Nissan Murano Complaints

5,967 consumer complaints on file.

#10437340November 26, 2011
ENGINE AND ENGINE COOLING
ENGINE STALLS WHILE DRIVING OR UPON MOVING FROM A STOPPED POSITION (STREET LIGHT, STOP SIGN). PROBLEM FOUND TO BE FAULTY CAMSHAFT POSITION SENSOR. THERE IS A RECALL FOR THIS (R3022/03V-345) BUT MY VIN DOESN'T FALL WITHIN THE RANGE. PERHAPS THIS ISSUE IS MORE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436657November 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SUN VISORS WOULD NOT REMAIN IN THE UPWARD POSITION. THE CONTACT ALSO STATED THAT THE SUN VISORS FALL DOWN AND CREATE A DISTRACTION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED BOTH SUN VISORS NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SUN VISORS. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436658November 21, 2011
VISIBILITY
BOTH SUN VISORS ON MY NISSAN MURANO STARTED FLOPPING VERTICALLY DOWN. THEY DO NOT STAY UP, NOR TILTED DOWNWARDS AGAINST THE WINDSHIELD. AS A RESULT MY VIEW GETS DISTURBED WHILE STARTLING ME. HAVE CHECKED WITH THE DEALER WHEN GETTING ANOTHER REPAIR. THEY SAY THAT IT COSTS $300-$500 EACH TO REPLACE THEM. NO USED SUN VISORS ARE AVAILABLE IN THE AFTER MARKET AS ALL SUN VISORS TEND TO GO BAD. THIS IS A 100% COMMON SAFETY ISSUE WITH ALL MURANO'S AND VERY EXPENSIVE REPLACEMENT WHERE THIS SHOULD NOT HAVE HAPPENED. I AM 51 YEARS OLD AND NEVER EXPERIENCED THIS WITH ANY CARS I HAVE EVER HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436664November 21, 2011
POWER TRAIN
VEHICLE WILL NOT ACCELERATE WHEN PUSHING GAS PEDAL. THIS HAS HAPPENED MULTIPLE TIMES BUT IT OCCURS RANDOMLY. THIS IS A DANGEROUS, WELL-REPORTED AND WELL-KNOWN PROBLEM ABOUT WHICH MULTITUDES OF NISSAN OWNERS HAVE COMPLAINED AND BLOGGED. APPARENTLY, NISSAN CORRECTED THE PROBLEM IN 2005. THEY WILL BACK UP THE TRANSMISSION UP TO 10 YEARS/120,000 MILES BUT ONLY IF IT FAILS COMPLETELY. OTHERWISE, AS IN MY CASE, THEY WILL NOT PAY FOR REPAIRING TRANSMISSION PARTS, ALTHOUGH THE COST IS IN THE THOUSANDS OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436373November 18, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LOCKS ON MY VEHICLE WILL NOT LOCK OR UNLOCK WITH THE KEYLESS REMOTE AND THE PASSENGERS FRONT DOOR LOCK WILL NOT LOCK OR UNLOCK UNLESS MANUALLY LOCKED AND ALSO THE BACKSEAT BEHIND THE PASSENGER THAT DOOR WILL NOT LOCK OR UNLOCK WITH THE KEYLESS REMOTE THIS IS A SAFETY HAZARD FOR MY YOUNG CHILDREN RIDING IN MY CAR. THE MANUFACTURER OF THE THESE VEHICLES SHOULD BE HELD RESPONSIBLE FOR THE COST TO CORRECT THESE PROBLEMS APPARENTLY THIS HAS BEEN AN ON GOING ISSUE WITH THESE DOOR LOCKS AS TO WHAT I HAVE SEEN WITH THE COMPLAINTS POSTED. WHAT IS IT GOING TO TAKE TO GET THESE LOCKS FIXED BEFORE YOUNG CHILDREN GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436242November 17, 2011
SEATS
DRIVING APPROXIMATELY 60 MPH ON HIGHWAY; LOOKED OVER LEFT SHOULDER TO CHANGE LANES AND HEARD LOUD POP. SEAT FELL BACK AND TO THE LEFT UNEXPECTEDLY. THIS DID CAUSE ME TO GO INTO ANOTHER LANE - THANKFULLY THERE WAS NO ONE THERE AT THAT TIME. FOR THE REST OF THE RIDE THE SEAT BOUNCED UP AND DOWN AND MOVED FORWARDS AND BACKWARDS. I SEE THAT I AM NOT THE ONLY PERSON WHO HAS HAD THIS ISSUE. NISSAN DOES SELL A "BRACKET" TO HELP REINFORCE THIS BUT IT IS OVER $1000.00 OR YOU CAN BUY THE SEAT BRAND NEW FOR $2-3,000. ESPECIALLY IF YOU HAVE HEAT/ELECTRIC TO THE SEAT. THESE PRICES DO NOT INCLUDE LABOR EITHER. I HAVE TWO SMALL CHILDREN WITH ME EVERY DAY AND I AM THANKFUL THAT THIS DID NOT END IN AN ACCIDENT. IT SEEMS THAT EVENTUALLY IT MAY END THAT WAY FOR SOMEONE THOUGH. WHAT DOES IT TAKE TO HAVE A SAFETY RECALL? DOES SOMEONE TRULY NEED TO LOOSE THEIR LIFE IN ORDER FOR A RECALL TO HAPPEN? WHEN YOU SPEND THIS MUCH ON A LUXURY VEHICLE YOU EXPECT IT TO STAND UP AND THE MAKER BEHIND IT TO STAND BEHIND IT!!! I AM EXTREMELY UNHAPPY AT THIS TIME WITH HOW NISSAN IS HANDLING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435992November 15, 2011
SEATS, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THE MURANO SEAT FRAMES ARE KNOWN TO HAVE A WEAK SPOT WHERE THE WELD WILL BREAK -CAUSING YOUR DRIVERS SEAT TO ROCK BACK AND FORTH - OR LEAN BADLY TO ONE SIDE. THIS CAUSE SOMETIME AN UNINTENTIONAL SUDDEN MOVE WHICH CAUSE CHANGING THE STEERING WHEEL DIRECTION. THAT MIGHT CAUSE AN ACCIDENT IN SOME CASES. ANOTHER MAJOR PROBLEM. IS THE CAR GET INTO SUDDEN POWER LOSS AFTER A WHILE OF DRIVING AFTER MAKING A FULL STOP. FOR EXAMPLE ON TRAFFIC LIGHT OR STOP SIGN. IT WILL TAKE VERY VERY SLOW TAKING OFF AND THEN WILL GET THE POWER BACK AFTER FEW SECONDS. THIS DELAY MAY CAUSE AN ACCIDENT IN EXAMPLE OF MAKING LEFT TURN ON A TRAFFIC INTERSECTION. YOU WILL NOT HAVE ANY POWER TO MOVE THE CAR FOR ABOUT 2-4 SECONDS . THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435591November 14, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE WELD ON THE DRIVER SIDE SEAT WAS BROKEN. THE CONTACT COULD SIT IN THE SEAT BUT THE SEAT WOULD ROCK BACK AND FOURTH. THE CONTACT WAS CONCERNED THAT IF INVOLVED IN A CRASH, THE SEAT COULD POSSIBLY BE USED AS A PROJECTILE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FRONT DRIVER SEAT AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435405November 13, 2011
POWER TRAIN
AFTER FULL STOP CAR WANT ACCELERATE. RPM 2500, NO TORQUE. THREE TIMES CLOSE REAR ENDS LAST MONTH. CAR WOULD RUN NORMALLY AND SUDDENLY "LIMP MODE" WOULD HAPPEN. COMPLAINED TO NISSAN (CASE NUMBER[XXX]) BUT PEOPLE FROM INDIA WERE NOT PARTICULAR INTERESTED TO HELP ME. IT IS DANGERS TO DRIVE CAR LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435429November 13, 2011
SEATS
THE DRIVERSIDE SEAT BRACKET BROKE. THERE ARE FOUR MOUNTS ON THE DRIVERSIDE SEAT THAT HOLD THE POWERSEAT TO THE VEHICLE.THE LEFT REAR OF BRACKET OF THE SEAT BRACKET ESSENTIAL SNAPPED. THE DRIVER WEIGHS NO MORE THAN 190 POUNDS. THE OWNER WENT TO THREE NISSAN DEALERSHIPS AND THEY ACKNOWLEDGED THE ISSUE, BUT NISSAN HAS DECLINED TO MAKE THE REPAIR. IF THE VEHICLE IS IN ACCIDENT THEN THERE IS A HIGH LIKELIHOOD THAT THE DRIVER WILL NOT BE HELD IN PLACE AS FORWARD MOMENTUM WILL FORCE THE DRIVER INTO THE STEERING WHEEL OR THROUGH THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435334November 12, 2011
SEATS
DRIVER SEAT TRACK ASSEMBLY BROKE, FRONT RIGHT OF TRACK ( WELD BROKE). SEAT ROCKS. SAFETY ISSUE AND NISSAN WILL NOT COVER UNDER OUR EXTENDED WARRENTY. DEALERSHIP CLAIMS THAT THEY HAVE NEVER SEEN THIS BEFORE - STATE IS USUALLY BREAKS IN REAR OF TRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435360November 12, 2011
SEATS
BROKEN SEAT TRACK FROM NO KNOWN CAUSE DRIVER'S SIDE CONTACTED NISSAN AND THEY WOULD NOT STAND BEHIND IT, REASON, OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435361November 12, 2011
VISIBILITY
THE PASSENGER SUN VISOR KEEPS FLOPPING DOWN AND OBSTRUCTING VIEW. THERE IS A MECHANISM FAILURE IN THE SPRING THAT HOLDS IT UP. HAVE SEEN A NUMBER OF COMPLAINTS ON BLOGS ABOUT THIS AND EVEN IF YOU ORDER A NEW VISOR, MECHANISM STILL FAILS. IT IS A SAFETY ISSUE AND ONE THAT DOES NOT SEEM TO HAVE A RESOLUTION.... IT IS ALSO ON THE ONUS OF THE DRIVER TO DEAL WITH A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435008November 9, 2011
STEERING
THE POWER STEERING HOSE SPRUNG A LEAK CAUSING THE STEERING TO GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435098November 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAIN IN AN UPRIGHT POSITION AND WAS OBSTRUCTING HER VIEW. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 105,051. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435100November 9, 2011
UNKNOWN OR OTHER
POWER STEERING HOSE IS LEAKING, POWER STEERING FLUID IS FLAMMABLE. UPON DOING RESEARCH NUMEROUS NISSAN MURANO OWNERS HAVE ENCOUNTERED THE SAME DEFECT. REPAIR COST IS BETWEEN $400-500. IF THE MANIFOLD WERE TO GET HOT ENOUGH AND POWER STEERING FLUID CAME INTO CONTACT IT IS A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434048November 3, 2011
POWER TRAIN
MY 2004 NISSAN MURANO HAS BEEN LEAKING TRANSMISSION FLUID DUE TO A LEAK IN THE TRANSFER HOUSING CASE AND IS PUTTING OUT AN ERROR CODE P0868. IT NOW SPEEDS UP - SLOWS DOWN - REV'S UP OVER 5,000 RPMS WHILE NOT HAVING ANY POWER TO PULL. I HAVE SPOKEN TO NISSAN REPS AT 3 DIFFERENT DEALERSHIPS AND TOLD THEM I SMELL SMOKE/BURNING OIL COMING FROM THE ENGINE. NONE OF THEM WOULD ACKNOWLEDGE ANYTHING. I RECENTLY TOOK IT TO THE 4TH DEALERSHIP AND DECIDED TO SPEND THE $75 TO HAVE IT INSPECTED AND THEY AGREED THAT IT WAS LEAKING AND HAS NO PRESSURE AND TOLD ME THAT IT WAS A DESIGN FLAW BUT THEY COULDN'T DO ANYTHING ABOUT IT. THE SERVICE MANAGER TOOK ME OVER AND SHOWED ME A BRAND NEW 2011 THAT HAD THE SAME ISSUE AND THEY WERE PUTTING IN A NEW TRANSMISSION DUE TO THE SAME ISSUE. UNFORTUNATELY MY WARRANTY HAS NOW RUN OUT AND THEY WANT OVER $7000 TO REPLACE THE TRANSMISSION - BUT THEY WON'T FIX THE LEAK UNLESS I REPLACE THE TRANSMISSION AS THEY SAY THEY DON'T WANT ME TO COME BACK UPSET. WELL I'M UPSET BECAUSE I'VE READ OVER 100+ POST WITH THE SAME EXACT PROBLEM AND I JUST KNOW THIS THING IS GONNA LOCK UP OR SPEED UP RIGHT IN THE MIDDLE OF TRAFFIC AND IT SHOULD BE NISSAN'S RESPONSIBILITY TO ADMIT THIS IS A MAJOR PROBLEM WITH THE DESIGN OF THE '03 AND '04 TRANSMISSION/TRANSFER CASE AND STEP UP AND FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434106November 3, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN, VISIBILITY
THIS VEHICLE IS ONLY FOUR YEARS OLD WITH ONLY 84000 MILES, WHILE DRIVING I HEARD A LOUD SOUND COMING FROM UNDER THE VEHICLE. I TOOK THE VEHICLE IN TO FIVE TOWNS NISSAN THEY TOLD ME THAT I HAVE A BIG PROBLEM, MY TRANSFER CASE IS NOT GOOD. THE TRANSFER CASE, SEAL-OIL AND SEAL- OIL RING WOULD BE $2750.82. LABOR AND TAX WOULD BE BRING IT TO $4074.33. NOW WE ALL KNOW OWNERS OF THIS VERY CUTE VEHICLE THAT IT HAS A FACTORY DEFECT AND WE NEED MORE PEOPLE LIKE MYSELF TO COME FORTH SO THE WOULD HAVE NO CHOICE BUT TO RECALL THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433903November 2, 2011
SEATS
MY SEAT STOPPED WORKING. THE DEALER WANTED OVER $2500 TO REPAIR THE ELECTRIC DRIVER SIDE SEAT. THERE IS A HUGE PROBLEM WITH THE DESIGN AND IT HAS EFFECTED A LARGE AMOUNT OF OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433902November 2, 2011
SEATS
THE DRIVER SIDE ELECTRIC SEAT FAILED TO MOVE.ADJUST. I WAS REFUSED WARRANTY AS THE VEHICLE HAD 33000 MILES ON IT. I WAS TOLD THE COST OF THE PART WAS $1500 AND INSTALLATION ADDITIONAL. IT IS MY WIFE'S CAR AND SHE WEIGHS 100LB SOAKING WET. I FOUND THAT THERE IS A HUGE PROBLEM WITH THIS DESIGN AS THERE ARE HUNDREDS OF REMARKS POSTED ON THE INTERNET. PLEASE HELP. THIS SEAT NEEDS FIXED; HOWEVER, IT IS NOT COST EFFECTIVE FOR US TO FIX IT AND WE CAN NOT SELL IT AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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