Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11054742December 14, 2017
STRUCTURE:BODY
TOOK CAR IN FOR SAFETY RECALL FOUND OUT THAT MY ENGINE CROSS MEMBER HAS BEEN RUSTING THERE IS A SAFETY RECALL ON THIS ISSUE BUT WAS NOT NOTIFIED DEALERSHIP TOLD ME THAT IT WOULD BE 970.00 TO REPLACE THIS IS NOT MY RESPONSIBILITY IT'S MITSUBISHI S SHOULD HAVE BEEN RECALLED BEFORE THE RUST AND SEALED COATED PLEASE GET BACK ON THIS ISSUE COULD HAVE LEAD TO MY STEERING FAILURE AND POSSIBLY A FATALITY FOR ME AND MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053979December 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO CHECK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE REAR FRAME WAS ROTTED. THE VEHICLE WAS TAKEN TO CHERRY HILL MITSUBISHI AT (856) 471-1057 (1805 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051741December 1, 2017
ELECTRICAL SYSTEM
TAIL LIGHTS NOT WORKING DEALER SAYS ECU IS BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051755December 1, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DORSETT AUTOMOTIVE IN TERRE HAUTE, IN REFUSED TO PERFORM THE REPAIR BECAUSE THE PASSENGER SIDE OUTER TIE ROD AND LOWER CONTROL ARM NEEDED TO BE REPAIRED BEFORE THE RECALL REPAIR COULD BE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE COMPONENTS HAD TO BE REPAIRED BEFORE THE REMEDY COULD BE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046535November 16, 2017
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOCATED AT 2205 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045055November 9, 2017
STRUCTURE:BODY
ON TUESDAY NOVEMBER 8 2017 MY CAR WENT OUT OF CONTROL. LUCKILY I WAS ABLE TO SAFELY GET OFF TO THE SIDE OF THE ROAD. I HAD MY CAR TOWED TO MY HOUSE THINKING IT WAS SOMETHING SIMPLE MY HUSBAND COULD FIX. HE LOOKED UNDERNEATH AND CHECKED EVERYTHING OUT. HE FOUND THAT MY FRONT CROSS MEMBERS HAVE COMPLETELY ROTTED OUT. I LOOKED UP RECALLS ON MY CAR TO SEE IF THERE WAS ONE AND I FOUND IT. IT SAYS THAT THE RECALL IS INCOMPLETE. I WOULD LIKE TO KNOW WHAT I CAN DO ABOUT GETTING THIS FIXED OR IF I AM GOING TO HAVE TO COME UP WITH THE MONEY MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044817November 9, 2017
AIR BAGS
AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044847November 9, 2017
SUSPENSION
FRONT DRIVER SIDE COIL SPRING BROKEN . WHEN PULLING OUT FROM PARKING LOT HEARD A RATTLE AND POPPING SOUND HAD IT CHECK BY A MECHANIC AND FOUND THAT THE SPRING WAS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044948November 9, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043956November 6, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042916November 3, 2017
ELECTRICAL SYSTEM, ENGINE
AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042556November 2, 2017
FUEL/PROPULSION SYSTEM
IF U OPEN THE LEVER INSIDE THE CAR TO OPEN THE DOOR TO OPEN IT WOULDN'T OPEN. IT HAPPEN TWO TIMES WITH ME. I HAVE TO DRIVE IT TO THE DEALERS TO OPEN IT. I'M GLAD I JUST HAVE ENOUGH FUEL TO GET THERE. TO ME THIS IS A NERVE BREAKING. U CAN GET STUCK IF YOU ARE FAR DRIVING AND U CANNOT OPEN THE DOOR TO PUT GAS. NOW I BRING IT TO THE DEALER SERVICE AGAIN THEY SAY THAT THE CABLE GOING TO OPEN IS WEAR OUT OR BROKE. IT'S A WEEK NOW THE CABLE IS NOT COMING YET. THEY OPEN THE DOOR FOR MY HAD TANK BUT I CANNOT CLOSE IT. OR ELSE I'M CANNOT OPEN IT OR I CAN GET STUCK SOMEWHERE IF I HAVE NO GAS .IF I CLOSED THE DOOR. 46$ TO THE CABLE AND THEY SAID MAYBE 200$ OR MORE TO THE LABOR. THIS IS SCARY IF U ARE DRIVING FAR U TRYING TO PUT GAS U CANNOT OPEN THE DOOOR TO GET GET GAS U STUCK. IT'S TO EXPENSIVE FOR THE TOW TRUCK. U LUCKY IF U ARE CLOSED TO A DEALER. BUT U HAVE TO WAIT FOR THE PARTS. NOW I HAVE TO PUT A DUCK TAPE SO NOBODY CAN CLOSED IT OR IF I PUT GAS I CANNOT ACCIDENTALLY CLOSED IT OR ELSE I'M STUCK WITH NO GAS. I'M JUST LUCKY THAT I HAVE ENOUGH GAS TO THE DEALER WHEN I BRING THE CAR TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041315October 30, 2017
POWER TRAIN
ORIGINAL TRANSMISSION GONE AT 55K MIL 2ND TRANSMISSION GONE AT 150K ... I'M GONNA CHANGE 3RD ONE NOW (NO MORE GUARANTEE) I'M NOT SURE NEXT TRANSMISSION PROBLEM WHEN IS COMING?! I LOST MONEY,TIME ETC. EVERYBODY SAYING YOU PASS 100K MILEAGE... 150K MIL CAR CHANGE 3RD TIME TRANSMISSION!!! PLS STOP SELLING MITSUBISHI CAR IN THE US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039152October 24, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2007 MITSUBISHI OUTLANDER LS SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT NIGHT ON A COUNTRY ROAD. THE HIGH BEAMS WORKED FINE. I HAD TO LEAVE THEM ON WHEN I WAS CROSSING OTHER CARS, WHICH CAUSED THE OTHER DRIVERS TO FURIOUSLY FLASH THEIR HIGH BEAMS ON AND OFF AT ME. IT WAS VERY DANGEROUS AND SCARY! TOOK IT TO A LOCAL MITSUBISHI DEALER WHO FIRST CHECKED THE FUSES, THEN TRIED TO FIX THE PROBLEM BY REPLACING THE MULTIFUNCTION SWITCH NEXT TO THE STEERING WHEEL, WHICH DID NOT HELP. THEY TOLD ME THEY WOULD NOT CHARGE ME FOR THE SWITCH SINCE IT DID NOT DO THE TRICK. ON A THURSDAY MORNING, I WAS ASKED TO LEAVE THE CAR WITH THEM FOR AT LEAST ONE DAY, POSSIBLY TWO SO THAT THEY COULD DO AN "IN-DEPTH" INVESTIGATION AND CHECK IF IT WAS A WIRING PROBLEM. I HAD TO RENT A CAR TO HAVE TRANSPORTATION. ON FRIDAY AT 5 PM, I RECEIVED A CALL THAT THEY FINALLY FIGURED OUT THE PROBLEM AND IT HAD TO DO WITH A "SMART FUSE BOX" OR "ETACS", THAT IT WAS AN EXPENSIVE PART AND THEY DID NOT HAVE IT IN STOCK, SO I WOULD NOT GET MY CAR BACK UNTIL WEDNESDAY OF THE FOLLOWING WEEK! I ASKED HOW MUCH THE REPAIR WOULD COST AND WAS QUOTED $1,300! I SAID GIVE ME THE CAR BACK TONIGHT AND I'LL COME BACK WHEN THE PART COMES IN. WAS TOLD IT WOULD THEN COST EVEN MORE IN LABOR, BECAUSE IT WAS TAKEN APART AND WOULD NEED TO BE PUT BACK TOGETHER, THEN "OPENED UP" AGAIN! SO NOW I AM PAYING FOR THIS EXORBITANT REPAIR PLUS SEVERAL MORE DAYS FOR THE RENTAL. I SEE THAT MODELS 2009 AND UP HAVE ACTUALLY BEEN RECALLED FOR THE SAME ISSUE, AND AM OUTRAGED THAT THESE TECHNICIANS DID NOT FIGURE THIS OUT IMMEDIATELY, SINCE THEY HAVE DEALT WITH THE PROBLEM BEFORE. I FEEL VERY STRONGLY THAT IT SHOULD BE A RECALL MATTER AS WELL FOR THE 2007 MODELS. MY CAR ONLY HAS 75,000 MILES OR SO ON IT AND I WAS HOPING TO DRIVE IT FOR AT LEAST ANOTHER YEAR OR TWO. I WILL UPLOAD THE BILL WHEN I GET THE CAR BACK TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035509October 22, 2017
SERVICE BRAKES
BRAKE SWITCH RECALL - WHEN THE VEHICLE IS IN PARK, TURNED ON, AND THE BRAKE IS PRESSED TO SHIFT FROM PARK TO ANY OTHER POSITION, THE SHIFTER REMAINS LOCKED IN THE PARK POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035319October 20, 2017
STRUCTURE:BODY
I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034107October 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH IN THE RAIN, THE VEHICLE INADVERTENTLY SWERVED TO THE SHOULDER LANE. THE REAR DRIVER SIDE COLLIDED WITH THE GUARDRAIL, THE VEHICLE SWERVED BACK INTO THE TRAVEL LANE, AND THEN BACK TO THE SHOULDER LANE WHERE THE FRONT DRIVER SIDE COLLIDED WITH THE GUARDRAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S AND PASSENGER'S SEAT BELTS WERE LATCHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM AS THE WINDOW WAS OPEN AND HER ARM WAS CUT BY THE GUARDRAIL. THE CONTACT ALSO SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED BACK AND HEAD INJURIES AS HIS HEAD STRUCK THE DASHBOARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TOWED TO AN AUTO GARAGE BY THE INSURANCE COMPANY. WHILE AT THE AUTO GARAGE, THE VEHICLE WAS UNABLE TO BE INSPECTED DUE TO THE AMOUNT OF BLOOD INSIDE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY TO HAVE THE BLOOD CLEANED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11032758October 10, 2017
STRUCTURE:BODY
WATER LEAK THROUGH ROOF ANTENNA.CERRITOS MITSUBISHI UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031966October 5, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXNARD MITSUBISHI (1345 N OXNARD BLVD, CA 93030, PHONE NUMBER: (805) 483-5555), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031697October 4, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING UNKNOWN SPEEDS, THE CONTROL ARM, BALL JOINT, CROSS MEMBERS, AND CV AXLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO SAVANNAH MITSUBISHI (8203 WHITE BLUFF RD, SAVANNAH, GA 31406, PHONE NUMBER: (912) 226-6200) WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBERS WERE CORRODED THROUGH AND CAUSED THE CV AXLE, BALL JOINT, AND CONTROL ARM TO DETACH. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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