Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10257441February 4, 2009
VISIBILITY
I AM HIGHLY UPSET ABOUT OUR 2003 MITSUBISHI OUTLANDER. WE TAKE VERY GOOD CARE OF OUR CAR. THE HEATER KNOB WAS HARD TO TURN FROM HOT TO COLD AND EVENTUALLY BROKE. I WENT IN TO VIVA MITSUBISHI AND THE INFORMED ME THAT THERE WAS A DEFECT ON THE OUTLANDERS AND LANCERS. THEY HAVE NOT RECALLED THE CARS TO FIX THIS PROBLEM. THEY ALSO INFORMED THAT IT WOULD COST $1300 TO FIX IT. WE DON'T HAVE THE MONEY TO FIX IT. I HAVE TO LITTLE BOYS AND IT GETS COLD HERE AND MY BOYS HAVE TO FREEZE. ALSO, WHEN WE NEED TO DEFROST THE WINDOWS, WE CAN'T CHANGE THE TEMP AND IT DOESN'T WORK. THIS IS A HUGE SAFETY HAZARD FOR US. I CAN'T BELIEVE MITSUBISHI IS WILLING TO PUT OUR LIVES, EVEN CHILDREN'S LIVES, IN DANGER ALL BECAUSE THEY WON'T RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256543January 27, 2009
VISIBILITY
THE REAR GLASS ON OUR 2007 MITSUBISHI OUTLANDER SHATTERED. IT WAS ABOUT 30 DEGREES OUTSIDE AND WE TURNED ON THE REAR WINDOW DEFROSTER, AND LET THE CAR WARM UP FOR A FEW MINUTES, THEN STARTED DRIVING, AND TURNED ON THE REAR WINDSHIELD WIPER. THE GLASS SHATTERED AND FELL INTO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256255January 25, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
AS I WAS DRIVING MY BRAND NEW CAR I JUST GOT 2 MONTHS AGO(MITSUBISHI OUTLANDER 2009) ON THE N.J. PARKWAY ALL OF A SUDDEN I HEARD A CRACK FROM MY SUNROOF AND THEN SUDDENLY THE GLASS JUST EXPLODED INTO MANY PIECES. THANK GOD! I HAD THE COVER CLOSED THAT PREVENTED ME FROM GETTING SHATTERED GLASS IN MY FACE OR GETTING INTO AN ACCIDENT WITH ANOTHER VEHICLE . MIND YOU NOTHING AT ALL HIT MY CAR NOR WERE THEIR ANY CARS BESIDE ME. AS I KEPT ON DRIVING TO MY NEAREST EXIT I SAW REMAINING GLASS PIECES FLYING OFF MY SUNROOF EVERYWHERE. WHEN I CAME TO A STOP LIGHT I OPENED THE COVER SLIGHTLY AND SAW THERE WAS A WHOLE THERE AS WELL AS GLASS SITTING ONTOP. SO THE NEXT DAY I TAKE THE CAR TO THE DEALERS THEY TELL ME IT'S OUT OF THEIR HANDS AND THAT I HAVE TO GO THROUGH MANUFACTURER. WHEN THE DEALER RETURNED MY CALL 3 DAYS LATER THEY TOLD ME MITSUBISHI MANUFACTURER DENIED THE CLAIM TO REPLACE THE SUNROOF GLASS. I THEN CALLED IN THE MANUFACTURER MYSELF AND PUT INTO TWO MORE COMPLAINTS ASKING THEM TO RE-EXAMINE THE EMAILED PICTURES THEY GOT FROM DEALERS AND THEY STILL PERSISTED IT WASN'T A DEFECT AND THAT IT WAS FROM AN OUTSIDE SOURCE. I HAD NO CHOICE BUT TO TURN TO MY INSURANCE AND MAKE A CLAIM. I CANNOT UNDERSTAND WHY THEY WOULD NOT THINK THIS IS NOT A DEFECT WHEN NO TYPE OF OUTSIDE SOURCE EVER HIT MY CAR. I COULD HAVE GOTTEN HURT IF I HAD NOT HAD THAT SHADE COVERING ME. IT'S BEEN 2 WEEKS ALREADY AND MY SUNROOF IS STILL WITH A BROKEN AND DEFECTED ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252589December 22, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE NOTICED A BAD NOISE LIKE A KNOCK AT THE MUFFLER AREA SIX WEEKS AFTER THE VEHICLE WAS ACQUIRE. THIS NOISE CAN BE HEARD SHORTLY AFTER THE ENGINE IS TURNED ON. I REPORTED THE PROBLEM AT THE MITSUBISHI DEALER SERVICE, BUT THE REPLIED BACK THAT THIS SOUND IS A NORMAL CONDITION OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249579November 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MITSUBISHI OUTLANDER '08, PADDLE SHIFTERS ARE A POORLY DESIGNED DEVICE FOR SHIFTING GEARS ON AN AUTOMATIC TRANSMISSION, THEY ARE ATTACHED TO THE STEERING WHEEL BESIDE THE RIGHT AND LEFT TURN SIGNALS AND THE WINDSHIELD WIPERS. WHEN YOU USE THE NORMAL ABOVE TWO ITEMS YOUR FINGERS AUTOMATICALLY INVOLUNTARILY SHIFT THE CAR INTO FOR INSTANCE, LOW GEAR!!! HORRIBLY DANGEROUS DEVICE, POOR ENGINEERING DESIGN, TRYING TO "SOUP UP" A CHEAP, POORLY DESIGNED VEHICLE. THE CAR NEEDS TO BE RECALLED IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248810November 14, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SPONTANEOUSLY ACCELERATED TO 80 MPH. THE VEHICLE CRASHED INTO SEVERAL SIGNS. THE CONTACT'S INSURANCE AGENCY ASSUMED FINANCIAL RESPONSIBILITY FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE CABLE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247270October 30, 2008
AIR BAGS:FRONTAL
AIRBAG COVER STARTING TO CRACK WHERE THE AIRBAG IS LOCATED(RIGHT AROUND THE MITSUBISHI LOGO ). CURRENTLY TRYING TO GET SOMEONE AT THE MITSUBISHI DEALERSHIP TO CALL ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242260September 15, 2008
EQUIPMENT
TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. ON TWO DIFFERENT OCCASIONS, THE TIRES FLATTENED DUE TO THE VALVE STEMS. THREE OF THE VALVE STEMS WERE REPAIRED AT $20 EACH, AND THE FIRST VALVE STEM WAS FREE. NHTSA CAMPAIGN ID NUMBER 08T018000 (TIRES:VALVE) WAS REFERENCED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234218July 14, 2008
SUSPENSION:REAR
REAR WHEELS TOE IN. REAR CONTROL BUSHING SEEMS TO BE WORN OUT AND NEED REPLACING. MY WIFE'S FORMER CAR, A 2004 MITSUBISHI LANCER RALLYART, HAD SAME PROBLEM. I HAVE SEEN A LOT OVER OTHER MITSUBISHI CARS WITH SIMILAR LOOKING PROBLEMS. SEEMS TO BE VERY COMMON PROBLEM THAT SHOULD BE ADDRESSES MY MITSUBISHI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233611July 9, 2008
AIR BAGS:SIDE/WINDOW
IN A DRIVER'S SIDE COLLISION, MY SIDE AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10233402July 7, 2008
SUSPENSION:REAR, SUSPENSION
I TOOK MY VEHICLE IN TO THE DEALER TWICE IN 2006 ABOUT A "SQUEAK" THAT I HEARD FROM THE REAR PASSENGER SIDE WHILE DRIVING. THE FIRST TIME A SERVICE TECH DROVE THE AROUND THE NEIGHBORHOOD, BUT COULDN'T HEAR ANYTHING. THE SECOND TIME...THE SAME AND YOUR SERVICE DEPARTMENT DID NOT CHECK IT OUT ON MY REQUEST. THE PROBLEM IS THAT I WASN'T SIMPLY THAT I WAS HEARING THINGS. AT THIS POINT, THE SQUEAK IS SO PRONOUNCED THAT IT CAN BE HEARD FROM THE INSIDE AND FROM THE OUTSIDE OF THE VEHICLE. I FOLLOWED DUE DILIGENCE, SO TO SPEAK, AND SOUGHT HELP DURING THE WARRANTY PERIOD, BUT WAS NOT HELPED NOR SATISFIED. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228038May 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS STUCK IN TRAFFIC FOR 45 MINUTES AND MY VEHICLE (2003 MITSUBISHI OUTLANDER) OVERHEATED. AS A RESULT OF THIS I BLEW THE SEAL IN THE RADIATOR. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL ON THE COOLING FANS BUT THE DEALERSHIP HAD MY ADDRESS AND DID NOT NOTIFY ME. WHEN I CONTACTED THE DEALERSHIP, THEY STATED THAT THE NOTICES ARE MAILED FROM MITSUBISHI AND NOT THEIR DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226118April 30, 2008
STRUCTURE:BODY:ROOF AND PILLARS, ELECTRICAL SYSTEM
RADIO DISPLAY CAN NOT BE SEEN DURING THE DAY ESPECIALLY WITH SUNROOF OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226116April 30, 2008
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SEEMS TO HESITATE FROM STARTING FROM A STOPPED POSITION DEALER SAID WITHOUT A BULLETIN FROM MITSUBISHI THERE IS NOTHING THEY CAN DO. PROBLEM WITH SEEING RADIO DISPLAY DURING DAYLIGHT HOURS ALSO BOTH REAR SIDE WINDOWS RATTLE WHEN IN DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226119April 30, 2008
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY
BOTH REAR SIDE WINDOWS RATTLE WHILE IN DOWN POSITION. DEALER CLAIMS THIS IS NORMAL AND WITHOUT A BULLETIN FROM MITSUBISHI THEY CAN NOT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225904April 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A MITSHBISHI OUTLANDER IN 2003. IT RECENTLY OVERHEATED AND I TOOK TO MY REGULAR AUTO SHOP. HE CHANGED THE RADIATOR BECAUSE OF THE HEATING DAMAGE HOWEVER, WHEN HE CHECKED THE FAN SYSTEM , HE REALIZED THAT THE POWER MOTOR WAS BURNT OUT. HE LOOKED THE VEHICLE UP AND NOTIFIED ME THAT THERE WAS A DEALER RECAL L ON THE 2003-2006, COOLING FAN SYSTEM. BECAUSE HE HAD ALREADY WORKED ON THE CAR, I PAID HIM ~$400 (I CAN'T RECALL THE EXACT AMOUNT AT THIS TIME). I TOOK THE CAR TO MITSUBISHI AND THEY DID INFORM ME OF THE RECALL HOWEVER, STATED THAT THEY NEEDED HEADQUARTERS APPROVAL FOR THE REPAIR. SEVERAL DAYS I WAS CONTACTED AND THE REPAIRS WERE NOT APPROVED BECAUSE, THEY STATED THAT I WAS SENT A RECALL NOTICE IN 2007. I EXPLAINED THAT I NEVER RECEIVED SUCH NOTICE BUT THEY STILL REFUSED TO ASSIST WITH ANY REPAIRS, OR ANY REIMBURSEMENT FOR REPAIRS. I THINK THIS IS UNFAIR AND WOULD GREATLY APPRECIATE YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225640April 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT HE IS UNABLE TO SEE THE CLOCK AND THE RADIO DURING THE DAYTIME. HE STATED THAT HE IS VISIBLE DURING THE NIGHTTIME. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY. AS OF APRIL 24, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 4,500 AND CURRENT MILEAGE WAS 7,000. UPDATED 05/19/08 *BF UPDATED 05/19/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224155April 10, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER, AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
MY MITSIBISHI SUV OUTLANDER LS 2007 HAD FAILED TO STOP ABOUT BETWEEN 20-30 FT. FROM THE CAR AHEAD OF ME. WHEN I TRIED TO STOP IN A SUDDEN MOVE, THE ANTI-SKID AND ANTI-LOCK PLUS ABS SYSTEM FAILED. I HIT THE OTHER VEHICLES REAR BUMPER AND MY SUV BUMPER GOT HIT AND WITHIN FEW SECONDS THE WHOLE SUV CAUGHT IN FIRE AND BURNT. I WAS NOT ABLE TO COLLECT MY ITEMS FROM THE BACK SEAT OF THE CAR. THERE'S AN ISSUE WITH AN ENGINE DESIGN ALSO. I NEED NHTSA TO INVESTIGATE AND PUSH MITSIBISHI TO INVESTIGATE TO SAVE OTHER PEOPLE'S LIFE AND CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10223297April 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MITSUBISHI 2007 OUTLANDER LS SUV ANTI-SKID ANTI-LOCK SYSTEM FAIL ON 440N HWY IN NJ AND MY SUV COLLIDED IN TO OTHER CAR AND IT WAS NOT BIG DAMAGE BUT OUTLANDER BURST IN TO FLAMES AND CAUGHT FIRE WITHIN ONE MINUTE I WAS ABLE TO GET OUT OTHERWISE I WILL BE A DEAD MAN NEED TO PUSH MITSUBISHI TO START INVESTIGATION ON SUV FAILURE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10220101March 5, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENS (COVERS) HAS BECOME CLOUDY AND CRACKED, MAKING HEADLIGHTS VERY DIM TO ONCOMING CARS. DEALER SAYS IT IS A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY. IT SEEMS STRANGE THAT AN ITEM THAT IS KNOWN BY DEALERS TO BE A HAZARDOUS, ILLEGAL ,PROBLEM IN MOST STATES, AND THAT COSTS OWNERS 700+ DOLLARS WOULD NOT BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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