Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11746253June 24, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
While putting my car in reverse my backup camera froze and then went completely black. I have tried the hard and soft reset with no luck. You can hear the infotainment system trying to load over and over again with a black screen. While researching, I see there was a previous recall for this exact problem that required a software update which mine had right before I bought it used less than a year ago. If the update did not work or only worked temporarily, the unit had to be replaced. I’m not getting anywhere with my dealership for help. They offered to sell me a $5,000 unit or told me to buy an extended warranty for electronics, wait a month and file a claim. I find it hard to believe that this is not related to recall. I had a 13 year old Nissan pathfinder before his and my backup camera/screen was still going strong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745339June 20, 2026
SEAT BELTS
Front driver seat belt does not retract and has caused damage to door. Vehicle is available for inspection. We are worried that the seatbelt will not function properly in an accident since is does not function properly now. No confirmation by dealer, going in next week for service, however, dealer representative did say on phone that Mitsibishi s don't have seat belt problems??? First noticed problem last winter when I noticed the dents in the door frame being caused by non retracting seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744928June 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN
2 issues contributed to accident: 1st - Vehicle did not go into Park when button on gear shift was pushed. Driver did not notice that vehicle remained in Drive and exited the vehicle. 2nd - Vehicle did not automatically engage the emergency brake/park mode it is designed to do when Vehicle is in drive and driver door opens. As a result, Vehicle began to roll forward. Driver was knocked down and fell to ground and Vehicle ran over her legs, coming to a stop with the rear Driver side tire on her leg.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11744193June 15, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system. I have experienced hard braking, inconsistent brake response, brake warning lights, and at least one incident where the brakes suddenly failed and I had to take emergency action to stop the vehicle. The dealership has attempted multiple repairs, including replacing the brake booster, master cylinder, and other brake components, but the problem continues. The vehicle has also had repeated electrical problems, including warning lights, low-voltage issues, radio malfunctions, and steering wheel controls that stopped working. In addition, fuel fumes continue to enter the cabin while driving and when the vehicle is parked. The dealership has already replaced the fuel vapor canister and fuel filler neck, but the fuel odor persists. On June 13, 2026, I went to the emergency room because of symptoms related to inhaling the fuel vapors. I have reported these issues to both the dealership and Mitsubishi Motors North America on multiple occasions since the problems first began. Despite repeated repair attempts and ongoing communication, the defects remain unresolved. Based on the repeated failures, the number of repair visits, and the amount of time the vehicle has been out of service, I believe this vehicle qualifies as a lemon. The vehicle has been in the repair shop numerous times and has been out of service for approximately 45 days. I am filing this complaint because I am concerned that the brake failures and fuel vapor intrusion could put me, my passengers, and other drivers at risk. I am seeking assistance in resolving this issue as soon as possible to prevent further safety and health risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743485June 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This also leaves the vehicle without forward collision protection and automatic emergency braking. This is very dangerous at highway speed when you lose power driving with traffic. When reported to the dealer, they said it was a known issue without a solution and to not use the adaptive cruise and drive carefully without the forward collision protection active. This has been an issue since the car was new in November of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742499June 6, 2026
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
ENGINE MALFUNCTION SERVICE NOW APPEARED (ERROR) I took the vehicle to the dealership for evaluation. The mechanic checked, reset, and reprogrammed the module. I was instructed to return if the error occurred. It did after driving 5 miles. The mechanic rechecked for possibly having different errors. I was instructed that it was okay to drive with the errors. Unfortunately, after coming to a stop, I was unable to accelerate! I was on a major road and I was unable to move off to the side of the road. The vehicle in this state is life-threatening. (A tanker truck thankfully was able to stop!) I was able to limp to the dealer where I purchased the vehicle. NOTE: This has been a well-documented issue (Check OUTLANDER FORUM). My 2024 Outlander briefly had the errors, but they cleared themselves. I feel this needs expedited to severe, requiring a mandated software update before a life is lost! This error inhibits frontal collision sensors!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742234June 5, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
2024 Mitsubishi Outlander PHEV brake-by-wire failure during a downhill U-turn at 100% battery state of charge. Pedal went completely soft to the floor, unable to stop, causing a crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11741966June 4, 2026
SUSPENSION
I’ve had it looked at twice at two different places and they don’t see anything wrong with it but when you hit bumps, especially going high rate of speed, it feels like you’re gonna lose control of the backend. When I looked online, there’s multiple people with the exact same issues and they take it in and they see that everything‘s tight and nothing’s worn out but even my daughter doesn’t like driving our car going down the highways because it feels like you’re gonna lose control. My car doesn’t even have 50,000 miles on it and I just bought it. The back end feels like it kicks out to the side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741893June 3, 2026
WHEELS
I took my outlander in on May 6 2026 for routine oil change , tire rotation, basic multi inspection to bruce walters service (same company i bought it from new 15 months ago). Inspection was flawless with green light on tires, brakes, the works. It had approx 24k miles on it. When I left the dealer that day I noticed A LOT of roaring, slight vibration, worse when I cut wheel left. I called them and they could not inspect the car for 28 days , appt they made was june 2nd 2026. This only started when they rotated tires. At my appt yesterday, June 2nd, 2026 they charged me 150 diagnostic and said I need 4 new tires even though my tread was awesome. 25k miles on it by the time of this appt. I've owned it year and half. The tire walls are bad but green light on tread..all 4 tires. The mitsubishi lot said that shouldn't happen and sane companies service dept should have done something. But no, they are wanting me to pay almost 1k for new tires, a 25k mile brand new car should not need tires. Service dept blames brand of tires. They did not check, to my knowledge, suspension or shocks etc. Something caused a new car to do this or faulty tires , all 4 , not just 1 or 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740553May 28, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740754May 28, 2026
STEERING, SUSPENSION, SERVICE BRAKES
My abs light and traction light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738722May 19, 2026
ENGINE, POWER TRAIN
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The RPM's increased. In addition, the vehicle hesitated and jerked. o warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact has an upcoming diagnostic testing appointment scheduled. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737728May 13, 2026
STRUCTURE:BODY:HOOD
When i drive on the interstate i noticed my hood shaking and seems like its going to fly open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736808May 9, 2026
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an apparent engine failure involving the engine cooling system and possible head gasket and/or engine damage. Prior to failure, the vehicle had a strong sweet coolant smell and was later diagnosed by the servicing dealership as having a coolant leak and possible engine-related damage requiring engine replacement. The vehicle is currently located and available for inspection at Don Herring Mitsubishi. How was your safety or the safety of others put at risk? While driving after leaving the dealership, the vehicle began jerking, hesitating during acceleration, and losing power unexpectedly. A flashing check engine light briefly appeared and disappeared. The sudden loss of normal engine performance created a serious safety hazard because the vehicle could have stalled in traffic, increasing the risk of an accident or collision. I also have eight children, including [XXX] twins, and the loss of transportation has prevented me from reliably getting my children to school, medical appointments, and obtaining necessities. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Don Herring Mitsubishi inspected the vehicle and identified a coolant leak and possible major engine damage. The dealership advised that the engine may need replacement. The warranty company, CNA Extended Warranty, stated the dealership’s submitted notes referenced a blown head gasket and requested further teardown and inspection before approving repairs. The vehicle remains unrepaired while awaiting further action and/or engine replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by Don Herring Mitsubishi and reviewed through CNA Extended Warranty as part of the repair claim process. Prior to the failure, the vehicle was also inspected on Marc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736452May 8, 2026
SEAT BELTS, STRUCTURE:BODY
The seat belts are much slower to retract than with other cars, including our 2019 Mitsubishi Outlander we also own. My wife has had the front passenger seat belt get stuck in the door at least 3 times (likely more) which has required us to make multiple stops at the dealership to fix it. This is certainly a safety risk since the door remains partially open this certainly is something that should be recalled and fixed. Most recent day was today 5/7/26 but has happened many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736359May 7, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Breaking sometimes occurs while driving in rainy weather even when there are no obstructions in the front of the vehicle. This causes spinouts and exccessive wear and tear on break pads and rotors. Also, many shops and dealerships are having issues with putting 2022 year model outlanders in "maintenance mode" to be able to change rear ebs brakes. Due to this you cannot drive your vehicle and/or rish not having proper break functions. THIS IS URGENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736094May 6, 2026
UNKNOWN OR OTHER
I was driving home from work and I came upon a red light as I was slowing down the car started jilting as I went to take off I started jilting again but then smoothed out. The check engine light, ABS brake light and speed traction off light came on.They just all popped on. At the next light it did the same thing , it started to shutter and loss of power on taking off. It was sputtery at the same time which could have caused an accident! I finally make it home in about an hour later I had to run out to the store to get a couple things. I put it in reverse and it started to jitter again so I put it in park I checked all the fluids everything was fine Don't know why the lights were on. Again I put it in reverse Go to pull out of my driveway it starts to jitter. I put it in drive very slow getting up to movement. I slowed to stop at a light and it stalls out right in the middle of the intersection I try to start it back up , it does but now it just will not go anywhere!! there was no warning no loud bangs, pops, or squeals, no loud anything it just stopped. It will engage in each gear but refuses to go anywhere. it feels like it wants to go but it's just not going. This is very dangerous I could have gotten in a serious accident being in the middle of the intersection like that. this problem needs to be fixed upon looking on many forums and internet sites this seems to be a very common issue with the CVT or the 2009 or any outlander for that matter. My car was made in Japan I guess because the VIN starts with J I'm not sure of how to get any recalls from there or if that matters. I'm not sure the history on my vehicle neither or where it was registered last. I wish I knew when and where the repairs have been done for the recalls that my vehicle may have had. My car is doing exactly what the recalls were for; MMNS's number SR-15-002 in June 15th 2015 and also mmna's number SR-18-001 I did change both CVT filters and fluid also the oil and oil filter. Still nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736172May 6, 2026
STEERING
I was parked in a parking spot and when returned to my car and turned my car on a loud bang came from the front of the vehicle. Both of my front tires were facing inward. The drivers side front tie rod snapped with a clean break for no reason. The vehicle was towed to the dealer where after inspection there was no obvious reason for this to happen, no damage to the tire, aluminum wheel, or any other component under the car. There was no warning of any kind, the vehicle was driving perfectly smooth and not pulling to one side just before this happened. The vehicle and damaged tie rod are available for inspection. Needless to say If i were driving at highway speeds there could have been catastrophic injury. As of right now Mitsubishi only viewed pictures, I asked them to inspect the vehicle but they did not. I would prefer NHTSA inspect the tie rods because if this happened while parked the tie rod could be defective and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736169May 6, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Following sustained highway operation and varied elevations in tropical conditions, the vehicle’s Auto Start-Stop system may activate during traffic congestion. In certain instances, the battery warning light illuminates upon engine automatic restart. If the auto start stop is activated once more on the engine restart the battery warning light will turn off. I went to the dealership and they wanted me to leave the vehicle for diagnostics or kept using it which will change the Mild Hybrid battery and avoid recurrence. But the issue keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736080May 6, 2026
TIRES
The contact owns a 2024 Mitsubishi Outlander Equipped with Nexen Roadian GTX in size 255/45R20. The contact stated while driving the vehicle at 30 MPH she noted her tire pressure was very low, she pulled into a gas station to fill it with AIR, she drove the vehicle home, and next day the tire was flat again and was filled back up. The vehicle was taken to a independent mechanic where it was diagnosed to have pieces of tires coming off with no actual puncture of the tire. The tires were replaced at owners cost. The manufacturer was not notified of the failure. The failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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