Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10380758February 4, 2011
SERVICE BRAKES, HYDRAULIC
ON 2/2/11 THE BRAKES FAILED WHEN MY DAUGHTER'S 2007 MITSUBISHI OUTLANDER WAS MOVED ONE CAR LENGTH FORWARD IN THE DIVE WAY. THE OUTLANDER STRUCK THE REAR OF OUR 2002 FORD WINDSTAR. THERE HAVE BEEN 3 OTHER INCIDENTS WITH THIS VEHICLE FAILING TO STOP WHEN THE BRAKES WERE APPLIED, 2 OF THEM RESULTED IN ACCIDENTS. I CHECKED ON-LINE FOR BRAKE PROBLEMS FOR MITSUBISHI OUTLANDER AND FOUND A RECALL FOR A DEFECTIVE "BRAKE BOOSTER VACUUM CHECK VALVE" DATED 3/10/2009 FOR 2008 AND 2009 MITSUBISHI OUTLANDERS. THE CHECK VALVE "STICKS" CAUSING INSUFFICIENT BRAKING ASSIST RESULTING IN INCREASED RISK OF CRASH. I CHECKED THE PART NUMBERS AT THE DEALER FOR THE DEFECTIVE PART. IT IS THE SAME PART USED IN THE BRAKE SYSTEM FOR MY DAUGHTER'S 2007 MITSUBISHI OUTLANDER. DEFECTIVE P/N 4630A055, REPLACEMENT P/N 4630A187. MITSUBISHI MUST BE HELD ACCOUNTABLE FOR THIS PROBLEM. HOW MANY LIVES HAS IT TAKEN?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10380062February 3, 2011
WHEELS
SNOWSTORM CONDITIONS. SEVERE VIBRATION OF ENTIRE CAR DRIVING OVER 40 MI/HR ON HIGHWAY. STOPPED TO SEE IF SNOW/ICE IS TRAPPED IN RIMS OR WHEELWELLS. NOTHING IS VISIBLE TO REMOVE. HAS HAPPENED 4 TIMES DURING A SNOWSTORM. WHEN SNOW/ICE MELTS PROBLEM CORRECTS ITSELF. PEOPLE HAVE SUGGESTED CLEANING RIMS BEFORE LEAVING, BUT IF YOU CAN'T SEE ANYTHING, HOW CAN YOU CLEAN IT. DEALER HAS SUGGESTED TAKING THE CAR TO A CARWASH AND SPRAYING THE RIMS WITH HOT WATER, BUT THIS IS NOT POSSIBLE WHEN DRIVING ON THE HIGHWAY TO OR FROM WORK. THIS NOT ONLY SEEMS EXTREMELY UNSAFE BUT I AM AFRAID THAT THERE IS DAMAGE BEING CAUSED TO THE CAR BECAUSE OF THE VIOLENT SHAKING. IN MY OPINION, THIS SHOULD NEVER HAPPEN TO ANYONE DRIVING ON THE HIGHWAY. NOT ONLY IS IT A SAFETY HAZARD TO HAVE THE VIBRATION, BUT IT IS A SAFETY HAZARD TO HAVE TO STOP ON THE HIGHWAY TO CHECK YOUR RIMS DURING A SNOWSTORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376794January 15, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH MY HEATER SINCE THE TIME I BOUGHT MY CAR. I CURRENTLY OWN A 2007 MITSUBISHI OUTLANDER. THE PROBLEM I AM HAVING DEALS WITH THE POOR INSIDE HEATING OF MY VEHICLE. FOR EXAMPLE, ONCE MY VEHICLE IS WARMED UP AND I AM DRIVING ALONG THE ROAD, I AM ABLE TO FEEL VERY HOT AIR COME OUT OF THE VENTS. HOWEVER, ANYTIME I STOP SOMEWHERE SUCH AS AT A RED LIGHT OR STOP SIGN, THE HEAT IMMEDIATELY DISAPPEARS AND FEELS LIKE FRIDGE AIR COMING THROUGH THE VENTS. ONCE I REV THE ENGINE UP, THE HOT AIR RETURNS. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH BECAUSE IF I AM STUCK ON THE HIGHWAY DURING A WINTER STORM, I DO NOT BELIEVE MY CAR WILL PUT OUT ENOUGH HOT AIR TO KEEP ME WARM. ALSO, FORGET ABOUT TRYING TO DEFROST THE WINDSHIELD AND WINDOWS. IF IT IS AROUND 20 DEGREES OUTSIDE AND I START MY VEHICLE AND LET IT WARM UP, EVEN THOUGH THE ENGINE IS 100% WARMED UP, IT DOES NOT PUT OUT ENOUGH HOT AIR TO DEFROST MY WINDSHIELD. THE AIR IS NO WHERE WARM ENOUGH TO EVEN MELT THE SNOW AND ICE LET ALONE THE FOG. BIG SAFETY PROBLEM IF I HAVE TO STOP SOMEWHERE AND I AM UNABLE TO DEFROST THE FOG ON MY WINDSHIELD. I HAVE TAKEN MY VEHICLE TO TWO SEPARATE MITSUBISHI SERVICE CENTERS AND THEY HAVE TRIED SEVERAL COMPUTER UPDATES, TESTS, AND TRIED REPLACING THE ENGINE HEATER DOOR, WITH NO REAL OUTCOME. I WAS TOLD THIS WAS THE WAY SOME OF THE 2007 MODELS WERE DESIGNED. THE SERVICE REP SPECIFICALLY TOLD ME THAT THIS WAS A DESIGN FLAW. I HAVE CONTACTED MITSUBISHI CORPORATE AND WAS TOLD MY VEHICLE IS RUNNING THE WAY IT WAS DESIGNED. THEY WILL NOT REIMBURSE ME TOWARDS A NEW VEHICLE OR DO ANYTHING TO TRY AND FIX THE PROBLEM. THEY WILL NOT ADMIT TO THE DESIGN FLAW. I AM VERY UNSATISFIED AND ALSO FEEL UNSAFE IN MY VEHICLE DURING THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372356December 24, 2010
AIR BAGS, SEAT BELTS
I HAD AN ACCIDENT WHILE DRIVING DOWN A HILL IN SNOWY WEATHER. I HAVE DRIVEN FOR 29 YEARS SO I AM AN EXPERIENCED DRIVER, HAVING DRIVEN THIS ROAD FOR ELEVEN YEARS...WITHOUT AN ACCIDENT. MY NEIGHBOR WAS THE FIRST ONE TO COME TO ME AFTER THE ACCIDENT AND HE SAID IT LOOKED AS THOUGH MY BACK WHEELS WERE LOCKED UP. I KNOW NOT TO HOLD THE BRAKES...AND I IMAGINE THAT ALL FOUR BRAKES WOULD HAVE SLID HAD IT BEEN BECAUSE THE BRAKES WERE BEING HELD. I WAS HEADED FOR THE DITCH..HOPING TO BE ABLE TO SLOW THE CAR DOWN WITHOUT CRASHING AND FOR SOME REASON THE VEHICLE JUST SHOT IN THE OTHER DIRECTION AND STRUCK THREE TREES HEAD ON. MY AIR BAGS DID NOT DEPLOY AND I DON'T BELIEVE THAT THE SEAT BELT CAUGHT EITHER...I HIT THE STEERING WHEEL WITH MY CHEST AND HURT MY NECK AND MY TEETH CLACKED TOGETHER HURTING THEM. I WAS WEARING THE SEATBELT. I AM QUESTIONING WHY THE SEAT BELTS AND AIR BAGS DIDN'T WORK AND WONDER IF THERE IS A MALFUNCTION IN THE BRAKING SYSTEM AND OR THE ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10370681December 14, 2010
SEATS
MY NAME IS [XXX] AND I HAVE REACHED OUT TO YOU FOR ASSISTANCE AS YOU CAN SEE FROM MY LAST EMAIL DATE OCTOBER 26, 2010. NEEDLESS TO SAY MY ISSUES HAVE STILL NOT BEEN RESOLVED AND I WOULD LIKE TO TAKE THIS TO A HIGHER LEVEL UNTIL ALL OF MY CONCERNS AND ISSUES WITH MY VEHICLE ARE FULLY HANDLED. I PURCHASED MY 2007 MITSUBISHI OUTLANDER BRAND NEW FROM THE DEALERSHIP AND PURCHASED IT AFTER READING SEVERAL EXCELLENT REVIEWS , RESEARCHING THE CAR AND KNOWING IT CAME WITH A WARRANTY FOR 5 YEARS/100,000 MILES. THIS WAS ONE OF THE KEY SELLING POINTS THAT INTRIGUED ME AND I WAS TOLD ANY AND EVERYTHING THAT SHOULD OR WOULD GO WRONG WITH THE CAR WOULD BE COVERED DURING THAT PERIOD, NO QUESTIONS OR HASSLES. I HAVE HAD NOTHING BUT TROUBLE AND HASSLE AND I VERY DISAPPOINTED IN MITSUBISHI AND FRANKLY I WILL NEVER RECOMMEND OR BUY ANOTHER MITSUBISHI AFTER THE POOR CONTINUED SERVICE I CONTINUE TO RECEIVE. I HAVE BROUGHT MY CAR IN FOR EVERY SINGLE MAINTENANCE AND TAKE VERY GOOD CAR OF IT. MY WINDOW SEAL WAS NOT SEALED PROPERLY, DRIVER'S SEAT BEGAN SQUEAKING AND MOVING BACK AND FORTH AND THE COVERS IN THE BACK SEAT AND TRUNK CAME OFF IN JANUARY 2010 AND I BROUGHT MY CAR IN , 1/14/10 AND BROUGHT THIS TO THE DEALER'S ATTENTION IN OXNARD. THEY ADVISED THEY FIXED THE ISSUE AND TIGHTENED THE BOLTS UNDER THE SEAT. THE COVERS THEY SNAPPED ON SO HARD THE CAME OFF AND WERE BROKE, THE OTHERS THEY GLUED? THE SEAL ON THE WINDOW CONTINUED TO MAKE NOISE. WEEKS LATER THE SEAT WAS DOING THE SAME THING AGAIN AND I HAVE BROUGHT IT IN: 03/30/10, 04/12/10, 05/12/10, 05/24/10, 09/30/10, 11/4/10 AND 12/2/10 ALL FOR THE SAME ISSUE WITH THE SEAT AND IT IS STILL NOT FIXED. I HOPE YOU CAN SEE AND UNDERSTAND NOW WHY I'M SO UPSET. I HAVE HAD THIS EXPERIENCE WITH EVERY SINGLE ISSUE I BRING UP AT THIS DEALERSHIP. I HAVE BEEN WORKING WITH LUPE @ YOUR CORPORATE OFFICE, WHO IS WONDERFUL, BUT SHE CAN ONLY DO SO MUCH AND I DO NOT BELIEVE THIS IS HER FAULT. ON 1. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365836November 15, 2010
EXTERIOR LIGHTING
DEFECTIVE HEADLAMP ASSEMBLIES ON 2003 MITSUBISHI OUTLANDER.. THE HEADLAMP LENSES ON THIS VEHICLE HAVE TOTALLY FAILED. THEY ARE MILKY IN COLOR, NOT THE CLEAR THEY SHOULD BE, AND THE LENSES THEMSELVES ARE CRACKED AND CRAZED, BUT SHOW NO IMPACT DAMAGE, OR DAMAGE OF ANY OTHER KIND OTHER THAN DETERIORATION OF THE PLASTIC ITSELF. THE VEHICLE IS VERY UNSAFE TO DRIVE AT NIGHT AND I WOULD ESTIMATE THE LIGHT OUTPUT AT MUCH LESS THAN 50% OF WHAT IT SHOULD BE. MY LOCAL DEALER WILL REPLACE THEM FOR A GRAND TOTAL OF $1,251.10 INCLUDING TAX AND LABOR BUT IT IS MY CONTENTION THAT THESE ITEMS ARE DEFINITELY SAFETY RELATED, AND ARE DEFINITELY SAFETY HAZARD. THEY SHOULD LAST THE LIFE OF THE VEHICLE, OR AT LEAST MUCH LONGER THAN THEY HAVE. I HAVE PHOTOGRAPHS OF THESE AVAILABLE TO EMAIL AND THERE IS AN INTERNET SITE IN THE MITSUBISHI FORUMS THAT REPORTS NUMEROUS OTHER COMPLAINTS DESCRIBED ALMOST IDENTICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364210November 5, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A MITSUBISHI 2003 OUTLANDER - THE HEATING COOLING KNOB IS VERY HARD TO TURN AND EVENTUALLY BROKE OFF - I SPENT OVER $300 TO FIX IT - THEY INSTALLED A $150.00 PART BUT SAID I WOULD NEED A MORE EXTENSIVE FIX TO GET THE KNOB TO TURN FROM HEATING TO COOLING. THAT WOULD COST OVER $1500 ALSO TO TURN IT I HAVE TO GET DOWN ON THE FLOOR AND PUSH ON A PART UNDER THE HEATING SYSTEM - THIS IS DANGEROUS WITH A RISK OF BURNS BECAUSE IT GETS HOT DOWN THERE. I FEEL THAT THE COMPANY SHOULD RECALL THESE CARS - NOT REALISTIC TO HAVE SUCH AN EXPENSIVEFIX FOR WHAT SHOULD BE A SIMPLE PROBLEM WITH A TIGHT CABLE . THEY KNOW ABOUT IT - OTHERS HAVE COMPLAINED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362910October 29, 2010
EXTERIOR LIGHTING
NUMEROUS CRACKS AND SOME CRAZING IN BOTH HEADLIGHT LENSES ON MY QW 2004 MITSUBISHI OUTLANDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354321September 7, 2010
EXTERIOR LIGHTING
I HAVE A 2003 MITSUBISHI OUTLANDER WHICH I PURCHASED NEW. IT HAS NEVER BEEN IN AN ACCIDENT AND HAS BEEN KEPT IN A GARAGE WHEN PARKED. BOTH OF MY HEADLIGHTS HAVE SEVERE CRACKS AND NOW I HAVE MOISTURE INSIDE THE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352458August 28, 2010
EXTERIOR LIGHTING
FRONT HEADLIGHT ASSEMBLY ON BOTH SIDES ARE GRAZED WITH SMALL CRACKS- THE PASSENGER SIDE HAS WATER IN IT AND DOESN'T EVAPORATE EVEN IN EXTREME HEAT. IT AFFECTS THE AMOUNT OF LIGHT FOR VISIBILITY WHEN DRIVING AT NIGHT. MANY PEOPLE HAVE THE SAME ISSUE WITH THE HEADLIGHTS ON THE 2004 MITSUBISHI OUTLANDER. IT WILL EVIDENTLY TAKE AN ACCIDENT WITH POSSIBLY SERIOUS INJURY FOR MITSIBISHI TO DO SOMETHING ABOUT THIS. WHERE CAN PEOPLE GO TO HAVE THIS DEFECT CORRECTED AND NOT AT THE CAR OWNERS EXPENSE, SINCE IT IS AN OBVIOUS ADMITTED MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329497May 9, 2010
EXTERIOR LIGHTING
I ALSO HAVE THE CRACKING LIGHT PROBLEM WHICH REDUCES VISION AT NIGHT. WHENEVER THE CAR WAS MUCH NEWER I HAD TAKEN IT IN TO THE DEALER FOR A SERVICE COMPLIANCE AND TOLD THEM ABOUT THE LIGHTS AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT REPLACE THE ASSEMBLIES AT ABOUT 150-200 DOLLARS PER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329154May 6, 2010
EXTERIOR LIGHTING
FROM THE TIME OF PURCHASE THE HEADLIGHT ASSEMBLIES ARE CRACKING FROM THE INSIDE OUT REDUCING THE LIGHT, MAKING IT UNSAFE TO DRIVE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329043May 5, 2010
ELECTRICAL SYSTEM
ALL POWER OUTLETS IN THE CAR ARE INOPERABLE. I HAVE TAKEN THE CAR INTO THE DEALER 5-6 TIMES TO HAVE THEM ALL RESET. I AM TOLD IT IS FROM USING A PHONE CHARGER (AND I HAVE EVEN TRIED NEW/DIFFERENT PHONE CHARGERS AFTER EACH INCIDENT). ON THE LAST VISIT, I WAS TOLD THIS IS BECOMING A COMMON PROBLEM, AND THE EASIEST FIX IS NOT TO USE A PHONE CHARGER, AND TO USE IT ONLY AS A CIGARETTE LIGHTER. I'VE NEVER HEARD OF A CAR BEING UNABLE TO HANDLE A PHONE CHARGER. TAKING IT IN TO THE DEALER OVER AND OVER IS BECOMING INCREDIBLY ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326765April 21, 2010
VEHICLE SPEED CONTROL
INTERMITTENTLY THE VEHICLE HESITATES WHEN ACCELERATING THEN CATCHES UP. THIS HAS BEEN LOOKED INTO NUMEROUS TIMES AND THEY TELL ME "NO CODES" APPEAR SO THERE ISN'T A PROBLEM. I CAN NOT DUPLICATE THIS AND DO NOT KNOW WHEN IT IS GOING TO HAPPEN. IT IS FRIGHTFUL WHEN IT HAPPENS ON THE EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325903April 15, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE GEARS WOULD SHIFT ABNORMALLY WITHOUT DRIVER INTENT AND THEY WOULD OFTEN CAUSE THE VEHICLE TO DECREASE IN SPEED WITHOUT DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. ON A SEPARATE OCCASION, WHILE APPROACHING A TRAFFIC LIGHT AT SPEEDS OF 25 MPH, SHE DEPRESSED THE BRAKES AND THE VEHICLE RAPIDLY ACCELERATED. SHE TURNED THE STEERING WHEEL IN ORDER TO PREVENT DRIVING THROUGH AN INTERSECTION; HOWEVER, SHE CRASHED INTO A LIGHT POLE. SHE ATTEMPTED TO DRIVE IN REVERSE AND THE VEHICLE ACCELERATED A SECOND TIME. THE CONTACT SHIFTED THE VEHICLE INTO PARK IN ORDER TO STOP THE UNWANTED ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT TO HAVE HER INSURANCE COMPANY COMPLETE AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND AGREED TO PROCEED WITH AN INVESTIGATION AS WELL. THE FAILURE AND CURRENT MILEAGES WERE 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10322838March 30, 2010
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
WE RECEIVED A RECALL NOTICE ON A 2009 MITSUBISHI OUTLANDER. IT WAS PURCHASED IN OCTOBER OF 2009. THE RECALL NOTICE WAS SENT BY MAIL MARCH 17, 2010. THE CAR WAS PURCHASED AT EDISON MOTORS, BRAD BENSON DEALER IN MONMOUTH, N.J. IT WAS PURCHASED NEW. IT WAS SENT TO ALMATY, KAZAHKSTAN TO MY SON WHO WORKS FOR THE STATE DEPARTMENT AND LIVES THERE WITH HIS WIFE AND TWO VERY YOUNG CHILDREN. THE RECALL WAS TO REPLACE THE BRAKE BOOSTER VALVE. I CALLED THE DEALER AND THEY SAID IT HAD BEEN DONE. TO DOUBLE CHECK, I CALLED MITSUBISHI AND THEY SAY IT HAS NOT BEEN DONE. WE HAVE ASKED EDISON TO SEND MY SON THE PARTS, BECAUSE THE WARRANTY IS NOT RECOGNIZED OUT OF THE U.S.A., AND HE WILL HAVE IT PLACED INTO THE CAR. IS THERE ANY WAY YOU CAN CHECK WITH THE VIN#[XXX] TO SEE IF THE WORK HAS BEEN DONE. THE CAR IS UNDER THE NAME OF [XXX]. IF YOU CAN PLEASE PUT OUR MINDS AT EASE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319639March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER 4WD. WHEN THE DRIVER STARTED THE VEHICLE HE WAS UNABLE MOVE THE GEAR SELECTOR OUT OF DRIVE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN SO THAT THEY COULD DIAGNOSE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318896March 11, 2010
EXTERIOR LIGHTING
MY MITSUBISHI OUTLANDER HEADLIGHTS ARE CRACKED AND HAZED, THIS IS NOT FROM NORMAL USE, THIS IS DEFECT IN THE MANUFACTURING OF THE HEADLIGHT ASSY. THEY HAVE CAUSED ME TO SLAM ON MY BRAKES 3 TIMES DUE TO POOR ILLUMINATION OF THE ROAD. I BELIEVE THAT MITSUBISHI SHOULD OFFER TO FIX THE HEADLIGHTS, OR OFFER A DISCOUNT, NOT $300 HUNDRED DOLLARS A PIECE TO REPLACE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319096March 11, 2010
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY NAME IS [XXX] . CONTACT NUMBER IS [XXX] . I OWN A 2003 MITSUBISHI OUTLANDER. A LITTLE OVER 2 YEARS AGO THE CAR STARTED TO VIBRATE VIOLENTLY BETWEEN 30 AND 50 MILES PER HOUR. I LOOKED UNDER THE CAR AND SAW THAT THE BOOTS ON THE CV JOINTS WERE CRACKED AND HAD LEAKED OUT THE GREASE INSIDE THE BOOTS. I ASSUMED THIS WAS THE PROBLEM. I BOUGHT NEW AXLES AND REPLACED THEM. DURING THE INSTALLATION WHILE REMOVING THE AXLE BRACKET ON THE PASSENGER SIDE I FOUND THAT ONE OF THE 2 BOLTS HOLDING THE BRACKET INPLACE HAD SHEARED OFF FROM THE VIBRATION. IF THE SECOND BOLT HAD BROKEN AS WELL THE AXLE WOULD HAVE BROKEN AWAY FROM THE ENGINE BLOCK AND SURELY CAUSED COMPLETE LOSE OF CONTROL OF THE CAR AND A POTENTIAL LIFE THREATENING ACCIDENT. I REPLACED THE AXLES AND THE BRACKET BOLTS AND THOUGHT THAT WAS THE END OF IT. I TEST DROVE THE CAR AFTER THE REPAIRS AND TO MY DISMAY THE VIOLENT VIBRATION WAS STILL THERE. I TOOK THE CAR TO A PROFESSIONAL SHOP FOR FURTHER DIAGNOSIS AT WHICH TIME THE TECHNICIAN CONFIRMED THE VIBRATION AND WAS STUMPED BY IT'S ORIGIN. HE RAN A SEARCH ON ALLDATA AND COME TO FIND OUT YOU'VE KNOW ABOUT A PROBLEM KNOW AS TORQUE CONVERTER VIBRATION IN THESE MITSUBISHI'S SINCE 10/2003 AND THAT IT GOES BACK TO MODELS AS EARLY AS 1997 PER YOUR NO. TSB-03-23-006. SO WHY HAVEN'T YOU DONE ANYTHING ABOUT IT? YOU CONTINUE TO ALLOW MITSUBISHI TO PUT DEFECTIVE AND DANGEROUS CARS ON THE ROAD THAT COULD ENDANGER THE SAFETY AND WELL BEING OF THE DRIVER AND THE PUBLIC IN GENERAL IF THE AXLE BROKE LOOSE AND THE DRIVE LOST CONTROL OF THE VEHICLE. WHAT DO YOU HAVE TO SAY FOR YOURSELVES? WHY DOES SOMEONE HAVE TO DIE BEFORE YOU'LL DO ANYTHING ABOUT THESE DANGEROUS DEFECTS. I'D LIKE AN EXPLANATION. I CAN BE REACHED AT THE NUMBER ABOVE OR BY EMAIL AT [XXX] . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318095March 9, 2010
PARKING BRAKE
WHILE DRIVING MY 2007 MITSUBISHI OUTLANDER THE RIGHT REAR BRAKES LOCKED UP AND WORE DOWN THE BRAKE PAD TO NOTHING CAUSING METAL ON METAL CONTACT WITH THE ROTOR. I CONTACTED MITSUBISHI AND HAD THE VEHICLE TOWED TO THE CLOSEST MITSUBISHI DEALERSHIP. THE MECHANIC AT THE DEALERSHIP TOLD ME THAT THE EMERGENCY BRAKE CABLE HAD ADJUSTED ITSELF CAUSING THE BRAKES TO DO THIS. I QUESTIONED IF IT WAS A MECHANICAL FAILURE SO IT WOULD BE COVERED UNDER WARRANTY AND HE SAID NO. MITSUBISHI REPLACED THE REAR BRAKE PADS AS "GOOD WILL". I'M CONCERNED THAT THERE IS A DEFECT IN THE EMERGENCY BRAKE SYSTEM. AND WHAT IS GOING STOP IT FROM "READJUSTING ITSELF" AGAIN. I BELIEVE THAT MITSUBISHI IS LYING SO IT CAN SAVE MONEY ON NOT RECALLING ALL MITSUBISHI OUTLANDERS AND PUTTING MY FAMILY IN A DANGEROUS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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