Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11721643March 3, 2026
POWER TRAIN
The contact owns a 2020 Mitsubishi Outlander Sport. While driving at an undisclosed speed, the vehicle stalled and failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was restarted, but the failure persisted after driving for more than an hour. The vehicle was taken to an independent mechanic and a dealer, but the cause of the failure was not yet determined. The vehicle received a tune-up, but the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717682February 12, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
My trunk lid is rusting away. Around the latch my hand has gone through it. We are not sure why this is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716839February 9, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Car jerks like it’s losing power when pulling off, not sure if it’s transmission issue or engine issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714737January 31, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
My car is stalling, shaking, shuddering, not accelerating and downshifting while I am on the highway almost killing me while attempting to inch my way across the lanes to the shoulder. With NO WARNING my vehicle completely broke down with my children in the car one is Non Verbal and on the Autism Spectrum with a serious heart condition- I myself am clinically diagnosed with PTSD and the terror I have experienced is absolutely devastating! I have made multiple calls with no help and no assistance whatsoever!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11710012January 9, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated that the catalytic converter was stolen from the vehicle, and a new catalytic converter was installed. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with catalytic converter failure. The vehicle was not repaired. The contact called the dealer, but no assistance was provided. The failure persisted. The contact recently received an Extended Warranty for the infotainment touch screens due to common software and connectivity failures. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701428November 25, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
The vehicle has exhibited recurring ignition-system and powertrain malfunctions involving repeated ignition-coil failures, engine misfires, and catalyst-system efficiency faults. These issues cause intermittent loss of power, hesitation during acceleration, and unstable engine performance. The malfunction has occurred multiple times since the date of purchase and has been confirmed through diagnostic trouble codes related to misfire events and catalyst-system operation. A certified Mitsubishi dealership confirmed that the failure pattern aligns with an active manufacturer recall and corresponding Technical Service Bulletin affecting the same model year, engine type (4B11), and vehicle platform. I was informed that the vehicle “falls under” the same defect pattern listed in the current recall/TSB; however, because the vehicle no longer has an active factory warranty, the dealership stated they would have to sell the repair parts rather than process the issue under recall or warranty coverage. Despite this, the same safety-related symptoms described in the recall and TSB continue to occur. The defect presents a safety hazard because the vehicle may lose power or fail to accelerate when entering traffic, merging, or navigating intersections. Warning indicators have appeared repeatedly, including the check engine light and catalyst-system warnings. The problem has been reproduced and confirmed by authorized service personnel on multiple occasions. All components and diagnostic documentation are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699963November 17, 2025
ELECTRICAL SYSTEM
The touchscreen for the main infotainment system is becoming unresponsive. It’s impossible to use the most basic functions while driving without being distracted. It’s caused me to swerve & almost lose control of the vehicle on multiple occasions— as it distracted me from driving because initially the screen had spotty functionality (without any sort of warning, so it seemed like user error). There is currently a service notice from Mitsubishi sent out to all owners of Outlander and Outlander Sports (MY 2020 thru 2022) to replace these units under warranty because of a manufacturing defect. My vehicle is eligible for this, and I’m on the wait list, but that’s the where the bigger problem begins: My local Mitsubishi dealership estimated a 4 month wait period — this was back on 5/9/25; it’s now 11/17/25 so it’s actually been over 6 months. Given that they never called me since May, I called them last week to check the status and they said they do not have an estimated time frame for when the infotainment unit will be replaced. A little research online shows this problem is widespread; consumer websites and other general forums have plenty of people detailing similar experiences with this problem and frustration with how Mitsubishi is handling it. To make matters worse, there is only one way to contact Mitsubishi Motors (aside from the dealership) — it’s the basic customer service USA phone number. I have not talked to anyone there because they simply do not answer. And there are no email addresses available either. I sincerely believe this issue needs to be addressed as a safety recall, as it is obviously a distraction while driving and needs to be taken with more priority. The fact they act like they are volunteering to fix this problem, and at their own leisurely pace, is wrong and grounds for a class action lawsuit. This is not about money — this is about people’s safety, and stopping a company from doing whatever they want without any sort of accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698038November 6, 2025
VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
I was turning out of my neighborhood and as I accelerated to merge with traffic my car started jerking. My dashboard “D” symbol only started flashing on and off and then my transmission service required light came on, (just had it done 8/25 and it is 11/25) and the BSW service required light came on as well. As I continued down the street everytime I pressed on the gas pedal the car kept jerking backwards and forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684514September 2, 2025
UNKNOWN OR OTHER
When backing up the rear camera display is too dark to see. I have altered the settings for display from auto, to night, to day, and also adjusted the brightness level all the way up, but nothing changes. It remains the same and you can't safely see what is on the camera display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683120August 26, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, the navigational screen failed to function as intended. The contact was unable to connect the cell phone to the infotainment system or use Google Maps. The failure prevented the driver from safely operating the vehicle. In addition, the touch-screen icons failed to function as intended. The message "Maintenance Required" was displayed. The vehicle was taken to the dealer, where it was determined that the infotainment system had failed. The contact was informed that the system needed to be replaced. The contact was informed that a fix was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681863August 20, 2025
AIR BAGS
Airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11679419August 8, 2025
AIR BAGS
On 05AUG25, my wife was involved in a frontal collision while driving our 2018 Mitsubishi Outlander Sport. The vehicle struck another vehicle at an estimated speed of over 30 mph, resulting in significant damage to the front passenger side, including deformation of the hood and front quarter panel. Despite the severity of the impact, no airbags deployed. My wife was properly restrained and sustained visible bruising across her torso. She is currently in her second trimester of pregnancy. The seatbelt force alone presented a serious safety risk to her and our unborn child. There were no airbag system warning lights prior to the collision, and the SRS appeared to be functioning normally. The failure of the airbags to deploy under these conditions indicates a potential defect in the supplemental restraint system. This appears to be a dangerous failure of the airbag system. We are requesting a formal investigation into the SRS components and crash sensor functionality of this vehicle model.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11679429August 8, 2025
AIR BAGS
This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11679170August 7, 2025
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds and while driving from a complete stop, the vehicle hesitated upon depressing the accelerator pedal. Additionally, the contact stated that the vehicle had failed to shift to reverse(R). The warning message "Service Transmission" was displayed. The contact drove the vehicle to an independent mechanic, where it was diagnosed that there were metal shavings in the transmission. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V563000(Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was 86,429.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678718August 6, 2025
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that the vehicle was experiencing rough idling, and the failure mainly occurred while the air conditioning system was activated. Additionally, while driving at various speeds or from a complete stop, the vehicle hesitated, jerked, and responded upon depressing the accelerator pedal. The transmission warning light was illuminated. The contact stated that the failure reoccurred while reversing. The contact stated that the failure had caused the vehicle to bump into nearby curbs while attempting to accelerate. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the dealer cleaned the throttle body. The contact stated that the failure persisted. The vehicle was taken to the dealer approximately 4 to 5 times. The dealer was unable to diagnose the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677268July 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668660June 23, 2025
SUSPENSION, STRUCTURE
The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668366June 21, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
Car during acceleration feels very jerky, safety issue as during turns if acceleration it might jerk make it feel a bit unknown of what speed it might be. additionally such jerkiness might cause driver to be kicked back into seat and head rest potentially causing injury. Feel like it might be CVT slipping at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667422June 17, 2025
VISIBILITY
The contact owns a 2011 Mitsubishi Outlander Sport. The contact stated while driving 50 MPH in the rain, the windshield wipers were fully engaged; however, wiper motor failed to operate as intended. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle, creating a visibility hazard. No warning lights were illuminated. The contact stated that after a while the windshield wipers started to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V461000 (VISIBILITY); however, the VIN was not included. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665436June 7, 2025
UNKNOWN OR OTHER
I have a CVT system on my SUV and the transmission keeps slipping. A transmission light comes on and the car starts to stall. It happens mostly in stop and go traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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