Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11414408April 29, 2021
SUSPENSION
MITSUBISHI HAS A LIMITED RECALL FOR RUSTED CROSSMEMBERS ON 2008+ OUTLANDER SPORTS FROM CERTAIN STATES THAT USED SALT TO TREAT SNOW. MY DAUGHTER'S 2008 OUTLANDER HAS ALWAYS BEEN REGISTERED IN SATELLITE BEACH, FL, A VERY SALTY ATMOSPHERE. THE FRONT WHEELS WOBBLE ON ACCELERATION AND RAPID DECELERATION BECAUSE THE CROSSMEMBER IS SEVERELY RUSTED - CAUSED BY THE BEACHSIDE SALTY LOCATION. IT'S UNSAFE TO DRIVE AS THE SUSPENSION COMPONENTS MAY BREAK LOOSE AT ANY TIME. THE NHTSA CAMPAIGN NO. 20V280000 SHOULD INCLUDE SALTY, BEACHSIDE LOCATIONS LIKE SATELLITE BEACH. IT IS OBVIOUSLY A SAFETY ISSUE VERY SIMILAR TO WHAT NHTSA ALREADY ACTED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413905April 26, 2021
SERVICE BRAKES
RECALL NOTICE ON 1/1/2021 ON REAR BRAKE OPERATING SHAFT. INQUIRED SEVERAL TIMES OVER PAST FEW MONTHS. STILL THE PROBLEM HAS NOT BEEN TAKEN CARE OF, ANSWER HAVEN'T GOTTEN THE PARTS. THIS IS IN MY RECALL. 'IF THE PARKING BREAK DOES NOT OPERATE PROPERLY, IT COULD LEAD TO A VEHICLE ROLLAWAY AND INCREASE THE RISK OF A CRASH.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414012April 26, 2021
SEAT BELTS
I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413289April 21, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413095April 20, 2021
VEHICLE SPEED CONTROL
CRUSE CONTROL SHUTS OFF SAYING ACC NOT AVAILABLE DURING ROAD TRIPS. THIS IS ON HIGHWAYS. IT HAPPENED 5 TIMES DURING ROAD TRIP FROM MILWAUKEE, WISCONSIN TO WAUSAU WISCONSIN WHILE IN MOTION.. THIS HAPPENS EVERY TIME I USE THE CRUSE CONTROL. IT HAPPENED ON THE WAY TO WAUSAU AND ON THE WAY HOME ROUND TRIP APX 600 MILES THIS TRIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412885April 19, 2021
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
THE CAR IS A MITSUBISHI OUTLANDER E.S 2008 WITH 42000 MILES ON IT ,AND THE TRANSMISSION IS NOT SHIFTING. I CONTACTED MITSUBISHI MOTORS BUT SINCE 10 YEARS PASSED NOTHING COULD BE DONE.I HAD BEEN SURFING INTERNET AND THERE ARE TOO MANY ISSUES RELATED TO THIS TYPE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408641April 18, 2021
STRUCTURE:BODY
SUNROOF GLASS SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408431April 16, 2021
PARKING BRAKE
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RUSS DARROW MITSUBISHI (W226S1700 WI-164, WAUKESHA, WI 53186) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 54,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408174April 15, 2021
STRUCTURE:BODY, SUSPENSION, PARKING BRAKE
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407922April 13, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405790March 31, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, ENGINE
WHILE TRAVELING ON THE FREEWAY AT 70MPH, THE CAR SUDDENLY STARTED FLASHING WARNINGS OF "EV SYSTEM REQUIRED STOP SAFELY", "RBS SERVICE REQUIRED!", AND THE SERVICE ENGINE SOON LIGHT CAME ON. ALSO, I WASN'T ABLE TO ACCELERATE OVER 20MPH. I QUICKLY EXITED THE FREEWAY AND TURNED OFF THE CAR. WHEN I RESTARTED IT, THE CAR SEEMED TO OPERATE NORMALLY AS FAR AS THE ACCELERATION, BUT THE SERVICE ENGINE LIGHT SOON LIGHT REMAINED AND THE "BRAKE!" FORWARD COLLISION MITIGATION SYSTEM STARTED TO RANDOMLY KICK IN. INTERESTINGLY, IN THE WEEK LEADING UP TO THE SYSTEM SHUTTING DOWN THE FORWARD COLLISION MITIGATION SYSTEM HAD RANDOMLY KICKED IN A FEW TIMES, BUT I ASSUMED THERE WAS SOMETHING LOW IN THE ROAD I WASN'T SEEING. I'VE ALSO EXPERIENCED ISSUES WITH THE AUDIO SYSTEM AND REAR CAMERA IN THE WEEK LEADING UP TO THIS INCIDENT; THE REAR CAMERA TWICE NEVER APPEARED WHEN IN REVERSE AND THE AUDIO SOURCE WOULD ERRATICALLY SWITCH FROM XM RADIO TO APPLE CAR PLAY ON ITS OWN. THE VEHICLE HAD JUST UNDER 1,700 MILES ON IT WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404540March 23, 2021
POWER TRAIN
THE 2017 HAS THE SAME CVT TRANSMISSION AS THE RECALLED 2015 AND 2016 MODELS. I HAVE OWNED THE CAR FOR 4 YEARS AND ITS NOW HESITATING ON ACCELERATION - A CLASSIC SIGN OF CVT FAILURE. MITSUBISHI MECHANIC ADVISES ME TO PAY 8 THOUSAND DOLLARS TO REPLACE THIS AS ITS OUT OF WARRANTY (124K MILES) I CONTEND THAT THIS SHOULD BE RECALLED AS THE PRIOR YEARS MODELS ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403468March 17, 2021
VISIBILITY/WIPER
WINDSHIELD WIPERS ARE NOT WORKING AT ALL. THEY WERE WORKING ONLY ON HIGH AND NOW HAVE QUIT WORKING ENTIRELY. THE WIPER ARMS ARE STRIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402625March 12, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER EQUIPPED WITH GENERAL TIRES, TIRE LINE: GRABBER HTS60, TIRE SIZE: 215/70/R16, DOT NUMBER: VYBAHMFE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE LOSS HALF OF THE AIR PRESSURE. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE NO FAILURE WAS DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE TIRES EXAMINED AT THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400174March 10, 2021
ELECTRICAL SYSTEM
ABS PUMP MOTOR ECU INTERNAL FAILURE -LOSES BATTERY VOLTAGE SIGNAL INTERNALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399996March 9, 2021
SUSPENSION
I RECEIVED A RECALL NOTICE FROM MITSUBISHI RELATED TO A CROSS MEMBER OF THE FRAME. THERE WAS A PROBLEM WITH THE VEHICLE AND I TOOK IT IN FOR SERVICE AND THEY DISCOVERED A CORROSION ISSUE WHICH I HAD THEY SERVICE GARAGE FIX AND I PAID FOR THE REPAIR. MITSUBISHI IS DENYING THE CLAIM BECAUSE THEY SAY THAT THERE WAS NO DEFLECTION OF THE CROSS MEMBER. THERE WAS NO DEFLECTION OF THE CROSS MEMBER BECAUSE I HAD IT REPAIRED BEFORE MITSUBISHI'S RECALL NOTICE. I WOULD LIKE TO BE REIMBURSED FOR $358.51 THE COST OF THE REPAIR PER THE RECALL NOTICE. THE REPAIR NOTICE IS AND THE REPAIR INVOICE ARE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399748March 8, 2021
POWER TRAIN
VEHICLE HAS BEGUN TO SHOW ISSUES WITH TRANSMISSION. BLINKING D LIGHT AS WELL AS TRANSMISSION LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399083March 4, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
KEY FOR DOORS DOES NOT UNLOCK WITH THE KEY. ORIGINAL OWNER NEVER USED KEY TO UNLOCK. THEY SAID THERE IS NO RECALLS. THIS IS A DANGER WHEN YOU CANNOT GET IN CAR WITH OUT REMOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398831March 3, 2021
WHEELS
I'M HAVING TROUBLE WITH MY 4WD LIGHT IS STUCK BLINKING SINCE THE PAST WINTER WEATHER ALSO IT WILL NOT RESET ITSELF FROM SHOWING THE WHEEL IMAGE ON MY ODOMETER SCREEN. PLEASE HELP ME UNDERSTAND WHAT'S GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398752March 2, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS AT A STOP SIGN TURNING ONTO A HIGHWAY, I ACCELERATED AND MY CAR WAS MOVED INTO THE MIDDLE OF THE ROAD AND MY CAR TURNED OFF AND THEN TURNED BACK ON JUST A SECOND OR SO LATER AND I WAS ABLE TO DRIVE AGAIN. I AM NOT CERTAIN WHAT HAPPENED AS THERE WERE NO CODES THROWN AND THE CAR CONTINUED TO OPERATE AFTER TURNING ITSELF BACK ON. I AM WONDERING IF THERE IS SOMETHING IN THE COMPUTER PROGRAMMING THAT IS FAULTY. WHEN I GOT HOME, I CHECKED ALL THE CONNECTIONS AND DID NOT SEE ANY OBVIOUS FAULTS. I ALSO CHECKED ALL FLUID LEVELS AND CAPS JUST TO BE CERTAIN IT WASN'T SOMETHING RELATED TO ANY OF THAT SOMEHOW. IT IS SCARY THOUGH BECAUSE THERE WERE VEHICLES COMING TOWARD ME FROM BOTH DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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