Nissan Leaf Complaints

1,117 consumer complaints on file.

#11602871July 17, 2024
VEHICLE SPEED CONTROL
The contact owns a 2018 Nissan Leaf. The contact stated while driving on several occasions at various speeds with the cruise control activated, the brake pedal was depressed; however, the vehicle lunged forward. The contact related the failure to NHTSA Campaign Number: 23V494000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602884July 17, 2024
AIR BAGS, SEATS
Please see thread: [XXX] My 2011 Nissan Leaf's OCS has failed randomly. I pulled the code via an Bluetooth OBD reader and the LeafSpy Pro app installed on my phone: B1018-00 09 AIR BAG Occupant Sens [Unit Fail] SRC-41. I took the car to a local dealership and was quoted over $4k for a full seat replacement with no ETA as the part is on back order. There is no option to simply replace the OCS alone and there is no workaround from Nissan to re-enable the passenger airbag without paying the $4k for the new seat. Opened a case with Nissan Consumer Affairs who advised they could do nothing for me. The repair is more expensive than the value of the vehicle. Because Nissan offers no workaround other than paying $4k for a new seat, consumers are incentivized to bypass the airbag sensor using a 3rd-party box (see here [XXX] rather than properly repair it. This is a safety issue and Nissan should do the right thing in making the repair affordable or making an official way to bypass the sensor/enable the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600609July 9, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11598614July 3, 2024
SERVICE BRAKES
The contact owned a 2022 Nissan Leaf. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but failed to work properly causing her to crash into the vehicle in front. No warning lights were illuminated. The contact stated there was a minor scratch on the front bumper. No injuries were sustained. No police report was filed. The manufacturer was made aware of the failure and sent an engineer to the dealer to diagnose the vehicle. The vehicle was diagnosed, and the contact was advised that braking did occur during the impact via the black box. The contact sold the vehicle back to the dealer. The failure mileage was 24,795.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11595196June 18, 2024
UNKNOWN OR OTHER
The rear backup camera suddenly started showing a black screen on my 2021 Nissan Leaf. The camera that shows the vehicle from above still works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591746May 31, 2024
BACK OVER PREVENTION
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing the vehicle, the display screen was blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591749May 31, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
When applying brakes, at a point in the pedal travel the vehicle deceleration goes from too little to vastly too much. This makes the vehicle challenging to drive in traffic without colliding into the vehicle in front and not stopping so quickly as to cause the trailing vehicle to collide. The dealer has confirmed the behavior. There is a TSB to supposedly address the problem, and a receipt is attached of that TSB software update being applied. However, this has not changed the behavior. This is at least partially a software issue, since the vehicle blends physical brakes with EV regenerative braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590324May 23, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
The contact owns a 2013 Nissan Leaf. The contact stated that while driving at an undisclosed speed, there was a whistling sound coming from the engine compartment. The vehicle was taken to an independent mechanic where the failure was unofficially diagnosed as a failed air condition hose or a failed air condition line connector. The vehicle was not repaired. The vehicle was taken to the dealer, however, the contact declined to pay the diagnostic fee. The manufacturer was made aware of the failure. The contact was advised to have the vehicle diagnosed by the dealer. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590153May 22, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
During the last 3 winters I have noticed the car do something strange when going up an extended highway inclines. The battery % along with the estimated miles left will drop suddenly (~40% in a minute) and when I would go over the top of the hill most of the battery % and miles would return. During the 2021-2022 winter, I noticed this happen only once or twice. During 2022-2023 winter, I noticed this happen more often but I did not know what was causing it except it seemed to only happen on very cold days and also when the battery % prior to the drop was around 50% or less. During the current 2023-2024 winter, this issue became common. It no longer had to be very cold but just an extended incline and battery at 50% or less. It usually happened between exit [XXX] and exit [XXX] on [XXX] in New Jersey. It has become so common that I was able to record it. The videos show the car will lose over 40% of battery in about a minute. However, once I would go over the hill most of the battery % would come right back. In one video the “Battery charge is low Charge now” warning is triggered. On a few occasions, when I had around 30% of battery prior to going up this hill and the battery started to drop suddenly, I had to make a rapid emergency stop on the right shoulder midway up the hill. When stopped the battery would recover back to around 30% and I was able to get over the hill. This obviously created a safety concern. My car battery is still covered under Nissan’s EV battery warranty. I have taken the car to two 2 Nissan dealerships. One of the dealership was able to replicate the issue, but stated the only way they will approve the warranty repair is if they disassembles the battery. They stated once they approve the warranty repair they can order the battery but that it might take up to 8-9 months to get the battery. They stated that during this whole time my car will be inoperable and Nissan will not provide or reimburse for a loaner car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589774May 20, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Rear camera stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588673May 14, 2024
VEHICLE SPEED CONTROL
The contact owns a 2023 Nissan Leaf. The contact stated that while driving at low speeds in a parking area, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle and came to a complete stop after colliding with another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588505May 13, 2024
EXTERIOR LIGHTING
Component: High Beam Assist Safety issue: The High Beam Assist system that is enabled by default with the neutral "Auto" switch on the control stalk has a faulty "light detection" system that cannot be overridden by manual driver input. The light detection system is designed to disengage high-beams when another car becomes visible, then re-engage the high-beams when the car passes. However, this system is overly sensitive and will very often disengage high beams based on street lights, reflective mail boxes, pavement reflectors, moonlight, and more. There is no available control to reliably override this disengagement. The system also prevent engagement, not just falsly triggering disengagement. For example, if you see an obstacle while using low-beams, and attempt to quick engage high-beams by pushing the control stalk, the system will not engage high-beams because the sensor falsely detected a light source. You can flick the control stalk back and forth repeatedly, and the high-beams will not engage in Auto. Reproducible: always reproducible, and reported by numerous owners in online forums Inspection: N/A Warnings: None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587779May 9, 2024
VEHICLE SPEED CONTROL
After backing up and then putting the car in Drive, without warning the car accelerated uncontrollably accelerted, spun around twice and struck another vehicle before stopping.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11586771May 3, 2024
ELECTRICAL SYSTEM
Total Battery Failure at 130,000 miles - Electric Vehicle will not operate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586167April 30, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585404April 26, 2024
BACK OVER PREVENTION
The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to reverse, the back over prevention camera failed to function. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 14,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584925April 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584720April 23, 2024
SERVICE BRAKES
Drove home at 7PM mild day (65-70 degrees). Stopped the car and turned it off for an hour. Had to leave home at 8PM. Turned on the car and backed up the driveway. Tried to stop but break wasn't working.. Pressed all the way that ABS started trickling. Used the hand break to stop the car. Turned off the car and turned it back on. This is when I noticed all the dashboard lights are on including break and ABS and had the same break not working issue.. Pulled the car into the driveway slowly and turned it off till tomorrow morning.. Started the car tomorrow morning and everything was back to normal and driving without an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584827April 23, 2024
AIR BAGS
Airbag light flashing. Airbag might not deploy in event of accident. Nissan service stated "code B00A0 triggered in SRS control unit. Failure within OCS circuit. Recommends replacement of OCS SENSORS and Control Unit." Stated my VIN is not included in all the other OCS recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580112March 29, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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