Nissan Maxima Complaints

9 consumer complaints on file.

#11595822June 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2022 Nissan Maxima. The contact stated that while her granddaughter was driving at 40 MPH and attempting to stop at a stop sign, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop. As a result, the driver swerved in an attempt to avoid a collision, side-swiping the vehicle ahead and colliding with 3 light poles before coasting to a complete stop on the shoulder of the roadway. The air bags did not deploy during the impact, resulting in the driver sustaining minor injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. A police report was filed. The contact's granddaughter sustained nondescript injuries to her head and knees but did not seek medical treatment. The contact also stated that, though she was made aware that the driver of the other vehicle had reported injuries, the injuries and treatment were unknown. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11584669April 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Nissan Maxima. The contact stated that while his son was driving at 20 MPH, the vehicle began to jerk and was shaking. The vehicle felt as though the brake pedal was being depressed. The oil light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that there was a catastrophic engine failure. The vehicle was repaired. After driving the vehicle, the vehicle was parked, and his son noticed there was a puddle of oil underneath the vehicle. The vehicle failed to start. The contact checked the oil level and noticed there was no oil. The vehicle was towed back to the local dealer, where it was diagnosed with starter and an oil gasket failure. The dealer informed the contact that there was oil in the engine. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576807March 12, 2024
EQUIPMENT:ELECTRICAL:INFOTAINMENT, ELECTRICAL SYSTEM:WIRING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524488May 30, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
On February 10, 2023 I purchased a 2022 Nissan Maxima with a little over 19,000 miles on it. Which has a warranty for up to 104,000 miles. Currently at a little over 25,000 miles. Maybe a week later I noticed a noise coming from the rear, so I informed the Finance Manager, Paul. He then goes on to tell me that he's going to schedule a service appointment. The day I went to Barnes Crossing of Starkville they kept saying they didn't see anything or didn't know what was going on. So the finance manager scheduled an appointment with Nissan. When I get there is when I find out the rear end of the car has a lot of parts not connected. As the man at Nissan stated, it's a mess. Which he also took pictures of and sent them to me. Which I sent the pictures to the Finance Manager, Paul. He asks how much is the broken parts, which I had no clue due to it would have to go to a body shop. He mentioned that he would look for another Maxima, that he could trade me out. My complaints about this car startedHe mentioned I would have to take it was going to take a body repair shop. I then inform Barnes Crossing of Starkville. I was told by the finance manager the he would find a body repair shop but never did. Then because there's this strong odor in the car, I tried to get it clean cover it with air fresheners and still the smell is strong. So one day I go in the truck and pull everything out and to my surprise it's full of water. Which I have picture, not only is it full of water looks like mold spots, etc. I tried to clean it and some of the spots would not go. I informed him of this still he was saying they was going to find me another car, still no car. The trunk of the car is steady getting full of water. Nothing is being done, I reached back out and was told I'll have to do the whole process over again because a credit report is only good for 30 days. Which I've been complaining about this car a week after I received it.Mold and water keep appearing I’m sick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522774May 19, 2023
UNKNOWN OR OTHER
Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I’m twice and leaving at the dealership for over a week, it was never looked at and I was told to pick it back up and would be contacted once they speak to Nissan. After dozens of calls and no returned calls with my questions, my car now has 7900 miles and I am stuck with the fabric rolled up and taped to keep from blocking by view. This was done by the dealership prior to me picking up my car from Them. The back seat has the sun and glare constantly in the car due to me not being able to block the light. I’m Still fighting this issue with them. Nissan consumer affairs will not return my calls after the representative left me a message stating I could call them back anytime with any concerns or questions even though my several messages asked that a Nissan engineer or representative inspect my car. My dealership stated, prior to promising me Nissan would look at it, said that someone’s head or a heavy box could have put a dent in the framing around the sun roof from the inside of my car even though no one but my 73 year old mother has sat in the back seat ONE time. I don’t know what else to do to have this taken care of. My brand new car should not have a 3,000 issue I should have to cover the costs for. The steering wheel also rattles when driving and you can hear air flow coming through the back seat area from a window or the sunroof. I also mentioned the air noise issue to Nissan with no return call regarding this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512982March 21, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2022 Nissan Maxima. The contact stated that while operating the vehicle at night with the headlights illuminated, the driver’s side light beam had a dark shaded spot in the illuminated light field and the light field was directed approximately 35 degrees to the left creating both visibility hazard for the driver and a blinding hazard for oncoming traffic. The vehicle was taken to the local dealer who replaced the driver side headlight assembly, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492052November 3, 2022
ENGINE
I'm investigating a fire in this vehicle. The owner was driving and noticed a smell of rubber or electrical burning. He parked the car and noticed a small amount of smoke from the passenger side of the hood area. It was dark out and he opened the hood and went to get a flashlight. he went about 100 yards to his truck and looked back and the engine compartment was on fire. The owner states the car has around 8000 miles on it and he has recently had an odor of something burning but finding nothing when investigating that. He states the vehicle has run fine and the last commute was approximately 5 miles before the fire. The car was a total loss because of the fire it was completely consumed. I am the fire marshal for this jurisdiction.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420005June 7, 2021
UNKNOWN OR OTHER, STRUCTURE:BODY
Going down a road in Tennessee on my way to my sons house in Fort Campbell. No cars on the road anywhere 545 in the morning and the sun roof explodes out of no where. Parts have been ordered and the car is in my possession till the parts come in so no forms to upload as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406013April 1, 2021
ELECTRICAL SYSTEM
VEHICLE PURCHASED NEW WITH 4 MILES THEN AFTER 100MILES, THE CD CHANGER DOES NOT WORK AND THERE IS A DELAY IN THE ELECTRONIC COOLANT TEMPERATURE GAUGE. THE ANLOG TEMP GAUGE IS WORKING BUT THE ELECTRONIC GAUGE DOES NOT COME ON TILL 20-30MINS OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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