Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11723534March 11, 2026
POWER TRAIN, ENGINE
The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719193February 19, 2026
FUEL/PROPULSION SYSTEM
I am reporting a safety defect involving my 2025 Mitsubishi Outlander Sport (VIN [XXX] ). On five separate occasions between December 2025 and February 2026, my vehicle ran completely out of fuel despite the dashboard displaying between 18 and 48 miles of remaining driving range. Four of these events occurred on active highways, resulting in sudden loss of engine power and creating immediate collision risk. The dealership diagnosed and replaced the fuel tank gauge unit, fuel level sensor, and sub sensor under warranty. Service documentation references Technical Information Notice TIN #XXX, indicating this is a known issue. This defect caused unexpected highway shutdowns and serious safety exposure. I am concerned other drivers may experience similar failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718689February 18, 2026
ELECTRICAL SYSTEM
The radio system failed two years ago Many drivers with the same car have similar problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718389February 17, 2026
POWER TRAIN
transmission went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718511February 17, 2026
STRUCTURE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718517February 17, 2026
STRUCTURE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718561February 17, 2026
SEAT BELTS
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The seatbelt retraction system failed to retract fast enough, which caused the seatbelt to become jammed in the passenger door. This resulted in damage to the passenger front and back door and opening of the passenger door. Yes, the vehicle and the affected components (seatbelt assembly and passenger door) are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The slow seatbelt retraction created a door jam condition, which could have prevented or delayed exit from the vehicle in an emergency situation. This posed a safety risk to the passenger, as the door could not open or close properly. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed by Glassman of Southfield Michigan the service men was not interested at all. In fact when I arrived to have the vehicle inspected the driver seatbelt did not retract back at all and the service guy stated, I should pay attention when unfasten my seatbelt. The guy at the collision shop stated that the seatbelt on the passenger side was not retracting back as it should. I have had two incidents with the passenger seatbelt becoming jammed in the door since I leased the vehicle in August of 2025. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. Just the service men at Glassman and Glassmen collision shop. 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718149February 15, 2026
ELECTRICAL SYSTEM
The music will all of a sudden start blasting, volume will randomly start increasing, phone calls (connected to car) will randomly end, voice activation will randomly activate on car. This can surprise driver and could cause an issue. For example, random metal music randomly turning on in the car can be unexpected. When a call ends randomly (caused by car system randomly ending) it could cause driver to divert focus from driving. I think these issues are related to the capacitive sensors on the steering wheel randomly activating without touch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718148February 15, 2026
POWER TRAIN
While on even a slight hill, sometimes the car rolls back if I am not moving forward. For example, if ai am stopped at a red light, the car will roll backwards (instead of not moving or going forward). It’s an automatic transmission so this should not occur. I.e. the transmission is already starting to go out b4 35k miles. There are also instances of one wheel “dragging” or delayed propulsion compared to the other wheel. It is very difficult to get in touch with a dealership for warranty info. I am in Berkeley and no one picks up the phone from the Fremont dealership or calls back when I leave a message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718147February 15, 2026
EXTERIOR LIGHTING
If headlights are in auto position or were on prior to car starting (I.e. they were left in on position last time car was on), the headlights sometimes do not turn on even though the headlight icon is illuminated. Basically, headlights sometimes say they are on even though they are not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718146February 15, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717603February 12, 2026
SUSPENSION
I was coming to a stop from 40 mph and CLUNK!!! The cross member on my suspension is rusted so severely that the wheel and steering column are in danger of being ripped apart. The car has 104,927 miles on it and is well cared for. Mitsubishi has recalls on this cross member part for 2007 Mitsubishi Outlander and other years in states that use salt on the roads. I feel this part is defective and I should have a recall that gets my car repaired. I believe my driving conditions mimic northern salted roadway conditions. I lived in upstate NY for 39 years. I now live in Florida and drive directly on the beach sand in New Smyrna Beach. I tow a boat in and out of salt water. My car is sprayed off with my boat and trailer after every trip. I know how to fight salt. The cross member is defective. My car is a V6 and fits the parameters of the recall perfectly except I'm not living in the North. My car engine is in perfect running condition. My car is too dangerous to drive because of the faulty cross member. I am lucky I had enough sense to take it to a local garage or I could have literally been killed trying to make it 25 miles to my dealership. I was going 40 mph and coming up to a red light I put my foot on the brake and CLUNK!! IT WAS SCARY SCARY!!! I drove directly to my local garage. They examined it on the 10th. They called my husband and I and said you need to see this damage. IT IS BAD! The cross member is rusted on the driver's side of the car and is a hairs breath away from complete failure. The passenger side is fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716927February 10, 2026
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the charging cord it disconnects for a few seconds. 4. Internal lights work when they want to, I thought the bulbs where burnt out and replaced them but they still come on when they want to not everytime a door is opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716840February 9, 2026
STEERING
Extremely heavy steering on highway. Steering wheel slow to return to center and sometimes will stay "locked" into turn, requiring to turn the wheel manually back to center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715727February 4, 2026
SEATS
The drivers seat-back tilts back slowly on its own. Ill move the seat-back upright before I start driving and it'll slowly tilt back on its own while im driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714835February 1, 2026
ELECTRICAL SYSTEM, SUSPENSION, VISIBILITY/WIPER
Mitsubishi Motors has been contacted several times in the past about the ETACS system being faulty. The windshield wipers on this particular car went out in February, 2017, at which time they were contacted and rudely refused culpability. The car has had recall-related services completed: 2 windshield wiper recalls and a corrosion-related recall. I was told by the Mitsubishi tech in Asheville, NC that the recall on the wipers did not cover the faulty ETACS, "which is a common repair on 06-11 Mitsubishis." He was more than happy to give me a quote for more than $1,000 to replace the defective ETACS. We've replaced coil springs that snapped in two as I pulled out from my driveway with my children in tow - NOT covered by the recall because the mileage on the vehicle was 3,800 miles OVER Mitsubishi's pre-set mileage limit. I have had numerous problems out of the vehicle: coil springs snapped in two, ETACS failure, (still) non-functioning windshield wipers, corroded/rotted exhaust that cost nearly $1,000 to repair - not REPLACE but to REPAIR -, electrical failures related to headlights/interior lights/Bluetooth/cruise control, and severe cross member corrosion. I have reached out to Mitsubishi Motors several times since purchasing the vehicle, and other than speaking to extremely rude representatives three times by phone, no one has ever responded to me about my concerns. Most concerning right now: The anti-corrosion that was applied by the Mitsubishi dealership should have been a complete replacement of the front and back subframes, as BOTH are completely ROTTEN and CRUMBLING from rust! My daughter had been driving this vehicle with her baby in tow until recently! It is completely unacceptable that Mitsubishi Motors has not been held accountable and forced to fix these issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713609January 27, 2026
AIR BAGS
I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11709853January 9, 2026
STRUCTURE
The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709356January 7, 2026
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2022 Mitsubishi Outlander. The contact stated that the vehicle failed to start. The contact stated that upon testing the battery, it was determined that the battery was not the cause of the failure. The contact related the failure to NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was contacted, but the contact was unable to speak to a Customer Care coordinator after waiting for approximately 30 minutes. The failure mileage was approximately 65,665.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708464January 2, 2026
ENGINE
At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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