Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11627842November 28, 2024
SERVICE BRAKES
Rear brake calipers sticking constantly. Emergency brake also sticking or loosing tension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624824November 12, 2024
POWER TRAIN, ELECTRICAL SYSTEM
I am filing this complaint regarding serious safety issues with my 2018 Mitsubishi Outlander Sport, VIN: [XXX] , purchased from Carvana in 2019. Recurring transmission problems have created a significant safety risk for me and others. About a year after purchase, the vehicle’s transmission began failing, and I replaced it in 2021. Despite this, the transmission warning light activates intermittently in stop-and-go traffic, and now the vehicle has started stalling on highways, creating a critical hazard by suddenly losing power. In 2021, I took the vehicle to a now-closed Mitsubishi dealership in Brooklyn, where I was informed that this transmission issue was not covered, despite it being a drivetrain problem that should have been under the 100,000-mile powertrain warranty. My research suggests this model may have a Transmission Control Unit (CVT-ECU) defect, potentially causing stalling. Carvana has stated this issue is Mitsubishi’s responsibility, as it is likely manufacturing-related rather than due to prior use. Given Carvana’s stance and the severe safety implications of stalling, I urge NHTSA to investigate if this vehicle, or others with similar transmissions, pose a broader safety risk. Summary of Safety Concerns: 1. Recurring Transmission Problems: Transmission was replaced in 2021, yet the warning light persists, indicating unresolved issues. 2. Stalling on Highways: Vehicle loses power without warning, posing a major hazard in high-speed traffic. 3. Potential Manufacturing Defect: Research suggests a CVT-ECU defect, likely explaining the stalling. These issues leave me unable to rely on my vehicle safely. For my safety and others, I request an investigation into these transmission issues in the 2018 Mitsubishi Outlander Sport to determine if there is a larger safety concern. Thank you for your attention. I am available to provide further information as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623966November 7, 2024
UNKNOWN OR OTHER
The back-up camera is BARELY visible at any time, no matter if it's daylight or dark. It is impossible to see if there is any object behind my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620585October 18, 2024
UNKNOWN OR OTHER
I bought this car used less than 30 days ago. It had 21362 miles on it. It made a weird nose when putting it into drive. Thought it might be a heatshield. Took it to a mitsubishi dealership for an outstanding recall. Ask them to check underneath. The exhaust pipe was rusted out. 3000 dollars to repair. The dealership didn't believe it cost that much so they used a mechanic they new to fix the issue 10/15/2024. We are not impressed with that repair. It seems the exhaust is not covered under the extended warranty. We feel that mitsubishi should cover this because they do have a warranty of 5-6 years for the exhaust system. A car with this low mileage should not already have the exhaust rusted out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619740October 14, 2024
AIR BAGS
AIRBAG SYSTEM SERVICE REQUIRED message appears on dash. Occurred on 09/20/2018 and again on 09/29/2023. Both times required service to fix. Has now happened again on 10/14/2024. Secondary issue was reported by another driver for same vehicle for NHTSA ID Number: 11339357 and NHTSA ID Number: 11567379
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619031October 10, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
So my push to start has to be pushed twice in order to crank the vehicle and when I first got the car about 9 months ago it didn’t do that and about since January the computer system failed twice and it showed a message about the computer system don’t remember exactly what it said and took a 1/2 to a hour to get it to come back one
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619227October 10, 2024
AIR BAGS
Air bag system malfunction warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619231October 10, 2024
VEHICLE SPEED CONTROL, POWER TRAIN
While driving to work at approximately 6:30 am , as I was signaling to merge onto the on ramp the cars gas pedal stop controlling the speed of my car. I pulled over to the side of the road and my car would not move. I tried to put the heat shifter into park but it was stuck in drive. I had to have the towed to a mechanic which informed me that I needed a new transmission. (3 different independent shops). After being told what it would cost to repair the vehicle the vehicle is still parked in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618718October 8, 2024
AIR BAGS, VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTSA Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618447October 7, 2024
POWER TRAIN
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving at approximately 40 MPH, the vehicle almost stalled. The contact stated that there was no warning light illuminated. The dealer was contacted to schedule an appointment for a recall repair; however, the contact was unable to take the vehicle to a dealer to have the vehicle diagnosed. The contact had researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 72,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617093September 29, 2024
UNKNOWN OR OTHER, ENGINE
Unknown. The transmission service light comes on and the vehicle drags until you turn the car off and restart it. I noticed online there's a CVT transmission recall and was wondering if this is what is happening to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617095September 29, 2024
SERVICE BRAKES
The parking brake is sticking when the vehicle is in motion, and it fails to keep the vehicle stationary when engaged. The car cannot operate correctly with the emergency brake engaged. Also it’s not safe since the car cannot be secured. There is an open recall for this issue however my VIN isn’t included but the issue is the same. This has been occurring for a few months, we just were able to figure out the issue last night and then I found the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617097September 29, 2024
SERVICE BRAKES
The parking brake is sticking when the vehicle is in motion, and it may fails to keep the vehicle stationary when engaged. It has been occurring for a few months. There is a current recall for this issue but my VIN is not included even though it’s the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614327September 12, 2024
AIR BAGS, SERVICE BRAKES
I picked up my vehicle from having a recall service done. but when i was unloading the rental car my car began to roll due to ebrake recall that has not been properly addressed. have warning lights indicating airbag service and that passenger airbag is off when it is occupied. Airbags should never fail, nor should brakes. no matter miles or salt on road. if salt corodes a certain part than it must be an aloy that will not corrode. also brake lines should not ever rust they too should be coated with epoxy or alloy metals that are impervious to salt...
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11606093August 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603556July 20, 2024
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
Cannot remove key after car is off and in parked and engine lights keeps coming on and off throwing off a code making it hard for car to start sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602462July 15, 2024
POWER TRAIN
Was driving up highway and all of a sudden it felt like the car was hesitating and had hard time shifting gears, when you pushed on the gas the Rpms would go up and down but it seemed like the car wouldn’t go anywhere. I was in the left lane and traffic if going 70, 80 mph and the car would not go anywhere. It had to be towed to a garage. We was almost rear ended because we couldn’t get the car to go to get it off the I do have a text message from the machine from garage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600094July 8, 2024
ENGINE
Vehicle will not go into reverse from drive. Must put vehicle in park then to reverse or it won’t back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599268July 5, 2024
ELECTRICAL SYSTEM
Infotainment system failed. Touchscreen does not work incurring a major distraction when trying to change to navigation or utilize android auto.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597586June 28, 2024
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted and the front wheels lost traction. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 16V563000 (Power Train) however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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