Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11367002October 29, 2020
STEERING, SUSPENSION
THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367099October 29, 2020
UNKNOWN OR OTHER
WHEN I PUT MY CAR IN REVERSE, MY REAR CAMERA DOES NOT WORK.... I HAVE NOT HAD ANY SORT OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366603October 27, 2020
STRUCTURE:BODY, SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THERE WAS AN ABNORMAL LOUD CLUNKING SOUND COMING FROM THE FRONT OF THE VEHICLE NEAR THE DRIVER'S FEET. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE AND NOTICED THAT THE LEFT WHEEL HAD SEIZED. THE CONTACT STATED THAT THE TIRE WAS CAMBERED IN AND RESTING ON THE FRONT FENDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE CONTROL ARM DETACHED FROM EXTREME CORROSION. THE CONTACT WAS ALSO INFORMED THAT THE SUBFRAME WAS ALSO CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.*DT*BF*JB THE CONSUMER STATED THAT THE VHEICLE IS NOW REPAIRED. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364788October 17, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364710October 16, 2020
POWER TRAIN
I HAVE A 2016 MITSUBISHI OUTLANDER WITH A 2.4L ENGINE AND THE JATCO CVT TRANSMISSION AND ONLY 75,000 MILES. THE TRANSMISSION STARTED SHIFTING ERRATICALLY AND SHUDDERING WHEN GOING CERTAIN MPH RANGES TYPICALLY BETWEEN 45 AND 60 MPH. ADDITIONALLY, THE VEHICLE HESITATES TO GO WHEN THE ACCELERATOR IS PRESSED. FROM A STOP, IT TAKES 5 SECONDS FOR THE VEHICLE TO GO ONCE IT IS PUT IN DRIVE. I HAVE A TROUBLE CODE ON MY OBD OF P084A. THIS HAS BEEN DANGEROUS TO MY FAMILY ON MULTIPLE OCCASIONS WHEN ATTEMPTING TO PASS A CAR ON THE ROAD AND THE VEHICLE DOES NOT ACCELERATE IMMEDIATELY. MY WIFE ALSO GOT STUCK IN THE MIDDLE OF AN ITERSECTION BECAUSE THE VEHICLE HESITATED FOR AROUND 5 SECONDS BEFORE ACCELERATING. MITSUBISHI HAS A SERVICE BULLETIN FOR THIS VEHICLE, NUMBER TSB-17-23-002 THAT COVERS EXACTLY WHAT IS HAPPENING IN MY VEHICLE AND EVEN HAS AN ECU REPROGRAM THAT WILL PREVENT THE PROBLEM FROM HAPPENING IN THE FUTURE. THE PROBLEM IS A SERVICE BULLETIN DOES NOT COVER THE COSTS OF AFFECTED VEHICLES OUT OF WARRANTY. THIS IS A DANGEROUS AND COMMON DEFECT WITH THIS VEHICLE AND TRANSMISSION AND MITSUBISHI IT NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10109105-9999.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364371October 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE PROPERLY AS THE GEAR BECAME DIFFICULT TO CHANGE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC (26953 SUSSEX HWY, SEAFORD, DE 19973) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BY THE DEALER. THE FAILURE MILEAGE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363636October 9, 2020
EXTERIOR LIGHTING
I HAVE REPLACED THE LOWBEAM HEADLIGHTS 7 TIMES IN THE PAST YEAR. I DONT REALIZE THEY ARE OUT UNTIL SOMEONE OR THE POLICE TELL ME. THIS IS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363127October 7, 2020
STEERING, WHEELS
WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363184October 7, 2020
UNKNOWN OR OTHER
PAINT CHIPPING. PAINT LIFTING ON HOOD AND ROOF OF CAR. CAR DRIVEN UNDER NORMAL CIRCUMSTANCES. CALL WAS BROUGHT BACK TO WANTAGH MITSUBISHI SALES AND SERVICE WHERE CAR WAS PURCHASED IN WANTAGH NEW YORK. FILED COMPLAINT AND REPORTED ISSUE WHEN ORIGINALLY HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363191October 7, 2020
FUEL/PROPULSION SYSTEM
VEHICLE WAS STATIONARY AND SMELLED OF GAS. TOOK TO MECHANIC WHO PROVIDED EVIDENCE THAT THE FUEL TANK IS LEAKING FUEL. THE MECHANIC PROVIDED PICTURES OF THE TANK WHICH LOOKS TO HAVE ABNORMAL DAMAGE. DOES NOT SEEM THAT TANKS WOULD LEAK IN THE EVIDENCED MANNER. CONTACTED BOTH MITSUBISHI DEALERSHIP AND MITSUBISHI MANUFACTURER WHO COULD NOT PROVIDE REPLACEMENT TANK IN TIMELY MANNER AND WERE NOT WILLING TO ADDRESS THE SAFETY ISSUE RAISED REGARDING THE STATUS OF THE FUEL TANK. THE VEHICLE HAS NOT BEEN DRIVEN FAR AT ALL DUE TO THE PANDEMIC AND THERE HAS NOT BEEN A REASON TO BE CONCERNED ABOUT DAMAGE TO THE FUEL TANK FROM THE PERSPECTIVE OF THE DRIVER/OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360403September 22, 2020
SERVICE BRAKES
THIS COMPLAINT IS IN FOLLOW UP TO PREVIOUS COMPLAINT 11353585 REGARDING FROZEN CALIPER. AS PREVIOUS STATED THE DEALER ACKNOWLEDGED THE ISSUE. THE REASON FOR THIS FOLLOW UP IS TO REPORT AN ASSOCIATED ISSUE. SPECIFICALLY, THAT I FOUND IT IMPOSSIBLE TO LOCATE A REPLACEMENT BRAKE CALIPER. THE CALIPER WAS ONLY AVAILABLE THRU THE DEALER, NOT INCLUDING LABOR, THE DEALER CHARGED $570.88 FOR ONE CALIPER. I HAVE REPLACED NUMEROUS CALIPERS OVER THE YEARS AND HAVE NEVER SPENT OVER $150 FOR A CALIPER. THIS IS A RIDICULOUS PRICE FOR A CALIPER AND APPEARS TO BE MONOPOLIZED PRICE GOUGING BY MITSUBISHI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355552September 17, 2020
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE LIFT GATE OPENED, BEEPED AND FELL WITH FORCE. AFTER A WHILE, THE TAILGATE FAILED TO OPEN WITHOUT USING FORCE. THE VEHICLE WAS TAKEN TO FUCCILLO MITSUBISHI LOCATED AT 18822 US-11, WATERTOWN, NY 13601, AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL SUBJECTED TO THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V867000 (STRUCTURE) AND STATED THAT THE FAILURE WAS EXACTLY WHAT THE RECALL ADDRESSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353998September 9, 2020
SUSPENSION
CROSS MEMBER RUSTED THROUGH - UNSAFE TO DRIVE - HAD IT FIXED IN MARCH 2019 AND MITSUBISHI WILL NOT REIMBURSE ME FOR THE OUT OF POCKET COSTS BEFORE THE RECALL WAS ISSUED JULY 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353626September 8, 2020
STRUCTURE:BODY
I DRIVE MOSTLY HIGHWAY TO WORK EVERYDAY ABOUT 30 MINS. ONLY A WEEK AFTER BUYING THE CAR THE PAINT IS CHIPPING OFF AND THE BODY IS BEGINNING TO RUST. I HAVE HAD THE CAR FOR 4 YEARS NOW AND IT HAS GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353585September 7, 2020
SERVICE BRAKES
DRIVER SIDE CALIPER FROZE. DEALER ACKNOWLEDGED THAT IT WAS FROZEN. NOT COVERED BY WARRANTY WHICH THEY ADVISED EXPIRED AT 60K. VEHICLE HAD 65K MILES ON IT AT TIME OF INCIDENT. I'M 52 AND FAMILIAR WITH VEHICLE MAINTENANCE AND HAVE CHANGED MANY BRAKES, ROTORS, CALIPERS. NEVER HAVE I SEEN A CALIPER GO BAD WITHIN 4 YEARS. DEFINITELY A FLAW ON THIS VEHICLE AND SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352950September 3, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY VEHICLE, THE PROPULSION REDUCED WARNING LIGHT CAME ON AND THE CAR WENT FROM 70 MPH TO 10 MPH. I WAS DRIVING UP A GRADE IN THE LATE EVENING. I HAD A FULL TANK OF GAS BUT NO MILES LEFT ON THE ELECTRIC CHARGE INDICATOR. AFTER I PULLED OVER AND WAITED A FEW MINUTES THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE THE VEHICLE HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP WAS NOT ABLE TO FIND THE PROBLEM AND INSISTED I COME GET THE CAR. IT IS NOT SAFE TO DRIVE A CAR IF IT REDUCES ITS SPEED/ POWER FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352229August 31, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE TRAVELLING WITH MY FAMILY WITHIN LESS THAN A YEAR OF OWNING THE NEW CAR (2017 MITSUBISHI OUTLANDER). THE VEHICLE WAS SERVICED AT THE PLACE OF PURCHASE, A MITSUBISHI DEALERSHIP, TO REPLACE THE BULBS WHICH AGAIN WENT OUT WITHIN 7 MONTHS. NEXT, THE BULBS WERE REPLACED AT THE MITSUBISHI DEALERSHIP ONLY TO LOSE THEM AGAIN ON VEHICLE STARTUP 12 - 13 MONTHS LATER. I WAS LEFT WITH NO LIGHTS IN THE DARK AND SUBJECT TO GETTING TO AN AREA OF SAFETY WITH FAMILY IN THE CAR. I AM DILIGENT WITH PREVENTIVE MAINTENANCE & REFUSE TO BELIEVE THAT THIS ISSUE IS AN ISOLATED CONDITION WITH THE OEM BULBS AS THEY CONTINUE TO FAIL IN THE SAME MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350223August 19, 2020
POWER TRAIN
AT 115,000 MILES, THE TRANSMISSION WENT OUT. MY SUV NO LONGER GOES ABOVE 30MPH WITHOUT THE RPMS WILDLY JUMPING. BOTH THE 2014 AND 2015 MODELS HAVE A RECALL FOR THIS VERY CVT ISSUE BUT THE 2013 DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349581August 15, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I PURCHASE MY 2016 MITSUBISHI OUTLANDER IN DECEMBER OF 2016. I HAD MY VEHICLE COME TO A COMPLETE WHILE ACCELERATING AND IN MOTION. THIS COULD OF KILLED ME AND MY FAMILY. MY VEHICLE HAS HAD CONSISTENT ACCELERATION AND HESITATING ISSUES WHILE ACCELERATING AND IN MOTION. SOMETHING IS WRONG WITH THE TRANSMISSION OR ENGINE. THERE'S A MAJOR PROBLEM WITH MY VEHICLE NOT BEING ABLE TO ACCELERATE NORMALLY AND SAFELY. MY AIR BAG LIGHT ON MY VEHICLE HAS NOT COME ON FOR OVER YEARS. I AM VERY CONCERN THAT MY AIRBAG IS DEFECTIVE AND WON'T WORK IF I GET INTO A VEHICLE ACCIDENT. I HAVE TOOK MY VEHICLE TO 2 DIFFERENT MITSUBISHI AUTO DEALERSHIPS TO HAVE THE PROBLEM LOOKED AT AND DIAGNOSED, BUT MITSUBISHI CAN'T DIAGNOSE OR DETERMINE WHAT'S CAUSING THE PROBLEM. THERE'S A PROBLEM WITH MY TRANSMISSION AND ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348828August 12, 2020
SEATS
DRIVER SEAT MOVE TO MUCH COMPLETE BRING CAR BACK TO DEALER SAY NOTHING CAN'T DO FOR ME THIS HAPPENS FROM THE DAY I BY THE CAR .I NEED HELP WHIT THIS PROBLEM & I CALL MITSUBISHI OF NORTH AMERICA TOLL ME SEAT IS NO PART OF SAFETY IN THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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