Nissan Murano Complaints

5,967 consumer complaints on file.

#10433990November 2, 2011
VISIBILITY
BOTH VISORS ON THE PASSENGER SIDE AND DRIVER SIDE DROP; MOSTLY OCCURS ON THE DRIVERS SIDE, IF THE ROAD IS A LITTLE BUMPY IT FALLS DOWN A LOT! IT IS EXTREMELY DANGEROUS AS IT OCCURS SO OFTEN AND I LIVE IN A BIGGER CITY AND DEAL WITH THE PROBLEM OF TRAFFIC ON A REGULAR BASIS, IT CAUSES MY LINE OF SIGHT TO BE EXTREMELY OBSTRUCTED AS I AM A TALLER PERSON AND ALREADY HAVE MY SEAT DOWN AS LOW AS POSSIBLE AND CANNOT SEE ANYTHING WHEN THE VISOR DROPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433991November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER AS NEEDING A NEW CRANKSHAFT POSITION SENSOR, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER:03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 87,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433854November 1, 2011
SEATS
I OWN A 2005 NISSAN MURANO SE. AS I WAS GOING 60 MPH IN THE FAST LANE DOWN THE HIGHWAY, THE SEAT SNAPPED ,TILTED TO THE LEFT THEN LURCHED BACKWARD BECOMING UNSTABLE. I ALMOST LOSS CONTROL OF THE CAR AND INJURED MY BACK. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THE BAR THAT IS IN THE LOWER BOTTOM OF THE SEAT BRACKET BROKE OFF AND THE SCREW THAT ANCHORS THE SEAT TO THE FLOOR BECAME UNSTABLE. I HAD TO FIND A WAY TO SECURE THE SEAT TO RIDE HOME AND LUCKY ME HAD SOME PATIO BRICKS IN THE BACK WHICH ARE NOW HOLDING THIS SEAT UP OTHERWISE IT WILL COLLAPSE. I CALLED NISSAN HEADQUARTERS AND THEY WILL NOT HELP ME AND THEY DO NOT CARE. THE DEALER WANTS $1,800 TO FIX WHICH I COULD PUT DOWN FOR ANOTHER CAR BECAUSE I WILL NEVER BUY A NISSAN AGAIN. ALSO , THE DOOR HANDLES HAVE BROKE ,THE DIFFERENTIAL AND A LONG LIST OF MANY THINGS WITH THIS CAR. I TAKE CARE OF MY CAR BUT THIS MODEL IS A NIGHTMARE. THEY COULD OFFER SOMETHING OF A DISCOUNT BUT TOO GREEDY. I COULD OF LOSS MY LIFE WITH THIS CAR BUT I AM LUCKY TO BE AN OLDER DRIVER AND EXPERIENCED. THE SEAT HAS NO SUPPORT AND WILL FALL OVER BACKWARD. THERE SHOULD BE A SOLUTION THE BRACKET THAT HOLDS THE SUPPORT BAR IS THINNER THAN A DIME AND IS A MANUFACTURING DEFECT. THIS COULD OF HAPPENED AT ANY TIME DEPENDING ON THE TYPE OF HIGHWAY YOU TRAVEL NO MATTER THE MILEAGE OR THE AGE OF THE VEHICLE. THE DRIVER'S SEAT IS A SAFETY ISSUE NOT LIKE THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433563October 30, 2011
VISIBILITY
THE DRIVER SIDE SUNVISOR SUDDENLY FELL DOWN STRIKING MY WIFE IN THE FORE HEAD AND CAUSING HER TO RUN OFF THE ROADWAY. SHE WAS SAFELY ABLE TO RE-ENTER THE ROADWAY WITHOUT OVER CORRECTING AND HAVING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES, FINALLY TO THE POINT THAT I HAVE REMOVED THE SUNVISOR. I HAVE TWIN SEVEN YEAR OLDS WITH AUTISM THAT RIDE IN THIS VEHICLE SEVERAL TIMES A WEEK. I HAVE READ OF SEVERAL OTHER OWNERS OF MURANO'S WITH THE SAME ISSUE. AS A POLICE OFFICER AND PARAMEDIC THIS IS A SAFETY ISSUE THAT THE MANUFACTURER NEEDS TO ADDRESS, BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433163October 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE CAM SENSOR. APPROXIMATELY ONE MONTH LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433032October 27, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE BEGAN TO RECUR A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER AND THE TRANSMISSION WAS REPAIRED. THE FAILURE CONTINUED. THE VEHICLE WAS SINCE BEEN BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO REMEDY THE FAILURE. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432913October 26, 2011
POWER TRAIN
2003 MURANO PURCHASED NEW AND WELL MAINTAINED. WE DIDN'T HAVE ANY PROBLEMS UNTIL ONE AFTERNOON ON OUR WAY FOR VACATION THE CAR WENT FROM 60 MPH TO 30 MPH THE RPM WERE IN THE REDLINE. TURNED MOTOR OFF AND WAITED A FEW MINUTES THEN STARTED OFF AGAIN WITH NO PROBLEM. MONTHS WENT BY AND EVERYTHING WAS FINE. THE NEXT OCCURRENCE HAPPENED ON MY WAY HOME FROM A MEETING AND IT WAS THE SAME THING. I TOOK THE VEHICLE TO A NISSIAN DEALERSHIP AND HAD IT LOOKED AT, THEY FOUND NOTHING. ABOUT 6 MONTHS LATER THE CAR DID THE SAME THING AND I TOOK IT BACK TO SAME DEALER. THEY SAID THEY ARE NOT SURE BUT THOUGHT IT WAS THE TRANSMISSION. I HAVE NOTICED A TREND WITH 03 MURANOS AND THEY HAVE HAD COUNTLESS COMPLAINTS ABOUT MY SAME ISSUE. THERE NEEDS TO BE A RECALL BEFORE SOME GETS KILLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432917October 26, 2011
VISIBILITY
THE VISORS WILL NOT STAY IN THE UP OR STOW POSITION CAUSING A SAFETY ISSUE FOR THE DRIVER. IT WILL BLOCK THE DRIVER'S VISION WHEN IT FALLS. THE NISSAN MOTOR CORPORATION IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT THE PROBLEM WITHOUT CHARGING THE OWNERS OF THE VEHICLES. THE NISSAN MURANO SL AWD I OWN WAS VERY EXPENSIVE AND THE DEALER IS WANTING $300.00 OR MORE TO REPAIR THE PROBLEM WITH NO HELP WITH THE COST FROM NISSAN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432947October 26, 2011
STEERING
REPLACE HIGH PRESSURE POWER STEERING LINE I LOOKED ONLINE AND THIS SEEMS TO BE A HIGHLY PROBLEM WILL ALL NISSAN MURANO I KNOW MORE THAN 6 PEOPLE HAD THIS PROBLEM WITH DIFFERENT YEAR MURANO . NOT COVERED UNDER REGULAR WARRANTY *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432777October 25, 2011
POWER TRAIN
MY TRANSMISSION AND ENGINE BEGAN BEHAVING ERRATICALLY. THE ENGINE DID NOT RESPOND TO THE GAS PEDAL IMMEDIATELY AND SEEMED TO WORK VERY HARD TO MOVE THE VEHICLE. THE ERRATIC BEHAVIOR WAS THEN ACCOMPANIED BY WHAT SOUNDED LIKE A PLANE LANDING THEN A LOUD BANG. THE BEHAVIOR OF THE TRANSMISSION CAUSED THE TRANSFER CASE TO FRACTURE. (THIS WAS CONFIRMED BY MY MECHANIC AND AGAIN BY THE NISSAN DEALER SERVICE DEPARTMENT). NISSAN HAS RECOGNIZED THE TRANSMISSION PROBLEMS IN A NUMBER OF ITS MODELS INCLUDING THE 2005 MURANO. AS A RESULT, NISSAN VEHICLES RANGING IN YEARS FROM 2003-2010 EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT) HAVE RECEIVED A 10-YEAR /120,000 MILE CVT LIMITED WARRANTY EXTENSION. UNFORTUNATELY THIS EXTENSION'' ONLY COVERS THE TRANSMISSION ITSELF AND NOT THE PARTS AROUND IT. I AM STUCK PAYING THE $3,400 TO REPLACE THE TRANSFER CASE OR BE FORCED TO SELL THE CAR. NISSAN IS LEAVING THE ORIGINAL CVT IN MY MURANO AND I WILL UNDOUBTEDLY BE IN THE SHOP PAYING OUT OF POCKET FOR ANOTHER BREAKAGE THAT COULD BE AVOIDED BY A RECALL. I RAISED THIS ISSUE WITH NISSAN CORPORATE AFFAIRS AND WAS PROMPTLY TOLD THAT THE TRANSFER CASE WAS NOT COVERED UNDER THE EXTENDED CVT WARRANTY AND THEY WILL NOT BE ASSISTING FINANCIALLY. THEY DID HOWEVER OFFER ME A $150 VOUCHER OFF OF THE INVOICED PRICE OF NEW NISSAN VEHICLE. THIS RESPONSE IS LAUGHABLE AND VERY INSULTING. I AM VERY INTERESTED IN BECOMING INVOLVED IN ANY LEGAL ACTIONS THAT WILL HASTEN A RECALL SO THAT OTHERS WILL NOT BE BURDENED BY THIS MANUFACTURERS DEFECT AND FINANCIALLY FLEECED BY NISSAN CORPORATION AMIDST AN ECONOMIC RECESSION. ACCORDING TO MY RESEARCH ON THIS PROBLEM WITH NISSAN AND THE MURANO IN PARTICULAR, I AM NOT THE FIRST PERSON TO HAVE AND PAY FOR THIS REPAIR AND I WILL MOST CERTAINLY NOT BE THE LAST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432536October 24, 2011
SEATS
MY FRONT DRIVER SEAT HAS BECOME LOOSE AND ROCKS UP AND DOWN. THE DEALER SAYS THE SEAT BOTTOM FRAME IS BROKEN AND NEEDS TO BE REPLACED ,BUT WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432564October 24, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR FELL FROM ITS HOUSING, OBSCURING THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE NEEDED A NEW VISOR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432582October 24, 2011
SEATS
WHILE PULLING OUT OF A PARKING LOT, I HEARD A LOUD POP, AND FELT THE DRIVERS SEAT MOVE BACK AND TO THE LEFT. I PULLED OVER NOT LONG AFTER THAT TO TAKE A LOOK, AND NOTICED THAT ONE OF THE BRACKETS UNDER THE SEAT HAD SHEARED OFF. THE SEAT NOW LEANS TO THE LEFT AND WILL ROCK BACK AND FORTH WHEN DRIVING DOWN THE ROAD, ESPECIALLY WHEN TURNING CORNERS OR RUNNING OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432638October 24, 2011
SEATS
DRIVER'S SEAT, LEFT SIDE BECAME LOOSE AND SEEMS THAT FRAME/BRACKET ON THE BOTTOM IS BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432667October 24, 2011
POWER TRAIN
TRANSMISSION APPEARS TO BE SLIPPING. ODBII CODE IS P0840, WHICH STATES TRANSMISSION FLUID PRESSURE SENSOR/SWITCH A CIRCUIT MALFUNCTION. VEHICLE SOMETIMES RUNS AT 4-5 RPMS AT 70 MPH. OTHER TIMES YOU PRESS ON THE GAS AND NOTHING HAPPEN. THIS ESPECIALLY OCCURS GOING UP HILL, WHEN YOU ARE STOPPED AT THE BOTTOM. IF YOU HAVE A RUNNING START, IT IS NOT AS NOTICEABLE. UNSAFE, TO BE DRIVEN IN TRAFFIC. TAKEN TO DEALERSHIP PRIOR TO WARRANTY RUNNING. NO PROBLEM WAS NOTED. NOW THAT I AM 5,000 MILES OVER EXTENDED WARRANTY -- EXTENDED TO 120,000 NOW I'M TOLD I GET THE CODE ABOVE....ESTIMATE TO REPAIR IS $3400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432485October 23, 2011
POWER TRAIN, UNKNOWN OR OTHER
A FEW DAYS BEFORE AUG 31ST THE MURANO STARTED SLIPPING GEARS. IT WAS TAKEN TO A DEALERSHIP ON AUG 31ST WHERE THE ERROR CODE, STEPPER CODE, CAME UP WHICH IS PART OF THE CVT, THE TRANSMISSION. THEY REPLACED THE TRANSMISSION, UNDER EXTENDED WARRANTY AND THIS DID NOT FIX THE PROBLEM. THEY REPLACED THE VALVE BODY AGAIN, THE CONTROL MODULE, AND THE WIRE HARNESS, NONE OF WHICH HAS FIXED THE PROBLEM. WE ARE 10 WEEKS IN THE SHOP AND THEY CANNOT FIND THE PROBLEM. A NISSAN ENGINEER IS NOW COMING OUT TO LOOK AT IT WANTING TO REPLACE THE VALVE BODY FOR THE THIRD TIME. THEY HAVE REPLACED THIS NOW GOING ON THREE TIMES WITH NEW PARTS AND IT IS NOT FIXING THE PROBLEM. THIS CAR IS NOT A SAFE CAR TO DRIVE ANYMORE. THE DEALERSHIP TOLD ME LAST WEEK THAT WE WOULD HAVE RESOLUTION, WHETHER THIS WAS A BUYBACK OR WHATEVER BY LAST FRIDAY. LAST FRIDAY THEY CALLED AND NOW THEY ARE NOW FLYING IN AN ENGINEER, THIS IS NOT A RESOLUTION. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ESPECIALLY WITH TWO SMALL CHILDREN. THE VEHICLE HAS BEEN IN THE SHOP FOR GOING ON 10 WEEKS NOW AND I FEEL THE DEALERSHIP AND NISSAN ARE DOING EVERYTHING THEY CAN NOT TO RESOLVE THE PROBLEM. THIS NEEDS TO BE TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432496October 23, 2011
LATCHES/LOCKS/LINKAGES
1. THE RIGHT FRONT DOOR LOCK IS NOT LOCKING/UNLOCKING WITH THE REMOTE NOR EITHER OF THE INTERIOR BUTTONS. 2. THE REAR HATCH IS NOT LOCKING/UNLOCKING ALSO. THIS IS A HUGE SAFETY ISSUES. BEING UNABLE TO OPEN THE RIGHT FRONT DOOR WITHOUT LEANING OVER FROM THE DRIVER'S SEAT OR USING THE KEY CAN MAKE IT NEARLY IMPOSSIBLE TO ENTER OR EXIT THE VEHICLE IN AN EMERGENCY. HAVING RESEARCHED THIS ONLINE, THIS IS AN ONGOING ISSUE WITH THE NISSAN AND INFINITY SUVS. NISSAN IS AWARE OF THE ISSUE SIMPLY BECAUSE OF THE AVAILABILITY OF THE REPLACEMENT PARTS BEING INSTOCK AT THE DEALERSHIPS. NISSAN NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF OWNERS AND USERS OF THEIR PRODUCTS. THERE SHOULD BE A NOTICE SENT TO THEIR DEALERS AND, WHEN THE LOCKING MECHANISM FAILS, NEEDS TO BE REPLACED BY NISSAN AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432372October 21, 2011
SEATS
DRIVERS SEAT BRACKET BROKE MAKING SEAT UNSTABLE AND UNSAFE. THIS IS A KNOWN ISSUE WITH NISSAN, AS NEWER MODEL MURANO'S HAVE A REINFORCED BRACKET. NISSAN REFUSES TO ADDRESS THE ISSUE, OR ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432395October 21, 2011
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
SECOND OWNER, PURCHASED WITH 63000 MILES. FIRST OCCURRENCE WAS DRIVING ON THE HIGHWAY A SHORT DISTANCE (45MIN) STARTED TO NOTICE THE SPEED PULSING ON FLAT STRETCHES OF ROAD WITH THE CRUISE CONTROL BEING SET AT 60 MPH. I WOULD MANUALLY TAKE OVER THE GAS PEDAL JUST TO HAVE TO CONSTANTLY GIVE IT MORE GAS THEN LESS GAS TO MAINTAIN 60 ON FLAT GROUND. TO THE POINT OF NAILING IT TO MAINTAIN 60 THEN OUT OF NO WHERE IT WOULD START TO GO ACCELERATE SUDDENLY UP AND I WOULD LET OFF THE GAS TO STAY @ 60MPH AND HOLD THE PEDAL THERE FOR ABOUT 20 SECS JUST TO LOSE POWER ON FLAT GROUND AGAIN AND WOULD JUST REPEAT OVER AND OVER. WHEN I GOT OFF THE EXIT RAMP IT WAS SPUTTERING REALLY BAD AND HAD A HARD TIME JUST GETTING IT HOME W/O HURTING MYSELF OR OTHERS. NEXT DAY NOTHING. THEN OVER TIME (1 MONTH) IT HAPPENED 4 OTHER TIMES BUT IS SEEMING TO GET WORSE. THEN TODAY I STOPPED IN TOWN AT A RED LIGHT. WHEN IT CAME TIME TO GO THE CARE JUS SAT THERE AND THE RPM GAUGE MOVED UP BUT THE CAR DIDN'T MOVE FORWARD. I IMMEDIATELY PUT ON HAZARDS, PUT CAR IN PARK, SHUT IT OFF, THEN RESTARTED IT TO LUCKILY BE ABLE TO PULL OFF. WENT ON HIGHWAY HOME GOING 60MPH AND THE SURGING BACK AND FORTH WITH POWER TO WEAKNESS TO SUDDEN POWER WAS THE WORST ITS EVER BEEN. CAR ISN'T UNDER WARRANTY DUE TO BEING 2ND OWNER BUT COME ON NISSAN REALLY? I'M A STUDENT/NEW FATHER AND THE $ IS CRUNCHED LIKE MOST FAMILIES NOW IN THIS ECONOMY. I BOUGHT A NISSAN B/C ITS REPUTATION OF QUALITY AND ENDURANCE/RESILIENCE. I WOULD BE SICK IF THIS INJURED MY BABY B/C THIS CAR WASN'T IN THE "ORIGINAL RECALL RANGE". IT IS VERY DANGEROUS AND COULD LEAD TO BOTH MY TIRES LOCKING UP ON THE HIGHWAY GOING 60 OR EVEN FASTER LEAVING NOT ONLY US IN JEOPARDY BUT EVERYONE AROUND ME ON THE ROAD ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430763October 19, 2011
SEATS
I HAVE THE SAME ISSUE WITH MY DRIVER'S SEAT BREAKING DUE TO THE THIN METAL USED IN THE SEAT ASSEMBLY DESCRIBED HERE: NHTSA ACTION NUMBER: PE08065 THE LEFT REAR OF THE SEAT COLLAPSED AND NOW THE SEAT ROCKS BACK AND FORTH WHILE DRIVING. HTTP://WWW.ABOUTAUTOMOBILE.COM/INVESTIGATION/2004/NISSAN/MURANO/SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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