Nissan Maxima Complaints
6,958 consumer complaints on file.
- #10669950January 4, 2015STEERING, ELECTRICAL SYSTEM
I WENT TO TURN ON THE CAR AND IT WOULDN'T COME ON BUT HAD A YELLOW KEY LIGHT ON THE DASH. KEY FOB WOULD WORK TO LOCK AND UNLOCK THE CAR, BUT THE BRAKE WOULDN'T DEPRESS ,AND COULD NOT SHIFT. LOOKED FOR POSSIBLE SOLUTIONS ONLINE AND FOUND NUMEROUS ISSUES FOR THE SAME PROBLEM WITH THE STEERING LOCK. WARRANTY ONLY COVERS 2009 NISSAN MAXIMA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10670006January 4, 2015ELECTRICAL SYSTEM
THE CAR - A 2009 NISSAN MAXIMA IN EXCELLENT CONDITION - WOULD NOT START AT ALL - NO TURN-OVER, NO ELECTRICS, I.E. THE AUTOMATIC WINDOWS COULD NOT BE ROLLED UP (DURING ICE STORM), ONLY AN UNFAMILIAR "KEY" LIGHT LIT UP ON THE DASH BOARD. CAR COULD NOT BE TOWED: AAA SAID IT APPEARS TO BE "STEERING WHEEL LOCK FAILURE", APPROXIMATELY $700 - $1000 TO REPAIR... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669621January 2, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN SHIFTING GEARS. IN ADDITION, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED EXCESSIVELY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669779January 2, 2015ENGINE
I PURCHASED MY 2011 NISSAN MAXIMA BRAND NEW IN MAY OF 2011. ABOUT A YEAR AFTER I PURCHASED MY CAR, THE DEALERSHIP NOTIFIED ME THAT MY ENGINE MOUNT WAS SERIOUSLY DAMAGED AND NEEDED TO BE REPLACED. I CONTACTED MY WARRANTY COMPANY AND FOUND OUT THE PARTICULAR PIECE NEEDING TO BE REPLACED WASN'T COVERED UNDER MY WARRANTY. I WAS FACING A $1000.00+ REPAIR BILL. NEEDLESS TO SAY, I HAVE STILL NOT BEEN ABLE TO REPAIR MY ENGINE MOUNT. I AM TRYING TO UNDERSTAND HOW, ON A BRAND NEW CAR, CAN AN ENGINE MOUNT BE DAMAGED TO THE POINT OF NEEDING REPAIR AND THEN MY WARRANTY NOT COVERING THAT PARTICULAR PIECE? ALSO, FOR THE LAST 6-7 MONTHS, THE SERVICE ENGINE SOON LIGHT HAS BEEN COMING ON AND GOING OFF. THE CAR WASN'T RIDING OR OPERATING ANY DIFFERENT SO I DISMISSED IT. RECENTLY HOWEVER, AT ROUGHLY 85K MILES, MY SERVICE ENGINE SOON LIGHT HAS BEEN ON AND WILL NOT GO OFF. WHEN I WAS AT A STOP LIGHT, MY CAR JUST SHUT DOWN. I WAS ABLE TO RESTART IT BUT WHILE I WAS ACCELERATING, AROUND ABOUT 40MPH, THE CAR BEGAN TO JERK AS IF IT WAS TRYING TO SHIFT BUT WAS CONFUSED. THE GAS TANK WAS AT ABOUT 1/4 OF A TANK WHEN ALL OF THIS OCCURRED. MY CAR IS ONLY 3 YEARS OLD AND I AM HAVING MAJOR ISSUES AND CANNOT UNDERSTAND WHY, WHEN I BOUGHT THIS CAR BRAND NEW AND KEEP UP WITH ALL OF THE REGULAR MAINTENANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668713December 29, 2014STEERING
IN AUGUST OF 2014 I GOT IN MY CAR, 2009 NISSAN MAXIMA, STARTED IT. MEMORY IS SET FOR MY DRIVERS SEAT. SEAT SET AS NORMAL. STEERING/TILT DID NOT MOVE AS IT IS SET TO MY POSITION. DID NOT MOVE IN, OUT, UP NOR DOWN TRIED TO SET IT, DID NOT WORK MANUALLY EITHER. TOOK MY CAR TO DEALER, THEY SAID THE MOTOR HAS GONE OUT IN STEER/TILT AND IT WILL COST CLOSE TO $500.00 TO GET FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668767December 29, 2014STEERING
THE STEERING LOCK ASSEMBLY IS FAULTY IN MANY 2009 AND 2010 MAXIMAS, AS WELL AS OTHER NISSANS. AN EXTENDED WARRANTY FOR 6 YEARS/ UNLIMITED MILES WAS ISSUED FOR 2009 MAXIMAS ONLY, EVEN THOUGH NISSAN KNOWS THAT THE SAME ISSUE AFFECTS 2010 MAXIMAS. NISSAN HAS WORKED WITH OTHER CUSTOMERS AND REIMBURSED THEM FOR THE FAULTY PART THEY INSTALLED, BUT THEY WERE NOT INTERESTED IN HELPING ME BECAUSE OF THE MILEAGE ON MY CAR. HOWEVER, IF THE SAME WARRANTY WAS ISSUED, I WOULD HAVE BEEN COVERED SINCE I STILL FALL IN THE 6 YEAR TIMEFRAME. NISSAN SHOULD ISSUE A RECALL FOR THESE FAULTY PARTS, OR AT LEAST EXTEND THE SAME COVERAGE TO OTHER NISSANS SINCE THEY KNOW THEY INSTALLED A FAULTY PART. I PAID $869.17 FOR THE PART, $83.00 TO BE TOWED TO THE DEALERSHIP SINCE THE CAR WOULDN'T START BECAUSE OF THE FAULTY PART, AND $35.00 FOR A RENTAL FROM THE DEALERSHIP. THIS WAS A VERY EXPENSIVE ISSUE TO FIX. NISSAN SHOULD REIMBURSE ME FOR THIS REPAIR SINCE THE PART INSTALLED IS FAULTY AND IT IS KNOWN BY NISSAN THAT IT IS FAULTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668531December 28, 2014ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN I BROUGHT MY CAR AFTER 2-3 MONTHS I HAD TRANSMISSION PROBLEMS, I TOOK IT TO THE NISSAN DEALERSHIP TO GET IT FIX. AFTER , A COUPLE OF WEEKS I STILL WAS HAVING PROBLEMS WITH THE CAR , I TOOK IT BACK THEY SAID , IT WASN'T NOTHING WRONG WITH IT . THEN MY AIR CONDITION WENT OUT, IT WAS MY AIR COMPRESSOR TOOK IT IN TO THE NISSAN DEALERSHIP TO GET IT FIX, AFTER, A WEEK OR TWO IT WENT OUT AGAIN TOOK IT BACK TO THE DEALERSHIP TO GET IT LOOKED AT I WAS TOLD IT NEEDED A PART ( SOME TYPE OF CLIP ). JUNE 10 , 2014 MY CAR WAS ON FIRE IN MY GARAGE WHILE I WAS SLEEPING. WHEN I WOKE UP THAT MORNING MY HEADLIGHTS WERE FLASHING OFF AND ON . WHEN I OPEN THE DOOR MY WINDOW WAS FULL OF SUT AND MY WINDSHIELD WAS CRACKED . WHEN I OPEN THE CAR DOOR ON THE DRIVER SIDE THE DASH BOARD AND UNDER THE DASHBOARD WAS MELTED , THE ODOMETER AND THE FUSE BOX (EVERYTHING ON THE DRIVER SIDE WAS MELTED ) .YOU CAN SMELLED THE SMOKE,THAT IT WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED OUT JUST IN CASE IT SPARKED BACK UP. UNDER THE HOOD WAS NOT DAMAGE. I HAVE PICTURES OF DAMAGES. THEY HAD TO PUSH THE CAR OUT OF THE GARAGE IT WOULDN'T GO INTO GEAR. THE RESULTS WAS IT STARTED FROM THE FUSE BOX. MY CAR WAS TOTALED OUT BY MY INSURANCE ADJUSTER. I FEEL THIS MATTER NEED TO BE LOOKED INTO AND SOMETHING NEED TO BE DONE ABOUT THIS SITUATION . THIS IS A SERIOUS SITUATION THAT NEED TO BE LOOKED INTO BEFORE IT HAPPEN TO SOMEONE ELSE . *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10668579December 28, 2014ELECTRICAL SYSTEM
WENT TO THE SUPERMARKET AND THE CAR WOULD NOT TURN BACK ON. THE KEY LIGHT ON THE DASH BOARD IS LITE BUT THE CAR IS IN LOCK MODE AND DOESN'T ALLOW THE CAR TO TURN ON. IT SEEMS THAT THE CAR ISN'T RECOGNIZING THAT THE KEY IS NEAR TO ALLOW IT TO BE TURNED ON. I THINK THERE SHOULD BE A RECALL ON THIS ISSUE. I'VE SEEN HUNDREDS OF PEOPLE WITH THE SAME ISSUE. I DON'T HAVE MONEY TO FIX THE ISSUE OR GET IT TOWED. THE CAR IS STILL IN THE SUPERMARKET PARKING LOT. THIS IS A NIGHTMARE. NISSAN SHOULD TAKE FULL RESPONSIBILITY FOR THIS ISSUE AND FIX ALL OF THESE CARS FREE OF CHARGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668289December 26, 2014STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,400. MAILED OUT 01/13/15*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667661December 22, 2014STEERING
I WENT TO PICK MY CHILD UP FROM WORK AT 1130 PM CAME BACK OUT AND CAR WOULDN'T START. IT REPEAT SAID LOCK.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667763December 22, 2014STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE START BUTTON WAS DEPRESSED AND THE KEY WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,500. UPDATED 01/2021/15 *BF UPDATED 01/26/15*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667125December 18, 2014ELECTRICAL SYSTEM, STEERING
I OWN A 2010 NISSAN MAXIMA ON NOVEMBER 21, 2014 AFTER LEAVING WORK. I NOTICE A YELLOW INDICATOR LIGHT ON MY DASHBOARD. INITIALLY I THOUGHT MY KEY FOB HAD A WEAK BATTERY, SO I CALLED MY BROTHER TO PICK UP MY EXTRA VALET KEY. HOWEVER THAT DID NOT WORK, I WAS EVENTUALLY TOWED TO THE NISSAN DEALERSHIP WHERE MY CAR WAS DIAGNOSE FOR A FAILURE IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL), AS A RESULT OF CONSISTENTLY TRYING TO START THE CAR MY BATTERY FAILED TOO. CONSEQUENTLY, I HAD TO PAY FOR THE ESCL PART AND A NEW BATTERY, I WAS OUT OF POCKET $1286.00 DUE TO THE WARRANTY DO NOT COVER THE ESCL PART IN 2010 NISSAN MAXIMA?S. I CONTACTED NISSAN NORTH AMERICA CONSUMER AFFAIRS AND WAS DENIED A REIMBURSEMENT DUE TO BEING OUT OF THE WARRANTY PROTECTION 36 MONTHS/36,000 MILES. AFTER FURTHER RESEARCH I SEE THIS IS AN ONGOING ISSUE WITH SEVERAL CONSUMERS. I WILL BE DOING MY DUE DILIGENCE TO ENSURE THAT THIS MATTER IS MORE THAN JUST IDENTIFY BY NISSAN BUT THAT A REIMBURSEMENT PLUS EXTENDED WARRANTY IS AWARDED TO ALL 2010 NISSAN MAXIMA?S OWNERS THAT CAN PROVIDE PROOF OF THIS MATTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664854December 17, 2014STEERING
I HAVE A 2010 NISSAN MAXIMA. IT WAS PURCHASED ABOUT 3 MONTHS AGO. AS I WAS TRYING TO LEAVE WORK LAST WEEK, THE CAR WOULD NOT START. THERE WAS A RED KEY LIGHT ON IN THE UPPER LEFT CORNER OF THE DASH. I CALLED A LOCAL NISSAN DEALER AND THEY TOLD ME THAT MY KEY BATTERY WAS MORE THAN LIKELY JUST DEAD. AFTER I REPLACED THE BATTERY, THE CAR STILL WOULD NOT START. I CALLED THE DEALER BACK AND THEY TOLD ME THAT MY KEY MAY NEED TO BE REPROGRAMMED AND I WOULD HAVE TO TOW THE CAR TO THE DEALERSHIP. AFTER BEING AT THE DEALER FOR AN HOUR I WAS INFORMED THAT THE KEY WAS FINE, AND THE ISSUE WAS WITH THE STEERING LOCK ASSEMBLY. THE CONSULTANT TOLD ME THE REPAIR WOULD COST $925.82. I WAS SHOCKED THAT A $5 ISSUE HAD JUMPED TO ALMOST $1000. I IMMEDIATELY BEGAN RESEARCHING THE ISSUE, AND WAS ABLE TO FIND A STATEMENT BY NISSAN NORTH AMERICA (WBI/13-009) THAT ADMITTED THE PART IN QUESTION HAD BEEN DEFECTIVE. NISSAN EXTENDED THE WARRANTY FOR THE 2009 MODELS TO 6 YEARS/ UNLIMITED MILES, BUT WHY WOULD THEY NOT DO THE SAME FOR ALL MODELS WITH THE SAME ISSUE? THE CONSULTANT ADVISED ME TO CALL 1-800-NISSAN1 TO REQUEST COMPENSATION FOR THE REPAIRS. I WAS TOLD THAT MY VEHICLE WAS OUT OF THE 3 YEAR/ 36,000 MILE WARRANTY AND DID NOT QUALIFY, EVEN THOUGH IT WAS THE SAME PART THAT MALFUNCTIONED. I WAS ALSO TOLD THAT IF THEY DECIDED TO DO ANYTHING IN THE FUTURE I WOULD BE CONTACTED LATER. I FIND THIS TO BE UNACCEPTABLE. I DO NOT THINK CONSUMERS SHOULD BE RESPONSIBLE FOR COSTS ASSOCIATED WITH PARTS THAT ARE KNOWN TO FAIL REPEATEDLY. I HAVE COME ACROSS NUMEROUS FORUMS, WEBSITES, AND VIDEOS THAT DISCUSS THIS SAME ISSUE. I FEEL THAT NISSAN NEEDS TO TAKE RESPONSIBILITY AND ACTIONS TO HELP LOYAL CUSTOMERS RESOLVE THIS RECURRING MALFUNCTION THAT HAS LEFT MANY STRANDED ONSIDE OF THE ROAD. I HOPE THAT I WILL SOON BE REIMBURSED FOR THIS UNEXPECTED AND OUTRAGEOUS EXPENSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659570December 16, 2014AIR BAGS
2003 NISSAN MAXIMA. AIRBAGS WAS NOT WORKING ON VEHICLE ACCORDING TO AN LOCAL SERVICE DEPT. *TA THE CONSUMER STATED THE AIR BAG LIGHT STARTED BLINKING. TWO WEEKS LATER, SHE RECEIVED A RECALL LETTER REGARDING THE AIR BAG, AFTER THE FIRST DEALER, TOLD HER THERE WAS NOTHING WRONG. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664730December 16, 2014STEERING
MY 2010 MAXIMA HAD A DEFECTIVE ELECTRONIC STEERING COLUMN LOCK WHICH PREVENTED ME FROM STARTING THE VEHICLE AND I HAD TO TOW IT TO THE DEALERSHIP. I WAS STRANDED ON A MAJOR THOROUGHFARE IN COLD WEATHER WITH NO HEAT FOR SEVERAL HOURS AS A RESULT. THE STEERING LOCK WAS REPLACED BY A LOCAL DEALERSHIP AT A COST OF $1000+. THE 2009 NISSAN MAXIMA MODEL HAD THE SAME EXACT PROBLEM. NISSAN CURRENTLY HAS A CAMPAIGN TO ADDRESS THE ISSUE ON THE 2009 NISSAN MAXIMA BUT REFUSED TO ADDRESS THE ISSUE ON MY 2010 MODEL AFTER I'VE CALLED THEM AND SUBMITTED A CASE WITH NISSAN CONSUMER AFFAIRS. I'VE INFORMED NISSAN THAT THIS PROBLEM IS ALSO HAPPENING ON A LOT OF 2010 MODELS AS PER THE 100+ COMPLAINTS ON THE NHTSA WEBSITE AND VARIOUS OTHER INTERNET BLOGS BUT NEVERTHELESS AFTER A WEEK OF REVIEWING MY CASE, NISSAN REFUSED TO ADDRESS THE REPAIR NOR EXTEND THE EXISTING CAMPAIGN TO THE 2010 MAXIMA MODEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664302December 15, 2014ELECTRICAL SYSTEM, ENGINE, STEERING
MY VEHICLE HAS BEEN PROPERLY MAINTAINED, I HAVE CONSISTENT SERVICE RECEIPTS. I PULL INTO MY DRIVEWAY, CUT MY CAR OFF AND WALK INTO MY HOME, AS I ALWAYS DO. I COME BACK APPROX 3 HOURS LATER, AND MY ENGINE WILL NOT START. THERE IS A "KEY" LIGHT ON. MY BATTERY IS NOT DEAD, ALL OTHER ELECTRICAL FUNCTIONS SEEM TO BE WORKING FINE. HOWEVER MY ENGINE WILL NOT START AT ALL. I MUST HAVE IT TOWED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664306December 15, 2014STEERING
I WENT TO TURN ON THE CAR AND IT WOULDN'T COME ON. I REPLACED THE BATTERY ON THE KEY CHIP. I GOT THE CAR TOWED TO NISSAN AND THEY SAID IT WAS A PROBLEM WITH THE STEERING LOCK. WARRANTY ONLY COVERS 2009 NISSAN MAXIMA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664335December 15, 2014AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664352December 15, 2014STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN WHEN MAKING A TURN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE SPECIFICS OF THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 2/24/15*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664453December 15, 2014POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT THE CAR USED IN 2013 WITH 120,000 MILES ON IT. THE CAR HAS OVERHEATED SEVERAL TIMES SINCE WE BOUGHT IT, BUT WE WERE ABLE TO CONTROL IT AND KEEP IT FROM CAUSING ANY ISSUES. SUDDENLY, WHEN I WAS SHIFTING FROM PARK TO REVERSE THE CAR JERKED EXTREMELY HARD, WHILE DRIVING THE CAR HESITATES TO ACCELERATE, AND HAS A HIGH RPM READING WHEN SHIFTING GEARS. AFTER RESEARCHING THIS ISSUE, I HAVE COME ACROSS NO FEWER THAN 30 COMPLAINTS OF THE SAME PROBLEMS WITH THIS MAKE/MODEL/YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0