Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10690368December 22, 2015
ENGINE AND ENGINE COOLING
2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT RECALL REIMBURSEMENT. *SMD MITSUBISHI STATED SINCE THE CONSUMER ALREADY HAD THE DRIVE BELTS REPLACED, HE WAS NOT ENTITLED TO REIMBURSEMENT. ACCORDING TO THE RECALL, THE BELT WOULD HAVE BEEN REPLACED FREE OF CHARGE, ONLY IF THE CONSUMER ENCOUNTERED A PROBLEM. THE CONSUMER HAD THE DRIVE BELTS REPLACED AS UNDER THE 60,000 MILE MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811651December 22, 2015
EXTERIOR LIGHTING
THE HEADLIGHT BULBS KEEP BURNING OUT. FIRST ONE SIDE GOES. I REPLACE THE BULB AND THE OTHER SIDE BURNS OUT. THEN BOTH BULBS ON THE ONE SIDE BURNS OUT. I REPLACE THEM AND THE 2 BULBS ON THE OTHER SIDE BURN OUT. DEC 21, 2015 ALL OF THE HEADLIGHT BULBS BURNED OUT . NOT ONLY IS THIS COSTING A LOT OF MONEY IN MECHANIC FEES BUT I ALSO GOT A TICKET FOR A BURNED OUT HEADLIGHT SET OF BULB ON ONE SIDE I WASN'T EVEN AWARE HAD BURNED OUT. THIS IS A SAFETY HAZARD AND WHEN I REALIZE THE LIGHT IS BURNED OUT I HAVE TO RIDE WITH MY HIGHBEAMS ON WHICH IS SAFETY HAZARD FOR ONCOMING CARS. I HAVE CALLED MITSUBISHI AND WAS TOLD THERE WERE NO RECALLS ON THIS YEAR AND MODEL OF MITSUBISHI OUTLANDER. I HAVE HAD THIS REPAIR DONE 6 TO 8 TIMES THIS YEAR ALONE. SOMETIMES THE CAR IS RUNNING LIKE LAST NIGHT AND SOMETIMES IT IS PARKED AND WHEN I GET READY TO USE IT IT HAS ALREADY BURNED OUT. CAN SOMEONE AT SAFER CAR LOOK INTO THIS. I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND IT IS NOT THE WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807893December 2, 2015
ENGINE, FUEL/PROPULSION SYSTEM
YES I HAVE A 2015 OUTLANDER AND I AM HAVE TWO ISSUES WITH IT. NUMBER 1. HAVE THE TIME THE CAR DOESNT WANT TO START. I TURN THE KEY AND IT BARELY WANTS TO TURN OVER SO I TURN IT OFF, WAIT A MINUTE OR TWO THEN I WILL TRY AGAIN AND THEN IT WILL START NORMALLY. THE 2ND ISSUE IS THE USUALLY WHEN I START THE VEHICLE, I SMELL GAS FUMES LIKE CRAZY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME NOTHING WAS WRONG. THESE ISSUES ARE STILL NOT FIXED AND IT IS GIVING ME A BAD TASTE IN MY MOUTH HAVING TO DEAL WITH THE TWO DEALERSHIPS NOT VERY PROFESSIONAL AT ALL. I HAVE WITNESSES TWO BOTH OF THESE ISSUES AND THEY KEEP TELLING ME NOTHINGS WRONG WITH THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807992December 2, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE DEFROSTER ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT A GRINDING NOISE WAS HEARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806563November 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795044November 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, SHOULDER, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 03/08/16*LJ UPDATED 03/16/16*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10794493November 17, 2015
AIR BAGS, SEAT BELTS
I HAD A ACCIDENT WITH MY 3 CHILDREN IN THE CAR WITH ME. I WAS DRIVING ON A 6 LANE HIGHWAY & HIT A CAR THAT WAS IN THE MIDDLE LANE AS IT CAME TO A COMPLETE STOP FOR NO APPARENT REASON OTHER THAN REACHING FOR SOMETHING IN THE FLOORBOARD. THE DAMAGE WAS TO THE FRONT END OF MY OUTLANDER, NEEDING TO REPLACE THE BUMPER, HOOD, LIGHTS, A/C CONDENSER & MORE. NONE OF THE 7 AIRBAGS IN MY CAR WERE DEPLOYED & NONE OF THE SEATBELTS LOCKED. I WAS TOLD FROM A LOCAL MITSUBISHI DEALER THAT IF THERE WAS AN ISSUE, THERE WOULD BE A CODE IN THE COMPUTER, SO THEREFORE THEY SAY THERE IS NOTHING WRONG WITH MY OUTLANDER OR THE SAFETY RESTRAINT SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788626November 5, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
HEAR STICK POPS OUT OF FEAR WITH SLIGHTEST TOUCH WHILE DRIVING. TRANSMISSION DROPS TO LOWER FEAR WHILE DRIVING. HAVE TO PULL OVER AND RESTART CAR TO GET IT TO WORK PROPERLY. ENGINE HAS 15,693 MILES, MECHANIC SAYS A ROD IS KNOCKING AND SHOULDN'T BE RUNNING THE FAN TO COOL AS MUCH AS IT DOES. ALL THIS HAS MULTIPLE OCCURANCES. MITSUBISHI HAS HAD THE CAR TWICE BUT FOUND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787627November 2, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE SUBFRAME AND REAR END WERE RUSTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785767October 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HORRIBLE DESIGN ON PRIMARY LOWER BEAMS H1 BULBS HEADLIGHTS. SOCKET BECOMES LOOSE AND/OR FUSING TIGHT AND BURNS OUT QUICKLY. SAME DESIGN AS SOME JAPAN MODELS LIKE HONDA ELEMENT USE OF H1 BULB AND STANLEY SOCKET IS SO DYSFUNCTIONAL. I INSTALLED SECONDARY FOGLIGHT SYSTEM RUNNING ON OTHER LINES - SINCE LIGHTS GO OUT A LOT EASY IN SNOW AND RAIN. ITS BEEN HAPPENING FOR YRS, I BOUGHT CAR USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782407October 15, 2015
UNKNOWN OR OTHER
DURING ACCELERATION, AN AT LOW SPEED, A STUMBLE OUR LACK OR ACCELERATION IS EXPERIENCING SOME ISSUES AN IT HAPPENS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781576October 13, 2015
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. UPON DEPRESSING THE BRAKE PEDAL, THE ENGINE STALLED. IN ADDITION, THE GAUGING SYSTEM WAS LOW. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778530September 29, 2015
STEERING
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V366000 (STEERING). THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764192September 16, 2015
POWER TRAIN
AT A LOW SPEED OR SLOWING DOWN THE TRANSMISSION WILL SHUTTER. THE LONGER YOU DRIVE THE MOR IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761204September 3, 2015
SUSPENSION
WHEN OPERATING SAID VEHICLE, THERE WAS A LOUD BANG FROM THE LEFT FRONT. UPON INSPECTION, IT WAS DETERMINED THE LEFT FRONT SPRING HAD CRACKED. VEHICLE HAD TO BE TOWED TO NEAREST SHOP FOR REPAIR. WE LATER FOUND OUT THERE WAS WARRANTY EXTENSION FOR THIS PART. HOWEVER WE WERE NOT NOTIFIED BY MITSUBISHI OF THIS KNOWN DEFECT. WE CONTACTED MITSUBISHI NUMEROUS TIMES SEEKING REIMBURSEMENT SINCE PART FAILED UNDER WARRANTY. THEY REFUSED TO PAY. WE MET ALL OF THE RULES AS SPECIFIED UNDER THE WARRANTY EXTENSION NOTICE. MITSUBISHI FAILED TO PAY FOR THIS KNOWN FAILED PART. I TRIED SEVERAL TIMES TO DETERMINE WHY WE WERE NOT NOTIFIED OF THIS ISSUE. MITSUBISHI OFFERED NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750225August 21, 2015
STEERING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748613August 13, 2015
UNKNOWN OR OTHER
VEHICLE JUST STALLED/STOP WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745217July 31, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. AFTER THE VEHICLE WAS STARTED, ONE OF THE FRONT HEADLIGHTS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745144July 30, 2015
WHEELS
TPMS OF FRONT LEFT TIRE FELL INSIDE, TIRE SUDDENLY BECAME FLAT. INCIDENT HAPPENED ON 695 HWY,EXIT 12A. ALL TIRES OF THIS CAR ARE WITH DEFECTED TPMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743546July 26, 2015
SUSPENSION
I WAS LEAVING WORK WHEN I HEARD A LOUD BANG COME FROM THE FRONT END. I PULLED OVER AND COULD SEE THE FRONT COIL SPRING ON MY DRIVERS SIDE WAS BROKEN. I PARKED IT UNTIL I COULD FIGURE OUT WHAT NEEDED TO BE DONE. I FOUND OUT THAT MITSUBISHI EXTENDED THE WARRANTY TO 120000 MILES I HAD 123995. I CALLED THE MITSUBISHI PARTS DEPARTMENT NEAR MY AREA AND THEY HAD A SET, I TOLD THEM I WANTED TO FIND OUT IF MITSUBISHI WOULD HONOR THE WARRANTY SINCE THE MILEAGE WAS SO CLOSE, BEFORE I PAID FOR THEM. IT TOOK MITSUBISHI A COUPLE OF DAYS TO GET BACK TO ME. THEY TOLD ME THEY WOULDN'T DO ANYTHING ABOUT IT. I ASKED IF THEY WOULD PAY FOR THE SPRINGS AND I WOULD DO THE LABOR MYSELF, THEY TOLD ME NO. I CALLED THE PARTS DEPARTMENT BACK THEY HAD ALREADY SOLD THE ONES THEY HAD IN STOCK. IT SEEMS TO BE A COMMON PROBLEM BECAUSE THEY HAD TO ORDER THEM AND THEY WERE ON BACK ORDER (IT TOOK 2 WEEKS TO GET THEM). WHEN THE PARTS FINALLY CAME IN I GOT BOTH FRONT SPRINGS BECAUSE I WAS TOLD YOU SHOULD REPLACE BOTH AT THE SAME TIME. IT WAS A GOOD THING I ORDERED THEM BOTH BECAUSE THE DAY I WENT TO INSTALL THEM, I LOOKED AND NOTICED THE PASSENGER SIDE HAD BROKEN WHILE THE CAR WAS JUST SITTING THERE AND THE CRAZY THING IS BOTH SPRINGS HAD BROKEN IN THE EXACT SAME PLACE. MITSUBISHI MUST HAVE A DATA BASE AND KNOWS PRETTY CLOSE TO WHEN THE SPRINGS ARE GOING TO BREAK AND MADE THE WARRANTY JUST SHY OF WHEN THEY WOULD BREAK. I JUST SEEMS THE ODDS OF BOTH SPRINGS BREAKING AT ALMOST THE EXACT SAME TIME IS ASTRONOMICAL. I KEPT THE SPRINGS IN CASE ANYBODY NEEDS TO SEE THEM. I ALSO LOOKED ON LINE AND FOUND QUITE A LOT OF COMPLAINTS ABOUT THE SAME PROBLEM ALL OVER THE USA AND CANADA AND DOESN'T SEEM TO MATTER IF IT'S IN A COLD OR WARM STATE. MOST ALL OF THE COMPLAINTS WERE AFTER THE EXTENDED WARRANTY HAD EXPIRED. MITSUBISHI SHOULD DO A RECALL BECAUSE IT COULD CAUSE AN ACCIDENT IF IT HAPPENS AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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