Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11344297August 10, 2020
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEAD LIGHT FAILED TO ILLUMINATE. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. IN ADDITION, WATER WAS PRESENT COMING INTO THE FLOOR BOARDS OF THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344067August 8, 2020
UNKNOWN OR OTHER
CALL VOLUME IS SET FOR 11 AND CAN'T BE HEARD OVER COMMON ROAD NOISE. THIS CAUSES DISTRACTED DRIVING AS THE DRIVER ATTEMPTS TO TURN OFF BLUETOOTH OR WORSE TO TRANSFER THE CALL TO THE PHONE - WHICH IS ILLEGAL IN MOST STATES REQUIRING HANDS FREE CALLS. THIS IS A LONG KNOWN PROBLEM AND WAS SUPPOSED TO BE FIXED IN EARLIER MODELS. IT STILL ISN'T. DEALERS CAN'T DO ANYTHING. YET I CAN'T CRANK THE MUSIC UP VOLUME WITHOUT ISSUE. THIS TYPICALLY OCCURS WHEN THE VEHICLE IS IN MOTION ON EITHER STREETS OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343517August 5, 2020
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
VEHICLE HESITATES WHEN TRYING TO ACCELERATE. LOSS OF POWER AND DELAY.. LIGHTS INSIDE ON ON DASH FLICKER AND HEADLIGHTS FLICKER AND DIM IN AND OUT. I DO NOT HAVE ANY PHOTOS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342934August 3, 2020
POWER TRAIN
VEHICLE HESITATES DURING ACCELERATION. I HAVE HARD TIMES TO MANAGE THE PROPER SPEED. IT SHAKES AND JERKS INSTEAD. DOESN'T ACCELERATE SMOOTHLY. I TOOK MY CAR TO THE LOCAL DILLER TO CHECK FOR SOME RECALLS. THEY SAID THERE IS NO RECALL FOR MY CAR. AND WARRANTY IS EXPIRED SINCE MY CAR HAVE 106 MILES ON IT. I HAVE TO PAY FOR CHECKING AND FIXING. BUT I CAN'T AFFORD TO PAY THE EXPENSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340364July 20, 2020
UNKNOWN OR OTHER
THE FRONT CROSSMEMBER WAS A RECALL THAT I HAD DONE, THIS PAST WEEKEND I HAD MY TIRES CHANGED AND THE SHOP SHOWED ME THAT MY REAR CROSSMEMBER IS CRACKED. THE CRACK IS ALONG THE FACTORY WELDING. THIS IS THE SAME ISSUE AS I HAD WITH THE FRONT CROSSMEMBER. IT CAUSES MAJOR SAFETY ISSUES AND I BELIEVE THAT IT SHOULD BE A RECALL AS IT IS CRACKED ALONG THE FACTORY WELD WHICH SHOULD HOLD BETTER THAN IT IS. THE REAR CROSSMEMBER SHOULD BE AS WITH THE BACK... RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339598July 15, 2020
ENGINE, POWER TRAIN
WHEN ACCELERATING FROM A STOP OR FROM A SLOWER ENTRANCE SPEED TO A HIGHWAY AND AFTER GETTING UP TO SPEED THE ENGINE WILL CONTINUE TO REV AT HIGHER RPM UNTIL I AM OFF THE THROTTLE COMPLETELY. THEN AFTER REAPPLYING THE TRANSMISSION SEEMS TO SHIFT DOWN. NO MATTER HOW LIGHT OR STEADY THE THROTTLE, EVEN BARELY TOUCHING THROTTLE AT ALL, IT SEEMS TO STAY IN "PASSING GEAR". THIS HAS THE CVT TRANMISSION AND IT HAS NEVER DONE THIS UNTIL THE LAST SERVICING OF FLUID CHANGE IN THE DIFFS/TRANNY. CURRENTLY HAVE 77K MILES. LAST SERVICE WAS AT 2K. I PLAN TO TAKE IT TO DEALER FOR NEXT OIL CHANGE AND HAVE IT LOOKED AT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339327July 14, 2020
SUSPENSION
WHILE HAVING EXHAUST WORK DONE ON MY 2008 MITSUBISHI OUTLANDER IN MARCH OF 2020, IT WAS DISCOVERED THAT THE FRONT CROSSMEMBER IS RUSTED COMPLETELY THROUGH. THIS VEHICLE HAS THE 2.4L 4-CYLINDER ENGINE. THERE WAS APPARENTLY A RECALL INVOLVING V6 OUTLANDERS FOR THIS ISSUE, BUT NONE FOR THE 4-CYLINDER MODEL FOR WHAT APPEARS TO BE EXACTLY THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338245July 8, 2020
UNKNOWN OR OTHER
I HAVE HAD THIS ISSUE SINCE JUNE 2019. THE CAR WAS TAKEN TO BE SERVICED 4 TIMES FOR A MAJOR LEAK WITH A CRAZY RATTLE NOISE ON THE PASSENGER SIDE WHEN YOU DRIVE THE CAR WITH THE AC ON. EVENTUALLY THEY REPLACED THE AC ASSEMBLY. HOWEVER, IT STILL MAKES THE RATTLING NOISE FROM THE AREA THE LEAK WAS COMING FROM. I PURCHASED THE VEHICLE BRAND NEW IN 2017. TOTAL DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331865June 30, 2020
VEHICLE SPEED CONTROL
THE VEHICLE SLOWED DOWN TO 20 MPH WHEN THE OUTSIDE AIR TEMPERATURE WAS NEAR 95 DEG F AND THE ROAD SLIGHTLY UPHILL. A MESSAGE CAME ON THE DASHBOARD THAT READ LIMITED PROPULSION. IT HAPPENED ON I-15 ON THE WAY TO VEGAS LAST SEPTEMBER. I FILED A COMPLAINT WITH BBB AND THE ANSWER I GOT FROM MITSUBISHI WAS THAT IT IS DESIGNED THAT WAY. I HAVE A COPY OF THE MITSUBISHI MANUAL STATING THAT. I WROTE LETTERS WITH NO ACTION. THIS ALREADY HAPPENED TWICE. I AM AFRAID TO DRIVE THE CAR IN HOT WEATHER. SEE THE ATTACHED 5 DETAILED FILES FOR INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328690June 13, 2020
AIR BAGS, UNKNOWN OR OTHER
2020 MITSUBISHI OUTLANDER WAS STRUCK IN THE REAR END AND SLAMMED AGAINST A SOLID FOUNDATION IN THE FRONT THAT CAUSE THE DASHBOARD TO BREAK AND ALL THE SEATS TO BREAK FROM THE FLOOR OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND SEVERE INJURIES RESULTED. THE VEHICLE WAS STATIONARY ON THE HIGHWAY IN ROUTE TO TURN WHEN STRUCK. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11327258June 4, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11323646May 7, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED UPON COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN UNKNOWN FUSE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,600.*DT CONSUMER STATED ELECTRICAL CIRCUIT SHORTS DRAINS THE BATTERY CONTINUOUSLY. ON SEVERAL OCCASIONS VEHICLE HAS SHUT OFF COMPLETELY WHILE IN TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323799May 7, 2020
POWER TRAIN
WHEN DRIVING YOU FEEL THAT SUDDENLY THE VEHICLE STARTS JERKING, AND WHEN GOING ON AN UPHILL THE VEHICLE LOOSES POWER, SLOWS DOWN AND MAY EVEN STOP COMPLETELY. THIS IS VERY DANGEROUS SPECIALLY IF YOU DRIVING IN THE MIDDLE OF THE FREEWAY; THE CARS BEHIND YOU CAN HIT YOU AT FULL SPEED WHICH IN WORST CASE IT COULD BE FATAL. IT STARTED HAPPENING WHEN MY CAR HAD ABOUT 110K MILES AND WHEN I TOOK IT TO THE DEALER THEY TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE AND THEY GAVE ME AN ESTIMATE OF ABOUT $8,000 TO REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322793April 30, 2020
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND WITH NO WARNING THE VEHICLE LOST PRESSURE WHEN PRESSING ON THE GAS PEDDLE TO DRIVE TO MAINTAIN SPEED LIMIT WHEN DRIVING THE CAR. THE TRANSMISSION FLUID WAS CHECKED AND THERE WAS THE RECOMMENDED LEVEL OF TRANSMISSION FLUID. MECHANIC STATED ERROR CODE P0868. PER MECHANIC/TRANSMISSION SPECIALIST THIS IS A KNOWN PROBLEM WITH MITSUBISHI TRANSMISSIONS AND THEY ARE ONLY ABLE TO GET THE TRANSMISSION FROM A DEALER. PLEASE NOTE THAT HIS HAS OCCURRED TO OTHER 2014 MITSUBISHI OUTLANDERS WITH 50,000 OR LESS THAT WERE PURCHASED AT THE LANCASTER MITSUBISHI IN LANCASTER, PA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321066April 14, 2020
POWER TRAIN
WHILE COMMUTING ON THE HIGHWAY (~60MPH) MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT SHIFT BACK TO NORMAL GEARS FOR HIGH SPEEDS (RPM GAUGE WAS SPORADIC, SHUTTERING AND JUMPY). I WAS ABLE TO MAKE IT TO A TRANSMISSION SHOP (CVT SPECIALIST) DRIVING 10 MILES PER HOUR. I WAS TOLD THAT THE TRANSMISSION WAS SHOT AND I NEEDED TO REPLACE IT (COST WAS 2,527.98) AFTER THE CVT WAS REPLACED, ROUGHLY ABOUT 45 MINUTES WHILE DRIVING , THE CAR IT STARTED DISPLAYING THE SAME SYMPTOMS. I RETURNED THE CAR BACK TO THE TRANSMISSION SHOP AND THEY SAID THE DEALERSHIP NEEDED TO DO SOME UPGRADES TO THE TRANSMISSIONS COMPUTER. AFTER THE UPDATES, DRIVING WAS NORMAL IN TILL ABOUT 1 WEEK LATER THE CVT SERVICE LIGHT TURNED ON AGAIN AND STARTED SHUTTERING... SO I TRADED IN THE CAR. THIS CARS TRANSMISSION HAS BEEN A NIGHTMARE AND MONEY PIT COSTING ME AND MY FAMILY THOUSANDS OF DOLLARS. CAR WAS ONLY AT 65K MILES WITH PROPER ROUTINE MAINTENANCE AND NO RECALLS WERE LISTED FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320184April 4, 2020
ELECTRICAL SYSTEM
THE VEHICLE WON'T START. BATTERY KEEPS DRAINING, I HAVE TO CHARGE THE BATTERY WITH A CHARGER EACH TIME. I BELIEVE THERE IS A DEFECT IN THE ELECTRICAL THAT CONTINUOUSLY IS DRYING THE BATTERY. HAD IT CHECKED A YEAR AGO WHERE I PURCHASED THE CAR AND THEY TOLD ME I COULD OPT TO HAVE THEM INSTALL IN A TRICKLE CHARGER TO RESOLVE THE ISSUE, OF COURSE AT MY EXPENSE. THE VEHICLE HAS LESS THAN 8,000 MILES PRESENTLY. WHEN PURCHASED NEW IT HAD 300 MILES. NO LONGER UNDER WARRANTY, IF THE BATTERY CONTINUES TO DRAIN I FEEL IT HAS AN ELECTRICAL DEFECT NOT JUST A BATTERY ISSUE. THIS HAS HAPPENED TWICE IN THE LAST WEEK OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320185April 4, 2020
POWER TRAIN
SPEED DROPPED AND WON'T GO OUT OF SECOND GEAR, MECHANIC SAYS ALL OF THESE TRANSMISSIONS ARE BAD AND DANGEROUS, HAPPENED ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319010March 23, 2020
SERVICE BRAKES
I PURCHASED THIS VEHICLE ON NOVEMBER 19TH.IT HAD 32 MILES WHEN I PULLED OFF THE CAR LOT. IN JANUARY, NEW BREAKS HAD TO BE PUT ON IT DUE TO WEAR AND LOUD SOUND. THEY WERE REPLACED. IN FEBRUARY, TERRIBLE SOUND COMING FROM BREAKS AGAIN. TAKEN TO SHOP, WORKED ON THEM AND ADVISED THEY JUST NEEDED TO BE OILED. BROUGHT BACK TO SHOP EARLY MARCH, SAME PROBLEM, THE WHOLE BREAK SYSTEM WAS REPLACED. NOW HERE IS IT MARCH 23RD AND THE SAME THING IS STARTING TO HAPPEN AGAIN, SCREETCHING, LOUD SOUND COMING FROM BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318252March 16, 2020
SERVICE BRAKES
EMERGENCY BREAK STUCK AND ALARM SOUNDING. FIRST TIME EBRAKE WAS EVER USED. VEHICLES EBRAKE WAS SET WHILE PARKED ON A HILL. WILL NOT DISENGAGE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318114March 15, 2020
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ON RANDOM WHEN DRIVING ON SEVERAL OCCASIONS MY HEADLIGHT WILL GO OUT. BOTH AT THE SAME TIME. THIS MORNING WHILE DRIVING ON THE HIGHWAY TO WORK, THE LIGHTS BOTH JUST WENT COMPLETELY OUT LEAVING ME IN THE DARK. I HAD TO DRIVE WITH MY BRIGHTS ON FOR SAFETY. THE SECOND PROBLEM IN THE ACCELERATION, YOU CAN PUSH THE GAS BUT IT IS HAS NO POWER TO GO AND HESITATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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