Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11521428May 10, 2023
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated while driving 50 MPH, the vehicle was shaking and jerking with the transmission warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact restarted the vehicle, but the vehicle was not operating normally. The vehicle was towed to the residence and the contact became aware that transmission fluid had leaked from the vehicle. The vehicle was diagnosed by an independent mechanic who stated that the transmission needed to be replaced. The dealer was contacted but no assistance was provided. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 16V548000 (Power Train) but provided no assistance. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520288May 3, 2023
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2015 Mitsubishi Outlander Sport. The contact state that on several occasions while driving at various speeds, the vehicle hesitated and then stalled. The contact stated that while accelerating, the vehicle lunged forward then inadvertently increased in speed. The contact was able to stop the vehicle. Additionally, the contact stated that while shifted in reverse(R), the vehicle rolled forward and failed to reverse. The contact stated that the vehicle randomly shuddered. The transmission service required warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that VIN was previously repaired under the NHTSA Campaign Number: 16V563000 (Power Train). The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520337May 3, 2023
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. After a couple of minutes, the vehicle launched forward, and the transmission service warning light illuminated. The vehicle was taken to the dealer and stated that the body assembly CVT valve needed to be replaced and that the vehicle was not included in NHTSA Campaign Number: 16V563000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle warranty had expired and provided assistance. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518583April 24, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Transmission had to be replaced. Lighting issue cabin
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518626April 24, 2023
ELECTRICAL SYSTEM, ENGINE, WHEELS
This 2017 outlander has had issues with the tire rod multiple times. It needed to be fixed approx every three months and the tires needed constant changing as well. This vehicle had a timing chain issue which left me stranded in the middle of the high way. the power stopped, the car started to jerk back and forth and it would power off. We had to get this car towed to three seperate mechanics as no one would work on a mitsubishi and I was told it was the timing chain with possible engine damage. Prio to all of this happening the radio and electrical system would freeze or automatically turn off and on, it never resolved and blue tooth was rarely able to be used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518565April 23, 2023
SERVICE BRAKES
This problem has been reported to the local dealership whom fixed the recall and they are refusing to correct the other problem that is related to the recall. The emergency brake will not release in lower freezing temperatures and or it will release and while driving seize up and stop the rear driver side tire. This causes an instant swaying of the vehicle and could potentially cause vehicle to roll if this happens at higher speeds. So far it has only happened under 35 mph. The dealership claims it’s the cable for the emergency brake that need to be replaced and there is not faulty parts that had been replaced under the recall. On that same wheel that this problem occurs the caliper has been stuck and worn. Down the pad and now is wearing into the rotor. It’s only on one side and everything that was listed under the recall for 2016 models and newer seems to match the problems with this vehicle as well. All the brakes and rotors were replaced a year ago. A tire was replaced after it had seized up and was dragging, wearing down the tire in one spot. I am asking that my vehicle have another inspection by a different facility that would be willing to look further and assist in reporting reconsideration to include the repairs that are needed on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517036April 14, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514046March 27, 2023
ENGINE
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the vehicle deaccelerated unintendedly and the check engine warning light illuminated. The contact pulled into a gas station. The vehicle was towed to the dealer, where it was diagnosed that the spark plug was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513600March 24, 2023
ELECTRICAL SYSTEM
Radio digitizer touch screen not working - can not pair Bluetooth phone to comply with hands free laws. Unable to access some vehicle settings. Dealer said this is a very common issue - warranty expires at 36,000 miles and repair cost is $3,000.00 !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508210February 20, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
hello: i purchased this vehicle last nov. the rear hatch was opening fine," but after a couple of months it has stopped and the only way to open it," is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership," unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507487February 15, 2023
POWER TRAIN
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while accelerating at various speeds, the vehicle failed to shift into the intended gear. The contact then stated that the vehicle hesitated and stalled. The check engine and the transmission warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507135February 13, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
Whenever I was attempting to pull out into traffic the Outlander had little power to the point where in the middle of the turn it hesitated to accelerate so much that I was afraid I would get hit so I had no choice but to swerve over to the shoulder to avoid a collision.I took it to two different Mitsubishi dealers and were told by both that they could not find any problems with the transmission even though I know what I have been through with the lack of power ,hesitating, and noises that I have recorded on my phone coming from the transmission when I change gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506215February 8, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
Rear liftgate lock release handle Mitsubishi part number 5810A089 (100% electrical) failed due to excessive moisture penatration in this area causing abnormal rust to the liftgate in the same location. I now notice other vehicles like mine have the same rust condition in the same area. I wash the vehicle on a regular basis and I keep it in a heated garage when I'm home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505970February 7, 2023
SUSPENSION
The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, his wife indicated that the vehicle was not driving in a straight line. Upon inspection, it was discovered that the front driver’s side suspension lower control arm had fractured due to subframe rust and corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The vehicle was not yet repaired. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V279000 (Suspension) but the failure occurred. The failure mileage was 140,000. The contact stated that the subframe was repaired two years ago under recall but there is rust and corrosion again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505288February 2, 2023
ENGINE
Engine is affected, vehicle is struggling at low speeds when pressing the gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502506January 18, 2023
ENGINE
Vehicle has a permanent engine code poo11 vvt intake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502066January 16, 2023
UNKNOWN OR OTHER
Transmission catastrophically failed while I was driving on the highway. The transmission fluid pressure sensor error code turned on. The transmission seemed to have a delay when accelerating and caused the vehicle to shake, shudder, and jerk in and out of gear. The car cannot get above 10MPH before the issue is present. A trusted and certified transmission specialist inspected the transmission and determined that it was dead and the initial failure led to other components to fail. Since there was a delay with the acceleration, it caused the car to accelerate a moment after I let off the gas pedal to apply brakes to avoid a potential collision with another vehicle. This seems to be so common of a failure it is harder to find another person who owns or drives this model that haven’t experienced the same exact problem. There is even a pending class action lawsuit in California against the manufacturer for allegedly selling their vehicles with the defective parts while knowing well the safety risk associated with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500236January 5, 2023
ELECTRICAL SYSTEM, ENGINE
The engine shuts off while at idle for stop lights, stop signs, and on occasion brief stops such as reversing and turning. The battery has been replaced, the alternator has been checked, & the catalytic converter was checked no problems there. However the problem persists with no warning/engine/battery light on. This is a big problem when trying to safely operate the vehicle especially if others are expecting me to go and then the car shuts off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499147December 28, 2022
POWER TRAIN
I was on the freeway and all of the sudden the transmission stopped working and I was unable to get to the side of the road safely do to loss of power and traffic conditions. There was transmission warning light that came on and right after that when I pressed on the acceleration the engine would rev, but there was no reaction to the gears. This resulted in me being stuck in an active lane of traffic and nearly being hit several times. I called the police and informed them because I didn’t want to cause an accident but do to another accident I was stranded for 50 minutes in the active lane of traffic. Apparently this is a known issue with this transmission but the manufacturer is not responding and issued a recall like it needs to. Something like this could get someone seriously injured or killed! I’m lucky no one was injured in my situation but on a very busy freeway something like this could cause a huge pile up if a car all of the sudden is just stopped in the middle of the road. Who knows how many people could be hurt or die in a situation like that happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495996December 5, 2022
POWER TRAIN
Driving nov 6 and I heard a noise, almost thought I hit a pot hole or something, come to a red light and dmy car .akes a whining noise and will not go. I put in a claim to my insurance company which was denied before they even looked at the car, I called back and made an adjuster look at the car because I had already been told that the transmission was going to cost about $7,000. I'm a single mother of two kids and I just finished paying that car off. So then I start reading about recalls after my insurance company denied the claim I've been without a car for about 4 weeks and I find out about the so many recalls that Mitsubishi had with the Outlander just I'm outside of the date of manufacturer so then I find this safety recall SR-17-005 for 2015 Outlander campaign C1606Z. Even when you look at the adjustice quote that I attached he doesn't have any idea what happened to the car He's saying now that it's the whole the whole transaxle that needs to be replaced not just the transmission so he's caught in a job at like $10,000 and I think my car is only worth between four and six why wouldn't he just total my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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