Nissan Leaf Complaints

1,117 consumer complaints on file.

#11631663December 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631699December 19, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
I was traveling home from work at approximately 60MPH (speed limit) and I experienced a rapid drop in the state of charge from ~60% to ~25% in 15-20 seconds. I slowed the vehicle to 55MPH and it recovered most of the state of charge. When accelerating to 60MPH a few miles later I experience the same behavior and was forced to maintain 55MPH. I was forced to turn off the electric cabin heater, heated seats, and heated steering wheel as well. I have been able to recreate the issue if the battery is: cold (outside temperature less than 15F and the vehicle has been outside for 8+ hours), less than 60% charged, and put under high load (going up a steep grade/60MPH+) the vehicle will register a battery discharge rate of ~5%/second and continue until the vehicle puts itself into turtle mode, the load is reduced, or I assume, shut off. Battery discharge is "phantom" where the vehicle, when under less load (i.e. slower/slowing), will return to a higher charge, and when no load (i.e. stopped), will return to close to the original charge. Depending on how long the high load is maintained it can drastically reduce the real state of charge on the battery. The Nissan dealership identified it as at least one bad battery module, but no fault codes were registered by the vehicle outside of experiencing turtle mode. This issue forces the driver to slow down to reduce load on the vehicle and abrupt speed changes may be required to keep the vehicle operational. This can put the driver into a dangerous situation of being forced to slow down regardless of road conditions or other driver behaviors. If all of the conditions for the battery listed in the first sentence are met, the vehicle will register a rapid battery state of charge decline, it may indicate turtle mode is active (helps reduce battery load), and it will indicate low charge around 10% state of charge. I have personally experienced all of this as the driver, and any assumptions I have made I have identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631293December 17, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
ACCIDENT:Date: [XXX] Time: [XXX] Location: Balboa Park – San Diego – Morley Field Sports Center – Parking lot Parking lot - Google Maps Driver – Geico Insurance coverage || no passengers What: Nissan Leaf 2023 Model SV+ - 8410 miles -- Unintended Acceleration Incident Backing up to leave parking lot – with seat belt on – looked at rear view camera – clear. Backed up slowly – then intersected with the rear bumper of a Honda – slowly I braked – then went into Drive mode to get out of the intersection. Then I lost control of the car. Car went lurching forward fast – zoomed up over parking curb – 5 in – side-swiped the side of a tree with right front bumper – gashed with parts flying all over the grass. Crashing noises from jumping the curb and hitting the tree. I braked hard and got vehicle to stop = approx. 3 feet from another tree – which I would have hit straight on. No airbags were deployed. It all happened at high acceleration in an instant. After I recovered from the shock, I assessed the situation. The dashboard showed a malfunction – right front tire – no air pressure. Contacted my insurance company – GEICO – and opened a claim. GEICO arranged for my vehicle to be towed by ASAP Towing to my home. Took photos of the wreckage – collected all the pieces I could in a bucket – some were too large to fit into my car = air dam or some sort of under side cover – made of gray bendable plastic. Called ASAP - the towing company – asked about a flat bed as my front right tire was flat and the front bumper of the car had fallen off. My Leaf needs to be repaired. It needs to be reprogrammed by Nissan so that I feel safe driving it. Of note, I had to my Nissan dealer – Mossy Nissan Poway – for the recall R23A6 on Sept. 26, 2023. Did they address the recall issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630796December 15, 2024
FUEL/PROPULSION SYSTEM
Driving on [XXX] to Denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630753December 14, 2024
UNKNOWN OR OTHER
This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-EV charger in office parking. It is inconvenient for us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630622December 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630366December 12, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
I put the car in park as I was pulling in without turning it off to grab trash from the curb and take it to the car, but the car keep accelerating. I jumped in and slammed on the bricks but it hit the brick wall to the house. I see more recent years were recalled for "unintended acceleration" and "brake issues"
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630422December 12, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2018 Nissan Leaf. The contact stated while driving 55 MPH, there was a rapid battery discharge. There was no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629497December 8, 2024
FUEL/PROPULSION SYSTEM
The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629093December 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628875December 4, 2024
FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628907December 4, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628652December 3, 2024
ELECTRICAL SYSTEM
Recall # R24B2 has a projected correction date of MARCH 2025 -just updated from NOVEMBER 2024!! This is totally unacceptable and the NHTSA needs to push for a quicker resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627966November 29, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when dc charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627149November 25, 2024
UNKNOWN OR OTHER
I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626740November 21, 2024
STRUCTURE:BODY
Door latch hits door striker
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626168November 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624638November 11, 2024
SERVICE BRAKES
Driving normally when the brake light, abs light, and traction control light came on.Brakes were unresponsiveness unless brake pedal was fully depressed causing a the ABS brakes to engage. This caused difficulty stopping and was required to use parking brake to slow down. Restarted vehicle several times but problem persisted. Nissan dealership stated that the intelligent braking system needed to be replaced as that is what their computer stated as all the codes indicated that the module was defective. Codes and diagnostic report attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623624November 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
On Friday, November 1, at about 3 pm, the brakes failed pulling away from the curb in a forward direction after loading equipment into the vehicle. Really stomping the brakes as though they had a fluid problem did get them to engage. I think the problem occured again backing out of my driveway prior to Monday the 4th when I fixed the problem. Again, really slamming the brake peddle got the brake to engage. You may look at the vehicle if you wish. On Friday, I was at a large senior center party and there were many pedestrian with limited mobility near the exit. An out of control vehicle could have been very dangerous. I applied experience from internal combustion engine (ICE) vehicles with brake problems and that fortunately worked, but brake fluid was NOT the problem and there is no clear documentation of the problem in the owner's manual. This problem is an EV problem. I can't really take the vehicle to the dealership because they have failed to perform warranty service and refused to do so in the time required by MD law. To determine the cause of the problem, I checked the brake fluid level which was normal, brake wear, which was little, checked the owners manual in detail (nothing clearly stated) and then searched the internet. By Monday the 4th, I had seem a reditt post that said a dead cell in the 12-volt battery could cause a confusion in the vehicle between the regenerative braking system and the hydrolic braking system. There had been some odd behavior at startup. The dash info would flash up with missing numbers then come on normally. And, at shutdown a few time, the lights left on buzzer would sound even though the lights were off. I checked the 12-volt battery voltage and it was low, about 10 volts consistent with a bad cell. I ordered a NAPA battery said to fit the vehicle, and replaced the defective battey which seems to have fixed the problem. The NAPA store confirmed a bad cell in the old battery. No clear warnings of the problem showed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623651November 5, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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