Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11089991April 24, 2018
AIR BAGS, STEERING
MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089608April 23, 2018
AIR BAGS
TAKATA RECALL, SEVEN YEARS, NO REMEDY, NO TIMELINE OR ESTIMATE FOR REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089536April 22, 2018
FUEL/PROPULSION SYSTEM
DROVE THE CAR 20 MINUTES STARTED TO NOTICE SMELL OUT OF THE BACK SEAT GASOLINE 5 MIN LATER IT STALLED 2 STREETS FROM MY HOUSE. . TRYED STARTING THE CRANKING OVER BUT NO START. THE NEXT DAY SHOP CALLED TOLD ME THAT BOTH OF THE FUEL PUMPS IN THE GAS TANK ARE BAD. 1.500.00 DOLLAR REPAIR. IS THAT SAFE FOR FUEL PUMPS DO DO THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089153April 20, 2018
FUEL/PROPULSION SYSTEM
FUEL ODOR & FAIL ED FUEL PUMP ISSUE. WE TOOK IT GOODYEAR DEALER. & THEY DIAGNOSED THE BAD FUEL PUMP & REFERRED TO TSB BULLETIN # 9-47-10-63 FOR EXTENDED WARRANTY BY MERCEDES BENZ USA. WE CALLED TO CONFIRM IT & TOWED IT TO CLEAR LAKE MERCEDES DEALER.. THEY DENIED THE WARRANTY & SAID IT IS WIN SPECIFIC. THIS ISSUE SHOULD A RECALL NOT A WIN SPECIFIC ISSUE. OUR GOODYEAR SHOP TECH. IS REC. TO WRITE YOU IN THIS MATTER. FUEL ODOR & FAIL PUMP IS A BIG ISSUE ON THESE E 350 MODELS. PLEASE LOOK INTO THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089183April 20, 2018
SUSPENSION
AIRMATIC ISSUES AT HIGHWAY LOWERED, AIR LEAK AFTER COMPONENTS BEING TESTED BY MERCEDES-BENZ OF CARAL GABLES. THIS IS AN DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088782April 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WILMINGTON, 3801 LANCASTER PIKE, WILMINGTON, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088863April 18, 2018
FUEL/PROPULSION SYSTEM
GAS LEAK SMELL COMING FROM DRIVER SIDE REAR OF THE CAR. CAR ONLY HAS 40,000 MILES. I BELIEVE MY CAR HAS THE SAME PROBLEM AS WITH OTHER MERCEDES CLASS ACTION LAWSUIT "2003-09 MERCEDES-BENZ E-CLASS, 2006-11 CLS-CLASS FUEL ODOR". PLEASE REOPEN THE INVESTIGATION TO INCLUDE E350 2010 MODEL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088381April 16, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2004 E55, I AM SMELLING A LARGE ODOR OF FUEL IN THE CABIN AND OUTSIDE OF CAR. GAS CONSUMPTION HAS DROPPED SIGNIFICANTLY AND FEEL OF CAR HA DROPPED. DO NOT FEEL SAFE DRIVING CAR WITH FAMILY. I SMELL THE FUMES IN THE MOTION AND NOT IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088487April 16, 2018
ELECTRICAL SYSTEM
ELECTRICAL WIRING AND OTHER PLASTIC TUBING DAMAGE FROM RODENTS WHILE CAR IS STATIONARY ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082748April 11, 2018
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
2007 MERCEDES BENZ E350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR FUEL TANK COMPONENT REPAIRS. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083156April 3, 2018
SEATS
AT 5 YEARS MY FRONT HEATED SEATS STOPPED WORKING AND THE DRIVERS SEAT RIPPED ACROSS WHERE I THOUGHT THERE WAS A SEAM. AFTER RESEARCHING OTHER 2010 E350'S WITH MB TECH SEATS, THEY ALL APPEAR TO HAVE THE SAME PROBLEMS. I HAVE CONTACTED MBUSA MANY TIMES IN THE PAST 3 YEARS AND HAVE RECEIVED NO ANSWER OR SOLUTION. IF YOU ALSO LOOK AT ADS OF THESE VEHICLES FOR SALE BY OWNER, YOU WILL SEE THE SAME ISSUE. THE ONLY PEOPLE WHO DRIVE THIS CAR ARE; ME AND I'M 135LBS AND MY MOTHER 93LBS, SO WE ARE NOT OVER WEIGHT AND PUTTING EXTRA STRESS ON THE SEATS. THIS CAR HAS BEEN WELL MAINTAINED AND HAS ALWAYS BEEN GARAGED. WHEN PARKED IN A LOT FOR SHOPPING, SHADES ON THE WINDOWS ARE ALWAYS USED. I CAN PROVIDE PHOTOS, BUT NOT FROM THE COMPUTER I'M USING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082556April 2, 2018
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY CAR I GET A STRONG GAS SMELL INSIDE AND OUTSIDE THE CAR. IT ALSO LEAKS GAS ON THE DRIVER SIDE ON MY DRIVEWAY AT HOME OR WHERE I DRIVE AND PARK FOR ABOUT THE FIRST 50 MILES. THE WAY I HAVE LEARNED TO AVOID THE GAS SMELL IS I ONLY FILL THE TANK UP TO 3/4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082570April 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE AT (503) 454-5000 (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082099March 29, 2018
UNKNOWN OR OTHER
WHILE PARKED FOR ABOUT 30 MINUTES AFTER A SHORT DRIVE SMOKE BEGAN COMING OUT FROM THE FRONT GRILL, FROM UNDER THE HOOD, AND FROM WHEEL WELLS. FIRE DEPT. WAS CALLED IMMEDIATELY. THE FIRE STATION WAS NEXT TO THE PARKING LOT WHERE THE CAR WAS PARKED SO THEY ARRIVED QUICKLY. THE INSURANCE COMPANY DETERMINED THE CAR WAS A TOTAL LOSS..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081475March 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE PROVIDED FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081580March 27, 2018
WHEELS
I PURCHASED A PRE-CERTIFIED 2015 MERCEDES-BENZ E350 4MATIC SPORT WITH 19,550 MILES ON 3/9/18. WITHIN THE FIRST 175 MILES DRIVEN I HAVE EXPERIENCED A FLAT TIRE FROM COMPLETE SIDEWALL FAILURE IN ONE TIRE (WHICH WAS A NEWER, NON-ORIGINAL) AND TWO SIDEWALL BUBBLES ON TWO OF THE OTHER ORIGINAL TIRES. THE SIDEWALL FAILURE WAS DUE TO HITTING A SMALL POTHOLE WHILE THE BUBBLES SEEM TO HAVE BEEN CAUSED BY NORMAL DRIVING. THE TIRES ARE CONTIPROCONTACT 245/40R18 WHICH SEEM TO HAVE COMMON SIDEWALL ISSUES FROM THE COMPLAINTS. FOR SAFETY CONCERNS I HAVE ORDERED MICHELIN PILOT SPORT A/S 3+, SO WILL BE OUT AROUND $1,000 (PLUS THE $255 COST OF REPLACING THE FIRST BLOWN CONTIPROCONTACT, WHICH HAS ABOUT 50 MILES ON IT, BUT I DO NOT FEEL SAFE DRIVING ON IT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081408March 26, 2018
WHEELS, TIRES
MY VEHICLE WEARS THE INSIDES OF FRONT AND BACK TIRES. HAVE DONE WHEEL ALIGNMENTS, TOE-INS AND OTHER REMEDIES. THE PROBLEM WITH THIS IS THAT YOUR TIRES WEAR DOWN PREMATURELY AND THE UNSUSPECTING DRIVER DRIVES AND THE TIRES WEAR DOWN TO THE THREADS AND EXPLODES. THIS IS BECAUSE THEY DID NOT EXPECT THEIR TIRES TO LAST HALF OR LESS OF THE THREAD LIFE DUE TO THIS UNUSUAL WEAR, AND NO ONE CAN FIGURE OUT WHY THIS IS HAPPENING. ALSO, BECAUSE OF THE AREA THAT IT WEARS THE AVERAGE PERSON WOULD NOT EVEN NOTICE IT. VEHICLES GOING HIGHWAY SPEEDS (55-70 MPH) COULD HAVE BLOWOUTS AND KILL THEMSELVES AND OTHERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079349March 23, 2018
SEATS
2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO ELECTRIC WIRING IN SEATS. *LD THE CONSUMER STATED THE STITCHING ON FRONT SEAT WAS DISINTEGRATED AND THE SEAT WAS COMING APART. THE DEALER OFFERED TO REPLACE THE SEATS ON A GOODWILL BASIS, BUT THE CONSUMER WOULD HAVE TO PAY THE LABOR COST. THE CONSUMER BELIEVED THIS WAS UNREASONABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080891March 22, 2018
SEATS
THE MB-TEX UPHOLSTERY HAS A 10 INCH TEAR ALONG THE "SEAM" OF THE UPHOLSTERY ON THE DRIVER'S SEAT NEAR THE CENTER OF THE SEAT. ON FURTHER RESEARCH, THIS IS AN EXTREMELY COMMON PROBLEM RELATED TO MERCEDES WITH MB-TEX (NOT SIMPLY THIS YEAR AND MODEL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080358March 20, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ESP INOPERATIVE AND ACTIVE BRAKE ASSIST WARNINGS APPEARED IN INSTRUMENT PANEL. CAR THEN COMPLETELY SHUT DOWN WHILE GOING APPROXIMATELY 40MPH ON A MAIN ROAD. NO BRAKES, NO STEERING, NO ACCELERATION. FUEL ODORS WERE PROMINENT. AFTER RESTARTING CAR, SAFELY MADE IT TO THE DEALER WHO COULD NOT DUPLICATE/REPRODUCE ISSUE BUT PERFORMED 'RESET'. ERROR MESSAGES APPEARED AGAIN 03/19/18. 2ND TRIP TO DEALER UNDERWAY. DEALER OFFERED TO PICK UP CAR FOR ME UNDERSTANDING MY EXPERIENCE JUST A WEEK PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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