Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#733403October 4, 2000
TIRES
TIRE BLOWOUT WITHOUT WARNING, TIRE WAS MANUFACURED AT DECATURE PLANT (DOT NUMBER: VDHL TIRESIZE: P235/75R15)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733297October 3, 2000
TIRES
IT IS DISAPPOINTING THAT THE RECALL OF TIRES IS NOT BROADENED TO ENCOMPASS ALL MANUFACTURER CODES VERSUS JUST THE DECATUR PLANT. WITHOUT DEFINITIVE REPORTS THAT ONLY THE DECATUR PLANT CODE IS 100% RESPONSIBLE FOR THE SHREDDING TIRES, NO ONE WITH THESE TIRES CAN FEEL SAFE ON THE ROAD. I WOULD LIKE A REPORT THAT CLEARLY DEFINES ONLY THE DECATUR CODE IS SHREDDING AND NONE OTHER.*AK (TIRESIZE: 275R15)( DOT NUMBER: TIRE SIZE: 275R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555337October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555343October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED LOUD HUMMING SOUND, THUMPS, AND CRACKING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555344October 3, 2000
TIRES
FIRESTONE WILDERNESS AT TIRES(P235 75 R15) DON'T HOLD AIR PRESSURE, CONSUMER HAD TIRES SERVICED EVERY 3-5 WEEKS BECAUSE OF THIS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555740October 2, 2000
TIRES:TREAD/BELT
LEFT REAR FIRESTONE WILDERNESS TIRE TREAD SEPARATED AND CAUSED DAMAGE TO THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555642October 2, 2000
TIRES:TREAD/BELT
FIRESTONE TIRE EXPERIENCED UNEVEN WEAR, CONSUMER RECEIVED RECALL LETTER 00T005 AFTER ALREADY REPLACING TIRES NOT KNOWING IF THESE FAULTY TIRES WERE WITH THE RECALL, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555641October 2, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES WERE INCLUDED IN RECALL 00T005, HOWEVER CONSUMER REPLACED TIRES AFTER HEARING NOTHING FROM FIRESTONE AND REQUESTS A REIMBURSEMENT FOR ALL 5 TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871944October 2, 2000
TIRES:TREAD/BELT
THESE FIRESTONE, WILDERNESS/AT, P23575R15 ARE EQUIPPED ON A MERCURY, MOUNTAINEER 1998. THEY HAVE BEGAN TO DEVELOP CRACKS WERE TREAD MEETS THE SIDEWALL AROUND THE WHOLE TIRE,AND PARTS HAVE SEPARATED. FIRESTONE, AND FORD CONTACTED.*AK THESE TIRES HAVE A C HEAT RATING WHICH MEANS THEY CAN BE DRIVEN AT 85 MILES PER HOUR FOR 30 MIN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871963October 2, 2000
TIRES
FIRESTONE, WILDERNESS/AT, P23575R15, TREAD WAS DISCOVERED RIP ON SIDE WALL. THIS IS ON A MERCURY, MOUNTAINEER, 1999. FIRESTONE WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733093October 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE ROLLS BACKWARD ON EVEN THE SLIGHTEST INCLINE WHILE IN DRIVE. THIS APPEARS TO BE A SAFELY HAZARD AS AUTOMATIC TRANSMISSION VEHICLES SHOULD NOT ROLL BACKWARD. THE DEALERSHIP'S SERVICE DEPARTMENT HAS REFUSED TO DO ANYTHING AS THEY SAY THIS IS HOW THE TRUCKS NORMALLY WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733104October 1, 2000
TIRES
LEFT FRONT TIRE ON THE INSIDE AND RIGHT FRONT TIRE ON THE OUTSIDE.....THE BELTS ARE BROKE ON BOTH TIRES AND ARE COMING THROUGH THE TREAD. WIRE IS STICKING OUT OF TIRES AND IS CAUSING THE FRONT END OF VECHICLE TO WOBBLE. THE TIRES ARE TOO THE POINT WHERE THEY ARE UNSAFE TO DRIVE ON. I HAVE THE EXACT TIRE THAT IS BEING RECALLED, THE SAME BRAND AND SIZE BUT BECAUSE IT WAS NOT MADE IN THE DECATUR ILLINOIS PLANT, MY TIRES ARE NOT BEING REPLACED. I HAVE A 18 MONTH OLD BABY AND EVERY TIME THAT I HAVE TO DRIVE MY VEHICLE I CONSTANTLY WONDER IF MY TIRES WILL BURST, CAUSING AN ACCIDENT OR A DEATH. I BELIEVE THAT MY TIRES SHOULD BE INCLUDED IN THIS RECALL OR AT LEAST BE REPLACED*AK. (DOT NUMBER: W2HL426 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555043September 30, 2000
TIRES
THE VEHICLES LEFT REAR TIRE CAME APART CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE ROTATED CLOCKWISE CAUSING THE VEHICLE TO OVERTURN SEVERAL TIMES AND AS A RESULT THE PASSENGER WAS EJECTED OUT OF THE PASSENGER SIDE OF THE VEHICLE, THE VEHICLE CAME TO FINAL REST ON THE SHOULDER,DRIVER SUSTAINED INCAPACITATING INJURIES, THE PASSENGER SUSTAINED INCAPACITATING INJURIES BUT LATER DIED (FLORIDA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WWILDERNESS AT M/S, VDHL1PY147, UNKNOWN POSITION). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#733019September 30, 2000
TIRES
WHEN WE PURCHASED THIS VEHICLE THESE TIRES WERE ON THEM THE FIRST ONE BLEW COMING DOWN A MOUNTAIN AND I WAS LUCKY THAT THERE WAS A TURN OFF SO THAT I COULD CHANGE IT. THAT ONE WAS REPLACED ON JAN 19 1999 WITH ANOTHER FIRESTONE WILDERNESS AND THE OTHER FRONT TIRE IN SEPTEMBER OF 1999 AT MONTGOMERY WARDS WITH WRANGLER RT. THEN ON MAY 31, 2000 I HAD TO REPLACE THE BACK 2 AGAIN WITH WRANGLER RT'S. THIS WAS DO TO THE TIRES ALL SHREDDING AND PEALING LIKE AN ONION. LUCKILY NO ONE WAS HURT. EACH TIME THIS HAPPENED MY VEHICLE WAS KNOCKED OUT OF ALIGNMENT AND HAD TO BE REALIGNED BESIDES HAVING THE TIRES REPLACED. AM I ELIGIBLE FOR REIMBURSEMENT FOR ALL TIRES. I KEPT GETTING TOLD BY THE DEALER THAT IT WAS DUE TO HEAT.... (DOT NUMBER: P235 TIRESIZE: 75RX15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732799September 29, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES ARE NOT ON THE RECALL LIST, BUT HAVE EXSTENSIVE TREAD SEPARATION ON ALL 4 TIRES. THE DEALERSHIP THAT INSPECTED MY TIRES IN LUE OF THE RECALL SUGGESTED I REPLACE ALL 4 TIRES. MY QUESTION IS, CAN OR WILL I BE REINBURST FOR THE REPLACEMENT OF THESE PARTICULAR TIRES.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732823September 29, 2000
TIRES
TIRES WERE INSPECTED UNDER RECALL AND FRONT TIRES HAD SEPARATIONN.ALL FOUR TIRES WERE REPLACED. I SENT IN ALL THE PAPER WORK THAT FIRESTONE NEEDED UNDER THE RECALL BUT THEY REFUSED TO REIMBURSE ANY MONEY I LAIDED OUT BECAUSE THE CODE ON MY TIRES WERE NOT THE V.D CODE THE CODE ON MY TIRES WERE W.2 CODE. *AK (DOT NUMBER: W2HL1PY159 TIRESIZE: 235/75/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871867September 29, 2000
TIRES:TREAD/BELT
CONSUMER RECEIVED A RECALL NOTICE FROM FIRESTONE#RECALL NUMBER. TWO REAR TIRE S AND FRONT TIRES HAVE TREAD SEPARATION. FIRESTONE, WILDERNESS#AT, P235/75R15.*AK ALL FOUR TIRES HAVE HAIRLINE CRACKS AROUND THE TREAD. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555225September 28, 2000
TIRES
RIGHT FRONT FIRESTONE WILDERNESS HT TIRE (P225 70 R15) EXPERIENCED BLOW OUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732643September 27, 2000
TIRES:TREAD/BELT
ON 09/14/00 I LEFT MY HOUSE AND ENTERED MY VEHICLE, TO RUN ERRANDS. UPON PULLING OUT OF MY DRIVEWAY, I NOTICED THAT MY TIRES WERE SLIPPING. UPON GETTING OUT OF THE CAR, I NOTICED I HAD A FLAT TIRE. I CALLED A FRIEND TO CHANGE MY TIRE. ONCE THE TIRE WAS OFF THE VEHICLE, I BEGAN LOOKING FOR THE REASON THE TIRE WENT FLAT. MY FRIEND AND I BOTH SOON REALIZED THAT MY TIRE WAS FLAT BECAUSE THE TREAD WAS BEGINNING TO SEPARATE FROM THE TIRE. I STILL HAVE THE TIRE IN MY GARAGE. THANKFULLY, NO ONE WAS HURT. I HAVE CONTACTED FIRESTONE, ONLY TO BE TOLD THAT MY TIRES WERE NOT INCLUDED IN THE RECALL. IT APPEARS TO ME THAT THE SAME THING IS HAPPENING TO MY TIRES THAT HAPPENED TO THE TIRES BEING RECALLED. I AM NOW AFRAID TO DRIVE MY CAR WITH THESE TIRES ON IT. BEING A FULL-TIME COLLEGE STUDENT, I NEED TO DRIVE MY CAR. I AM NOT IN A POSITION TO AFFORD THE EXTRA COST OF NEW TIRES EVEN IF I MAY BE REIMBURSED SOMETIME DOWN THE ROAD. FIRESTONE WILL NOT HELP ME. I'M HOPING YOU CAN DO SOMETHING FOR ME. THANK YOU VERY MUCH FOR YOUR TIME. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732665September 27, 2000
TIRES
SEPTEMBER 20, 2000 I OWN A 1998 MOUNTAINEER. IT CAME WITH FIRESTONE P235/75R15 WILDERNESS AT TIRES. THE FOUR MOUNTED TIRES ARE ALL DOT W2HL 1PY 397. I RECENTLY HAD THESE TIRES INSPECTED BY MY FORD DEALER'S MECHANIC BECAUSE I WAS GOING ON AN OUT OF STATE. *AK (DOT NUMBER: W2HL1PY357 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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