Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10220182March 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
REGULAR USE. WIRING CONNECTION TO AUTOMATIC SHIFTER CONTROL HAS BROKEN. SHIFTER HAS TO BE REPLACED. AUTOMATIC DRIVE LIGHTS DON'T WORK (DRIVE, REVERSE, NEUTRAL, ETC.) AND MANUAL SHIFTER FAILS TO WORK. NO LONGER SAFE TO DRIVE WITHOUT REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218777February 21, 2008
ENGINE AND ENGINE COOLING:ENGINE
ON 12/21/07 I HAD MY CAR SERVICED FOR THE 75,000 MILE SERVICE AT THE DEALER. THEN ON 2/14/08 I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN MY MITSUBISHI OUTLANDER STARTING SHAKING AND THE SERVICE ENGINE LIGHT CAME ON. I IMMEDIATELY TELEPHONED THE DEALER TO SEE WHAT THEY RECOMMEND I WAS ASKED TO BRING THE CAR FIRST THING IN THE MORNING. THE VERY NEXT DAY I BARELY MADE IT TO DEALER WHICH IS ONLY 7MINUTES AWAY FROM MY HOME (IN THE SAME TOWN). AS SOON AS I PULLED INTO THE DEALERSHIP THE CAR TURNED OFF. I WAS TOLD THAT THE HEATING COIL BURNED OUT WHICH CAUSED MY SPARK PLUGS TO BURN OUT AND THE CAR TO MISFIRE. I AM BEING TOLD THAT I MAY NEED TO REPLACE THE ENGINE IF ANY OF THE PISTONS WERE DAMAGED IF NOT THEN I ONLY HAVE TO REPLACE THE PARTS WHICH WERE DAMAGED. WHAT I DON'T UNDERSTAND IS HOW CAN THIS HAPPEN TO A VEHICLE WHICH HAS HAD EVERY RECOMMENDED SERVICE PERFORMED TO IT ON OR BEFORE THE RECOMMENDED MILEAGE?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215606January 22, 2008
SUSPENSION
OUR MITS. OUTLANDER PULLS TO THE RIGHT, BADLY! WE HAD IT ALIGNED...TWICE! HAD NEW TIRES PUT ON, RE-ALIGNED, AND IT STILL PULLS TO THE RIGHT! IF I LET GO OF THE WHEEL, W/IN 2 SECONDS, I AM IN THE NEXT LANE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214646January 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DIGITAL DASH BOARD FAILED. NO SPEED, TACHOMETER, MILEAGE LOG AVAILABLE. MAY CAUSE ACCIDENTAL OVER SPEEDING AND DANGERS IN SOME CONDITIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214300January 9, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING, SEAT BELTS
THIS IS FOR A MITSUBISHI OUTLANDER 2003. THERE WAS A LOT OF WATER UNDER THE SEATS, DON'T KNOW HOW, AND THE SERVICE ENGINE LIGHT IS ON DUE TO BAD OXYGEN SENSOR AND THERE MIGHT BE CORROSION IN THE ELECTRICAL SYSTEM, THIS CAN CAUSE A FIRE, REAR STOP LIGHT STOP WORKING, THE SEAT BELT TENSIONER CAN GO BAD. TOOK THE CAR TO THE DEALERSHIP, AND THE MANUFACTURER SAID THAT I ONLY HAVE 1 RECALL WHEN THE NHTSA SAYS THAT THERE'S A RECALL FOR THIS,=NHTSA CAMPAIGN NUMBER 03V194000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211513December 11, 2007
SUSPENSION:FRONT, EXTERIOR LIGHTING
FRONT SUSPENSION HAS A CLUNK EVERYTIME YOU TURN AND START FROM CERO. RADIO, BACKLIGHT IS TO LOW AND IS IMPOSSIBLE TO READ IT WITH SUNLIGHT IN COLD WEATHER THE VENTS FOR THE A/C CYCLES EVERY 15 SECONDS AND HEADLIGHT, INTERIOR LIGHT DIM EVERY TIME. PEOPLE THINK YOU ARE CHANGING LIGHTS WHEN DRIVING AT NIGHT BECAUSE OF THIS CYCLING OF VENTS GOING ON WITH THE A/C ON. THE SYSTEM IS NOT NORMAL WORKING. EVERY OUTLANDER HAS THE SAME ISSUE. IS KIND OF ANNOYING TO DRIVE AT NIGHT WITH THE LIGHT DIMMING EVERY 15 TO 30 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209993November 26, 2007
SUSPENSION:REAR, EQUIPMENT
WHEN CAR WAS FIRST PURCHASED TOLD DEALER IT FELT LIKE BACK END WAS KICKIN OUT ON WET ROADS,TOOK IT DEALER WAS TOLD THEY COULD FIND NOTHING. SEVERAL DAYS LATER CAR SPUN OUT ON WAY TO WORK DUE TO BLOW OUT. HAD VEHICLE TOWED TO DEALER WERE UPPER AND LOWER LATS. WERE REPLACED.(NO OLD PARTS NOT AVAILABLE) CAR SEEMED OK FOR SEVERAL MONTHS AT WHICH POINT IT BEGAN TO FEEL LIKE IT WAS SLIDING AROUND IN REAR END AGAIN. AGAIN DEALER CHECKED FOUND NOTHING.. MY HUSBAND THREW A FIT WITH DEALER AT WHICH POINT A BALL JOINT WAS REPLACED(PART NOT AVAILABLE), IN MY OPINION ONLY TO PACIFY US. THE CAR HAS STILL NEVER FELT RIGHT. AT WHICH POINT THE WARRANTY HAS EXPIRED AND THE DEALERSHIP REFUSES TO EVEN TALK TO US ABOUT THIS. NOW FOUR MONTHS AFTER HAVING FOUR NEW TIRES MOUNTED AND BALANCED I HAVE TWO REAR TIRES SO WORN AND DAMAGED THE BELTS ARE COMING THROUGH THEM. I HAVE TAKEN THE CAR TO A PRIVATE TECH.TO TRY TO FIND ANYTHING THAT MAY BE WRONG. I AM SCARED FOR MYSELF AND MY FAMILY EVERYTIME I HAVE TO DRIVE THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209033November 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I FELT A SLIGHT DISTURBANCE WHILE DRIVING THE VEHICLE THEN A MINUTE LATER THE TRANNIE SLIPPED I PULLED OVER AND THE FLUID WAS POURING OUT OF. AUTHORIZED DEALER SAID IT WAS THE TRANS OIL COOLER. NO EVIDENCE OF HOW THIS ACTUALLY HAPPENED AND I AM RESPONSIBLE FOR PAYING FOR IT OUT OF POCKET FOR IT AND I STILL HAVE MY POWERTRAIN WTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208572November 10, 2007
STEERING
11/08/07 MY HUSBAND WAS DRIVING OUR FAMILY TO MY SONS FOOTBALL PRACTICE WHEN HE NOTICED THAT THE ENTIRE STEERING WHEEL WAS SHIFTING LEFT TO RIGHT IN THE DASH BOARD. 11/09/07 MY HUSBAND LOOKED AT THE STEERING WHEEL AND IT WAS LITERALLY FLOPPING AROUND IN THE DASH BOARD, WHEN HE REMOVED THE DASH THE STEERING COLUMN FELL IN THE DRIVER'S SEAT. THE ENTIRE STEERING COLUMN BROKE FREE FROM WERE IT IS BOLTED TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207692November 1, 2007
AIR BAGS, SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT COULD NOT STOP THE VEHICLE IN TIME. AS A RESULT, HE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT HIS SEAT BELT FAILED TO RESTRAIN HIM AND HE STRUCK THE STEERING WHEEL AND SUN VISOR. THE AIR BAGS FAILED TO DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS FILED. HE WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 2,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10206229October 18, 2007
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO VOLUME KEEPS GOING DOWN AND UP. MITSUBISHI SAYS IT KNOWS THERE IS A PROBLEM WITH THE 2007 OUTLANDER. THEY HAVEN'T CORRECTED THE PROBLEM AS OF YET. THIS PROBLEM HAS BEEN GOING ON SINCE THE BEGINNING OF THE RELEASE OF THIS VEHICLE. MITSUBITSHI HAS MANY BLOGS ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205171October 8, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS HAVE NUMEROUS STRESS CRACKS, UNABLE TO GET 2007 INSPECTION DUE TO HEADLIGHTS. HAVE CONTACTED DEALERSHIP NUMEROUS TIMES, WAS GIVEN MITSUBISHI DISTRICT MANAGER NAME AND NUMBER, WILL NOT RETURN CALL. HEADLIGHTS NOW HAVE WATER INSIDE . HAVE TAKEN NUMEROUS PICTURES OF OTHER MITSUBISHI OUTLANDERS WITH SAME PROBLEM. WAS FIRST QUOTED $750.00 FOR REPLACEMENT, NOW QUOTED $850.00. CONSUMERS SHOULD NOT HAVE TO REPLACE SOMETHING THAT NEVER SHOULD HAVE HAPPENED IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204659October 2, 2007
ELECTRICAL SYSTEM
HEADLIGHTS, DIM WHEN AIR CONDITIONING CYCLES ON. ALSO BLOWER MOTOR AND ALL OTHER LIGHTS DIM OR SLOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204673October 2, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE ALWAYS CHANGED MY OIL WELL WITHIN THE REQUIRED MAINTENANCE SCHEDULE; I NOTICED AN ENGINE TICKING NOISE AROUND 15K MILES, AND SIGNS OF OVERHEATING (LOW LEVEL IN THE COOLANT OVERFLOW CONTAINER). DEALER CHECKED, FOUND NO PROBLEMS. DRIVING TO WORK ON 9/13/07, ENGINE TICKING NOISE GOT 10 TIMES LOUDER. A LOCAL REPAIR SHOP SAID IT SHOULD BE TOWED TO DEALER, WHICH IT WAS. DEALER SAID TIMING BELT SLIPPED; WHEN REPLACED THE BELT, LOUD NOISE STILL EXISTED. REMOVED ENGINE COVER, INSPECTION SHOWED VALVE DAMAGE. TECHNICIAN INSPECTED FURTHER, SHOWS OIL BURNED ONTO ENGINE PARTS. MISTUBISHI DENYING REPAIR UNDER WARRANTY, ALTHOUGH ALL MAINTENANCE RECORDS MEET REQUIRED STANDARD AND CAR ONLY HAS 24,000 MILES. NEVER HAD ANY WARNING LIGHTS FOR OVERHEATING OR LOW OIL. MITSUBISHI SAYS WRONG OIL FILTER USED BY VALVOLINE INSTANT OIL CHANGE SITE. I REMOVED THE OIL FILTER, SENT FOR TESTING. AWAITING RESULTS. ENGINE NEEDS REPLACING DUE TO DAMAGE, AND MITSU IS DENYING TO COVER THE REPAIRS. FILED COMPLAINT WITH STATE ATTORNEY GENERAL, IN PROCESS. THREE WEEKS WITHOUT A VEHICLE NOW, GOING ON 4. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204281September 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS DIMMED INTERMITTENTLY. THE DEALER STATED THAT THE FAILURE WAS A NORMAL OCCURRENCE. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 1,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201643September 1, 2007
INTERIOR LIGHTING
MY INTERIOR LIGHTS DON'T GO OFF WHEN I CLOSE THE DOORS. THE DEALER THOUGHT BY REPLACING THE DRIVER'S SIDE SWITCH IT WOULD FIX THE PROBLEM, BUT IT DID NOT. SO, I HAVE TO LEAVE THE INTERIOR LIGHTS OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200074August 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
I BOUGHT MY 2003 MITSIBUSHI OUTLANDER IN JANUARY 2005 WITH 32,000 MILES ON IT. THE HEADLIGHTS WERE SHOWING SOME STRESS CRACKS FROM THE HEADLAMP HEAT. I NOW HAVE 69,000 MILES ON THE CAR AND THE HEADLIGHTS HAVE SEVER STRESS CRACKS IN THE LENSES THAT ARE EXTREMELY NOTICEABLE. I HAVE HEARD THIS IS A COMMON PROBLEM FOR THESE CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197364July 24, 2007
AIR BAGS
ON JUNE 21,2007 I WAS INVOLVED IN AN ACCIDENT. THE FRONT OF 2007 MITSIBUSHI OUTLNDER WAS CRUSHED IN. THE CAR WAS 4 MONTHS OLD. THE CAR HAS SINCE BEEN TOTALED DUE TO ABOUT $13,000 WORTH OF DAMAGE. THE PROBLEM IS THAT I WAS 9 MONTHS PREGNANT AND THE AIR BAGS FAILED TO DEPLOY. THE BODY SHOP STATED THAT THEY SHOULD HAVE AND THAT THE CROSSBEAM THAT HOLDS THE AIRBAG SENSOR WAS WHAT BUSTED THE RADIATOR AS WELL AS THE BLOCK. I COULD HAVE BEEN KILLED AS WELL AS MY UNBORN CHILD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10196481July 16, 2007
EXTERIOR LIGHTING:HEADLIGHTS
NO EVENTS. HEADLIGHT GLOBES ARE INADEQUATE. THEY CRACKED FOR NO REASON OTHER THAN POOR QUALITY. THIS ALLOWED MOISTURE TO INTER THE HEADLIGHT ASSEMBLY CAUSING THE BULBS TO FAIL. PAID $850.00 TO REPLACE DEFECTIVE HEADLIGHT ASSEMBLIES. UNABLE TO DRIVE THE CAR AT NIGHT FOR FEAR OF TRAFFIC CITATIONS AND OBVIOUS SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192249June 1, 2007
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION
TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND SHUT OFF COMPLETELY. THE VEHICLE RESTARTED, BUT WOULD SHUT OFF AGAIN EACH TIME THE BRAKE WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 4,200 AND FAILURE MILEAGE WAS 4,100. THE CONSUMERS WIFE APPLIED THE BRAKES, BUT WHEN SHE DID THE VEHICLE STOPPED ABRUPTLY AND THE ENGINE SHUT DOWN AT THE SAME TIME. WHEN SHE RESTARTED THE VEHICLE, IT HOPPED RATHER THAN ROLLING SMOOTHLY AND THE BRAKES LOCKED UP AGAIN WITHOUT THE ENGINE SHUTTING DOWN. THE BRAKES WORKED FINE THE FIRST TWO TIMES, THEN WHEN THE BRAKES WERE APPLIED FOR THE THIRD TIME, THEY LOCKED UP AND THE ENGINE SHUT DOWN AGAIN. THE DEALER INFORMED THE CONSUMER THAT PROBLEM MAYBE AN ABS ECU MALFUNCTION POSSIBLY IN CONJUNCTION WITH THE ESC. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE LEFT FRONT SUSPENSION OR BEARING. UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander