Mercedes-Benz G-Class Service Bulletins
325 manufacturer communications on file.
- July 16, 2025•Document ID: 11020807Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI01.40-P-079518
- Date Added:
- July 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer complains of oil use, oil leaking or oil smell. Upon inspection oil will be seen at or around the rear of the engine and at the engine/transmission interface. Cause Oil leaking from rear main seal and/or rear main seal plate. Remedy If the rear main seal plate has been previously replaced per the instructions in this LI, open a TIPS case before proceeding. Inspect the rear main seal very carefully. Make sure the seal is not sucked in, rolled, or cut (see pictures in attachments). Confirm the leak location is at the rear main seal and/or rear main seal plate by cleaning the area thoroughly and applying trace powder to the suspected area. Allow the vehicle to run either on a lift or at low speed in a controlled environment (do not attempt at high speed or in wet areas as this will make the results difficult to assess). If the leak is emanating from the seal: replace both air/oil separators. Then clean the bellhousing area completely and test with trace powder again to see if the leak remains. If it doesn't, release the car. If the leak remains pull the rear main seal plate, clean the block mating surface completely and replace the rear main seal plate and rear main seal. When the new seal is installed make sure the sealant path is followed exactly as it is shown per the drawing in the attachments. Apply the sealant to the BLOCK instead of the plate to ensure adequate coverage is attained. After installation lubricate a feeler gauge with oil and run it between the rear main seal and the crank to clear any small debris that may be present and to break any binding or stiction.
Associated Products (58)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 38 moreAssociated Documents - July 11, 2025•Document ID: 11020698Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078112
- Date Added:
- July 15, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10. • Crimp Contact Pin (MLK) for the Drive Unit (N145) is A0485450328. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.
Associated Products (6)Associated Documents - July 8, 2025•Document ID: 11020643Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078112
- Date Added:
- July 10, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10. • Crimp Contact Pin (MLK) for the Drive Unit (N145) is A0485450328. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.
Associated Products (6)Associated Documents - June 17, 2025•Document ID: 11019639Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078112
- Date Added:
- June 18, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10. • Crimp Contact Pin (MLK) for the Drive Unit (N145) is A0485450328. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.
Associated Products (7)Associated Documents - June 12, 2025•Document ID: 11020009EmissionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- Emissions - 2025040001
- Date Added:
- July 1, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control software might not meet current specifications. As a result, the diagnosis routine for monitoring the air-fuel ratio might not be activated as intended and a malfunction in the oxygen sensor could be erroneously detected causing the “check engine” Malfunction Indicator Lamp (‘MIL’) to illuminate. MBUSA will conduct a voluntary emissions recall. An authorized Mercedes-Benz dealer will update the engine control unit software.
Associated Products (4)Associated Documents - June 9, 2025•Document ID: 11019747Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.15-P-063353
- Date Added:
- June 26, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leaving the limit stops of the height adjustment. Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Driver seat control unit software 2. Steering column height adjustment transmission Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Perform software update of driver's seat control unit 2. Replace repair kit for steering column height adjustment Procedure 1: Perform software update of driver seat control unit. ALL models except 205/253/293/222/217/231/463/213/238/257/290 up to special equipment code 801. • Move out the fore/aft adjustment to the end position. • Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward • After releasing the jam, perform a software update of the driver's seat control unit If procedure 1 is not effective, there is no new software available for the driver seat control unit, or the chassis is not listed above (167, 223, 294, 206, 294, 295, 296, 297,232,214,254) then use procedure 2. Procedure 2: Replace repair kit for steering column height adjustment. • Move out the fore/aft adjustment to the end position. • Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward • Remove footwell trim on driver's side. • Determine type version of height adjustment in XENTRY Parts Information and order appropriate replacement part (refer to attachment). 1. Version A: A 231 460 77 00 2. Version B: A 205 460 38 03 • Remove steering column. • Remove height adjustment (adjustment repair kit). • Install repair kit (adjustment repair kit) (observe tightening torque for screws in attachment). • Install steering column. • If possible, flash driver seat control unit to latest software release or code SCN again. • Commission driver seat control unit (normalization of limit stops is deleted and learning process repeated).
Associated Products (84)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 64 moreAssociated Documents - May 30, 2025•Document ID: 11019012Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2025050009
- Date Added:
- June 3, 2025
- Manufacturer:
- MERCEDES-BENZ
Summary1. Connect XENTRY Diagnosis. 2. Update Battery management system (BMS) control unit software. To do this, select menu item "Quick test view → N82/9 – Battery management system (BMS) → Adaptations → Control unit update → Updating of control unit software". Follow the user guidance in XENTRY Diagnosis. Then update the following list of control units in the sequence given below: a) (A26/17) MBUX multimedia system (Head Unit) b) (B29/13) Left rear short-range radar (NBR-LR) c) (N162) Ambiance light (AML) d) (N156/1) Active driving sound compensation (ASX7) e) (A40/11) Multifunction camera (MFK) f) (N32/1) Electrical seat adjustment ‘Driver’ with memory function (ESA ‘Driver’) g) (N32/2) Electrical seat adjustment ‘Front passenger’ with memory function (ESA ‘Front passenger’) h) (N51/8) ADS (Adaptive damping system) i) (N2/10) Supplemental Restraint System (SRS) After the software updates have been completed, SCN coding must be performed for the following control units in the sequence given below: 3. Perform SCN coding in the AC charger for high-voltage battery (SG-LG) control unit. To do so, select menu item "Quick test view → N83/11 - AC charger for high-voltage battery (SG-LG) → Adaptations → Control unit update → Updating of SCN coding”. Then follow the user guidance in XENTRY Diagnosis. Update the following list of control units in the same way. a) (N10/6) Front signal acquisition and actuation module (Driver-side SAM) b) (N10/8) Rear signal acquisition and actuation module (Rear SAM) c) (N179) Hand detection system (HE) d) (N62) Parking system (PARK) 4. Disconnect XENTRY Diagnosis.
Associated Products (1)Associated Documents - May 30, 2025•Document ID: 11018716Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2025050008
- Date Added:
- May 30, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the battery management system control unit software may not correspond to current production specifications. Consequently, there is risk of a no-start condition after a bus idle with a corresponding battery malfunction message in the instrument cluster, reduced power from the electric drive unit, or reduced charging power under certain conditions. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the battery management system control unit software.
Associated Products (1)Associated Documents - May 30, 2025•Document ID: 11019016OtherELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- CL - 05012025
- Date Added:
- June 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryIn our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage detection (“DMTL”) on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/150,000 miles (whichever occurs first). This applies to the vehicle regardless of ownership.
Associated Products (81)2025 Mercedes-Benz C-Class2024 Mercedes-Benz C-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class+ 61 moreAssociated Documents - May 22, 2025•Document ID: 11018626Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-079271
- Date Added:
- May 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the customer that "over-the-air" registration of the vehicle with the Mercedes Intelligent Cloud is not possible. On a gray import vehicle, this is due to the fact that the SIM card installed in the HERMES communications module cannot dial into the mobile phone network in the importing country. Remedy The only way of avoiding the message in the instrument cluster is to deactivate the HERMES module using the 09o deactivation process after obtaining the customer's consent. After deactivation, the HERMES control unit (N112/9) has the operating status "Inoperative". The message "SOS not ready" appears in the audio/COMAND display (A40/8) and may also appear in the instrument cluster. This display message tells the customer that the emergency call function is not available. In addition, the workshop must attach a label (2 x part number A9078172900 required) to the cover of the emergency call button in the overhead control panel and to the emergency call button itself. Replacing the hardware of the HERMES communication module is not effective.
Associated Products (119)2024 Mercedes-Benz G-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz AMG GT+ 99 moreAssociated Documents - May 21, 2025•Document ID: 11019018Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI33.30-P-056665
- Date Added:
- June 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove outboard side shafts (extract outer joint gearing from wheel hub) 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") using Molykote and leave to dry for one hour in removed condition 4. Reinstall side shafts
Associated Products (274)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class+ 254 moreAssociated Documents - May 15, 2025•Document ID: 11018625Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- EW - Tank Leakage
- Date Added:
- May 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryIn our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (DMTL) in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (vehicles certified as LEV II) and 15 years/150,000 miles (vehicles certified as LEV III), whichever occurs first, for the following condition: • Under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code (DTC) entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp (‘MIL’).
Associated Products (57)2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class+ 37 moreAssociated Documents - May 2, 2025•Document ID: 11018206Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-071499
- Date Added:
- May 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge, create a TIPS case. -Must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM and N73/3 EZS CUL • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".
Associated Products (107)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class+ 87 moreAssociated Documents - April 28, 2025•Document ID: 11017500Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078896
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy Check for external damage: You can identify a damaged headlamp in the following way: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent, then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: External damage to the headlamp does not present a warranty or goodwill case. 1. Clear fogged/condensed LED headlamps and LED rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). 7. If the condensation has disappeared, nothing else has to be done. Note: If defrosting has been performed, you can skip the first step. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • All vents have to be sealed with sealing compound and the existing diaphragm with the stamp (picture 3 [3]). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged (picture 6). • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is tight and there is natural physical condensation. • If a higher pressure drop than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. If the pressure test is not passed, the headlamp is leaky. If the cause cannot be rectified, the headlamp must be replaced. Note: If the headlamp is replaced, no dry packs may be installed on the new replacement headlamp. AR82.10-P-5455WT was created for the pressure test. This AR can be used as a reference manual for all closed headlamps. In the event of an open headlamp system, the vent ducts must be sealed before the pressure test.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 28, 2025•Document ID: 11017496Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078301
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for damage. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078896 The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 22, 2025•Document ID: 11017202Service Bulletin/Repair InstructionsLANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; WHEELS; LANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Mfr Comm. #:
- LI42.45-P-079232
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint One or more of the following may be applicable: • Vehicle reduced performance while driving. • Driver assistance systems may be inoperative. • Applying the reverse gear is sometimes not possible. The following warning message may be displayed in the instrument cluster: • Performance severely restricted • Operating energy input reduced, see Operator’s Manual • Active Distance Assist inoperative • Active Brake Assist, reduced range of functions, see Operator’s Manual • Active Lane Keeping Assist inoperative • Stop engine off or Stop switch off vehicle Cause When using non-approved wheel/tire combinations, implausibility in the wheel speeds between the setpoint/actual status can be detected in the ESP control unit. Remedy • Only use approved wheel/tire combination as per document GF40.10-P-1103VBC. • Adherence to the maximum wheel diameter/circumference of the approved wheel/tire combinations.
Associated Products (1)Associated Documents - April 21, 2025•Document ID: 11017201Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI88.60-P-079224
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The surface of the fuel filler flap may have visual reflections of light or waviness depending on the light and angle of viewing. Cause The spacer mandrel on the lever arm of the tank recess/fuel filler flap is too long. Remedy Modify mount of the fuel filler flap cover as per work instruction (see attachment).
Associated Products (1)Associated Documents - April 21, 2025•Document ID: 11017119Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-079087
- Date Added:
- April 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Traffic Cams Cause Analysis ongoing. Remedy Please track the LI for further updates. Note: Please do not create TIPS cases. Please do not replace any components. HU/Hermes SW update / SCN coding will not fix the issue.
Associated Products (88)2024 Mercedes-Benz G-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class+ 68 moreAssociated Documents - April 15, 2025•Document ID: 11017225EmissionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- NCU - 2025030014
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023 – 2024 G-Class (463 platform) vehicles, the engine control unit software may not correspond to the current specifications. During vehicle idling and in the partial-load range CAT heating operating mode, the risk of cylinder misfire could increase, resulting in the illumination of the check engine Malfunction Indicator Lamp (‘MIL’). MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicles.
Associated Products (2)Associated Documents - April 7, 2025•Document ID: 11017229Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-063502
- Date Added:
- April 25, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. Apply heat-resistant lubricating paste to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.
Associated Products (166)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT+ 146 moreAssociated Documents