Mitsubishi Outlander Complaints

300 consumer complaints on file.

#11694589October 20, 2025
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank and darkened screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 59,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694217October 17, 2025
AIR BAGS, ELECTRICAL SYSTEM
I rented this vehicle from Alamo/Enterprise at Denver Airport on 9/7/2025, and that day, while enroute to Casper WY hit a large deer on I-24 N in Wyoming where the posted speed limit is 80 mph, which was exactly the speed I was travelling. The deer was struck by the drivers side front of vehicle, causing extensive damage , loss of headlight and many small parts and electronic sensors as there were a number of dangling wires. The deer was killed instantly. My safety concern is that the air bags failed to deploy, which was surprising given the speed and over $17,000 damage estimate from: Enterprise, case # 23039354, contact person [XXX] can be reached at [XXX] at extension [XXX] . The car was drivable, after tying down all of the loose parts and wires and front grill. I feel that hitting a large deer at 80 mph should have set off air bags, but I could be wrong, since the radiator did not leak and the vehicle remained drivable- but I thought it was worth alerting you and being put in your data To see if other Mitsubishi Outlanders from 2025 have same problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11692083October 8, 2025
ENGINE
Initial Oil Change Visit: Brought leased vehicle under full warranty to the dealership for its first oil change. No issues were mentioned at this time. First Return (After 5 Minutes Driving): After leaving the dealership, warning lights and unusual sounds began within 5 minutes of driving. Returned immediately. The service team claimed the issue was due to the 'oil gun not being recalibrated' and that they had topped the oil off using a jug. This was later revealed to be a lie. Second Return (After Another 5 Minutes Driving): The same warning lights and noises returned after driving only 5 minutes. Returned again to the dealership. This time, they admitted that no oil had ever been put into the vehicle after the oil was drained. The service manager stated that the engine was 'cooked' and would need to be replaced. Admission by Service Manager: The service manager personally drove me to the rental car location. During this time, he admitted that the technician had simply forgotten to refill the oil after draining it, stating they had 'just gotten busy.' He had no explanation for why the dealership had lied during the first return visit. Safety Concerns: This negligence could have had catastrophic consequences. If the engine had blown up while driving, I could have crashed, potentially injuring or killing myself, my pregnant fiancée who was with me, and our unborn child. This was not just an inconvenience but a severe, reckless breach of safety and trust. Dealer’s Resolution: The dealership later acknowledged fault and offered to replace the engine with a new one. However, given the severity of the negligence and the safety risk, we refused and ultimately walked away from the lease when they would not provide an equivalent vehicle under the same terms. They instead paid off the remaining lease balance ($42,286.94). -Sent certifed formal demand letters to dealer and manufacturer -sent follow up emails to both -have not received response to my complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690533September 30, 2025
SERVICE BRAKES, WHEELS, SUSPENSION
Excess play with front axles, manufacture defect improperly torqued axles, under or no grease for axles. Loud clunk noise when braking, rotors and brakes were replaced noise still exists, dealership claims it was the rotors and brakes from harsh driving which is false. Issues with axle, premature wear of front and rear rotors and brakes caused by front axles and suspension failure & defects dealership is refusing to honor warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689034September 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
I had the car for less than a month. It had about 850 miles on it. I was driving on a flat service going between 25-30 mph. I was NOT using the Adaptive Cruise Control. Without any warning, the car suddenly accelerated and I immediately felt like I had no control. I do not know how fast the car was going at that point. I tried to brake - I was practically standing on the brake pedal. It all happened very quickly but knew that I had no control over the car. The Forward Collision Warning system did not activate and I hit the car in front of me, which in turn, hit the car in front of her. The airbags on the driver's side deployed. The car was deemed a total loss by the insurance adjuster. I informed the dealer. It is also mentioned in the police report.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11687728September 16, 2025
AIR BAGS
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687352September 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Mitsubishi Outlander. The contact stated that on several occasions while driving at undisclosed speeds, the Collision Mitigation warning light had unintentionally illuminated. The contact added that the vehicle was typically parked inside the garage. The vehicle was taken to a dealer five times, and the contact expressed concerns about the collision warning light being inadvertently illuminated. The contact stated that after receiving the vehicle, the warning light disappeared but reappeared after approximately a month. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure five times and stated that the contact would receive a call back, but had not yet received a call back. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685824September 8, 2025
ELECTRICAL SYSTEM
UNKNOWN. I am buying this vehicle and it does the following: after shutting it off while in gear, it shuts off before its all the way into park. The next several starts include these problems: the drivers and media screens are out of synchronization and come up slow and even blank. They go out and I have had this vehicle even have everything go out, all lights ,ac, etc yet it stayed running. When I told the dealer, he said there was no problem so I took it to another one that wanted to replace it with another one and a different loan holder. Why, my loan is good and current. I am a very frustrated buyer and I demanded it back when I realized that the pre-sales inspection form was not completed. This started at a stoplight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685768September 8, 2025
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact and wife rented a 2025 Mitsubishi Outlander. The contact stated that while driving 80 MPH with the cruise control activated, the feature unexpectedly ceased to operate as intended. The contact stated that a message that "Radar Interrupted," was displayed. The contact stated that the failure had occurred five times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685415September 5, 2025
POWER TRAIN
After an afternoon driving in the rain most of the previous day my vehicle started to produce a clunking noise from the rear and front of the vehicle. I was able to stop at my mechanic near by and have them check the problem. My mechanic was able to diagnose the issue as a rear end differential coupler issue and said a bulletin had been posted about the issue. He was unable to work on the problem due to the specific equipment needed for the vehicle. I was able to call the closest dealership where they confirmed this was an issue they have been seeing more of this problem lately. So much so they had stocked that part and run out of that part. As I turned out into traffic I could have easily caused someone to rear end my vehicle due to the lack of engagement from the drive-train. Had I been on a busy road this would have caused an accident. The problem was reproduced and confirmed by my local mechanic in Shepherd, Michigan at 1st Street Auto. The vehicle is currently located at a Showcase Mitsubishi in Bay City, Michigan scheduled for repair on Tuesday September 9th where the part will be replaced. No warning lamps, messages were displayed. No other symptoms occurred before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684655September 3, 2025
SUSPENSION
Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This could possibly cause driver to loose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683724August 28, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The hood vibrates. It looks as if the hood is popped, but not actually unlatched. I had the update done on my backup camera, and now it's starting to glitch with lines that go across the whole screen. It reminds me of regular Nintendo in the '90s glitching out. And having to restart the whole system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682874August 25, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle ahead unexpectedly came to a complete stop. The contact was able to stop in time to avoid a crash. Afterward, the contact became concerned because the Forward Collision Avoidance system failed to activate. No warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the system was reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680364August 13, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was backing out of my driveway and my camera froze and I ran into a truck that was parked behind my car. The form would not let me continue until I checked the air bags box. But I do not know if that pertains to this situation
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11679010August 7, 2025
ENGINE, UNKNOWN OR OTHER
I have a coolant leak with my EGR cooler. The part is on back order for 90 days. Clearly the EGR cooler is being replaced on these cars on a regular so there must be a defect if I can’t get my vehicle fixed for 90 days or more
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676746July 28, 2025
ELECTRICAL SYSTEM
I tried to do remote start on my car and it said that it had failed. I went out to the car to try to turn it on, and when I hit the unlock button, it would not unlock. I had to manually use the key to open the driver side door, where I was met with the instrument panel showing that the RPMs, the gas gauge, and the miles per hour were all maxed out and stuck on one another. I have an infant in his car seat base was trapped in the backseat, there is no way to open the vehicle to get to the car seat base. I have only owned this car four days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676517July 27, 2025
ELECTRICAL SYSTEM
My key fog plus my emergency key fog aren't connecting or linked to my car. Even after I changed the batteries. Twice. I'm not able to unlock my door or turn on my car. I was out of town and locked my keys in the car. I wasn't able to unlock it even with the my mitsubishi connect smartphone link. I called customer service and they weren't able to unlock it as well. So I had to get roadside assistant.I was stranded in the middle of nowhere. Hours away from home on a sunday and all dealerships were closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675843July 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle trips the GFI on disconnect from charging. If vehicle finishes charging, no issue. If you pull the cable before completing full charge, trips the GFI. Have a Prius Hybrid using same charger and no issue. Have checked this with another Outlander and same issue. Unplugging it during charge cycle trips the GFI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675746July 23, 2025
UNKNOWN OR OTHER
Distance sensor failed and dealership now states the bracket is bent and it is due to a front end collision but there is no damage to the vehicle, has never been in an accident. The sensor should be covered under the warranty but they want to charge $1715.06 for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674123July 16, 2025
ELECTRICAL SYSTEM
Total camera failure. Dealer tried to repair with the software update that is still showing as an open recall with my vehicle. Dealer states repair is a module, PN: 8638A551. Dealer charged $129 diagnostic fee. Part and labor quote over $1400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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