Nissan Maxima Complaints

6,958 consumer complaints on file.

#10682720February 11, 2015
SERVICE BRAKES
LEAKING BRAKE MASTER CYLINDER, ONLY INDICATION WAS ILLUMINATED WARNING LIGHTS ON DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682535February 10, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682673February 10, 2015
ELECTRICAL SYSTEM
I WAS AT THE GAS STATION GETTING GAS. WHEN I WENT TO TRY AND START IT UP THE CAR IGNITION REMAINS IN THE LOCK POSITION. THE CAR WILL NOT DO ANYTHING. IN THE FAR LEFT CONSOLE THE KEY SYMBOL REMAINS LIT ON THE DASH BOARD. THE KEY REMAINS LIT ON THE DASHBOARD. I HAVE BEEN READING DIFFERENT FORUMS AND IT SAID THAT IT IS THE STEERING WHEEL LOCK. MY CAR WILL NOT START AT ALL AND I EVEN CHANGED MY BATTERY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682129February 9, 2015
POWER TRAIN
TL*THE CONTACT OWNS 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE TRANSMISSION WOULD MAKE AN ABNORMAL NOISE WHEN SHIFTING INTO GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681589February 5, 2015
ELECTRICAL SYSTEM
I RECENTLY HAD A DIAGNOSTIC DONE ON MY VEHICLE BECAUSE I HAD BEEN HAVING ISSUES WITH MY CAR ENGINE WOULD GET A LITTLE HOT, IT WOULD ALSO CUT OFF ON ME WHILE DRIVING WITHOUT NOTICE, I HAD A COUPLE DIAGNOSIS DONE AND ALL POINTED TO MY CAMSHAFT SENSOR, IN WAS IN THE NATIONAL DATA BASE AS A RECALL, BUT BASE IN NORTH AMERICAN NISSAN MY VIN# IS ELIGIBLE FOR THAT CAMPAIGN THUS WILL NOT HELP FIX AN ISSUE I'VE ALREADY HAD TO REPAIR MORE THAN ONCE. THEY'VE TOLD ME BECAUSE I HAVEN'T HAD MY CAR SERVICE BY THEM THE WHOLE TIME I'VE OWNED MY VEHICLE THEY WOULD NOT HELP. I AM VERY UPSET THAT THIS IS THE RESULT I GOT AFTER CONTACTING NORTH AMERICAN NISSAN DIRECTLY AND THEY WOULDN'T DO ANYTHING.BASED ON THE RECALL ISSUE COULD BE VERY DANGEROUS AND CAUSE AN ACCIDENT IN WHICH I HAVE BEEN VERY LUCKY WHEN EVER I AM DRIVING, NO CARS END UP CRASHING INTO ME FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681625February 5, 2015
ELECTRICAL SYSTEM, STEERING
MY CAR WOULD NOT START WAS ABLE TO OPEN THE DOORS TO THE CAR BUT COULD NOT START THE CAR. CAR WAS TOWED TO NISSAN SERVICE STATION WAS TOLD THE STEERING LOCK HAD TO BE REPLACED FOR INTERNAL FAILURE AND IT WAS NO LONGER UNDER WARRANTY. $899.67 DOLLARS LATER AND AS I'M LEAVING THE SERVICE STATION I'M TOLD MY WARRANTY WAS UP BY A FEW DAYS AND ALSO NISSAN HAD EXTENDED THE WARRANTY FOR 2009 MODELS BUT NOT 2010 MODELS THIS IS A COPY TAKEN FROM NISSANASSIST.COM RELEASED IN 2013 (Q1.WHAT IS THE REASON FOR WARRANTY EXTENSION? A. TO ENSURE CUSTOMER SATISFACTION. MODEL YEAR 2009 ALTIMA AND MAXIMA VEHICLES ARE EQUIPPED WITH AN ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT. NISSAN HAS DETERMINED THAT ON A SMALL NUMBER OF VEHICLES, DUE TO A MANUFACTURING IRREGULARITY THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE STEERING COLUMN IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING.WHAT WILL BE THE CORRECTIVE ACTION? A. NISSAN WILL EXTEND ITS NEW VEHICLE LIMITED WARRANTY COVERAGE FOR THE AFFECTED PART NUMBERS FROM ITS ORIGINAL DURATION OF 36 MONTHS/ 36,000 MILES TO 72 MONTHS/UNLIMITED MILES ) I INVESTIGATED ON LINE AND THERE ARE MANY COMPLAINTS BY OWNERS WITH 2010 MODELS THAT HAVE THIS SAME PROBLEM NISSAN ADMITS TO A MANUFACTURE PROBLEM HOW CAN THEY NOT BE RESPONSIBLE FOR REPLACING IT FREE OF CHARGE FOR ALL 2010 WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680772February 3, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT HIGH RPM'S WITH NO CONTROL OF SPEED. WOULD HAPPEN THEN NOT HAPPEN FOR DAYS. WOULD NOT GO AT STOP SIGNS/STOP LIGHTS THEN SURGE FORWARD WHEN THE TRANSMISSION (WE LATER LEARNED) FINALLY ENGAGED. ON A DAY IT WASN'T ACTING UP WE TOOK IT TO WHERE WE BOUGHT IT (DEALERSHIP) AND THEY IMMEDIATELY NOTIFIED US THAT WE NEEDED A BRAND NEW TRANSMISSION $5,500. 2,053 MILES OUTSIDE OF WARRANTY. WE COULD NOT BELIEVE THAT WHEN THEY CONTACTED CORPORATE NO CONSIDERATION FOR OUR LONG-TERM RELATIONSHIP.NEVER IN A MILLION YEARS DID WE THINK IT WAS SOMETHING SO SERIOUS AS A COMPLETE TRANSMISSION FAILURE. THIS TRANSMISSION IS SUPPOSEDLY THE SECOND (IMPROVED) TRANSMISSION TYPE THAT NISSAN HAS PUT IN THE MAXIMA WITH THE PRIOR GENERATION OF TRANSMISSIONS BEING GIVEN A WARRANTY OF UP TO 10 YEARS OR 100,000 MILES DUE TO ALL THE PRIOR PROBLEMS THAT WERE SUPPOSED TO HAVE BEEN FIXED WITH THIS SECOND GENERATION. NOW, THEY WON'T EVEN HONOR THE TRANSMISSION ISSUE WITH A 62,053 MILEAGE. THE TRANSMISSIONS AREN'T FIXED! WE HAVE 2 SMALL GRANDCHILDREN WE PICK UP EVERY OTHER WEEK AND REGULARLY USE THE CAR TO PICK THEM UP. HOW SCARY TO HAVE REALIZED WE COULD HAVE BEEN IN AN ACCIDENT WITH THE KIDS IN THE CAR BECAUSE WE HAD NO IDEA THAT THE TRANSMISSION ON A CAR WITH ONLY 62,053 MILES WOULD BE COMPLETELY SHOT. SOMEONE PLEASE AT YOUR ORGANIZATION LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680855February 3, 2015
SUSPENSION
WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED IN TWO. SCARY!! THE NISSAN DEALERSHIP WHERE I HAD THE MAXIMA SERVICED ADMITTED THAT THIS IS A COMMON PROBLEM..."WE REPLACE A FRONT SPRING ON A '09-10' MAXIMA AT LEAST EVERY MONTH, OFTEN FOR A SURPRISED CUSTOMER." ESTIMATED COST TO REPLACE JUST THE FRONT SPRINGS (THEY RECOMMEND YOU DO AS A PAIR OR YOU WILL BE BACK FIXING THE OTHER SPRING REAL SOON) WAS $1,000.00, AND THIS PRICE DOES NOT INCLUDE THE STRUTS BEING REPLACED, --ONLY THE SPRING, STRUT BEARING, AND FRONT SPRING SEAT THAT CONTACT THE SPRING DIRECTLY ARE REPLACED FOR YOUR $1000 OUT-OF-POCKET. TO THE BEST OF MY KNOWLEDGE NISSAN HAS NOT ADMITTED THERE IS A COMMON PROBLEM WITH THE ORIGINAL FRONT SPRINGS...NO RECALL, NO TECHNICAL SERVICE BULLETIN, NO DISCOUNTED REPAIR COSTS, NOTHING. HOWEVER, PLEASE NOTE THAT THE NEW REPLACEMENT SPRING FROM NISSAN HAS BEEN REDESIGNED WITH A SUBSTANTIALLY THICKER GAUGE OF SPRING AND COMES WITH A NEW SUPERSEDED PART NUMBER TO REPLACE THE ORIGINAL SPRING PART NUMBER. I HAVE OWNED 5 NISSAN VEHICLES OVER THE PAST 3 DECADES AND THEY HAVE BEEN GOOD CARS OVERALL. I HAVE LOGGED OVER 500,000 MILES ON NISSANS IN TOTAL. IT SHOULD BE NOTED THAT EACH AND EVERY ONE OF THE SPRINGS (ON THE NON-MAXIMA NISSANS) I'VE OWNED HAS LASTED THE ENTIRE LIFE OF EACH VEHICLE. FOR A SPRING TO SNAP IN HALF WITHOUT WARNING AT 60,000 MILES IS UNACCEPTABLE AND DANGEROUS. NISSAN SHOULD BE COMPELLED TO ADDRESS THIS FRONT SPRING ISSUE FOR ALL MAXIMA OWNERS. TO ME THIS IS A BLACK EYE ON THE FACE OF AN OTHERWISE EXCELLENT AUTO MAKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681037February 3, 2015
STEERING
DRIVING DOWN A SNOW/ICE COVERED ROAD, I HEARD A LOW NOISE COME FROM THE FRONT PASSENGER SIDE OF VEHICLE AND STEERING WAS EXTREMELY DIFFICULT. I DETERMINED IT TO BE AN ISSUE WITH THE POWER STEERING. THE BELT IS STILL INTACT AND THERE IS FLUID IN THE RESERVOIR. I AM GOING TO DEALERSHIP TOMORROW TO DIAGNOSE BUT THIS IS VERY DANGEROUS TO DRIVE AS IS DUE TO NOT BEING ABLE TO REACT TO POSSIBLE ISSUES IN ROADWAY. HARD TO BELIEVE A CAR WITH ONLY 1000 MILES COULD HAVE THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680665February 2, 2015
STEERING
COULD NOT START MY CAR THE MORNING ON 1/14/15. HAD CAR TOWED TO DEALERSHIP WHO STATED THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED AND THIS WAS A KNOWN NISSAN ISSUE. HOWEVER, MY YEAR AND MODEL WAS NOT COVERED UNDER AN EXTENDED WARRANTY AS SOME 2009 MODELS WERE FOR THE SAME ISSUE. CALLED NISSAN AND THEY WOULD NOT COVER THE REPLACEMENT UNLESS THIS BECAME A KNOWN ISSUE ON 2010S AS WELL, AND A RECALL OR EXTENDED WARRANTY WAS ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680396February 1, 2015
POWER TRAIN
I AM THE OWNER OF A 2004 NISSAN MAXIMA W/124,000 MILES. I HAVE BEEN EXPERIENCING TRANSMISSION PROBLEMS SINCE AROUND 115,000 MILE. IT SEEMS LIKEN THERE HAS BEEN A PLETHORA OF THE SAME COMPLAINTS WITH THESE TRANSMISSIONS. CAN SOMEONE PLEASE EXPLAIN TO ME WHY THERE HAS NOT BEEN A RECALL ON THE VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680264January 31, 2015
STEERING
MY BOYFRIEND AND I WERE DRIVING. WE PARKED THE CAR TO GET OUT AND WE TURNED THE CAR OFF. WE FORGOT TO CLOSE THE SUNROOF AND WENT TO CRANK THE CAR BACK UP TO CLOSE THE SUNROOF BUT IT WOULD NOT START. WE HAD NO CLUE AT FIRST WHAT WAS WRONG. WE CALLED NISSAN. THEY TOLD US WE WOULD HAVE TO BRING THE CAR TO THEM. BUT STATED IT COULD BE THE BATTERY IN THE CAR OR THE BATTERY IN THE KEYS. AND ALSO IT COULD BE THE KEY LOST PROGRAMMING WITH THE CAR. SO WE WENT AND BOUGHT BATTERIES FOR THE KEYS AND ALSO SENT AND BOUGHT A BATTERY FOR THE CAR. AND STILL NO LUCK. THEN WE CALLED THE LOCKSMITH OUT TO REPROGRAM THE KEYS. STILL NO LUCK. LOTS OF MONEY ALREADY LOST. WE THEN BEGAN TO SEARCH THE INTERNET. CAME ACROSS SO MANY COMPLAINTS OF THE SAME ISSUE. I WENT TO NISSAN TALKED TO SERVICE DEPARTMENT . I WAS TOLD I HAD NO RECALLS IN MY CAR. THAT THEY WOULD HAVE TO HOOK IT UP TO A MACHINE TO DETERMINE THE CAUSE OF THE PROBLEM WHUCHNIS 105 DOLLARS AND STILL I WOULD HAVE TO PAY FOR GETTING IT FIXED. IN WAS VERY UPSET. I TOLD THEM MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE. MY BOYFRIEND ALSO CALLED NISSAN AFFAIRS. WE WERE TOLD THE SAME THING AGAIN. THIS IS A SAFETY ISSUE. WHAT IF A CHILD N MOTHER BREAK DOWN OVER THIS AND GET ROBBED OR EVEN KILLED CAUSE THERE CAR WOULD NOT CRANK OVER NISSAN IGNORING THERE CUSTOMER ISSUES. THIS IS THERE PROBLEM. AND THEY NEED TO FIX IT. THERE ARE TOO MANY PEOPLE COMPLAIN IN I ABOUT THE SAME ISSUES FOR A RECALL NOT TO BE PLACED. THE CUSTOMER SERVICE IS HORRIBLE. YOU CARE MORE ABOUT THERE MONEY THAN THERE CUSTOMERS AND THEIR SAFETY. I ALSO WAS TOLD THEY NO LONGER USE THIS PART MODEL BECAUSE IT IS DEFECTIVE. I WILL NEVER BY FROM NISSAN AGAIN. I WILL GO TO THE NEWS PAPER AND THE NEWS ABOUT. NISSAN AND HOW THEY WILL NOT HELP THEIR CUSTOMERS ON A PART THAT IS DEFECTIVE AND WILL NOT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679886January 30, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY CAR IN TO MY MECHANIC AT CITY AUTO REPAIR TO BALANCE MY TIRES AND MY MECHANIC FOUND THAT UNDERNEATH MY CAR ON MY DRIVER'S SIDE IS RUSTING OUT AND HAS A HOLE IN IT. THERE IS APPARENTLY WATER COMING IN THE CAR FROM SOMEWHERE AND RUSTING OUT THE FLOOR PAN ON THE DRIVER'S SIDE OF THE CAR. I GOOGLED THIS PROBLEM AND THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM WITH MAXIMA'S AND ALTIMA'S. NISSAN JUST DID A RECALL FOR THIS EXACT PROBLEM, BUT ONLY RECALLED SUV'S. IT'S A FIRE HAZARD BECAUSE THE ELECTRICAL HARNESS CAN SHORT OUT AND CAUSE A FIRE. I WOULD ASK THAT ANY AND ALL NISSAN CARS (NOT JUST SUV'S) BE RECALLED FOR THIS PROBLEM. I ALSO CONTACTED NISSAN ABOUT THIS PROBLEM AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND REFUSED TO PAY FOR REPAIR OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679624January 29, 2015
SEATS
THE DRIVER SEAT HAS A SLIGHT ROCK WHEN TAKING OFF AND BREAKING. I BOUGHT THE CAR USED BACK IN OCTOBER 2014 FROM A HONDA DEALER. I NOTICED THE ROCKING BUT THOUGHT IT WAS JUST A LOOSE NUT OR SOMETHING SO I DIDN'T LOOK INTO IT RIGHT AWAY. WHEN I TOOK IT IN TO THE NISSAN DEALER THEY SAID THE FRAME WAS BROKEN. I WAS TOLD IT WAS NO LONGER UNDER WARRANTY. I CONTACTED NISSAN USA AND WAS TOLD THEY HAD NO KNOWN ISSUE WITH THE SEAT AND THAT IT WAS OUT OF WARRANTY AND THEY WOULD NOT FIX IT. MY MAIN CONCERN IS THAT THE SEAT MY COME COMPLETELY APART OR SOMETHING WHILE I'M BREAKING AND CAUSE ME TO HAVE AN ACCIDENT. I NOT SURE WHY IF THEY HAD THE SAME ISSUE BACK IN 2009 AND FOUND SOME TYPE OF FIX WHY WANT THEY FIX IT NOW BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679658January 29, 2015
STEERING
STEERING LOCK MALFUNCTIONED AND VEHICLE WILL NOT START. DEALER STATES NO RECALL BUT EXTENDED WARRANTY WHICH MINE EXPIRED A FEW MONTHS AGO. THIS SHOULD BE A RECALL!!!!!! THEY KNOW IT IS AN ISSUE ON ALL 2009-2010 MODELS AND SHOULD HAVE THEM ALL FIXED CONSIDERING THEY NO LONGER USE THE SAME STEERING LOCK MECHANISM. CAR WILL NOT START UNTIL PIECE IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679796January 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679517January 28, 2015
POWER TRAIN
MY 2006 NISSAN MAXIMA BEGAN HARD SHIFTING WHILE DRIVING, REVERSING, AND SHIFTING INTO DRIVE. I TOOK IT IN TO HAVE IT SERVICED OVER THE SUMMER AND THE NISSAN DEALERSHIP RECOMMENDED A TRANSMISSION FLUSH AND SAID NOTHING WAS WRONG. OF COURSE THAT DID NOT FIX ANYTHING. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT WHERE IT CAN TAKE UP TO 5 SECONDS FOR THE CAR TO SHIFT INTO GEAR WHEN I AM PUTTING IT INTO DRIVE. I CONTACTED THE NISSAN CORPORATION AND THEY ADVISED ME TO GO TO THE DEALERSHIP AND HAVE IT DIAGNOSED. WELL OF COURSE NOW THE DEALERSHIP SAYS WE NEED TO HAVE THE TRANSMISSION REPLACED...TO THE TUNE OF $3,000. WHEN I CONTACTED THE NISSAN CORPORATION THEY INFORMED ME THERE WAS NOTHING THEY COULD DO TO HELP ME AND THAT MY CAR DIDN'T FALL WITHIN THE PARAMETERS OF THE CVT TRANSMISSION EXTENDED WARRANTY. SO NOT ONLY ARE WE OUT $150 FOR A DIAGNOSIS THAT WE ALREADY KNEW WHAT THE PROBLEM WAS, BUT NOW WE HAVE TO GET THE VEHICLE REPAIRED OR IT WON'T BE SAFE TO DRIVE. WE HAVE OWNED TWO NISSANS AND THE PREVIOUS ONE WAS A 1996 MAXIMA THAT NEVER GAVE US ANY PROBLEMS. I WISH I HAD THAT CAR BACK AND NOT THIS "UPGRADED" MODEL. I USE TO THINK THAT NISSAN WAS A COMPANY THAT STOOD BY ITS CUSTOMERS AND STRIVED FOR SATISFACTION, BUT I NOW KNOW THAT IS NOT THE CASE. WILL NHTSA EVER LOOK INTO THESE COMPLAINTS AND FORCE NISSAN'S HAND AS FAR AS THIS TRANSMISSION ISSUE GOES? THERE NEEDS TO BE A SAFETY RECALL, NOT JUST A BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679546January 28, 2015
STEERING, ELECTRICAL SYSTEM
THE ELECTRIC STEERING WHEEL LOCK MECHANISM FAILED. NISSAN KNOWS THIS IS A FAULTY PART ISSUE. THEY ISSUED A RECALL FOR 2009 MAXIMAS. THEY CHANGED THE PART OUT IN LATE 2010 MODELS. HOWEVER, THOSE OF US WITH EARLY 2010 MODELS ARE OUT OF LUCK. WE DO NOT FALL INSIDE RECALL AND WE DID NOT GET THE NEW PART SO ALL OF US WITH FAILURE HAVE TO PAY TO HAVE VEHICLES TOWED TO A DEALERSHIP AND PAY $1,000 ($700.00 PARTS & $300.00 LABOR) FOR THE REPAIR. THE VEHICLE LITERALLY WILL NOT EVEN START. YOU CANNOT EVEN GET IT INTO NEUTRAL SO NOT SURE HOW IT CAN BE TOWED. I AM SECOND OWNER AND HAVE LESS THAN 40,000 MILES ON CAR. I LOVE THE CAR AND WAS THINKING ABOUT GETTING A SECOND ONE FOR WIFE TO DRIVE. WILL NOT BUY ANOTHER NISSAN NOR RECOMMEND THAT ANYONE ELSE DO SO IF THIS IS HOW THEY TREAT THE CONSUMER! I WANT THIS FAULTY PART FIXED FREE OF CHARGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679119January 27, 2015
POWER TRAIN
WE PURCHASED OUR 2005 MAXIMA USED WITH APPROXIMATELY 93000 MILES ON IT, AT FIRST SEEMED LIKE A GREAT CAR. THE CAR STARTED SHIFTING VERY HARD INTO AND OUT OF GEARS, SOME SHIFTS WOULD BE SO HARD THE CAR WOULD LURCH FORWARD. I WAS ACTUALLY DRIVING THE CAR WHEN THE TRANSMISSION ACTUALLY BROKE, MAKING THE CAR VERY HARD TO STEER, FORTUNATELY I WAS ABLE TO GET TO A LOCAL GARAGE. WE PAID OVER 3000 TO HAVE THE TRANSMISSION REPLACED, SINCE I PURCHASED THE TRANSMISSION FROM ADVANCE AUTO, THE NISSAN DEALERSHIP SAID THAT WOULD NOT OFFER ANY TYPE OF WARRANTY EVEN ON THEIR LABOR. I HAD A 12 MONTH WARRANTY ON THE TRANSMISSION AND AT ABOUT 13 MONTHS THE TRANSMISSION BROKE AGAIN, WITH LESS THAN 1,000 MILES PUT ON THE "USED" TRANSMISSION. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS PRETTY MUCH TOLD THAT IT WAS MY PROBLEM. SO I NOW HAVE A USELESS CAR THAT I AM STILL PAYING ON, AND I AM NOT WILLING TO PAY ANOTHER 3000 TO FIX NISSAN'S PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678880January 26, 2015
STEERING
MY CAR WAS COMPLETELY DISABLED AFTER MULTIPLE ATTEMPTS TO START IT WITH THE STEERING WHEEL LOCK INDICATOR LIGHT ON. HAD TO GET MY CAR TOWED TO THE DEALERSHIP CLOSEST TO ME SINCE I HAD NO OTHER OPTION BECAUSE IT WOULD NOT START. THE TOW TRUCK DRIVER NEEDED TO MANUALLY PUT MY CAR IN NEUTRAL BECAUSE IT WAS NOT IN A CONVENIENT LOCATION TO GET IT ON THE TRUCK. NOT SURE WHAT I WOULD HAVE DONE IF I HAD PARALLEL PARKED IT AT WORK SINCE CLEARLY THERE WAS NO OTHER WAY TURN IT ON AND MOVE IT. SINCE MY CAR IS A 2010, NISSAN CUSTOMER CLAIMS REP. REFUSES TO DO ANYTHING SINCE IT WASN'T A 2009 MODEL WHICH HAD A RECALL FOR THE SAME EXACT PART. APPARENTLY THEY USED A "DIFFERENT MANUFACTURER" EVEN THOUGH MY CAR WAS BUILT IN THE YEAR 2009. OBVIOUSLY THIS IS A FAULT IN THE DESIGN OF THIS PART SINCE NOT ONLY ONE MANUFACTURER BUT TWO ARE CAUSING THIS ISSUE IN 2009 AND 2010 MODELS. APPARENTLY THEY DO NOT FEEL AS THOUGH THEY ARE RESPONSIBLE DESPITE MULTIPLE COMPLAINTS AND DO NOT CARE ABOUT CUSTOMER SATISFACTION. I HAD TO TAKE MY CAR TO THE CLOSET DEALERSHIP SERVICE DEPARTMENT WHICH CHARGED ME $967.50 TO GET IT FIXED WITH THE HOPES THAT NISSAN WOULD OWN UP TO THEIR FAULTY EQUIPMENT. I COULD HAVE TAKEN IT TO MY MECHANIC WHO WOULD HAVE DONE IT CHEAPER, HOWEVER THIS IS CLEARLY NOT SOMETHING I SHOULD BE RESPONSIBLE FOR PAYING. I THINK IT'S COMPLETELY RIDICULOUS THAT NISSAN HASN'T DONE ANYTHING ABOUT THIS SINCE THEY CLEARLY ACKNOWLEDGE THE ISSUE AND HAVE REIMBURSED THE 2009 MODEL YEAR OWNERS. I WILL NOT BE RECOMMENDING ANYONE BUY THEIR CARS UNTIL THIS ISSUE HAS BEEN RESOLVED. EVERY TIME I GET IN MY CAR, I WILL BE BITTER ABOUT DRIVING IT AND WILL NEVER PURCHASE ANOTHER ONE. IN FACT I HAD ALMOST TALKED A FRIEND TO SWAPPING THEIR 98' MAXIMA TO A NEWER ONE BY TALKING ABOUT ALL THE GREAT FEATURES SUCH AS HEATED STEERING WHEEL, NAVIGATION, BACK UP CAMERA ETC. NOW THEY'RE LOOKING AT OTHER OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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