Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11568979January 31, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The front passenger door will not open from the inside NOR from the outside. This could be a severe safety issue in case of emergency! I tried unplugging the battery for 15 minutes and reconnecting. Still does not work. No warnings/messages. No recalls. What if this happened to other doors? What if I drove into a lake and could not escape the vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567714January 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 Mitsubishi Outlander Sport. The contact stated while driving approximately 25–30 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the check engine, 4-WD, ABS, traction control, and oil pressure warning lights were illuminated. The mechanic informed the contact that the failure was due to the control arm, engine cradle, oil seal, tie rod, starter, and serpentine belt. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 133,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565665January 16, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Dec 1,2023 tried to stop and the brakes was grinding and the milage goes up and down as you are driving and it says routine maintenance required when you put the key in to start the outlander as got it from Todd Judy ford in Charleston WV and according to Mitsubishi toll free number it is not in my name [XXX] or my aunt's name [XXX] and they delivered it on September 15, 2023 and took her name and put it through the wv DMV with my insurance application number and [XXX] don't have a driver's license just a wv I'd and would not go over the paperwork that she was signing and they said they will mail us a copy of the paperwork but we have never gotten it through the mail and classified it as a motorcycle wv DMV title number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565879January 16, 2024
SEAT BELTS
Driver side seat belt is not locking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564632January 10, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the contact depressed the accelerator pedal, and the vehicle failed to respond as intended. The vehicle was taken to the dealer where it was diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The contact was also informed that the current catalytic converter was not the correct part for the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564769January 10, 2024
POWER TRAIN
My transmission wasn't working properly. It is available for inspection if my vehicle can be towed where it needs to go as it does not drive on it's own. When my transmission stopped working I could have caused a collision. Yes, my vehicle has been inspected by the manufacturer. Some warning signs were the transmission taking longer than it should to go into gear and having trouble accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562682December 29, 2023
POWER TRAIN, ENGINE
I have 50,000 miles I’m the original owner, bought it new in 2020, I was leaving work, started my car, blue smoke came out my exhaust, when i drove home from work, on inclines, the car sputters & stalls like it’s about to lose power, accompanied by thick blue smoke, and engine noise. I suspect it’s the piston rings in the cylinder head or valve seals are bad. My car has been parked for months, dealership wants to charge me a diagnostic fee, i take Uber or Lyft to work mind you i have an open loan on this car that I’m still paying. I think Mitsubishi used poor quality parts, piston rings don’t go bad at 50,000 miles neither does valve seals. PLEASE HELP, IM PAYING FOR A CAR I CANT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561895December 26, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561112December 20, 2023
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2014 Mitsubishi Outlander Sport. The contact stated while driving 20 MPH, the check engine and the ASC warning light were illuminated. Additionally, the vehicle lost motive power. The contact depressed the accelerator pedal, but the vehicle failed to exceed 10 MPH. The contact stated that the vehicle was driven to a nearby independent mechanic. The independent mechanic diagnosed the vehicle and determined that the PCM needed to be updated. The contact stated that the failure was related to TSB Number: 13−13−008. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle would be repaired at her own expense. The vehicle was not repaired. The failure mileage was approximately 110,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559941December 13, 2023
VEHICLE SPEED CONTROL
Vehicle changes gears on its own. Vehicle goes in and out of gear on its own when driving. Very unsafe and had to stop using this vehicle so myself or anyone else does not get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558933December 7, 2023
POWER TRAIN
We purchased new a 2015 Mitsubishi Outlander Sport which has a Recall regarding the CVT transmission causing Vehicle Hesitation when Accelerating increasing the risk of a crash. We began experiencing "Hesitation when Accelerating" along with a "Transmission Service Required Light" in November 2023. Upon contacting a Mitsubishi Dealership, we were told by a Service Rep that the Recall had already been performed on our vehicle and there was nothing else to do regarding the Recall. I explained that the problem with the CVT had not been correctly repaired due to the fact that we are now experiencing the cause and affect issues that mandated the Recall on the CVT Power Train. This is my wife's car and we are very concerned with this issue and the reluctance of Mitsubishi to correctly make the needed repairs under the Recall Notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558145December 3, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I was driving on the highway on a trip and out of no where my car shuttered and then flashed service transmission soon, I pulled over and my car would no longer drive, reverse or go into neutral. The tow company reset my battery to try to reset my car system. After that my car wouldn’t really go past 60. I followed the tow truck to the nearest town and it stalled again at the light and I could no longer go at all, my car locked up and wouldn’t reset at that point. It’s an $1100 tow back home. The CVT transmission really needs to be rechecked and recalled. I’ve found too many issues and the same complaints but can’t find a recall on it at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555379November 16, 2023
POWER TRAIN
The cvt transmissions aren't great. And goes out quite a bit. No warnings lights ever came on. Just a normal routine inspection to continue with being up to date with maintenance. This problem needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555268November 15, 2023
ELECTRICAL SYSTEM
My electrical system and/or computer brain is not operating properly. About a year and 1/2 ago the low beam passenger light stopped working. I had the bulb replaced at Walmart. 2 months later it went out again. Walmart checked and said the bulb was not the problem so I went to Firestone and was told the wiring was melted. Firestone said my options were to replace the entire harness or pig tail the low beam. I opted for the pig tail. A few months later I had issues with slow starts as if my battery was being drained. A few weeks after that my drivers side low beam started working intermittently. Then went out completely. I went to Gillman dealership in Schertz, TX (330 miles from my home) who said the bulb needed to be replaced which they did. A month later the drivers low beam is out again. Firestone says the wiring has melted on that side too. This time I asked them not to fix it because I wanted to go back to the dealership to repair. 1 week later my battery died twice and the passenger low beam has stopped working again. A mechanic advised that a few years ago he worked on a 2012 Mitsubishi with the same issues and ended up totaling it out because the car’s computer was not modulating voltage properly. He said that car’s computer was not reading the codes correctly and was outputting voltages that did not match the Outlanders configuration. I was told there is a recall for this already. I wanted information on this before contacting the Texas State Attorney General’s Consumer Protection Office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553663November 5, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
I was parked in my family yard and my dash service symbols just came on 5 at once. I have not been involved in any collision or any trauma to the vehicle.Those lights are the FCM, LFW, AHB, and ASC service required lights. The FCM will come on go off and come back on. I am concerned that these issues can cause a crash or other issue on road. I have not had this issue before and again my vehicle was at a standstill but it was running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553178November 2, 2023
BACK OVER PREVENTION
The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated no failure with the vehicle was found. The manufacturer was contacted, and an engineer inspected the vehicle and found no failure. The contact stated that the failure persisted. The failure mileage was 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550925October 19, 2023
ELECTRICAL SYSTEM
I was driving down the road at 60 miles an hour. My car completely shut down restarted itself while I was in Drive going 60 miles an hour. It put me back in first gear shot my RPMs through the roof. I put it in park once I come to a stop, sit there for a minute shut it down started back up. Finished my drive out after that happened. My stereo has kicked in and out about every 20 minutes while going down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550524October 17, 2023
POWER TRAIN
Hesitation when pressing the accelerator. This is a recall that affects 2015-2016 Outlander Sports but according to my vin it isn't needed on this car. I regularly will slow to make a turn or to a stop light and when i try to go it can take 0.5-5.5 seconds before the car will actually move. This has led to a dozen times where i have almost been in an accident because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546901September 27, 2023
POWER TRAIN
2015 Mitsubishi Outlander Sport is having problems shifting and accelerating. There is a Transmission service needed light that comes on the dash when turned on. Recently it would not go over 40 - 45 MPH, and continued to go slower. I had to turn the car off and back on which helped a little. I have taken the vehicle to the dealership and they confirmed the faulty transmission and they gave me a printed quote for a new transmission. The mileage is at 101162 and the main problem is when I try to reach 65 MPH speed I feel the transmission goes back to a lower speed so I always stock with 40 - 45 MPH and so hard to accelerate again. we own another 2014 Mitsubishi Outlander Sport with 196k miles on it and never faced any transmission issues we always change the J4 fluid and the filter on time. for sure there's something wrong with this year's model (2015) from the manufacturer because our 2014 Mitsubishi Outlander Sport with 196k miles is still sharp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546623September 26, 2023
POWER TRAIN
The contact owns a 2019 Mitsubishi Outlander Sport. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The contact stated that "Slow - Transmission Overheating" message was displayed. The contact drove the vehicle to the residence but was unable to exceed 25 MPH. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The contact was informed by a third party that the VIN was included in NHTSA Campaign Number: 22V563000 (Power Train) that might be related to the failure. The contact had not taken the vehicle to a dealer. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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