Nissan Maxima Complaints
6,958 consumer complaints on file.
- #10664128December 14, 2014ELECTRICAL SYSTEM, STEERING
2010 NISSAN MAXIMA (ELECTRONIC STEERING COLUMN LOCK) ISSUE. AFTER STARTING MY CAR AND DRIVING 5 MINUTES TO THE GAS STATION, I TURNED OFF MY CAR AND WENT INSIDE THE GAS STATION. WHEN I CAME OUT TO START THE CAR, I SAW LITTLE INDICATOR ON THE DASH THAT LOOKS LIKE A KEY. I ALSO SEE AN INDICATION, INSTRUCTING ME TO REMOVE MY KEY FOM FROM THE DOCK. ALL AND ALL MY CAR WILL NOT START, AND AFTER RESEARCH I SEEING THAT LOADS OF OTHER ARE HAVING THE SAME ISSUE.I'M EXPECTING NISSAN TO NOT COVER THIS. MY CAR HAS BEEN TOWED TO THE LOCAL DEALERSHIP FOR REPAIR. I STRONGLY AGREE THAT THIS ISSUE SHOULD BE COVERED UNDER A RECALL, SINCE IT'S THE EXACT SAME ISSUE THE 2009 MODELS ARE HAVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664193December 14, 2014POWER TRAIN
I BOUGHT THE CAR IN JUNE 2014 AND IT WAS FINE FOR THE FIRST FEW DAYS. ALL OF THE SUDDEN IT WOULD JERK WHEN SHIFTING INTO DRIVE AND WHILE SHIFTING FROM 1ST TO 2ND. I TRIED TO GET THE DEALERSHIP TO HELP AND THEY WOULDN'T DO ANYTHING BECAUSE I COULDN'T GET A HOLD OF THEM UNTIL 30 DAYS AFTER I BOUGHT IT. ONE DAY I WAS WITH MY MOTHER AND WE WERE DRIVING. IT THE MIDDLE OF DRIVING, THE CAR JERKED AND SKIDDED. WE ALMOST LOST CONTROL OF THE CAR. I HAVE A FAMILY AND I COULDN'T BARE IT IF ANYTHING HAPPENED TO THEM. THIS IS A HUGE SAFETY ISSUE AND IT REALLY NEEDS TO BE INVESTIGATED. THE CAR HAS ALREADY DONE IT DANGEROUSLY ANOTHER TIME SINCE THEN. NISSAN NEEDS TO TAKE RESPONSIBILITY AND NOT PUT THE LIVES OF PEOPLE IN DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664039December 13, 2014ENGINE
I TOOK MY VEHICLE IN FOR SOME SERVICE AND WAS TOLD MY TIMING CHAIN NEEDED TO BE REPLACED. IT IS GOING TO COST OVER $2000.00 FOR THE WORK. I HAVE INVESTIGATED THIS AND FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS. NISSAN HAS ISSUED AS TECHNICAL SERVICE BULLETIN ON THIS PROBLEM. IT APPEARS A PLASTIC PART WAS USED ON THE TIMING CHAIN AND IT WEARS PREMATURELY. I SPOKE TO AN INDEPENDENT MECHANIC AND LEARNED THE TIMING CHAIN SHOULD BE GOOD FOR AT LEAST 100000 MILES. I WAS TOLD BY NISSAN THAT IF THE PROBLEM WAS NOT CORRECTED, IT COULD RESULT IN MAJOR DAMAGE TO THE VEHICLE. IN ADDITION, IF THE TIMING CHAIN FAILS, THE VEHICLE COULD BE REAR-ENDED SINCE THE FAILURE MAKES THE VEHICLE INOPERABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664929December 12, 2014SERVICE BRAKES, HYDRAULIC, WHEELS, ELECTRICAL SYSTEM
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
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663759December 12, 2014ENGINE AND ENGINE COOLING
RATTLING SOUND ON FRONT RIDE SIDE OF VEHICLE. TOOK TO NISSAN DEALERSHIP ON 12/11/14 TO HAVE ASSESSED. WAS CONFIRMED THAT IT IS THE TIMING CHAIN TENSIONING SYSTEM. IT WILL COST $2000 IN LABOR ALONE TO REMOVE ENGINE AND COMPONENTS TO ACCESS, PARTS WILL BE ANYWHERE FOR $200-$2000. THE TIMING CHAIN TENSION SYSTEM IS DEFECTIVE AND PRONE TO PREMATURE FAILURE. DEALERSHIP DOES NOT KNOW WHY THIS HAPPENS BUT RECOMMENDED I DO NOT DRIVE UNTIL CAN BE REPAIRED DUE TO THE FACT THAT IF THE TIMING LOSES TIME IT WILL BLOW MY MOTOR. I FEEL AS THIS SHOULD HAVE BEEN A RECALL ISSUED TO CONSUMERS. THE VEHICLE IS NOT YET PAID OFF AND WILL REQUIRE $2000-4000 IN REPAIRS TO BE SAFE TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663779December 12, 2014ENGINE
EVERY TIME THE CAR IS STARTED, THERE IS A GRINDING, METAL-ON-METAL SOUND FROM THE ENGINE. WE ASSUME THAT IT IS THE TIMING CHAIN THAT IS MAKING THIS NOISE SINCE THIS MOTOR USES PLASTIC PARTS IN THE TIMING CHAIN ASSY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663570December 11, 2014POWER TRAIN
AS I WAS DRIVING MY 2004 NISSAN MAXIMA THE CAR STARTED TO JERK. I WOULD BE DRIVING AND WHEN I COME TO A STOP AND START AGAIN THE CAR WOULD JERK REALLY HARD. I HAVE TAKEN THE CAR FOR REPAIR AND I WAS TOLD THAT IT IS A PROBLEM WITH THE TRANSMISSION. THIS JERKING IS VERY SCARY AND IT'S NOT GETTING BETTER JUST WORST AND NOW I'M THINKING IT'S TIME TO FIND A NEW CAR. THE BODY OF THE CAR AND EVERYTHING IS FINE BUT JUST JERKING THAT I GET WHEN I DRIVE THE CAR IS REALLY CONCERNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663335December 10, 2014ELECTRICAL SYSTEM
WE OWN A 2010 NISSAN MAXIMA MANUFACTURED IN 2009. WE BOUGHT THE VEHICLE NEW IN JANUARY 2010. ON MONDAY, MY CAR REFUSED TO START. AFTER CONDUCTING SOME RESEARCH, I DISCOVERED OUR VEHICLE HAS A DEFECTIVE ESCL WHICH IS LEAVING PEOPLE STRANDED BECAUSE THEIR CAR WON'T TURN ON AND NEITHER WILL ANY ACCESSORY FUNCTION THERE ARE HUNDREDS UPON HUNDREDS OF COMPLAINTS ON THE INTERNET FROM LOYAL CUSTOMERS WHO HAVE SPENT $700 TO $1600 FIXING THIS PROBLEM. 2009 MODELS ARE NOW PART OF AN EXTENDED WARRANTY PROGRAM TO REPLACE THIS PART. MY VEHICLE IS NOT PART OF THAT EXTENDED WARRANTY EVEN THOUGH IT IS THE SAME EXACT PART. YESTERDAY, I CALLED NISSAN OF AMERICA TO REQUEST THAT MY VEHICLE BE ADDED TO THE EXTENDED WARRANTY PROGRAM. THE EMPLOYEES INFORMED ME THAT I COULD TAKE MY VEHICLE TO THE NISSAN DEALERSHIP FOR REPAIR, PAY THE BILL AND THEN SUBMIT FOR A "GOOD WILL" REIMBURSEMENT THAT MAY OR MAY NOT BE GRANTED AFTER AN UNDEFINED EVALUATION PERIOD. LATER IN THE EVENING, I SPOKE TO A SUPERVISOR AFTER SHE CALLED. AGAIN, I RECEIVED THE SAME INFORMATION. AFTER 25 MINUTES, I FINALLY GOT IT BUMPED TO THE EXECUTIVE DEPARTMENT FOR CONSIDERATION OF MY REQUEST FOR APPEAL. FRANKLY, I FULLY EXPECT TO HAVE THE SAME RESPONSE TOMORROW. I HAVE NOT BEEN ON THE PHONE DEALING WITH THIS ISSUE FOR ALMOST AN HOUR AND A HALF. NISSAN WANT ME TO GET THE CAR FIXED FIRST AND THEN SUBMIT A REIMBURSEMENT THAT MAY OR MAY NOT BE GRANTED. THIS IS NOT ACCEPTABLE. ADDING MY VIN TO THE EXTENDED WARRANTY PROGRAM WILL SOLVE THIS ISSUE. THE BOTTOM LINE IS I AM RESPECTFULLY REQUESTING THAT MY VEHICLE BE IMMEDIATELY ADDED TO THE EXTENDED WARRANTY PROGRAM TO REPLACE THE ESCL AND FOR MY TOW BILL TO THE DEALERSHIP BE REIMBURSED. THIS IS A SAFETY ISSUE AS IT IS LEAVING MOTORISTS STRANDED BECAUSE THEY CAN'T TURN THEIR CAR ON, CAN'T ROLL DOWN THE WINDOWS, AND CAN'T TURN ON ANY ACCESSORIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663456December 10, 2014AIR BAGS
2012 MAXIMA'S PASSENGER AIRBAG OFF LIGHT COMES ON WITH ADULT PASSENGERS EVERY 3RD OR 4TH TRIP. WENT TO NISSAN DEALERSHIP, MAXIMA UNDER WARRANTY, THEY SAID NO CODES WERE TRIPPED AND THAT THEY CAN'T FIX THE PROBLEM BUT ARE AWARE OF IT. THEY ALSO GAVE ME A HANDOUT DESCRIBING THE DIFFERENCE BETWEEN AIRBAG OFF LIGHT AND AIRBAG MALFUNCTION LIGHT. THE SERVICE MANAGER TOLD ME HE WOULD CALL ME IF THERE IS ANYTHING HE CAN DO FOR ME. I CALLED 1-800-NISSAN1 AND FILED A CASE, BUT THEY WON'T DO ANYTHING BECAUSE THE DEALERSHIP IS "WORKING ON IT". THE DEALERSHIP CONFIRMED THAT IF I HAVE AN ADULT PASSENGER IN MY MAXIMA AND THE PASSENGER AIRBAG LIGHT OFF IS ON, THE AIRBAG WILL NOT DEPLOY. I DO NOT FEEL SAFE DRIVING ANY PASSENGERS IN MY MAXIMA AND FEEL NISSAN IS AWARE OF THE PROBLEM AND TRYING TO IGNORE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663444December 10, 2014STEERING
MY WIFE TRIED TO START THE CAR AND DISCOVERED THE KEY WOULD UNLOCK THE DOOR BUT THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS TO JUMP THE CAR I HAD TO BUY A NEW BATTERY. WHEN THIS WOULDN'T WORK I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS NOW TELLING ME THE STEERING WHEEL LOCK IS BAD AND IT WILL COST $1200 TO FIX IT. AFTER SOME INVESTIGATION IT TURNS OUT THIS IS HAPPENING TO EVERYONE WITH THIS YEAR AND MAKE VEHICLE. PITTY NISSAN REFUSES TO FIX A PART WHICH IS KNOWN TO BE FAULTY AND CONTINUES TO PUT ITS CUSTOMERS IN HARMS WAY. PLEASE DO NOT PURCHASE A NISSAN THIS IS HAPPENING TO EVERYONE I KNOW WHO HAS NISSANS. VERY SCARY SITUATION IF IT WENT OUT WHILE DRIVING SHE COULD HAVE DIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663482December 10, 2014POWER TRAIN
HEAVY SHIFTING, NOT SHIFTING ON POINT, SLIPPING TRANSMISSION, BANG WHEN SHIFTING OR DOWNSHIFTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663044December 9, 2014STEERING, ELECTRICAL SYSTEM, ENGINE
I HAD DRIVEN MY CAR TO CHURCH, EVERYTHING WAS FINE. AFTER CHRUCH, I GOT IN MY CAR AND IT WOULDN'T START. NOTHING WOULD WORK. THE KEYLESS REMOTE WOULD UNLOCK THE DOORS BUT WHEN PUSHING THE START BUTTON NOTHING HAPPENED. THE AUXILIARY DIDN'T EVEN WORK. I HAD TO HAVE THE CAR TOWED TO A MECHANIC. AFTER RUNNING DIAGNOSTICS ON THE CAR, I WAS TOLD THE CAR HAD TO GO TO THE NISSAN DEALERSHIP DUE TO NISSAN DOESN'T RELEASE ALL CODING. ANOTHER TOW BILL TO HAVE THE CAR TAKEN TO LOCAL NISSAN DEALERSHIP. DIAGNOSTICS RAN ON THE CAR AND IT WAS THE "ELECTRONIC STEERLING WHEEL LOCK". THIS IS PART OF THE SECURITY/ANTI-THEFT MECHANISM THAT IS LOCATED IN THE STEERING COLUMN. IT HAD TO BE REPLACED AT OWNER'S EXPENSE. THIS IS KNOWN DEFECT IN 2009-2010 NISSAN ALTIMA, MAXIMA AND 370Z. THE OWNERS HAVE NO WARNING BEFORE THIS HAPPENS. YOU ARE TOTAL STRANDED AT THAT SPOT. AFTER GOOGLING THIS PROBLEM, I HAVE FOUND MULTIPLE COMPLAINTS AND THAT NISSAN IS NOT ACCEPTING RESPONSIBILITY. THIS PART IS NOW BEEN "REDESIGNED" SO THAT THIS ISN'T HAPPENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663112December 9, 2014POWER TRAIN
THE AUTOMATIC TRANSMISSION BEGAN TO SLIP AT ABOUT 63,000 MILES. IT CONTINUES TO GET WORSE AND OCCASIONALLY DELAYS IN ENGAGING IN DRIVE ESPECIALLY AFTER SHIFTING OUT OF REVERSE. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM THAT NISSAN REFUSES TO ADDRESS AND MAY RESULT IN TRANSMISSION FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662723December 8, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT START. THE CONTACT NOTIFIED THE DEALER WHO INDICATED THAT THE INTELLIGENT KEY SECURITY SYSTEM HAD MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662644December 7, 2014POWER TRAIN, ENGINE
WHEN DRIVING THE CAR, IT SLAMS INTO 2ND GEAR AND/OR HESITATES SHIFTING INTO IT. WHEN IDLE AND SHIFTING FROM REVERSE TO DRIVE OR FROM DRIVE TO REVERSE, THERE IS A 2-3 DELAY AND THE CAR JERKS AND SLAMS INTO THAT GEAR. THE JERK IS AGGRESSIVE AND CAN CAUSE IN INJURY. THE CAR DOES NOT SHIFT SMOOTHLY AND CONSTANTLY JERKS AND SLAMS INTO GEAR. AFTER HAVING THE VEHICLE DIAGNOSED, THEY MECHANICS SAY IT WILL EITHER NEED A NEW VALVE BODY OR NEW TRANSMISSION ON A CAR WITH 112K MILES ON IT. THIS IS A COMMON ISSUE FOR 2004-2006 NISSAN MAXIMA OWNERS AND IS VERY DANGEROUS AND EXPENSIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662653December 7, 2014STRUCTURE:BODY
THE DRIVER SIDE FLOORBOARD HAS BEGAN TO RUST THRU AS A RESULT OF A HOLE LEFT DURING MANUFACTURING. THIS SEEMS TO BE A DEFECT (SINCE IT IS NOT ON THE PASSENGER SIDE). AS A RESULT OF THE HOLE WATER AND SALT HAVE BEGAN TO RUST THROUGH THE DRIVER SIDE FLOORBOARD. MY VEHICLE WAS TAKEN TO A DEALER WHOM TOOK PICTURES AND SENT TO NISSAN. NISSAN'S RESPONSE WAS THE VEHICLE IS OUT OF WARRANTY AND IT IS A RESULT OF BEING IN AN AREA HAT USES SALT DURING WINTER. FORTUNATELY IT LOOKS LIKE THE RUST WAS DETECTED BEFORE IT REACHED THE DRIVER SIDE SEAT WHICH WOULD CAUSE A SAFETY ISSUE (ESPECIALLY DURING AN ACCIDENT). ONE DOES NOT EXPECT A FLOORBOARD TO RUST THRU ON A SEVEN YEAR OLD VEHICLE WITH LOW MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662484December 5, 2014ENGINE
IN NEIGHBOR DRIVING 30, CAR JUMPS AND MOTOR IDLES. HAS JUMPED INTO REVERSE WHEN TRYING TO SHIFT TO DRIVE. WHILE PUTTING THE CAR IN REVERSE TRYING PARK, THE CAR JUMPS INSTEAD OF DRIVING. WHILE AT A STOP LIGHT WHILE ACCELERATING, CAR JUMPS THREE TIMES BEFORE TAKING OFF TO ACTUALLY DRIVE. CAR REFUSED TO GO INTO REVERSE TO BACK OUT OF A PARKING SPACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662228December 4, 2014AIR BAGS
LOST CONTROL OF VEHICLE AND SPUN AROUND AND HIT THE FREEWAY CENTER DIVIDER DIRECTLY HEAD ON AT 60MPH WITHOUT ANY AIRBAGS DEPLOYING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10661859December 3, 2014POWER TRAIN
HEAVY SHIFTING, NOT SHIFTING ON POINT, SLIPPING TRANSMISSION, BANG WHEN SHIFTING OR DOWNSHIFTING. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662029December 3, 2014STEERING
I TURNED OFF MY CAR AT A GAS STATION AND WAS UNABLE TO TURN IT BACK ON. THE INTELLIGENT KEY LIGHT CAME ON THE DASH AND THE CAR WAS UNRESPONSIVE. THE KEY WOULD LOCK/UNLOCK THE DOORS BUT THE IGNITION WOULD STAY ON "LOCK" AND NOT PROVIDE ANY SORT OF POWER INCLUDING HEAT ON A COLD THANKSGIVING NIGHT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0