Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11114604July 30, 2018
SERVICE BRAKES
I HAVE A 2015 MITSUBISHI OUTLANDER SPORT ES 2WD HAS 21,500 MILES. THE FRONT ROTORS HAVE DEEP GROVES ON THE DRIVER'S SIDE AND SMALLER GROVES DEVELOPING ON THE PASSENGER SIDE. I HAVE NEVER EXPERIENCES ANY SQUEALING WHEN BRAKES ARE APPLIED. IT APPEARS TO BE A DEFECT WITH THE ROTORS AND/OR BRAKE DISC PADS. THE DEALER WILL NOT INVESTIGATE AND ONLY SPECULATE THAT THE PROBLEM IS CAUSED BY STONES. I HAD A 2008 MAZDA 3 SPORT WITH 65,000 MILES PRIOR TO THIS MITSUBISHI AND NEVER EXPERIENCED A DISC BRAKE ROTOR PROBLEM. MY OTHER VEHICLE IS A 2000 FORD F-350 170,000 MILES AND THERE ARE NO SIGNS OF GROVES ON THE FRONT ROTORS. I DRIVE ON STREETS AND HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113921July 26, 2018
AIR BAGS
TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113547July 25, 2018
PARKING BRAKE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE HANDLE WAS LEVERED, BUT FAILED TO STICK. THE CONTACT MENTIONED THAT THERE WAS A CLICKING NOISE COMING FROM THE PARKING BRAKE HANDLE. IN ADDITION, THE WINDSHIELD WIPERS WERE HESITANT AND FAILED TO OPERATE IN A TIMELY MANNER. THE CONTACT ALSO NOTICED WATER LEAKING FROM THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY) AND 18V070000 (PARKING BRAKE). THE APPROXIMATE FAILURE MILEAGE WAS 41,892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112851July 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112137July 18, 2018
SERVICE BRAKES, STEERING
WHEN BRAKING THE CAR SHAKES AND HAS SINCE I BOUGHT IT IN 2017. THE CAR WILL PULL ALL OVER THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111122July 13, 2018
VISIBILITY/WIPER
WE HAD A SPONTANEOUS SUNROOF GLASS EXPLOSION. WE WERE DRIVING DOWN THE HIGHWAY APPROXIMATELY GOING 65MPH AT NIGHT, AND THERE WAS NO OTHER VEHICLES AROUND. ALL OF A SUDDEN THERE WAS A LARGE EXPLOSION SOUND. I THOUGHT AT FIRST THAT A TIRE MAY HAVE BLOWN. I THEN HEARD A LARGE AMOUNT OF WIND COMING FROM THE TOP OF CAR. I PULLED OVER TO INSPECT AND SAW THE SUNROOF WAS SHATTERED, WITH MANY OF THE PIECES ON TOP OF THE INSIDE SHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109500July 4, 2018
SUSPENSION
WHILE DRIVING ALONG A PAVED RURAL ROAD IN A MODERATE LEFT TURN AT APPROXIMATELY 25 MPH THE LOWER LEFT REAR CONTROL ARM DETACHED FROM THE REAR CROSS MEMBER. THIS NOTICEABLY AFFECTED THE HANDLING OF THE VEHICLE AND CAUSED THE TIRE TO CONTACT THE BODY OF THE VEHICLE. THE REAR CROSS MEMBER WAS FOUND SEVERELY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104577June 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY DEPLOY. THE CONTACT CALLED AUTONATION MITSUBISHI AT (281) 766-7260 (LOCATED AT 7200 GULF FWY, HOUSTON, TX 77017) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104193June 27, 2018
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS UNDERGOING SCHEDULED MAINTENANCE, THE DEALER (TONY MANGINO MITSUBISHI, 1658 U S 9, CLIFTON PARK ,NEW YORK 12065) INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103936June 26, 2018
ELECTRICAL SYSTEM
I AM HAVING ELECTRICAL ISSUES THAT I THOUGHT WERE JUST IN MY STEERING COLUMN BUT NOW I AM FINDING OTHER ISSUES THROUGHOUT THE VEHICLE. 1.) THE STEERING WHEEL VOLUME CONTROL EITHER DOES NOT WORK OR INCREASES WHEN THE DECREASE BUTTON IS PUSHED. 2.) THE STICK CONTROL FOR SIGNALING WILL NOT LOCK THE HIGH BEAMS ON SO IF YOU NEED THE EXTRA LIGHT YOU WOULD HAVE TO HOLD THE STICK BACK MANUALLY. 3.) THE INTERIOR DOME LIGHT WILL NOT ALWAYS TURN ON/SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103228June 25, 2018
ENGINE
2016 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO STALLING ENGINE. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102357June 18, 2018
EXTERIOR LIGHTING
THA REAR STOP LIGHT DSNT WORK..BEFORE THE LEFT SIDE LIGHT DSNT WORK AND NOW THE RIGHT SIDE DSNT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101307June 12, 2018
AIR BAGS
AIR BAGS DID NOT DELPOY DURING CRASH. THE VEHICLE WAS TOTATLED AND I NO LONGER OWN THE VEHICLE. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11098228May 27, 2018
UNKNOWN OR OTHER
ON 27MAY2018, I STARTED MY 2018 MITSUBISHI OUTLANDER PHEV AND PUT IT IN REVERSE TO BACK OUT OF THE GARAGE. FOR THE FIRST TIME EVER, THE ALARM DINGED AND THE CAR WOULD NOT REVERSE. MY CONSOLE INDICATED THE CHARGE CORD WAS STILL PLUGGED IN. SO I JUMPED OUT OF THE CAR TO UNPLUG THE CORD, NOT REALIZING THAT I NEVER PRESSED THE 'P' BUTTON TO PUT THE CAR IN PARK. I DIDN'T EVEN THINK TO PRESS THE 'P' BUTTON TO INITIATE PARK BECAUSE THE VEHICLE HAD NO MOTION. ANYWAY, I QUICKLY UNPLUGGED THE CHARGER, AND IMMEDIATELY THEREAFTER, THE CAR STARTED MOVING IN REVERSE, WHICH WAS THE LAST COMMAND THAT I HAD PLACED IT IN. IN SHOCK, I RAN AROUND TO THE BACK OF THE CAR WITHOUT SHUTTING THE ELECTRIC RECEPTACLE DOOR AND WAS NEARLY RUN OVER BY THE VEHICLE WHILE TRYING TO STOP IT FROM ROLLING OUT OF MY GARAGE. LUCKILY, I MOVED OUT OF THE WAY QUICKLY ENOUGH, BACK AROUND THE DRIVER'S SIDE OF THE CAR, HOPPED INTO MY SEAT, AND HIT THE 'P' BUTTON TO PARK THE CAR. HOWEVER, BEFORE THE CAR CAME TO A COMPLETE STOP, THE ELECTRIC RECEPTACLE DOOR I LEFT OPEN IN MY HASTE WAS HEAVILY DAMAGED BY THE VEHICLE REVERSING INTO THE SIDE OF MY GARAGE DOOR OPENING. OVERALL, THIS WAS A VERY DANGEROUS SITUATION THAT I FEEL WOULD NOT HAVE HAPPENED IN A CONVENTIONAL VEHICLE BECAUSE, IN A CONVENTIONAL VEHICLE, THE DRIVER, UPON REMOVING HIS OR HER FOOT FROM THE BRAKE, WOULD IMMEDIATELY NOTICE IF THE VEHICLE WAS ACTUALLY IN PARK OR REVERSE. IN CONTRAST, THE PHEV WAS IN A STANDBY STATE, WHICH APPEARED THE SAME AS PARK, THEREBY SIMULATING THE PERCEPTION OF BEING IN PARK EVEN THOUGH THE VEHICLE ACTUALLY WAS UNDER THE LAST COMMAND OF REVERSE. UNFORTUNATELY, THIS INCIDENT HAS RESULTED IN SIGNIFICANT VEHICLE AND PROPERTY DAMAGE, NOT TO MENTION A HIGHLY DANGEROUS SITUATION. I WOULD RECOMMEND THE 2018 MITSUBISHI OUTLANDER PHEV BE PROGRAMMED TO SHIFT TO PARK AUTOMATICALLY IF THE CHARGE CORD IS STILL PLUGGED IN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11097630May 23, 2018
AIR BAGS
"TAKATA RECALL" I WAS INVOLVED IN A COLLISION IN WHICH TOTALED MY CAR. THE FRONT WAS COMPLETELY SMASHED AND TORN APART. THE PROBLEM IS... MY AIR BAGS NEVER DEPLOYED DURING THIS ACCIDENT AND WE WERE HIT WHILE DOING 35MPH. I WAS INFORMED THAT AIRBAGS DEPLOY IN CAR ACCIDENTS IF GOING MORE THEN 10MPH OR DEPENDING ON WHERE YOU ARE HIT. I HAVE BOTH FRONT AND SIDE AIRBAGS AND SO I'M CURIOUS AS TO WHY THESE DIDN'T HELP US DURING THIS ACCIDENT IN WHICH COULD HAVE PREVENTED MY INJURIES CAUSING ME TO LEAVE THE SCENE IN AN AMBULANCE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11097642May 23, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PUSH START BUTTON WOULD INTERMITTENTLY FAIL TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097121May 21, 2018
ENGINE, POWER TRAIN
WE PURCHASED OUR 2015 OUTLANDER IN FEB 2017 WITH ONLY 25,000 MILES. IT WAS MANUFACTURED IN JULY 2015 WITH A 2.0 LITER ENGINE. THERE IS A RECALL FOR SHUDDERING ENGINES FOR THIS VEHICLE DURING THIS TIME, HOWEVER OUT VIN DID NOT APPEAR ON THE RECALL LIST. WHEN I AM STOPPED AT A RED LIGHT OR SLOW DOWN, THEN TRY TO SPEED UP, THE TRANSMISSION SHUTTERS AND JUMPS FORWARD. THERE IS NOW ANOTHER ISSUE RESULTING IN THE VEHICLE TO INCREASE RPM'S WITHOUT GAINING SPEED. WITH FURTHER INSPECTION, THERE WAS NO TRANSMISSION FLUID IN THE RESERVE. THIS VEHICLE IS NOW ONLY AT 34,000 MILES. I SCHEDULED A WARRANTY MAINTENANCE VISIT, THE DEALER DOESN'T HAVE AVAILABILITY FOR ANOTHER MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096821May 19, 2018
EXTERIOR LIGHTING
I PURCHASED MY CAR IN SEPTEMBER 2015 BRAND NEW. I HAVE HAD TO REPLACE MY HEADLIGHTS 3 TIMES NOW. TO ME THAT ISN'T NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096527May 17, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE CORRECTLY. IN ADDITION, THE VISIBILITY WAS BLURRY THROUGH THE WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093651May 14, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. THE TRANSMISSION SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILL MITSUBISHI (17665 CASTLETON ST, CITY OF INDUSTRY, CA 91748, (626) 964-5111) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED SERVICE. THE VEHICLE WAS TAKEN BACK TO PUENTE HILL MITSUBISHI WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CVT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander