Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10733961July 14, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. WHILE DRIVING AT 50 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733550July 13, 2015
SUSPENSION
SUB FRAME BROKE IN HALF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723966June 8, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE IS WAS PURCHASED USED WITH NO CHECK ENGINE LIGHT ON AT THE TIME OF PURCHASE. AFTER DRIVING FOR A WEEK THE LIGHT CAME ON AND THERE WAS A STRONG FUEL SMELL AFTER FILLING THE GAS TANK. A DIAGNOSIS CHECK WAS DONE AND IT WAS FOUND THERE IS AN ISSUE WITH THE FUEL TANK. IT WAS BROUGHT TO THE DEALERSHIP AND FOUND THAT THERE IS A HOLE IN THE TOP OF THE GAS TANK CAUSING FUMES TO LEAK. THE TANK CANNOT GO BELOW A QUARTER TANK OR THE ENGINE WILL SHUT OFF AS WELL. AFTER RESEARCHING THROUGH THE INTERNET IT WAS FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE VEHICLE. MITSUBISHI WAS CONTACTED TO FIND OUT IF THERE WAS A RECALL TO FIND OUT THERE WAS NOT, THEY ALSO DID NOT ASSIST IN ANY WAY TO MAKE THIS ISSUE ANY BETTER. DEALERSHIP WOULD CHARGE $1700.00 TO REPLACE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722282May 29, 2015
AIR BAGS, ELECTRICAL SYSTEM
SPEEDOMETER IS IMPOSSIBLE TO READ UNDER CERTAIN LIGHTING CONDITIONS- ALSO WISH TO KNOW IF THE AIR BAG IS BEING RECALLED. THERE IS A CLUNKING NOISE WHEN BACKING UP WITH THE STEERING WHEEL TURNED. THE DEALER HAS REPLACED THE HUB BEARINGS TWICE AND IT IS STILL MAKING THIS NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721082May 22, 2015
POWER TRAIN
I WAS STOPPED ON ONE STOP SIGNAL, WAITING MY TURN TO CROSS A BUSY HIGHWAY, WHEN I HAD MY CHANCE TO CROSS THE HIGWAY THE VEHICLE SUDDENLY STOPS AND POPS UP ON THE SCREEN "SERVICE REQUIRED" ACCORDING WHAT I GOT EXPLAINED THE VEHICLE ENTER IN SAFE MODE AND WONT LET US FINISH TO CROSS THE HIGHWAY, A TRUCK CAME RIGHT ON FRONT TO US AND WE GOT HELP TO PUSH THE CAR TO FINISH TO CROSS THE HIGHWAY AND BE SAFE FROM AN ACCIDENT, WE WENT OVER TO MITSUBISHI SPECIALIST AND THEY TOLD US THAT THE BAD COMPONENT THAT CAUSE THIS ISSUE WAS THE OIL COOLER FROM THE CVT TRANSMISSION OR POWER TRAIN, THE CAR IS LOW MILLAGE AND GOOD MAINTENANCE, AFTER REPAIR THE OIL COOLER NOW HAD A BAD BEHAVIOR THAT SCARE US TO RUN IN TO ANOTHER ACCIDENT CAN BE VIEWED ON THE FOLLOWING LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=1C1XYOUNNRM PLEASE CHECK ON THIS SERIOUSLY, ACTIONS CAN SAVE A LOT OF PEOPLE LIFES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717195May 18, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING AT 5 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT COIL SPRING, STRUTS, AND SWAY BAR LINKS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,789.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713475April 28, 2015
SUSPENSION, STEERING, SERVICE BRAKES
THE YOKE THAT IS PART OF THE FRAME THAT HOLDS UP THE FRONT STEERING ASSEMBLY RUSTED THROUGH AND DOES NOT SUPPORT THE STEERING ASSEMBLY THE WAY IT SHOULD. THE CAR IS ONLY 7-1/2 YEARS OLD AND THIS SHOULD NOT HAVE FAILED. THERE WERE ONLY TWO REPLACEMENTS TO BE FOUND IN THE COUNTRY. ONE WAS A USED ONE FROM THE"SOUTH" SOMEWHERE, AND THE SECOND A NEW ONE FROM A MITSUBISHI WAREHOUSE IN CALIFORNIA. THE ESTIMATE FOR REPAIR IS ABOUT $1400. THE DEALER I PURCHASED THE CAR FROM WAS NO HELP. IT SEEMS THAT SINCE THERE ARE VERY FEW REPLACEMENT PARTS IN THE U.S. THIS MAY BE A WIDE SPREAD PROBLEM FOR THESE VEHICLE. THE REPLACEMENT PART IS USED ON SEVERAL MODEL YEARS OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713190April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712637April 24, 2015
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, THE RADIATOR FAN ASSEMBLY REMAINED ACTIVATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704693April 8, 2015
ENGINE AND ENGINE COOLING
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT SYSTEM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704250April 7, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,221.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703130April 1, 2015
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05-26-15*BF UPDATED 6/30/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703000March 31, 2015
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700743March 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695270March 19, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
RECEIVED AIRBAG WARNINGS WAS ADVISED IF I WRECKED WITH WARNING ON AIRBAGS MAYNOT DEPLOY HAD TO REPLACE PASSENGER SEAT THE CAR FELL TO READ THE KEY A LOT OF THE TIME EVEN WHEN ITS IN THE SLOT THIS HAS BEEN ONGOING SINCEI GOT THE CAR WITH 400 MILES DEALER SAYS THEY CANT GET IT TO DUPLICATE THE ERROR SO I DO NOT KNOW ALSO THE STEERING AND CONTROL IS TERRIBLE IT SOUND LIKE IT ALWAYS NEEDS AN OILCHANGE MAKES A TICKING NOISE SEAT STICKS FROM TIME TO TIME ALSO IT DENT AND SCRATCH TO EASILY THE TIRES AND BRAKES FEEL TERRIBLE AT 24000 MILES I HAVE HAD TO HAVE THE CD PLAYER REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690229February 24, 2015
SUSPENSION
IN APRIL 2014 MITSUBISHI SENT OUT A SERVICE BULLETIN TSB-14-33-002 EXTENDING THE WARRANTY TO 9 YEARS/120,000 MILES ON OUR 2007 OUTLANDER AS THEY HAD "DETERMINED THAT THERE IS POTENTIAL FOR THE FRONT COIL SPRINGS ON YOUR VEHICLE TO CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS.....WHICH MAY CAUSE THE SPRING TO FRACTURE.". AT 151,281 MILES MY DAUGHTER WAS BACKING OUT OF OUR DRIVEWAY, HEARD A VERY LOUD "CRACK" OR "SNAP" IN THE FRONT OF THE CAR WHILE SHE TURNED TO DRIVE AWAY. WE DROVE IT TO A NEARBY GARAGE WHO DETERMINED THAT THE FRONT COIL SPRINGS WERE INDEED FRACTURED. WE SPENT $1176.48 GETTING THE PARTS REPLACED. FORTUNATELY FOR US OUR DAUGHTER WAS NOT AT A HIGHWAY RATE OF SPEED OR WE ARE CERTAIN SHE COULD HAVE BEEN INVOLVED IN AN ACCIDENT AND HURT. I HAVE CALLED MITSUBISHI FOR A REFUND, BUT SINCE THE MILEAGE WAS OVER THEIR "VOLUNTARY WARRANTY EXTENSION" THEY WILL NOT REIMBURSE ME. IT IS CLEAR TO ME THAT MITSUBISHI HAS ACKNOWLEDGED A SAFETY ISSUE (POSSIBLY TO APPEASE NHTSA?) AND THEY ARE HIDING BEHIND A TECHNICALITY (SINCE I AM CIRCA 30,000 MILES PAST THE "EXTENDED WARRANTY") AND NOT STANDING BEHIND THEIR PRODUCT - A PRODUCT WHICH THEY HAVE KNOWINGLY ACKNOWLEDGED A SAFETY DEFECT WITH THE COIL SPRINGS. MITSUBISHI SHOULD BE REQUIRED TO REIMBURSE ME, AND ALSO TO RECALL THE AFFECTED VEHICLES AND REPLACE THE AFFECTED COMPONENTS AT THEIR COST AS THEY KNOW THEY HAVE VEHICLES RUNNING DOWN THE ROAD WITH BAD COIL SPRINGS. THIS IS A DANGEROUS SITUATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689666February 20, 2015
ELECTRICAL SYSTEM
SEVERAL ELECTRICAL PROBLEMS, MY STEERING WHEEL HAS INTERMITTENT ELECTRICAL OUTAGES. THIS EFFECTS THE CRUISE CONTROL SET BUTTON, THE VOICE CONNECT BUTTON. MY REAR PASSENGER WINDOW GETS JERKY WITH AN UP OR DOWN MOTION CAUSING THE WINDOW TO COME OUT OF ITS POSITION AND GET STUCK. MY FRONT INSIDE LIGHTS EITHER WORK OR DON'T, DEPENDING ON THEIR MOOD. MY SPEAKERS COME IN AND OUT ALSO WHEN THEY WANT- IF ITS A SONG THEY LIKE, THEY'LL WORK. ALSO, WHEN MY CAR IS RUNNING AND IN PARK, MY REAR LIGHTS ON THE DRIVER SIDE DON'T COME ON. ONCE IT IS IN DRIVE OR REVERSE, THEY DO... OH AND MY WINDSHIELD CRACKS FROM UNDER THE EDGE WHERE IT CONNECTS TO THE CAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683152February 13, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683041February 12, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682540February 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V564000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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