Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11078478March 10, 2018
SERVICE BRAKES
WHILE IN MOTION, THERE IS A NOISE COMING FROM THE WHEELS, AND IT GETS LOUDER AS THE SPEED INCREASES AND THEN A BURNING SMELL, AND THE NOISE GETS LOWER WHEN REDUCING SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075781March 2, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, THE STEERING MALFUNCTIONED AND THE VEHICLE WOULD NOT TURN. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE TWO FRONT WHEELS WERE POSITIONED IN OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT CROSS MEMBER HAD FRACTURED DUE TO RUSTING. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075199February 27, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH ON THE INTERSTATE, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 64,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071836February 8, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE SENSOR FOR THE AIRBAGS WAS OUT DURING THE CRASH BUT AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11067215February 6, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE FRONT CROSS MEMBER FAILED AND DAMAGED THE EXHAUST SYSTEM, THE LOWER CONTROL ASSEMBLY, THE STEERING ASSEMBLY, THE FRONT AXLE, THE STABILITY CONTROL, AND THE SHAFT ASSEMBLY. THE VEHICLE WAS TOWED TO PERUZZI MITSUBISHI (130 LINCOLN HIGHWAY, FAIRLESS HILLS, PENNSYLVANIA 19030, PHONE (888) 481-7599). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND THE DAMAGED PARTS WERE REPLACED. THE DEALER CHARGED THE CONTACT TO REPLACE THE ADDITIONAL PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066960February 5, 2018
SERVICE BRAKES
THE REAR BRAKES GET SO HOT THAT WHEN THEY GET SNOW OR RAIN THEY SMOKE AND SMELL REAL BAD THAT I HAVE TO BE CAREFUL NOT TO OPEN DOORS. IT IS REAL BAD ONCE YOU STOP. I CANT DO MY TRANSPORTATION JOB BECAUSE OF IT. THE DEALER TELLS IT IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067003February 5, 2018
VISIBILITY/WIPER, AIR BAGS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, MD 20748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066677February 2, 2018
AIR BAGS
COLLISION GOING 40 MPH HIT A STOPPED VEHICLE. WHOLE FRONT END BUCKLED LEAVING OVER 7G IN DAMAGE. AIR BAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11066464February 1, 2018
UNKNOWN OR OTHER
WHEN VEHICLE IS IN STOP-AND-GO TRAFFIC AND AIR SYSTEM IS ON OUTSIDE AIR, STRONG EXHAUST FUMES ENTER THE CABIN OF VEHICLE. ALSO WHEN VEHICLE WAS TRAVELING IN REGULAR HIGHWAY TRAFFIC APPROXIMATELY 60 MILES PER HOUR AND WHEN THE DEFROSTER OR HEATER ARE ON, STRONG EXHAUST FUMES ENTER THE VEHICLE CABIN. THIS ISSUE JUST STARTED IN THE LAST MONTH. THE AIR FILTER AND CABIN FILTERS HAVE BEEN CHANGED IN MAY. ROUTINE MAINTENANCE IS KEPT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063034January 16, 2018
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A WHILE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. IN ADDITION, THE CONTACT CRASHED INTO ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062645January 13, 2018
SUSPENSION
ON JANUARY 2, 2018 OUR LOCAL OVERNIGHT TEMPERATURE WAS A NEGATIVE (-)20 DEGREES F. THAT MORNING WHILE STILL IN MY DRIVEWAY, BOTH FRONT COIL SPRINGS BROKE AND THE RIGHT FRONT COIL SPRING PENETRATED THE INNER SIDEWALL OF THE 18" TIRE AND THIS RESULTED IN THE TIRE BECOMING TWO DISTINCT PIECES. IF THIS HAD HAPPENED WHILE DRIVING ON THE ROAD, IT COULD HAVE RESULTED IN A SERIOUS AND POSSIBLE DEADLY ACCIDENT. UPON CONTACTING MY DEALER, I WAS TOLD THAT UPON SEARCHING THE MITSUBISHI DATABASE, THAT A TSB 14-33-002 WAS NO LONGER POSTED AT THE DEALER INTERNET ACCESS POINT, APPARENTLY IT HAD BEEN PURGED FROM THE SYSTEM. I LEARNED OF TSB-14-33-002 BY OTHER SEARCHING ONLINE. MITSUBISHI WOULD NOT COVER THE FAILURE, DESPITE IT'S SERIOUSNESS TO PUBLIC SAFETY. I AM CONCERNED THAT 2007 MITSUBISHI OUTLANDERS HAVE A METALLURGY PROBLEM OR FAULTY MANUFACTURER'S DESIGN, AND SHOULD BE THE SUBJECT OF A NATIONAL SAFETY RECALL - AT LEAST IN COLDER CLIMATE STATES THAT USE CALCIUM CHLORIDE OR SALT ON THEIR ROADS. I HAVE THE CAR CURRENTLY IN A HEATED GARAGE AWAITING AN INSPECTION BY NHTSA OR MITSUBISHI. MY COMPLAINT IN WRITING TO MITSUBISHI REMAINS UNANSWERED. I SUGGEST THAT IF THESE VEHICLE SUFFER FAILED FRONT COIL SPRINGS AND ARE INVOLVED IN AN ACCIDENT, THAT THE BROKEN COIL SPRING WILL BE CONSIDERED A RESULT OF THE ACCIDENT RATHER THAN THE CAUSE OF THE ACCIDENT. IF THERE IS A CHAIN COLLISION INVOLVING OTHER VEHICLES, THEN AGAIN THE DRIVER MAY BE BLAMED AS THE CAUSE, WHEN IN REALITY THE FAILED SPRING WAS THE CAUSE. SUGGESTION: NHTSA MIGHT CHECK FOR ALL SUB-ZERO TEMPERATURE ACCIDENTS INVOLVING 2007 OUTLANDERS AND DETERMINE IF THEY SUFFERED BROKEN FRONT COIL SPRINGS AND A TORN UP FRONT TIRE. PHOTOS ATTACHED TO THIS REPORT. ADDITIONAL PHOTOS CAN BE TAKEN ONCE THE REPLACEMENT $260. SPRINGS ARRIVE AND WE REPLACE THEM, DOCUMENTING OUR FINDINGS. I AM WILLING TO SUBMIT FOR METALLURGY TESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062474January 12, 2018
UNKNOWN OR OTHER
WENT TO A MECHANIC AND HE FOUND EXTENSIVE CORROSION IN THE CROSSMEMBER OF THE VECHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053298January 8, 2018
SERVICE BRAKES
2017 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES AND DEALERS REFUSAL TO REPAIR VEHICLE. *LD THE CONSUMER STATED THE FAILURE WAS INTERMITTENT; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061220January 8, 2018
AIR BAGS
''TAKARA AIRBAGS' MOVING, ROADWAY-FRONT END COLLISION. CAR WAS TOTALED IN ACCIDENT AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11060992January 7, 2018
SUSPENSION
MY FRONT CROSSMEMBER AND CONTROL ARMS WERE RUSTED OUT I PAY CASH TO GET IT FIXED NOW IT'S UNDER A RECALL NOW MY REAR CROSS MEMBER IN CONTROL ARMS ARE RUSTED IN MITSUBISHI WON'T FIX THE CAR I TRIED TOO PAY CASH AND THEY TURN ME DOWN THE FRONT CROSSMEMBER WAS UNDER A RECALL SO THE REAR CROSSMEMBER SHOULD BE UNDER A RECALL AS WELL THE REAR IS RUSTY JUST LIKE HOW THE FRONT WAS RUSTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058596January 4, 2018
POWER TRAIN, UNKNOWN OR OTHER
ON A CONSTANT BASIS WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS HIGHER AND HIGHER ON IT'S OWN AND IT'S AN AUTOMATIC TRANSMISSION. WHEN DRIVING UP HILL ON THE HIGHWAY I LITERALLY HAVE TO PUNCH THE GAS PEDAL OR HAVE IT FULLY DEPRESSED DOWN TO THE FLOOR TO GET THE VEHICLE TO HAVE ANY ACCELERATION TO MAKE IT UP THE HILL AND IT STILL LOOSES ANY POWER MOMENTUM YOU GIVE IT. I HAVE TAKEN MY VEHICLE TWICE TO THE DEALERSHIP FOR A.C. ISSUES FIRST THE SYSTEM BECAME CLOGGED AND STARTED TO LEAK INSIDE MY VEHICLE. NOW IT'S BLOWING HOT AIR ON THE MAX COLD SETTING. I HAVE REPETITIVELY TAKEN MY VEHICLE IN AFTER NOW 4 RECALLS FOR TOTALLY DIFFERENT ISSUES AND HAVE TOLD THEM OF MY ISSUES AND KEEP GETTING DISMISSED AND TOLD THAT IT'S NOTHING. I REACH OUT TO MITSUBISHI AND GET TOLD SOMEONE WILL CONTACT ME AND GET NO RESPONSE. I HONESTLY HAVE EXPERIENCED MORE BUT CAN'T THINK OFF THE TOP OF MY HEAD OTHER THAN I ALSO HAD TO REPLACE MY WINDSHIELD WITHIN THE FIRST YEAR OF OWNING IT FROM A SMALL CHIP. I HONESTLY DO NOT FEEL SAFE BEHIND THE WHEEL OF MY VEHICLE ESPECIALLY BEING AN EMPLOYEE WORKING AT A LEVEL 1 TRAUMA HOSPITAL AND HAVE TO RESPOND EFFICIENTLY AT TIMES BUT DO T FEEL THAT I CAN WITHOUT FEELING LIKE I AM PUTTING BOTH MYSELF AND OTHER DRIVERS AROUND ME AT RISK WHEN MY CAR SOMETIMES FEELS LIKE IT WON'T DO WHAT IT SHOULD. BEING I BOUGHT THIS CAR OFF THE DEALERSHIP LOT BRAND NEW FOR NEARLY $30K, I DON'T FEEL MITSUBISHI HAS OWNED UP MAKING THIS CAR READY FOR THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057672December 30, 2017
UNKNOWN OR OTHER
PAINT ON HOOD STARTED TO CHIP AROUND 48,000 MILES. EACH TIME I APPLY TOUCH PAINT, THE PAINT START TO CRACK IN THE SAME AREA OVER FROM THE TOUCH UP.THE SHINY GLOSS IS STILL THERE IS JUST THE PAINT BEGAN TO CHIP OFF. I HAVE 60,000 MILES ON THE CAR NOW AND 2 NEW CHIPS APPEAR ON THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056805December 27, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11056195December 23, 2017
UNKNOWN OR OTHER
WITHOUT WARNING THE RPM WILL DROP TO ZERO. AT FIRST IT WOULD START RIGHT BACK UP WITHOUT HAVING TO RESTART IT. NOW WITHOUT WARNING IT WILL JUST DIE AND RPM GOES TO ZERO AND I HAVE TO RESTART IT. CHECK ENGINE LIGHT WILL COME ON BUT NO DIAGNOSTIC CODES ARE STORED AS TO WHAT THE PROBLEM IS. IT HAS HAPPENED WHILE STOPPED AS WELL AS DRIVING DON THE ROAD AT 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055317December 18, 2017
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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