS THE DRIVER DOOR ESPECIALLY WHEN CAR IS MAKING A TURN. IT SEEMS TO BE ANCHORED ON THE RIGHT SIDE BUT COMES LOOSE FROM THE LEFT REAR, ALLOWING ROCKING WHEN TAKING TURNS. THIS CAR HAS 47K MILES. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, AS IT COULD AFFECT A DRIVER'S CONTROL OF THE STEERING WHEEL, PEDALS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394080April 3, 2011
SEATS
I WAS DRIVING MY CAR HOME FROM WORK WHEN I TURNED A CORNER AND MY SEAT CAME OFF THE FLOOR. I WASN'T GOING FAST SO I WAS ABLE TO KEEP CONTROL. THE CAR IS IN EXCELLENT CONDITION AND ONLY AS 20K MILES ON IT. I DID SOME RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM DUE TO FAULTY DESIGN OF THE POWER SEATS. DEPENDING ON THE SITUATION, THIS COULD DEFINITELY LEAD TO AN ACCIDENT AND SERIOUS HARM SINCE THE SEAT IS NOT SECURELY FASTENED TO THE CHASSIS OF THE CAR. THE FACT THAT NISSAN WON'T COVER THE COST TO FIX THE ISSUE ($1000 PART PLUS $400 LABOR) BECAUSE IT IS OUT OF WARRANTY IS RIDICULOUS. A CAR SEAT SHOULD NOT BREAK AT ALL LET ALONE AFTER 20K MILES. THIS IS A POTENTIAL A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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