Mercedes-Benz G-Class Service Bulletins
325 manufacturer communications on file.
- September 26, 2026•Document ID: 11038187Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-073124
- Date Added:
- October 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of the on‑going quality monitoring process and associated quality and damaged part appraisals, a high number of ineffective repairs have been discovered. Such ineffective repairs have a negative impact on all those involved. For the customer, it means high costs and long repair times and for the dealer, it may result in the warranty claim being rejected. Remedy General note: IPR is available for: ‑ NAG3 Classic (automatic transmission 725.0) ‑ NAG3 Classic ‑ AMG sport model (AMG 43 and AMG 53 with converter, automatic transmission 725.0) ‑ NAG3 Classic ‑ Hybrid (automatic transmission 725.0) ‑ NAG3 Classic ‑ AMG 63 (automatic transmission 725.0) ‑ NAG3 MOPF ISG2 (automatic transmission 725.1) ‑ NAG3 MOPF Hybrid (automatic transmission 725.1) ‑ NAG3 MOPF AMG sport model (AMG 53/AMG 53e with ISG48V2 & converter /hybrid, automatic transmission 725.1) ‑ NAG3 MOPF AMG 43/63 with engine 139/177 (automatic transmission 725.1) Steps for the Service Advisor: Important: The more information and detail that can be given to the workshop about the complaint, then the more effective the subsequent diagnosis with IPR can be. To this end, a detailed service reception questionnaire has been provided to help the Service Advisor ask the right questions about the complaint. ‑ Ask precise details about the customer complaint and the conditions and context. ‑ Fill out the service reception questionnaire (please see WIS document: OF27.00‑P‑3000‑05A) for customer complaints in detail and forward it to the workshop. Operation steps for the workshop employee: 1. Perform quick test 2. Access the transmission control unit via XENTRY Diagnosis 3. Select "A customer complaint has been received" and carry out all subsequent operation steps (IPR diagnosis path). 4. The IPR repair instructions are displayed, Carry out the IPR repair instructions without performing any further diagnostic or repair steps. ‑ Important: The IPR repair instructions are binding and must be carried out. Differing repairs are possible; such repairs must be documented in XENTRY in free text. Please observe the information regarding the IPR diagnosis process in XENTRY. Conventional diagnosis and subsequent appropriate repairs are only permitted if IPR does not specify any repair instructions. Invoicing for the guided IPR steps: Operation item 27‑0640 and 0.1 hours Notice regarding warranty: The use of IPR in association with warranty claims is mandatory! If the IPR repair instructions are disregarded without justification, the warranty claims may be rejected and/or are subject to debit. IPR will provide a measure to repair the vehicle based on various data sources (EEPROM, fault codes, etc). Please consider the vehicle maintenance record of the vehicle. For warranty and goodwill repairs, the transmission ECU test log and/or IPR test result must be uploaded into Paperless XENTRY Diagnosis (pXD) . If repair is being determined based of oil pan condition pictures of oil pan MUST be provided to warranty as justification. ·Tamper‑proof documentation: The IPR repair instructions are stored in the control unit log. Please file this document in a tamperproof manner ‑ either in digital form or as a hard‑copy printout and also enclose a printout with the damaged part. In this regard, please comply with the country‑specific warranty requirements of the MPC/general distributor.
Associated Products (90)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class+ 70 moreAssociated Documents - September 25, 2026•Document ID: 11038183Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.10-P-077314
- Date Added:
- October 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises in the steering column area when steering. See example file in the attachments area: "MRSM‑Schleifgeräusch_SCCMGrindingNoises. MOV". Cause Under analysis. Remedy Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering column switch module (MRSM/SCCM)? If the noises occur in the area of the MRSM/SCCM, work through the following points: ‑ Loosen screws of the MRSM/SCCM and steering wheel, re‑align the MRSM/SCCM, and re‑fasten the screws (see WIS). Sometimes there is stress at the MRSM/SCCM and noises occur. ‑ If noises continue to occur, swap the MRSM/SCCM into a vehicle without any (noise) complaints. ‑ If the noises occur with the MRSM/SCCM complained about when it is in the vehicle without a complaint (donor vehicle), the MRSM/SCCM can be replaced. ‑ If noises also occur in the customer vehicle with the MRSM/SCCM from the reference vehicle, the MRSM/SCCM is not the cause and must not be replaced. Notes: ‑ When installing the MRSM/SCCM, make sure that no damage occurs! ‑ If the noise is due to the steering wheel (see attachment "Lenkrad‑Schleifgeräusch_SteeringWheel‑GrindingNoises.mp4"), please use LI46.10‑P‑077313. ‑ Only disassemble and mount all component parts in the "straight‑ahead position" (see also WIS). ‑ Please refer to this LI in the "Notes" section of the warranty claim!
Associated Products (16)2019 Mercedes-Benz A-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz B-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLA-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz G-Class2019 Mercedes-Benz GLA-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz GLE-Class2019 Mercedes-Benz GLS-Class2019 Mercedes-Benz S-Class2019 Mercedes-Benz SLC-Class2019 Mercedes-Benz SL-Class2019 smart FortwoAssociated Documents - September 22, 2026•Document ID: 11038186Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-078779
- Date Added:
- October 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.
Associated Products (296)2027 Mercedes-Benz C-Class2027 Mercedes-Benz CLA-Class2027 Mercedes-Benz CLE2027 Mercedes-Benz E-Class2027 Mercedes-Benz G-Class2027 Mercedes-Benz GLC-Class2027 Mercedes-Benz GLE-Class2027 Mercedes-Benz S-Class2027 Mercedes-Benz SL-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz G-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class+ 276 moreAssociated Documents - September 21, 2026•Document ID: 11037432OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- ANN - Tech. Aware. G580e
- Date Added:
- September 21, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryTech. Awareness: G580e 465.600/465.601 - ISU For Model G580e 465.600/465.601 - Please be aware that initial start up of N147/10n1, N147/10n2, N147/11n1, N147/11n2 without HW replacement may result in HV battery warning and/or limp mode. In the event this occurs, please generate an ID1 Support Package and create an XSS case.
Associated Products (2)Associated Documents - September 17, 2026•Document ID: 11038181Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-080684
- Date Added:
- October 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint When disconnecting or connecting the charging connector, the charging socket flashes red and red warning messages are displayed in the instrument cluster. Immediately after that, neither driving nor charging is possible. Cause P292900: Contact 'Negative terminal' of contactor B in the high‑voltage battery is jammed closed If the charging cable connector is removed approximately 5 to 7 seconds after the charging process has ended, a fault is triggered. Remedy If this fault occurs, please follow these steps: 1) Wait for bus idle ‑> driving should be possible again. Note: Charging is still not possible. The fault will keep recurring as long as the fault is stored in the fault memory. 2) Plug in charging cable and check if fault (P292900 or P0AE173) is active. Clear active fault. Charging should be possible after the fault has been cleared. To prevent the fault from recurring, after the charging process has ended, wait at least 15 seconds before disconnecting the AC charging cable connector. Please create a TIPS case including quick test and HV control module log.
Associated Products (2)Associated Documents - September 14, 2026•Document ID: 11038217Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI82.62-P-078631
- Date Added:
- October 6, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!
Associated Products (296)2027 Mercedes-Benz C-Class2027 Mercedes-Benz CLA-Class2027 Mercedes-Benz CLE2027 Mercedes-Benz E-Class2027 Mercedes-Benz G-Class2027 Mercedes-Benz GLC-Class2027 Mercedes-Benz GLE-Class2027 Mercedes-Benz S-Class2027 Mercedes-Benz SL-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz G-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class+ 276 moreAssociated Documents - September 14, 2026•Document ID: 11037987Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.10-P-075869
- Date Added:
- October 5, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units. N45 or N15/7 ‑ All‑wheel drive (ARS) N127 ‑ 'Drivetrain' (PTCU) control unit Y3/8 ‑ Transmission control for 9‑gear transmission (VGS) N3/10 ‑ Engine electronics for combustion engine If faults are present: Process them as per the guided test in Xentry. If no faults are present: 2. Check the transmission oil level If the oil level is correct: 3. Unplug the connector for the transfer cases control unit and reassess the vehicle on a subsequent test drive If the complaint no longer occurs with the control unit disconnected: 4. Perform an oil change of the transfer case according to WIS specifications ‑ Collect an oil sample of the original fluid 5. Complete all transfer case Tech‑in processes located under VG Control Unit > Adaptations ‑ Resetting the oil service data ‑ Calibration of N15/7 5. Perform road test of vehicle to bring transmission to operating temperature (>60C ) 6. Operate vehicle in full circle with steering at full lock ‑ 5x to the left ‑ 5x to the right Return the vehicle to the client and request they drive the vehicle for at least 200 miles and return if the concern is not resolved. The extended drive will ensure the clutches are properly conditioned with the new oil and should resolve the concern. If this LI has already been applied to the vehicle, please submit a TIPS case to the Powertrain inbox with the following information: ‑ Initial quick test with fault freeze frame data ‑ Initial transmission EEPROM data ‑ VGS and Transfer Case Control Unit Log (N45 or N15/7) ‑ Special Acquisition Data .txt file (Transfer Case Control Unit > Special Procedures > Procedures for support queries to market support > Special Data Acquisition) ‑ Photo of the original oil condition ‑ What color was the fluid drained from the transfer case before the oil change? ‑ Was an oil sample collected, and can you provide a photo of the original fluid? ‑ What color and part number fluid was used during the oil change? ‑ How far was the vehicle driven after?
Associated Products (93)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class+ 73 moreAssociated Documents - September 9, 2026•Document ID: 11037732Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.21-P-080326
- Date Added:
- October 2, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2‑ 3 key cycles. The vehicle can be released back to the customer.
Associated Products (26)2027 Mercedes-Benz G-Class2027 Mercedes-Benz GLE-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz G-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz AMG GT+ 6 moreAssociated Documents - September 4, 2026•Document ID: 11037616Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-073124
- Date Added:
- September 30, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of the on‑going quality monitoring process and associated quality and damaged part appraisals, a high number of ineffective repairs have been discovered. Such ineffective repairs have a negative impact on all those involved. For the customer, it means high costs and long repair times and for the dealer, it may result in the warranty claim being rejected. Remedy General note: IPR is available for: NAG3 Classic (automatic transmission 725.0) NAG3 ‑ AMG sports models (AMG 43 and AMG 53 with converter) NAG3 ‑ AMG 63 NAG3 ‑ Hybrid NAG3 Facelift (automatic transmission 725.1) NAG3 facelift (725.1) with engine 139/177 (AMG 43/63) Steps for the Service Advisor: Important: The more information and detail that can be given to the workshop about the complaint, then the more effective the subsequent diagnosis with IPR can be. To this end, a detailed service reception questionnaire has been provided to help the Service Advisor ask the right questions about the complaint. ·Ask precise details about the customer complaint and the conditions and context. ·Fill out the service reception questionnaire (please see WIS document: OF27. 00‑P‑3000‑05A) for customer complaints in detail and forward it to the workshop. Operation steps for the workshop employee: Perform quick test ·Access the transmission control unit via XENTRY Diagnosis ·Select "A customer complaint has been received" and carry out all subsequent operation steps (IPR diagnosis path). ·The IPR repair instructions are displayed. Carry out the IPR repair instructions without performing any further diagnostic or repair steps. ·Important: The IPR repair instructions are binding and must be carried out. Differing repairs are possible; such repairs must be documented in XENTRY in free text. Please observe the information regarding the IPR diagnosis process in XENTRY. ·Conventional diagnosis and subsequent appropriate repairs are only permitted if IPR does not specify any repair instructions. ·Invoicing for the guided IPR steps: Operation item 27‑0640 and 0.1 hours !!!!! Notice regarding warranty: !!!!! ·The use of IPR in association with warranty claims is mandatory! ·If the IPR repair instructions are disregarded without justification, the warranty claims may be rejected and/or are subject to debit. IPR will provide a measure to repair the vehicle based on various data sources (EEPROM, fault codes, etc). Please consider the vehicle maintenance record of the vehicle. For warranty and goodwill repairs, the transmission ECU test log and/or IPR test result must be uploaded into Paperless XENTRY Diagnosis (pXD) . If repair is being determined based of oil pan condition pictures of oil pan MUST be provided to warranty as justification. ·Tamper‑proof documentation: The IPR repair instructions are stored in the control unit log. Please file this document in a tamperproof manner ‑ either in digital form or as a hard‑copy printout and also enclose a printout with the damaged part. In this regard, please comply with the country‑specific warranty requirements of the MPC/general distributor.
Associated Products (89)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class+ 69 moreAssociated Documents - September 1, 2026•Document ID: 11037487Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-063502
- Date Added:
- September 25, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenarios, can emit noise. Some scenarios are normal and some are induced by driving style like those listed below: • Driving style such as two footed driving where the pad might be in constant contact with the rotor. • Brake pressure and application style (stop‑and‑go traffic with consistent light brake pressure “riding brakes” where the brakes cannot cool sufficiently between applications). This can cause the brake pads to glaze and have a smooth/glassy surface which can induce noise. • When ambient temperatures rise during summer peak and during cooling and cold winter months. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3‑4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re‑assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. Continue with applying chamfer and Molykote as instructed below. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! a) If the noises are coming from the front axle. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining backing plate, including the brake lining guide pins and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston‑side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Be sure to remove both brown paper backing sides of the adhesive film, it is double sided adhesive film. 5. If adhesive is already installed on backing plate where pistons contact the back of the pad, you may gently scrape off and re‑apply a new adhesive or Molykote. Must not apply the Molykote on top of the adhesive. 6. Chamfer edges (gently round off sharp leading edges) on brake pads. Some pads have vertical grooves, these can be gently chamfered with a triangular file as well. See picture "Chamfering Technique". 7. Apply Molykote to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 8. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle. 1. Remove brake pads of rear axle. 2. Clean all contact points on brake lining backing plate and brake caliper /carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston‑side brake lining. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfering Technique". 5. Grease contact points (red areas on attachment "Rear Pad Grease Area") between brake lining and guide of brake caliper with Molykote. 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off
Associated Products (155)2027 Mercedes-Benz SL-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT+ 135 moreAssociated Documents - September 1, 2026•Document ID: 11037243Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.55-P-080937
- Date Added:
- September 9, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryCause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Table 1. If listed please perform the following: 1. Replace the compressor, drier, and expansion valve using the applicable WIS instructions. 2. Flush the system using the applicable WIS instructions.
Associated Products (34)2027 Mercedes-Benz E-Class2027 Mercedes-Benz G-Class2027 Mercedes-Benz GLC-Class2027 Mercedes-Benz GLE-Class2027 Mercedes-Benz S-Class2026 Mercedes-Benz E-Class2026 Mercedes-Benz G-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 14 moreAssociated Documents - August 26, 2026•Document ID: 11036607Service Bulletin/Repair InstructionsBACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: WARNINGS
- Mfr Comm. #:
- LI54.70-P-080191
- Date Added:
- September 2, 2026
- Manufacturer:
- MERCEDES BENZ
SummaryComplaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle without obvious cause. NOTE: The parking system serves solely as an aid. Please review both the system function and system limitations as shown in the Operator's Manual. Certain environmental factors can affect system functionality such as hot exhaust gases or extreme heat, sensor interference, or other outside influences or aftermarket modifications. If after verifying the complaint is consistently reproducible: 1. Determine if the complaint is reproducible only in high ambient temperatures. If complaint does not occur in cooler ambient temperatures, it is due to system limitations. You may proceed with the below work but the vehicle may be released afterwards as it is due to system limitations. 2. Remove the brush guard and verify the park distance sensors function as expected. 3. Reinstall brush guard and adjust so that it is as far away from the park sensors as possible. This typically means moving the bar further away at the bottom and closer at the top. 4. Check function. If the concern is still consistently reproducible, please apply clear matte film to the locations as shown below at a minimum, although the clear matte film may be applied to the whole brush guard. Picture: Above shown is the 465 brush guard variant. Although similar to the 463, there are some key differences such as the 465 being fitted with a front camera.
Associated Products (14)2026 Mercedes-Benz G-Class2025 Mercedes-Benz G-Class2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-ClassAssociated Documents - August 15, 2026•Document ID: 11036999Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- CL - Tank Leak Detection
- Date Added:
- September 4, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryDear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage Detection ("DMTL") on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/150,000 miles (whichever occurs first). This applies to the vehicle regardless of ownership. Why the Warranty extension? On certain Model Year 2018 - 2024 A / C / CLA / CLS / E / G / GLA / GLB / GLC / GLE / GLS / GT / S / SL Mercedes-Benz vehicles, under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code ("DTC") entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp ("MIL"). Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. • If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be covered under this extended warranty and performed at no cost to you. • This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet.
Associated Products (92)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 72 moreAssociated Documents - August 12, 2026•Document ID: 11036229Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI01.20-P-080884
- Date Added:
- August 18, 2026
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Oil leaks found on M176 or M177 engines diagnosed to be from the cylinder head cover area Cause Unknown (under investigation) Remedy If oil leaks are found at left or right cylinder head cover area please collect the following information and open TIPS case. 1. Collect photos of the leak 2. Include close up and wide view photos to accurately represent the location 3. Include if the vehicle has a "check oil level" Light on in the cluster or fault codes 4. Check oil level as per WIS to verify level and calculate possible oil loss from the leak 5. Identify and communicate the severity of the leak and provide supporting documentation 6. Open a TIPS case with the above information and submit to the Powertrain team for processing
Associated Products (66)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class+ 46 moreAssociated Documents - August 12, 2026•Document ID: 11036142Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-080132
- Date Added:
- August 12, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.
Associated Products (119)2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz G-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class+ 99 moreAssociated Documents - August 7, 2026•Document ID: 11036076Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI07.10-P-080384
- Date Added:
- August 10, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer reports Check Engine Light with possible loss of power concern. The Following DTC's are present • P210185 - The throttle valve actuator has a malfunction. There is a signal above the permissible limit value. • P213500 - The values from the position sensors of the throttle valve are implausible relative to each other • P213600 - The values from position sensors "A/C" of the throttle valve are implausible relative to each other • P210B85 - The throttle valve actuator 2 has a malfunction. There is a signal above the permissible limit value. • P2AD300 - The values from the position sensors "A/G" of the throttle valve are implausible relative to each other • P2AD200 - The values from position sensors "B/G" of the throttle valve are implausible relative to each other. Cause Increased electrical resistance in pins for left and right throttle actuators. (M16/60 and M16/61) Remedy Replaced left and right throttle actuator Sockets with updated part. Silver Coated Pins 8x A 003 982 70 26 (according to wiring diagram 0,5mm) Gold Coated Pins 4x A 003 982 75 26 (according to wiring diagram 0,75mm) ELA Seals 12x A 001 545 50 80
Associated Products (44)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class+ 24 moreAssociated Documents - August 6, 2026•Document ID: 11036190Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-079087
- Date Added:
- August 14, 2026
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for all vehicles with NTG4.5 and NTG5 Head Unit Variant. Remedy No support available for NTG4.5 and NTG5 Head Unit Variants for MB App related topics. Note: Please do not create TIPS. Please do not replace any components. HU/Hermes SW update / SCN coding will not fix the issue.
Associated Products (92)2024 Mercedes-Benz G-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class+ 72 moreAssociated Documents - August 6, 2026•Document ID: 11036102Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-080684
- Date Added:
- August 11, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint When disconnecting or connecting the charging connector, the charging socket flashes red and red warning messages are displayed in the instrument cluster. Immediately after that, neither driving nor charging is possible. Cause P292900: If the charging cable connector is removed approximately 5 to 7 seconds after the charging process has ended, a fault is triggered. Remedy If this fault occurs, please follow these steps: 1) Wait for bus idle -> driving should be possible again. Note: Charging is still not possible. The fault will keep recurring as long as the fault is stored in the fault memory. 2) Plug in charging cable and check if fault (P292900 or P0AE173) is active. Clear active fault. Charging should be possible after the fault has been cleared. To prevent the fault from recurring, after the charging process has ended, wait at least 15 seconds before disconnecting the AC charging cable connector. Please create a TIPS case including quick test and HV control module log.
Associated Products (1)Associated Documents - August 6, 2026•Document ID: 11036101Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI82.62-P-078631
- Date Added:
- August 11, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Information: Please refer to this document in the warranty claim and, after completing diagnosis, select the damage code corresponding to the component part that caused the problem. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!
Associated Products (287)2027 Mercedes-Benz CLA-Class2026 Mercedes-Benz AMG GT2026 Mercedes-Benz C-Class2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz CLE2026 Mercedes-Benz E-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLE-Class2026 Mercedes-Benz GLS-Class2026 Mercedes-Benz S-Class2026 Mercedes-Benz SL-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class+ 267 moreAssociated Documents - August 5, 2026•Document ID: 11036077Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-075630
- Date Added:
- August 10, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available. This should not be used on its own as justification for creating a TIPS case. Cause The root cause will vary depending on the complaint. The goal of this document is to provide diagnostic checks and procedures that may help resolve customer complaints without opening a TIPS case. Remedy Before opening a transmission-related TIPS case, the following steps must be performed to ensure all relevant data has been collected and possible remedies (when applicable) have been performed. Please Note: At minimum, the documents below must be collected before proceeding to ensure the data in its original state when the vehicle arrived is captured. - Initial Quick Test w/ Freeze frame data - VGS Control Unit Log - Initial EEPROM data (.txt format) - IPR Result (if applicable. See LI27.00-P-073124 - Transmission diagnosis using the Intelligent Predictive Repair (IPR) tool) - Transmission Heath Page If the vehicle has previously been repaired for the same concern, note the date, mileage, and TIPS case or RO number, along with a brief description of the prior work performed. IPR Guidance: The IPR recommended repair should be completed prior to following any steps in this LI and prior to case creation. IPR repairs do not require additional warranty approvals or a TIPS case to validate/confirm the results. To ensure efficient case handling, please avoid opening TIPS cases for this reason. For further information regarding IPR please see the following documents: LI27.00-P-073124 - Transmission diagnosis using the Intelligent Predictive Repair (IPR) tool Oil Pan Condition Evaluation: In some situations, IPR will advise checking the oil pan condition and determining a repair based on the evaluation. Example photos in Xentry can be found in two ways: • Use the blue hyperlink in the IPR result, and it will take you to the Condition check of transmission oil • Navigate to Xentry Bluebook > Help for control unit > Condition check of transmission oil If a different repair that what is recommended by IPR is performed, attaching photo documentation of the complaint vehicle oil pan and the IPR example to the claim is required. Reproducing the Concern: Proper evaluation of transmission concerns generally requires the condition to be reproducible. It is recommended to compare the vehicle to a similar model, if available, to help determine whether the shift behavior is characteristic of the drivetrain or uncharacteristic for the vehicle. If the concern cannot be duplicated: • A test drive with the customer may assist in understanding and reproducing the complaint. • The vehicle shift quality should be compared to a known-good vehicle with identical drivetrain and model year. • Check Shift Quality History (VGS Control Unit > Adaptations > Shift Quality History) Shift Quality History will show the last 5 noticeable harsh shifts and some of the parameters in which it occurred. You can use this to attempt recreation of the operating conditions and increase likelihood of reproducing the complaint. Complaint A: Shift Quality Note: Certain AMG variants may exhibit more firm and noticeable shift behavior as a normal characteristic. Refer to LI27.60‑P‑075147 for additional information. 1. Perform Valve flushing procedure 2. Perform 5 Torque Converter adaptions in a row - Allow the vehicle to warm up naturally, DO NOT power brake as it will increase the temperature in the torque converter. - After the 5th adaptation, collect a screen shot showing all 5 on one page 3. Perform a standstill adaption - collect a screen shot Recheck vehicle operation. If the concern has not improved, driving adaptations should be performed to target specific gear shifts.
Associated Products (95)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class+ 75 moreAssociated Documents