Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10680382February 1, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
DRIVER PROCEEDED TO STOP THE VEHICLE IN TRAFFIC AND THE BRAKES FAILED AND DID NOT ENGAGE. THE VEHICLE DID NOT COME TO A STOP AND HIT THE CAR IN FRONT OF IT. ACCORDING TO AN OF-DUTY POLICE OFFICER DIRECTLY BEHIND MY VEHICLE, THE BRAKE LIGHTS WERE LIT UP AS IF THE BRAKES WERE FUNCTIONING BUT NO SLOWING OF THE VEHICLE OCCURRED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679660January 29, 2015
ENGINE, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/04/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678579January 23, 2015
ENGINE
TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671758January 12, 2015
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671820January 12, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V564000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671270January 9, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER (N/A). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ## VIN PASSED ## MITSUBISHI OUTLANDER 2009 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662839January 6, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
2010 MITSUBISHI OUTLANDER. CONSUMER STATES NO PARTS ARE AVAILABLE FOR RECALL REPAIRS. *TA THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING WHEN ENGAGING INTO SECOND GEAR AND THERE WAS AN ABNORMAL SOUND WHEN SHIFTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669127December 30, 2014
ENGINE
I HAVE BEEN WAITING FOR 1.5 MONTHS AND COUNTING FOR A LOCAL MITSUBISHI DEALER TO REPLACE MY DRIVE BELT PER INSTRUCTIONS IN THE "IMPORTANT SAFETY RECALL" NOTICE. I HAVE CALLED EVERY LOCAL DEALER WITH THE PROMISE OF RETURNING MY CALL WHEN THEY RECEIVE THE PARTS. I WOULD LIKE TO KNOW WHAT VEHICLE MANUFACTURERS AND THE NHTSA CONSIDER TO BE "PROMPT" CONSIDERING THESE ARE SAFETY RISKS THAT PUT MYSELF, MY FAMILY, AND OTHERS AT RISK ON A DAILY BASIS UNTIL THE PART IS REPAIRED. IS IT 45 DAYS? 180 DAYS? THIS IS RIDICULOUS THAT I HAVE TO SIT AND WAIT, DRIVING MY POTENTIALLY DANGEROUS CAR EVERY DAY, WHEN THERE IS A KNOWN ISSUE AND A KNOWN SOLUTION. WHEN ISSUING A RECALL, I WOULD EXPECT THAT THE MANUFACTURER AND NHTSA WOULD BE ADEQUATELY PREPARED TO ADDRESS THE SAFETY ISSUE TIMELY RATHER THAN ALLOWING THIS ISSUE TO CREATE EXTRA RISK. PLEASE ADVISE ON HOW TO PROCEED AND PROVIDE MORE REALISTIC EXPECTATIONS RATHER THAN BROAD TERMINOLOGY LIKE "PROMPT". *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668998December 30, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/10/15*CN UPDATED 10/2/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668660December 29, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SINGLE OWNER/USER;RETIRED, GARAGE KEPT. UNDERCARRIAGE SO ERODED WHEELS BEGAN TO LIST. IMPRACTICAL TO REPAIR. BODY AND ENGINE WITHOUT PROBLEMS. NOT NOTIFIED BY DEALERSHIP AT RECENT SERVICE THERE WAS A PROBLEM. AN UNKNOWN PERSON THAT DROVE BEHIND ME MENTIONED THAT I SHOULD GET REAR WHEEL LOOKED AT. WHEN BROUGHT FOR ALIGNMENT CHECK, I WAS NOTIFIED BY THE MECHANIC TO LOOK AT THE UNDERSIDE OF THE CAR. EROSION WAS SO BAD, I DROVE THE 5 MILES TO MY HOME AND WILL NOT TAKE IT ON THE ROAD AGAIN. NO RECALLS RECEIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668577December 28, 2014
STRUCTURE
SAME AS TWO (2) OTHER ENTRIES HEREIN..... THE ROOF SUSTAINED DENTS FROM THE BLOWER OF A NON-CONTACT CAR WASH. WHEN I FIRST SAW THE DENTS, I WONDERED WHAT CAUSED THEM. LIKE [XXX] SAYS....:"NOW YOU KNOW THE REST OF THE STORY". AND NOW SO DO I. MYSTERY SOLVED. YES THE ROOF IS VERY THIN, AND " TINNY" SOUNDING IN THIS AREA. THE STEEL IN THIS AREA NEEDS TO BE TO REINFORCED WITH A LIGHT WEIGHT MATERIAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667925December 23, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667260December 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SPARKS EMITTING NEAR THE RADIO. THE CONTACT ALSO STATED THAT THERE WAS SMOKE AND SUDDENLY THE INTERIOR FRONT OF THE VEHICLE CAUGHT FIRE. A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663374December 10, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663228December 9, 2014
EXTERIOR LIGHTING
MY VEHICLE HAS BEEN RECALLED. MITSUBISHI INSISTS I TAKE IT TO ONE OF THEIR DEALERSHIPS. THE NEAREST DEALERSHIP IS 228 MILES AND 3.5 HOURS ROUNDTRIP. I BELIEVE THEY SHOULD ALLOW ME TO GO A DIFFERENT LOCAL DEALERSHIP THAT IS 20 MINS. ROUNDTRIP TO FIX THE PROBLEM AND THAT THEY SHOULD PAY FOR IT AS WELL. IT IS THEIR MISTAKE WHY DO I HAVE TO PAY FOR IT WITH MY TIME AND MONEY? PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662735December 8, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 03/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661799December 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/2/2015. UPDATED 4/4/2015*JS UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660801November 25, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE SYSTEM FAILED TO ENGAGE CAUSING THE DRIVER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661697November 25, 2014
SUSPENSION, WHEELS, UNKNOWN OR OTHER
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE) USED IN COLD WEATHER AREAS TO CLEAR ICE AND SNOW FROM ROADWAYS". I DO LIVE IN OHIO AND WE HAVE A LOT OF SNOW HERE, BUT UPON SEARCHING ONLINE I HAVE FOUND THAT MANY OTHERS WHO DO NOT LIVE OR TRAVEL TO AREAS WHERE ROADS NEED TO BE SALTED (E.G. TEXAS, FLORIDA) HAVE ALSO HAD THE SAME PROBLEM. ALSO, IF ALTERNATIVE FRONT COIL SPRINGS DO NOT HAVE THE POTENTIAL TO CORRODE UNDER THESE CONDITIONS, SHOULD MITSUBISHI NOT BE LIABLE FOR PROVIDING CUSTOMERS WITH THESE SATISFACTORY PARTS REGARDLESS OF MILEAGE? IT SEEMS TO BE UNIVERSAL AND IT IS MY BELIEF THAT MITSUBISHI PUT OUT A VEHICLE WITH A DEFECTIVE PART THAT THEY ARE NOW REFUSING TO RECALL. THEIR NEGLIGENCE IN THIS MATTER IS NOT FAIR TO CONSUMERS WHO PAY FOR QUALITY VEHICLES WITH QUALITY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659196November 19, 2014
ENGINE
ENGINE WARNING LIGHT WOULD NOT GO OUT , HAD TO REPLACE IT COST ME $500 OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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