Nissan Leaf Complaints

1,117 consumer complaints on file.

#11623485November 4, 2024
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622641October 30, 2024
ELECTRICAL SYSTEM
The Electoral System gives a red warning on the Dashboard Stating, " NO POWER SERVICE EV SYSTEM." The EV goes completely dead even with a charged battery it takes several times trying to restart the car aprox 20minutes to more then a hour until finally the car turns over. I believe this is safety risk as it strands its occupants in sometime dangerous or unknown locations or even in the middle of nowhere. It has put me at risk by similar situations. There has been several owners of this vehicle complaining about the same thing so I know im not the only owner that is having this trouble. The vehicle is going to the dealership tomorrow maybe they have answers but for how new this car is a 2023 Nissan leaf S with under 9,000 miles on it, is unacceptable. When the red box comes up there is NO Prior Warnings that the car will restart or will completely die when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620454October 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Nissan Leaf. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated which indicated that the VDC sensor had independently activated. The contact stated that the vehicle lost motive power. The contact stated that the failure had occurred several times. The contact disabled the VDC and the vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Independently activated. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620215October 16, 2024
ELECTRICAL SYSTEM
Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618962October 9, 2024
EQUIPMENT:ELECTRICAL
Enel X Way recently announced that they were terminating operations in North America. With that in mind my Juicebox level 2 charger now becomes a dumb charger with no app functionality to turn down the amps produced by the charger. The Juicebox model I have is a plug-in version rated at 32 amps max. My service panel/circuit breaker is only rated to 30 amps. With a constant 32 amps on a 30 amp circuit breaker there is a potential to start a fire at the plug socket end and/or the breaker end, at the very least the breaker might trip every time I charge. For fear of that happening, I'm reluctant to even use it. I'm filing an issue/complaint here because in recent days there have been others who have complained about Enel X Way shutting down and causing problems similar to mine according to an article I read at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617533October 1, 2024
SERVICE BRAKES
I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11616564September 26, 2024
WHEELS
Leased new vehicle, after approximately 900-miles, started to hear knocking sounds during acceleration and deceleration. Checked wheel lug nuts and all were loose and passenger side wheel lock was missing. Torque spec at factory needs to be reviewed. Contacted the dealership, Tynan’s Nissan in Aurora, CO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613718September 10, 2024
SERVICE BRAKES
It has happened multiple times that if I hit a pothole while braking, the brakes stop working until reapplied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612465September 4, 2024
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Unintended Acceleration: Vehicle continue to accelerate even after the gas pedal is released or not slow down as expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612153September 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
My front collision system will sporadically start flashing when there is nothing in front of me. One time a dealer was able to read a code saying that it overheated, and told me that was a known issue with no solution. It was 100F, but I have had the same issue at 35F. The dealership and corporate cannot tell me how the safety system will respond with this error, either disabling my crash prevention system or possibly automatically breaking for no reason. I have taken it to the dealership 4 times. One refused to even try to read the code as it was happening. Another read the code but refused to record it. The other times they kept the car for a total of 8 days and didn’t even look at the component. It seems like they know that this safety issue exists and have no plans to address it. They also refuse to answer my question about liability if it causes my car to automatically break and cause an accident. This has happened at speeds between 0 and 75 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611060August 27, 2024
UNKNOWN OR OTHER
The front all-around parking view camera is now dark purple ( no other colors) and its lens is not aligned. I am taking it into Nissan for warranty repair on 8/27/2024. At least one other user online has a similar issue with their 2023 Leaf, mine is a 2024. Since this camera is used for parking situational awareness , you might consider it a safety issue. If it is systemic issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610811August 26, 2024
VEHICLE SPEED CONTROL
The contact owns a 2023 Nissan Leaf. The contact stated that while her husband was driving at an undisclosed speed, the vehicle was swerving to the right and then accelerated unintendedly. The contact stated that the vehicle decelerated as needed upon depressing the brake pedal. Additionally, the contact stated that after the driver pulled over to the side of the road and released the accelerator pedal, the vehicle accelerated unintendedly. The contact stated that the driver immediately depressed the brake pedal, and the vehicle stopped. The contact stated that upon releasing the brake pedal, the failure recurred, and the vehicle accelerated to 45 MPH unintendedly. Additionally, the steering was pulling to the right and to the left independently. There was no warning light illuminated. The contact stated that upon depressing the "Cancel" button on the steering wheel to cancel the driver's assist features, the vehicle failed to respond as needed. The driver was able to control the steering wheel by using physical strength. Additionally, the driver depressed the brake pedal and stopped the vehicle. The driver was able to drive to the residence nearby. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608903August 16, 2024
SERVICE BRAKES
The intelligent braking system control unit failed. The car is available for inspection, it is at the dealership for repair. I was driving downhill, towards a busy intersection and without any warning, there was no braking when I pushed the brake pedal. It was my two young children and myself in the car, we drove straight through a crosswalk (luckily empty), and towards a very busy intersection (luckily slightly uphill so we were able to stop in time). I cannot imagine what could have happened if losing our brakes would have happened any other time. We could have easily been injured or killed, as well as someone else. The problem has been confirmed by the dealer. The vehicle has been inspected by the local dealer and service center, same one the vehicle was purchased from. No warnings, messages, or other symptoms whatsoever. Afterwards, the ABS warning lights did come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608237August 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ⚪︎Mental and Physical Condition After the Accident Both my son and I are experiencing symptoms similar to PTSD. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11607976August 12, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607327August 8, 2024
ELECTRICAL SYSTEM
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605007July 28, 2024
ELECTRICAL SYSTEM
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603953July 23, 2024
AIR BAGS
Dealer is Mike Erdman Nissan Merritt Island Fl 32953 Airbag warning light flashing red on console. Paid $260 for diagnostic check on July 21, 2024. They cannot fix it as an airbag sensor on the passenger side seat is malfunctioning and the entire passenger side seat must be replaced and part is not available or is no longer in stock. They MAY be able to locate an entire seat Nissan Leaf 2012 somewhere, but if they do (and they said probably not) it will cost $4000.00. The seat is no longer made by Nissan and after market seats would not meet safety standards (they said). There is a published complaint list of well over 2000 Nissan Leaf owners regarding 2011 and 2012 Leaf owners who say there should be a safety recall as this issue has been known by Nissan and the 2013 and later models had safety changes installed for this issue but no safety recall was made for 2011 and 2012 models. I believe a safety recall to fix this issue is imperative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603813July 22, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603920July 22, 2024
POWER TRAIN
When the Power switch is depressed the vehicle takes a certain amount of time before the READY to drive light is illuminated and the vehicle can be shifted into drive out reverse mode. However, if the gear shifter is moved into either drive or reverse prior to the light illuminating the vehicle will enter Neutral mode instead of remaining in Park. If the vehicle is stopped on any incline the vehicle may begin to roll in an unexpected direction once the brake is released believing the vehicle has shifted into the correct mode. If another vehicle, pedestrian, or object is near the vehicle it may be impacted before the driver has the time to depress the brake pedal. Further making this issue unsafe is that normally the gear selector has to be held in the neutral position for 2 seconds before the vehicle shifts into neutral. With this issue, the vehicle immediately goes into neutral when the shift selector is placed in drive or reverse. The issue was presented to a Nissan dealership for which they responded the vehicle is operating normally. Contacting Nissan consumer affairs also resulted in the statement that the vehicle is functioning normally. The issue with the "normal" operation being an unsafe operation was not of interest to either the dealership or consumer affair department, though the consumer affairs rep said they may look into it. For comparison, the same procedure was performed on a 2012 Toyota Prius in which it remains in Park, as would be the expected result if the vehicle was not ready to shift into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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