Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10146378December 29, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE RADIATOR BLEW APART WHILE DRIVING ON THE HWY CAUSING THE ENGINE TO QUICKLY OVERHEAT. THERE WERE NO WARNING LIGHTS TO INDICATE THERE WAS A PROBLEM. UPON INSPECTION BY MY MECHANIC IT WAS DISCOVERED THAT THE CYLINDER HEAD ALSO CRACKED. HE WAS AWARE OF A POSSIBLE KNOWN ISSUE AND CONTACTED MITSUBISHI WHO VERIFIED A PROBLEM WITH THE COOLING FAN CONTROLLER. AFTER HAVING THE VEHICLE TOWED TO THE MITSUBISHI DEALERSHIP I WAS TOLD BY THEM THAT THEY WOULD ONLY COVER THE COST OF THE PARTS AND NOT THE LABOR. I WOULD HAVE THOUGHT THAT IF A DEFECTIVE PART CAUSED THESE PROBLEMS THAT I SHOULDN'T HAVE TO PAY ANYTHING MUCH LESS OVER $1,100 IN LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144658December 7, 2005
SUSPENSION:FRONT
DT: THE CONTACT COMPLAINED ABOUT FRONT SUSPENSION PROBLEMS SINCE PURCHASING THE VEHICLE. . THERE WAS A STRONG NOISE IN THE FRONT SUSPENSION BESIDES THE ALIGNMENT PROBLEMS. THE CONTACT TOOK THE VEHICLE TO THE DEALER 8 TIMES. AT FIRST THEY IDENTIFIED THE PROBLEM AS THE SPRING COIL FRONT IMPROPER ADJUSTMENT. BUT THE NOISE PERSISTED. THEN , THEY RELOCATED THE SPRING FRONT COIL STRUT AND CORRECTED THE IMPROPER FRONT TOE ADJUSTMENT. THE NOISE CONTINUED AT A DIFFERENT LEVEL, ESPECIALLY WHEN MAKING TURNS ON A BUMPY ROADS AT ANY SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141332October 31, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A THREE CAR COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE MECHANIC, AND HE DETERMINED THAT THE WIRE FOR THE SENSOR WAS TORN. THIS SHOULD HAVE MADE THE AIRBAGS DEPLOY. A POLICE REPORT TAKEN AT THE SCENE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10141227October 30, 2005
AIR BAGS
AIRBAGS DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10137213September 21, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
FAILURE OF TURN SIGNAL / EMERGENCY HAZARD LIGHTS. RELAY SWITCH BURNED OUT. CAR HAS 39000 MILES AND IS 20 MONTHS . OLD DEALER AND DISTRIBUTOR CLAIM NOT THEIR PROBLEM. I CLAIM IT IS A SAFETY PROBLEM AND SHOULD BE COVERED UNDER WARRANTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136135September 11, 2005
STEERING
ON SEPT 3 MY WIFE WAS DRIVING OUR 2003 MITSUBISHI OUTLANDER WHEN IT VEERED TO THE RIGHT SO SHARPLY THAT IT ALMOST PULLED THE STEERING WHEEL FROM HER GRASP. THE COULD NOT DUPLICATE THE OCCURRENCE,WE DECIDED WE WOULD GET IT CHECKED OUT NEXT WEEK. BEFORE WE COULD GET THE VEHICLE CHECKED OUT,DUE TO HURRICANE KATRINA,ON SEPT.9 MY YOUNGEST DAUGHTER WAS JUST LEAVING SCHOOL, HAD ONLY GONE A FEW HUNDRED YARDS WHEN THE CAR SUDDENLY VEERED TO THE RIGHT,CAUSING HER TO GO OFF THE ROAD AND FLIP THE CAR. A WITNESS SAID SHE SAW SOMETHING FLY OUT FROM UNDERNEATH THE CAR JUST BEFORE THE CRASH. WITH THE CAR UPSIDE DOWN WE ALL SAW THE CV JOINT BROKEN. I LOOKED ON THE SIDE OF THE ROAD DOWN FROM THE ACCIDENT SITE AND FOUND A PART THAT MAY BE THE CAUSE OF THE CRASH,I AM CHECKING THIS OUT,BUT HAVE ALSO FOUND OUT THROUGH INTERNET RESEARCH THAT THIS IS A PROBLEM WITH THIS MODEL VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE AN INVESTIGATION IS DONE CONCERNING THIS SERIOUS FLAW IN CONSTRUCTION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135671September 7, 2005
EQUIPMENT
THIS IS A 2 YEAR OLD CAR AND THE HEATER AND AIR CONDITIONER DO NOT WORK. I HAVE RA AND LUPUS AND MY HUSBAND HAS EMPHYSEMA. THE LACK OF AIR CONDITIONING MAKES IT HARD FOR HIM TO BREATH WHEN IT IS REALLY HOT, AND THE COLD REALLY HURTS MY JOINTS. THE AIR BROKE JUST A COUPLE OF MONTHS AFTER WE BOUGHT IT, WE TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS NOT COVERED UNDER THE WARRANTY, WE BOUGHT THE EXTENDED WARRANTY. THEN A MONTH AGO THE HEATER STOPPED WORKING, WE AGAIN TOOK IT TO THE DEALER AND THEY SAID IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT IS A DEFECTIVE HEATER,SO THERE FOR IT IS NOT COVERED, I DO NOT KNOW WHY I PURCHASED A WARRANTY IF IT DOES NOT COVER DEFECTIVE EQUIPMENT. MY HUSBAND AND I ARE BOTH DISABLED AND ON A FIXED INCOME WHICH IS WHY WE PURCHASED THE EXTENDED WARRANTY, WE CAN NOT AFFORD TO FIX IT CAN YOU HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130966August 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE FIRST TIME THE PROBLEM HAPPENED WAS ABOUT A YEAR AGO WHEN COMING TO A STOP SIGN. THE CONSUMER PUT HER FOOT ON THE BRAKE AND THE VEHICLE WOULDN'T STOP. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP. WHEN CONSUMER TRIED TO STOP WHILE GOING 10 MPH THE FIRST TIME THERE WAS NO PRESSURE IN THE BRAKES AND THEY WENT TO THE FLOOR. CONSUMER DIDN'T TAKE THE CAR TO THE MECHANIC AT THAT TIME. THE PROBLEM SEEMED TO HAPPEN A ONCE A MONTH. IN MAY IT HAPPENED TWICE. THE OWNER HAD THE VEHICLE TOWED FROM WORK TO THE DEALERSHIP WHO ADVISED THE CONSUMER THEY COULD NOT FIND ANY PROBLEM. TWO WEEKS LATER WHILE DRIVING ON A BACK ROAD THERE WAS A MAN HOLDING A SIGN TELLING CARS TO SLOW DOWN, WHEN THE CONSUMER TRIED TO SLOW DOWN, THE BRAKES WENT TO THE FLOOR AGAIN. CONSUMER PULLED EMERGENCY BRAKE AGAIN TO GET VEHICLE TO STOP. THE OWNER STATES THE BRAKES JUST WON'T HOLD. THE OWNER CALLED THE DEALERSHIP AGAIN TO INFORM THEM OF THE PROBLEM AND THEY CAN'T REPAIR THE BRAKES BECAUSE THEY CAN'T FIND ANY PROBLEMS WITH THE BRAKES. YESTERDAY WHILE DRIVING HOME FROM WORK THE OWNER PULLED UP TO GET OUT OF PARKING LOT AND TRIED TO PUT THE BRAKES ON WHEN THEY WENT TO THE FLOOR AGAIN, AND THEN THE OWNER PULLED THE EMERGENCY BRAKES AND VEHICLE STOPPED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129169July 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DT: VEHICLE IS A 2003 MITSUBISHI OUTLANDER. TOOK IT TO IDEAL MITSUBISHI AUTOMOTIVE GROUP 645 S. HIGHWAY 92 SIERRA VISTA, AZ 85635 520-458-4808. THEY FLUSHED THE TRANSMISSION ON 6-13-05, AND ON 6-14-05 SHE WAS ON A PULL OUT WITH HER FOOT ON THE BRAKE WHEN THE VEHICLE BEGAN TO ACCELERATE AND THE WHEELS STARTED TO SPIN. SHE CONTACTED DEALERSHIP ON 6-14-05 AND LEFT A MESSAGE. ON 6-20-05 SHE WAS STOPPED AT AN INTERSECTION WHILE ACCELERATING VERY SLOWLY AND TURNING RIGHT, IT HAD A POWER SURGE, WHICH CAUSED IT TO BE PUSHED INTO THE OTHER LANE. ALSO, ON 6-20-05 WHILE AFTER VEHICLE SURGED AND JUMPED FORWARD IN THE LANE LIKE IT WAS BUCKING WHILE DRIVING ABOUT 20-30 MPH. CONTACTED THEM AGAIN AND THEY DID NOT KNOW HOW TO RETRIEVE THEIR VOICE MAIL THAT WAS WHY THEY DID NOT CALL HER BACK. THEY TOLD HER TO BRING VEHICLE BACK , AND THEY DID NOTHING WRONG, AND THAT IT HAD TO BE SOME OTHER MALFUNCTION. BETWEEN 6-13 AND 6-21 THERE WERE OTHER OCCURRENCES WHICH THE CONSUMER HAS NOT DOCUMENTED. ON 6-21-05 TOOK IT TO A LOCAL MECHANIC ,TIGERS SERVICE CENTER 160 EAST CALLE SONORA NOGALES, AZ 85621 520-377-2810, THEY TOLD CONSUMER THAT THERE WAS NO TRANSMISSION FLUID SHOWING ON THE STICK. THE MECHANICS PUT IN TRANSMISSION FLUID AND REINSTALLED THE AIR FILTER SO THAT THE CASING WOULD SHUT. WHEN THEY FOUND THE RUBBER GASKET FROM THE OLD AIR FILTER. THEY GAVE HER A TSB . 0323006 SUBJECT- TORQUE CONVERTER VIBRATION. WHILE AT THE MECHANICS THE CONSUMER CALLED THE DEALERSHIP AND HAD THEM TO TALK TO EACH OTHER. THE DEALERSHIP SENT THE SPECIAL TRANSMISSION FLUID TO THE MECHANICS AT NO CHARGE. ON 6-24 -05 SHE SENT A LETTER BY REGISTERED MAIL TO THE DEALERSHIP ADDRESSING HER CONCERN. 6-27-05 SHE CALLED THE DEALERSHIP SERVICE MANAGER, HE SAID, THAT THERE WERE HOLES IN HER STORY. ON 7-11-05 SHE TOOK IT BACK THE MECHANICS BEFORE GOING ON VACATION, AND THERE WERE NO PROBLEMS WITH IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114297March 18, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LOUD TICKING NOISE, INTERNITENT AT IDLE SPEED. SOUNDS LIKE VALVE STICKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114293March 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES SQUEAK AND LOCK UP WHEN COLD, (MORNINGS) DEALER SAY IT'S NORMAL. MY FRIEND HAS AN OUTLANDER AND HE DOES NOT HAVE THE SAME PROBLEM. I HAVE TAKEN IT IT 4 TO 5 TIMES. THE BRAKES LOCKING UP NEARLY CAUSED A COLLISION FROM THE CAR BEHIND ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113228March 1, 2005
SUSPENSION:FRONT
VEHICLE PULLED TO THE RIGHT ALL THE TIME. CONSUMER HAD THE VEHICLE SERVICED FOR ALIGNMENT, AND THE ARMS WERE REPLACED. HOWEVER, THIS HAD NOT SOLVED THE PROBLEM. MANUFACTURER REFUSED TO ADMIT THERE WAS A PROBLEM WITH THESE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108485February 3, 2005
UNKNOWN OR OTHER
HAVE HAD A CONSTANT SQUEAL AND PULLING AND DRIFTING IN OUTLANDER FOR THE LAST 4 MONTHS. HAVE HAD IT CHECKED OUT 3 TIMES BEFORE. TODAY IT WAS LOUDER AND CAR DID NOT FEEL RIGHT. GOT OFF THE HIGHWAY AND CAR POWER WAS LOST. MANUERVERED CAR TO RIGHT HAND SIDE. TURNED EVERYTHING OFF. TURNED CAR BACK ON AND IT WAS "FINE". CALLED ROADSIDE ASSISTANCE AND WAS DISCONNECTED THREE TIMES. CALLED 411 WENT STRAIGHT TO CLOSEST DEALER WHO WENT FOR RIDE A LONG AND SAID IT WAS FINE. DROVE TOWARDS HOME AND CAR WAS NOT DRIVING RIGHT STILL DRIFTING MORE, SQUEAL WAS BACK, STRANGE ACCELERATION NOISES, SPEEDOMETER SEEMED OFF, TACHING WAS HIGH. WENT TO DEALER CLOSEST TO HOME. THEY ARE LOOKING AT IT NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107717January 22, 2005
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
UPON LIGHT ACCELERATION, WITHOUT ENGAGING A GEAR CHANGE, ENGINE? WILL LOSE COMPRESSION/POWER, TACH FALL 500-700 RPS AS SPEEDOMETER RISES. ENGINE TICKS. INTERMITTENT WIPERS SPEED DECREASES WHEN VEHICLE AT STOP, AIR CIRCULATION FAN SPEED DECREASES WHEN VEHICLE AT STOP, BRAKES MAKING NOISE. DESPITE REPEATED ATTEMPTS TO CONTACT DEALERSHIP AND MANUFACTURER, NO ONE RETURNS MY CALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104698December 29, 2004
TIRES
I WAS DRIVING MY WIFE'S 2004 MITSUBISHI OUTLANDER TO THE AIRPORT LAST NIGHT TO PICK UP MY KIDS. WHILE DRIVING 60 IN THE MIDDLE LANE, MY FRONT TIRE BLEW OUT. I FORTUNATELY WAS NOT HIT WHEN MY CAR PULLED TO THE RIGHT AND I PULLED OVER. THEY HAVE YOKAHAMA TIRES. THE CAR ONLY HAS 22000 MILES AND WE HAVE ROTATED THE TIRES. WHEN I CHECKED THE FRONT TIRES, THEY ARE COMPLETELY WORN. SEEMS IMPOSSIBLE. I CALLED DON HERRING MITSUBISHI IN PLANO TX TO SEE WHAT THEY WOULD DO AND THEY JUST PUSHED IT OFF ON THE TIRE COMPANY AND SAID I'D HAVE TO FIND A RETAILER OF THOSE TYPES OF TIRES, EVEN THOUGH THEY WERE NEW ON THE CAR. THIS WAS POTENTIALLY A VERY DANGEROUS SITUATION, AND I SUSPECT NO ONE IS GOING TO TAKE RESPONSIBILITY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101965December 1, 2004
TIRES:SIDEWALL
VEHICLE HAS HAD TWO TIRE BLOW OUTS ON PASSENGER'S REAR, AND DRIVER'S FRONT TIRES. CONSUMER REPLACED THE TIRES AT CONSUMER'S EXPENSE. NO RECALLS FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098395November 7, 2004
ELECTRICAL SYSTEM
THE ENGINE HAS STARTED ON ITS OWN W/OUT THE KEY IN THE IGNITION. YOU CANNOT TURN THE ENGINE OFF W/ THE KEY, AFTER SOME TIME IT WILL TURN ITSELF OFF. THIS PROBLEM HAS OCCURRED TWICE. THE FIRST TIME THE DEALERSHIP REPLACED THE IGNITION. THE SECOND TIME THE DEALERSHIP STATED IT IS IMPOSSIBLE, AND DID NOT FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098059October 31, 2004
SUSPENSION:FRONT
1. EVER SINCE I PURCHASED THE VEHICLE, IT HAS ALWAYS PULLED TO THE RIGHT. I TOOK THE VEHICLE INTO THE SHOP AND A ALIGNMENT WAS DONE. THE PROBLEM STILL PERSIST. THE RIGHT SIDE TIRE IS STARTING TO WORN EVEN WITH THE NEW ALIGNMENT AND BALANCE AND ROTATION. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098060October 31, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
6 MONTHS AFTER VEHICLE PURCHASED. THE TWO FANS (RADIATOR AND COOLING) FAN STARTED TO COME ON AT THE SAME TIME. THE COOLING FAN ONLY NEEDS TO COME ON WHEN VEHICLE'S ENGINE IS HOT. BUT THE FAN COMES ON WHEN A TURN ON THE CAR FOR THE FIRST TIME. I DRIVE IT AND THE FANS KEEP ON RUNNING. IT SOUNDS LIKE I'M FLYING A PLAN AND NOT DRIVING A CAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IF I HAVE THE DEFROSTER AND ON, THEN THE FANS WOULD COME ON. BUT THE FANS COME ON EITHER WAY. NO PROBLEMS FOUND BY DEALERSHIP AND SAID IT'S NORMAL. WELL, I DON'T THINK SO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096469October 27, 2004
AIR BAGS
ON 10/17/04, I WAS WAS REAR ENDED. THE CAR SPUN AROUND AND THE AIR BAGS DID NOT OPEN. MODEL MITSHUBISHI OUTLANDER 2003. MY BODY JERKED AGAINST THE FRAME OF THE STEERING WHEEL. YES! I HAD MY SEAT BELT ON.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander